PetStay are an award winning pet franchise and have been established since 2005. Carole Davy the founder couldn’t find an alternative to kennels for her 2 dogs and knowing they wouldn’t be happy in a kennel she set off to make a difference and PetStay was born. Today PetStay have 35 branches nationwide and are one of the fastest growing franchise networks in the pet industry. PetStay are unique in that they were first to be licenced in many areas and are proud to lead the way in providing a real alternative to kennels by providing the very best home dog boarding service.
We have expert knowledge of this growing market place and now with our ‘Special Spring Offer’ of £2000 off our franchise fee then this is the time to join a winning team but please be under no illusions, we have very strict criteria and extraordinarily high standards and we want to open up this amazing opportunity to anyone with the right skills and desire and passion to succeed in this ever-expanding industry but places are limited for our Spring offer.
If you have ever dreamed of being your own boss, working the hours that suit you and have a genuine love of dogs then make sure you don’t miss this fantastic opportunity in your area.
The PetStay Franchise is a life changing choice for you and your family giving you the dream of working from your own home office with very low overheads whilst matching customers’ dogs to one of your network of dog carers.
Home dog boarding is a growing market as dog owners just don’t want to put their dogs in a kennel and are therefore looking for an alternative, professional service that can provide a home-from-home environment for their beloved dog. PetStay provide this and more.
As one of the leading most respected home dog boarding services in the UK, we are known as:
We have built up a successful business with very strong branding that people instantly recognise and are now looking for likeminded people who want to run their own business but understand the ethics and quality of our brand and our services.
Here are just a small number of benefits to being a PetStay franchisee:
As a PetStay franchisee you will have the opportunity to build a successful business with the training, support and experience of an established business behind you. We have a proven business model which will form the basis on which your franchise operates
We pride ourselves on our knowledge of the industry we work in and offer you our extensive experience and will guide you every step of the way. We believe in our 5* service so we want you to provide only the very best to your customers
A PetStay Franchise gives you the potential to earn a high income with low overheads in a growing market. You can see why people choose the award winning PetStay Franchise.
There is the opportunity to own and grow your own franchise business with the potential to provide you with a valuable, saleable asset in the future
• Trading under the PetStay brand name
• Use of the PetStay brand name
• An exclusive territory for you to trade in
• 3 days of training at our head offices in Yorkshire to include our company, operations and all aspects of running your own PetStay franchise
• Networking with other franchisees
• Permanent ongoing head office support
• Complete start-up package – including stationery and sales literature
• Operations manual
• A dedicated & integrated web presence
• Your own page on the main website
• Your own email address
• PetStay booking system
• Franchisee Facebook forum
• Social media training
• PetStay annual conference
• PetStay regional meetings
• 5,000 A5 Leaflets
• 5,000 A6 Leaflets
• 5,000 A6 D/S Carers Cards
• 250 small business cards leaflets
• 500 business cards
• 500 Dog carers business cards
• 2 banners
• Google campaign
• Dog tags and business cards for your dog carers
• Corporate apparel (2x t shirts and 1 x sweatshirt)
Each franchisee is given an exclusive territory to work within. This means that only you can operate and market within your chosen area.
The size of your area means that you have the opportunity to build a sizeable business over the coming years.
PetStay has a proven business formula for generating leads and business.
Key areas we cover include target markets, sales activity, lead generation tools and techniques, lead conversion and how to maximise your turnover.
Our branding is easily recognised throughout the UK giving you the credibility and confidence to offer our 5* service.
This training, taking place in Yorkshire, will give you sufficient knowledge to confidently begin trading as a PetStay local branch. The training takes place over 3 days and includes:
• PetStay overview and the market place
• Day to day running of your business
• Setting up and running your PetStay business
• Technical training
• Recruitment of carers
• The PetStay booking system
• Sales and marketing
• Administration, accounts and reporting
Once you have had your initial training from PetStay, it doesn’t stop there – ongoing bespoke training is available to you. We feel that our training, support and backup are key features of our franchise offer. PetStay also provides comprehensive telephone and e-mail support.
