PetStay East Lancs & Bury Branch
☎ – 07713 976739
E – firstname.lastname@example.org
I’m Linda Healey, welcome to PetStay East Lancs & Bury. My two friends are Lex and Zena, who used to be well cared for at Bleakholt Animal Sanctuary but who then found their forever home. Like Lex and Zena, most dogs would prefer to be in a home rather than a kennel. PetStay East Lancs & Bury has handpicked hosts who are home during the day and have secure, fenced gardens.
All our carers are dog lovers who will look after your pet as if it was their own, giving it plenty of playtime and cuddles in a secure, caring environment. You can trust us to look after your pet and keep it safe and happy. If you are going away and need a holiday home for your dog, or if you would like to find out about becoming a carer, please get in touch.
Linda Healey – PetStay East Lancs & Bury
Tel: 01706 538038
Mobile: 07713 976739
Licence Number: AWL007 001563 AB62147 AWL0045 AWL0020 MAW/18/1778 AW2785
We cover the East Lancs & Bury and surrounding areas including postcodes:
Including BB1 TO BB12 & BB18:
Blackburn, Darwen, Rossendale, Accrington, Clitheroe, Colne, Nelson, Burnley, Barnoldswick areas
BL0 & BL8 & BL9: Bury area
Do you hate having to put your dog in kennels?… Well there is a better way for your dog in the East Lancs & Bury area
Home dog boarding and pet sitting services in Bury, Blackburn, Burnley, Accrington and the East Lancashire area
At PetStay East Lancs & Bury we have many caring and affectionate pet sitters in Bury and the surrounding areas that are experienced with dogs, insured and have been carefully chosen to provide a better experience than dog kennels for dogs whilst their owners are away on holiday.
The carer will ensure that your dog is treated as part of the family and will be given the same routine they get at home, making pet sitting in the Bury and East Lancs area a far less stressful experience than dog kennels.
PetStay have gained an outstanding reputation over the years for providing an excellent dog sitting service and now PetStay East Lancs & Bury are becoming well known as your local dog sitters in the Bury, Blackburn and Burnley areas.
We are licensed and insured to care for your dog while you are away.
Home Boarding for Dogs
- Your dog/s stay in one of our loving carers’ homes
- Meet your carer before you book
- Kinder and less stressful for your dog
- All routines kept
- We don’t mix different dogs together
- We don’t walk your dog/s off the lead
- Carers are fully insured and vetted
- We are recommended by vets and our many, many customers
Our Prices *(Please see below)
Prices above are per day, or part thereof, except Bank Holidays. For more information regarding those rates, please contact us.
Here are the few simple stages of booking with PetStay.
1st: Ring or email your local branch to discuss your dogs requirements and dates.
2nd: We will explain all about PetStay and what your next steps would be.
3rd: We then take all details about your dog and then match them to the most suitable carer.
4th: A meeting will be organised for you and your dog to meet the carer.
5th: If you are 100% happy with your carer you would then be ready to book with PetStay.
6th: No later than 5 days after your initial meeting, complete our on-line booking form and pay the arrangement fee.
7th: An email confirmation will be sent to you.
8th: You’re all booked in and don’t have to worry about anything.
9th: Drop your dog off at the carer’s house with food, a bed. toys and anything else you think they might need.
10th: Go away with complete peace of mind and have a wonderful holiday.
*PetStay Arrangement Fee
Our daily rate is made up of the Arrangement Fee and the Carer’s Allowance. These are 2 separate payments. The Arrangement Fee is a payment to arrange and confirm the booking of your dog’s stay, and is due for payment within 5 days of meeting your dog carer. For a repeat booking the Arrangement Fee is payable within 5 days of your requested dates being confirmed by PetStay.
The Arrangement Fee is non-refundable or non- transferable
The Arrangement Fee is for the service provided by your local PetStay branch in selecting a suitably matched dog carer for you and your dog. The Arrangement Fee also represents a proportion of all the administration and ongoing business costs, including but not limited to, Public Liability and Employer Liability insurance, licensing, recruitment of carers, advertising, 24/7 support to carers, and business documentation giving you peace of mind and your dog a quality home dog boarding experience with PetStay.
The Dog Carer’s Allowance
The Carer’s Allowance is paid direct to the dog carer when you drop your dog off
Do You Want to Work With Dogs?
If you’re a dog lover and would like to start a new hobby caring for dogs in your own home, we could have the opportunity for you!
Our home boarding dog carers are dedicated dog lovers who have the time to spend with our fantastic guest dogs, but may not be able to take on the full-time responsibility of a dog. Whether you’re unable to take on the full-time commitment of a pet or you’d like to have a friend for your own dog, PetStay can match you with the perfect guest dog to suit your lifestyle!