Work from your own home office, fitting it around your family working flexible hours. The core of the pet sitting franchise is placing customers’ dogs with one of your network of dog carers. Your customer service skills will come in to play by making sure your customers have all the information they need and you can reassure them that PetStay is right for them and their dog/s.
Every day is varied and can be very flexible, but essentially, you will be dealing with dog owners and helping them to find the perfect holiday home for their dog/s.
Whilst we considered starting our own business, there was not only the start-up fees to take into account but also all the legalities of being a business owner, which quite frankly made us nervous, not only this but with me having been used to working with a network of people, we felt I would have found starting up on our own quite lonely.
It was then we came across the idea of a franchise and finding this option much more appealing, we stepped our search up a gear! We came across a few dog boarding businesses and did some research but we couldn’t seem to find a company that seemed to work in line with our absolute passion for dogs…a couple we spoke to seemed to be business first, dogs later and that didn’t really sit well with us. Then we came across PetStay!
From our first conversation with Carole we knew we’d found something special and after making the trip up to Hull to meet Carole and see PetStay’s HQ, we knew there and then this was most definitely the franchise for us!!! The support and training Carole and her team provided was invaluable and so in October 2015 after our induction at PetStay HQ, PetStay Derby was launched!
We began by setting up our Facebook page, leaflet dropping our local area, posters on notice boards and visiting all the local vets and pet shops to let them know we had arrived. In these first 11 months the response has been phenomenal and we are projecting to smash our first years target!
My PetStay journey began in December 2015 when I saw an advert on a franchise website. My husband and I were looking to buy a franchise as I had taken a step back from my family company and wanted a business I could build from scratch.
I looked into several and settled on PetStay because I love dogs, enjoy speaking to people and am quite organised with paperwork! I also wanted something I could run from my home office so I could be with my dogs all day. PetStay fitted these criteria perfectly – and Carole replied to my enquiry very quickly.
As well as sending the very comprehensive Prospectus, she suggested I talk to other franchisees and ask any questions I wanted to. This was very helpful and I soon made my mind up that PetStay was for me. After a meeting with Carole, and then training in Hessle the weekend before Christmas I was up and running in January this year.
The first couple of months were planting seeds – leaflet drops, putting posters up, getting a free newspaper editorial and other selected small (and cheap!) advertising, mostly looking for ways to recruit carers. The customers found me through these methods too, and also Google and our website. I had a dozen reserve customers by the end of January and got my first carer mid-February. By the end of October I will have 12 carers and lots of customers who have already boarded, booked for later in the year or are in the process of visiting carers and booking.
The support I’ve received from everyone at PetStay head office, and from my fellow franchisees by phone, email and, very importantly, the PetStay franchisee Facebook forum, has been absolutely vital. It helped me during those first two months when I was putting pressure on myself to get started quickly – you need to be patient and wait for the perfect first carer! – and has given me the confidence to build my little business into what I’m sure will be a very successful and bigger business – everything I had hoped for when I chose PetStay.
Having hit one of those barriers in life that you’re told you can view as a challenge or an opportunity (in other words, being made redundant) I decided I wanted to work with animals. I looked at home dog boarding franchises as this is a growth area; more people than ever own dogs and they treat them like members of the family, so don’t want to put them in kennels. I did a lot of research and then decided on PetStay. The franchise was reasonably priced and I liked the fact that the customer always meets the carer before the stay (which is not often the case with home dog boarding). I’ve been running PetStay East Lancs & Bury for nearly two years and I have no regrets. I exceeded my targets for the first year and look forward to doing the same this year. Plus, I love my job!
I joined PetStay as a franchisee in early 2014, I carried out extensive research on similar opportunities in the dog home boarding market but I kept coming back to PetStay because it ticked all my boxes, as well as being good value for money, it had an appealing website and I liked the look of the brand. I spoke to and subsequently visited Carole in Hessle with my husband and soon decided it was for me. I couldn’t wait to launch Petstay Stockport.