We do all the hard work! Don’t worry about bookings as we will take care of them. We think it’s important for you to concentrate on all the fun of caring for a guest dog. You can enjoy your daily dose of dog walking! As a PetStay dog carer, you will be covered by our licence and insurance meaning you can enjoy all the benefits of dog sitting our wonderful guest dogs without the headache of running a business!
If you like the sound of joining PetStay as a dog carer, get in touch today or apply online!
Now looking for carers in Bury, Rossendale, Burnley, Clitheroe, Whalley, Pendle, Accrington, Blackburn, Darwen and surrounding areas.
Please call Linda for more information and an informal chat
Frequently Asked Questions about becoming a PetStay Carer
What are the requirements of becoming a carer?
You must be a genuine dog lover, have experience of looking after dogs and you need to be home during the day so you have plenty of time to give to the dogs you are caring for. You must have a secure garden and agree to abide by PetStay guidelines. You are allowed to have a dog of your own as long as your dog gets on with other dogs.
How are your carers vetted?
If you meet all the requirements listed above, we will come and visit you at your home. We will check the security of the garden, explain PetStay procedures and show you the guidelines each carer needs to follow. If you are happy with everything and we feel you would make a suitable PetStay carer, we would follow up a reference and arrange public liability insurance for you.
How many dogs can I look after?
Our service is on a one-to-one basis, so only dogs from the same household will stay with you. You are allowed to take up to three dogs from the same household, BUT you choose what you are happy with. We will ask you how many dogs you would like to look after and what sized dog/s you would be happy to care for.
Do I have to provide the food?
No, the owner will bring any food or treats for the duration of the stay. Any toys, bedding, medication and leads will also be brought.
Does the dog/s have to be vaccinated?
Yes each dog MUST have up to date vaccinations, have been wormed and treated for fleas. Proof of the vaccinations will be brought to the meeting and shown to you.
What about walking the dogs?
All dogs should be taken out each day for walks. When you have your meeting with the owners all routines, including the number and length of walks, will be discussed. The dog is only ever walked on a lead.
What if the dog becomes ill?
We/you would endeavour to contact the owner or the emergency contact. The owner or the emergency contact would be liable for any expenses incurred in taking the dog to the vet.
Will I be paid?
You will receive a daily allowance starting from £13.50 per day.
What happens next?
If you are interested in becoming a carer, please ring us for an informal chat and ask any questions or email us with your details and we will come back to you. You can also use the contact form on the ‘contact us’ tab. If we feel you are suitable we would then arrange to visit you at home.
Apply to be a carer
Please fill in the details below, and we’ll get back to you as soon as possible.
PetStay arranged for my dog to be boarded with Frank and Louise. Within minutes of meeting them I knew it was the right location for her to stay. They are so caring and made her feel at home. They are experienced Dog Owners which was very apparent. It certainly put my mind at rest and they are a great Boarders.
Bodie & Doyle
Bodie and Doyle’s mini break. Had a lovely stay with Anne & Keith, Doyle’s not stayed away from home before so a bit worried, he settled really well and Bodie too, spoilt rotten while there. Happy boys when we collected them, hoping to book again for July, thank you.
Lady & Ruby
I just wanted to let you know how extremely happy I am with the service you and your team give. My dogs Lady and Ruby have stayed on 2 occasions now through PetStay. I am so happy with everything.
Their first stay was with Keith and Anne. My dogs had a thoroughly good time, I could tell they were really happy and so very well cared for, it was home from home for them. The contact and pictures I received whilst I was away really pleased me and put my mind at ease.
They have just stayed with Caroline for nearly 2 weeks. Yet again , the contact and pictures were brilliant. My dogs were so very well cared for, I could tell they were happy and relaxed, seeing the pictures of them snuggled with Caroline.
Linda, you matched our needs perfectly with your carers, I strongly would recommend you and your business to anyone without hesitation. I am so lucky to have such an amazing group of people with PetStay who I have 100% faith in, to look after my dogs, the way I look after them. My dogs thoroughly enjoyed themselves on both occasions and the fact the carers spoke so highly of them makes me so happy.
Thank you so much Linda and your team,
Jasper really enjoyed his recent stay with Fran and David. He settled from the very first moment of meeting. They were lovely people who obviously are true dog lovers. Without doubt we would happily leave Jasper with them again. We can highly recommend this service.
I contacted Linda at PetStay after I had read lots of excellent reviews about her service and how happy the clients were when their doggies went on holiday. My 5 year Old Westie George stayed with Peter and Xiaoling along with their doggie Tom. They were fantastic with Georgie from the first time they met him, I knew there and then that he would be OK with them. I was regularly kept up to date with pics and videos and I could tell he was settled. George was settled from day 1, ate everything he was given slept all night and got on great with little Tom. We will not hesitate to use PetStay again and of course Peter and Xiaoling. Thank you Linda for providing a great service.
“Paul and I wanted to let you know how successful Hector’s first PetStay was with Olwen and Rochelle. They certainly made Hector feel at home and even sent us lovely photos. We will definitely be in touch to book him in again.”
Lesley, Paul and Hector, Bacup
This is the second time that we have used PetStay and once again we were impressed with everything, from the easy booking procedure to the care and love that our border collie Willow got staying with Alex, Neil and their gorgeous beagle Bluebell. As soon as we met them in their lovely home we knew that Willow would be happy there. She and Bluebell got on straight away and they have the most brilliant garden, which was perfect for Willow, as she could run around and play ball to her heart’s content, she is happy as long as someone will throw the ball for her! Border collies need lots of exercise/stimulation and Willow got plenty of both, two to three long walks every day and lots of play and ball games. We got loads of updates and photos of them walking in various places. We would have no hesitation in recommending Alex and Neil and would be thrilled if they are available to have Willow to stay again. We really appreciated all the love and care they showed to Willow. We know that she loved it as when we were driving away she looked back at them, through the car window as if sad that she was leaving!
We recently adopted a very energetic female Collie/German Shepherd cross. We had a family wedding booked, and didn’t know what to do about caring for Mitsy for the whole weekend. We contacted PetStay and we were matched to a family in Bacup, Tracy and Phil. We arranged a meet and greet a few weeks before the wedding, and got on so well. Mitsy was so relaxed in their home. The wedding weekend went well and Mitsy had a fabulous weekend away, and so did we. Tracy and Phil kept us up to date with photos and updates. We would recommend PetStay as an alternative to boarding kennels
“We have never left any dog with someone who is not family or friends so we had a feeling of great trepidation, the thought of leaving your precious girl with total strangers. But within minutes of our meeting with Tracy and Phil we were reassured that Willow would be taken good care of. When we dropped her off for her stay, she pulled my husband into their house! So we knew that she would be happy there. We were sent daily messages, photos and videos so that we could see that she was having a brilliant time and she made a new friend with their dog Millie. She also loved Millie’s bed, as we were sent a few photos of her sleeping in it. So now we have to buy her a bed just like Millie’s! We would have no hesitation in recommending Linda at PetStay and especially Tracy and Phil, a big thank you for making Willow’s stay such a relaxing experience for us all. Hopefully you will be able to have her stay the next time we go away.”
Steve and Ellen
“Matilda had a lovely week with Linda and was looked after just like she would have at home. Lots of walks, trips to the park, cuddles and fun. She came home so content, happy and shattered after a very exciting week. I would not hesitate to recommend PetStay. Makes going on holiday so much easier knowing Matilda gets a little holiday too. Thanks Linda!”
“We are more than happy with the care Rupert received. Tracy and Phil kept us updated with lots of pictures and videos which were nice to receive and put Nadia’s mind at rest. They also cared for him very well including doing his eye drops etc. He had a great time with them. It made us laugh how he took a liking to Millie’s bed and Phil’s beanbag. They really made him feel welcome and we wouldn’t hesitate to ask for Phil and Tracy again. Also thank you to you for letting him stay with you for the first night of his holiday and thank you for then moving his stuff and taking him to Phil and Tracy’s. You really helped us out by doing that. Thank you very much.”
Steve and Nadia
“Thanks to Fran and Dave for looking after Ruby, she was spoiled rotten and Fran sent emails and photos. BRILLIANT ”
“We have just used PetStay for the first time as we only had our dog in May and already had a holiday booked for September. I knew this was the only type of care we could use for Pudsey as he suffers a little with separation anxiety, so when I came across PetStay I was thrilled. Linda was really friendly and helpful, she found us a lovely couple straight away. We went to visit Ann and Peter and we knew immediately that Pudsey would be well looked after. When we dropped Pudsey off for his little holiday I was really upset as it was the first time he’d been away from us both since we had him but just a couple of hours later Ann sent me a photo of him fast asleep, which straight away put me at ease. Ann kept us updated throughout our holiday with messages and photos, which really helped to reassure us. Pudsey had a great time, and he was really well looked after. We will definitely use PetStay when we go away again and hopefully Ann and Peter will be free to look after Pudsey.”
“Our lovely spaniel Sophie has had two wonderful holidays with Alex and Neil in May and August this year. I cannot thank them enough for giving Sophie such a lovely home from home and we would look forward to seeing them again in the future. We would also like to thank Linda for her expertise in finding such wonderful homes for our pet – this is our third break and we have been happy and relaxed about leaving Sophie on each occasion. Well done and we will be in touch in the future to use this excellent service again – thank you so much x”
“Our dog Alfie recently spent two weeks with a lovely couple. Alfie has anxiety as a result of being a rescue dog but he was so happy and settled during his stay. I cannot thank the couple enough, Alfie enjoyed himself that much that I was unsure whether he would want to come home. I would definitely recommend the service and will be using them again in the future.”