After “going live” in May 2014 I continued to work in my job, as I got things gradually got off the ground with Petstay. Recruiting carers was my first priority and I focussed on this in the first few weeks. After a reasonably busy summer and a handful of carers on board, I knew that if I wanted to take it to the next level I would have to look at giving up my job. This was a big decision for me but I finally hung up my suit in December, and so far have not looked back.
What I love about my Petstay Job is the freedom and flexibility to determine the structure of my own day. I still get up at very early and log on to work (I am sure I will never stop doing that) however, at least I don’t have a 1 hour drive in awful traffic every morning. My days may consist of looking at advertising/marketing avenues, leaflet drops, networking and of course answering my phone and emails to new or repeat enquiries. Of course there are always a few breaks in the day to take Alfie for a walk, which usually means more networking with the local dog walking community!
I have built relationships with local likeminded dog businesses, especially doggy day cares, and I am getting customers through these referrals. A lot of it is trial and error but I am gradually starting to understand what brings results, and how to advertise my services. I am obviously able to draw on some skills from my previous career but I am also learning new ones. So, what is the best part of the job? For me, it’s getting lovely feedback from customers following a successful carer meeting or happy dog holiday. Not everything is always plain sailing, and as in every job you will have issues to resolve, but with Carole and the “Petstay family of franchisees” there is always someone to ask for advice, share ideas and concerns.
But, I have big hopes for the coming months, and I am setting myself realistic targets and challenges. I am really optimistic about my Petstay future.
It’s been a great first year for PetStay Glasgow. We were the first Scottish branch of PetStay. When it came to considering a change of career for me, I decided that buying a franchise was a better option than starting out on my own. It was just a case of what. I absolutely love dogs and was drawn to dog-related services and then we found PetStay……………………! I loved PetStay from the start. I was drawn to the graphics of the website but more importantly I really liked the service PetStay offers to it’s customers. My subsequent discussions and meeting with Carol sealed the deal.
As a dog owner you want the best for your dog. I understand how important it is for owners to feel confident that their beloved dog will be well-cared for and happy when they are away. And that’s what we provide with PetStay. We’ve been busy building up our carer and customer base over the last year as well as building up a great reputation for Home Dog Boarding across Glasgow. It has given me flexible employment, allowing me a good work/life balance, doing something I really enjoy and believe in. Being part of a franchise gave me a great start and Carole and her team at head office are always on hand to offer help and provide support when needed. Having the network of other PetStay Franchisees out there has also really helped me as we all learn from each other’s experiences – good & not so good!
I am really proud to be part of PetStay as I know it is a fantastic service all round. We provide a very professional service which is competitive and always has our guest dog’s best interests at heart. Of course we couldn’t do this without our amazing team of carers to welcome all the lovely doggies into their home & hearts. Without them, we literally wouldn’t have a business!
Franchise Cost: £11,995+VAT
The franchise cost is low but our standards, criteria and expectations are high. We want to work with the very best and we keep our costs down to ensure we are making this fantastic opportunity available to everyone.
We are looking for hard working, self-motivated individuals with a passion for dogs and the drive and determination to succeed. If you enjoy giving excellent customer service and want to provide the very best home boarding service in your area, we want to talk to you. You’ll have a head start with PetStay.
We want to work with people who believe in our service and have a genuine love for dogs. The characteristics we are looking for are as follows:
Our standards are high, our Franchisee criteria strict, but if you think you meet our requirements, we would be delighted to speak with you. Please take a few moments to complete our form on the “Contact Page” and we will email a copy of the PetStay Prospectus over to you.
After reading through the Prospectus, the next steps are for us to answer any questions you have regarding the franchise and then arrange for you to visit us at the PetStay Head Office so you can see the operation at first hand.
Please ring 01482 307684, email us at firstname.lastname@example.org or complete the enquiry form online and we will email our Prospectus over to you as soon as possible, alternatively you can call us on 01482 307684 for an informal chat