“Thanks to Linda at PetStay for arranging George’s stay with Philip. I was really impressed with the professional service and Philip’s patience with a typical lively cocker spaniel.”
“Many thanks for your service in finding Lyn And Bob who looked after Bailey while we were on holiday. They really looked after him and he was very happy and content. In future we would have no problem in requesting for them to look after him again . We would also recommend your service and Lyn & Bob to anyone. Thanks once again.”
Neil and Denise
“Very pleased with carers David & Nelva, they were brilliant with our precious bulldog Benson, highly recommended, thanks again x.”
“The whole booking process was handled very professionally. Linda listened to what we wanted for Lexie and matched us with a perfect sitter in Lynda. We were delighted with the care that Lexie received. Lynda was really kind and caring – even staying up till 4am to comfort her during a thunderstorm. When we collected Lexie after 3 weeks away we could see that she had been really well looked after and that she was really happy. We would have no hesitation in recommendation PetStay and would be very happy to use them again.”
“We would like to thank Olwen and Rochelle for taking such good care of our Rex. He had a great time and had plenty of walks on the moors. I would highly recommend Olwen and Rochelle knowing that any dog would be safe and secure and looked after just as they would be at home. Thank you both for your warm and friendly welcome to both ourselves and Rex.”
Stephanie and Graham
““We have used PetStay in York so it made sense to use them again over here in Lancashire. Linda was great and really helpful and managed to sort us a carer at last minute. Ann and Peter were the carers for the weekend and couldn’t have been better for Hamilton our miniature doodle. They played with him all weekend and totally made him feel welcome and at home. He loved every second and came home tired and happy. I would really recommend PetStay as it is a home from home for your dog.”
“My Shih Tzu Bubbles has had the pleasure of two PetStays in the last few weeks, first with Andrea in Barnoldswick and then with Pat in Bacup. I have always been reluctant to leave her with anyone other than family, but she was clearly very well looked after at both her holiday homes and tells me she will be happy to go again. She’s very much a mummy’s girl and I always worry that she will be missing me but, following her recent stays, I have been reassured that she was getting the next best thing to being at home. Highly recommended!”
“Louie stayed with Gerard whilst we got married this weekend. Louie absolutely loved his PetStay ! And will be returning in December. Louie is very spoilt and we were very worried about leaving him but Gerard made this very easy and comfortable for us x”
“Our beautiful dog Bailey recently had his first PetStay holiday with Alex, Neil, Chelsea and Bluebell the Beagle in Whalley. We got regular updates and felt reassured throughout our time away. Obviously the whole family love dogs and Bailey had a fab time.. I would highly recommend Alex and family to anyone – Thank You 🙂 x”
“I would just like to say a huge thanks to yourself and Phil and Tracy for taking such good care of Peggy last weekend.
As it was the first time ever that she had been cared for outside of family members, I was a little unsure how she would handle it …… I needn’t have worried. I felt instantly comfortable with Tracy and Phil and knew she would get lots of love and attention at their lovely home. It seems she made herself quite at home with them and thoroughly enjoyed her stay. I really hope that they both enjoyed it too as I know it was their first PetStay visitor.
I would be more than happy to recommend PetStay and especially Phil and Tracy and I’m sure we’ll be contacting you again when we next take a holiday.
Best wishes to you all and please pass on my greatest thanks to Tracy and Phil for taking such wonderful care of Peggylou.”
“Our lovely dog Rex stayed with Ian & Caron and was extremely well looked after. We received daily updates sometimes several a day and could see from those contacts the love, care and attention they gave our special boy. PetStay immediately set up arrangements and pre meets once we had chosen to use their services. We are very grateful to all and it provides us with peace of mind so we can enjoy our holidays too. Thank you ”
Graham and Stephanie
“First time with PetStay, so was a little bit apprehensive at first as it was the first time I had left my 8 month old puppy Lucy for the week. It was like home from home and the couple who were looking after Lucy were lovely. Lucy appeared to be very relaxed and happy in herself when we came to pick her up. Would be using PetStay again and would recommend them to anyone wanting somewhere for their pet.”
“I can’t speak highly enough of the service, love and care given to our Colin!! Chris and Allan are a lovely caring couple!! To have our dog in such hands was such peace of mind whilst away, I highly recommend as rather than using kennels your pet is in a loving home environment. My Colin came back home looking fabulous healthy and happy ”
Coco & Nala
I would like to thank PetStay and Ian and Brian who had Coco and Nala. My dogs had a fabulous time and I felt very content and sure that my dogs were safe and very happy. The whole process was very efficient and stress free to organise. I would highly recommend PetStay to anyone who wishes to use home boarding services for their dogs. A wonderful experience for dogs and owner. Many thanks.
Just a line or two to say we were really pleased with Harry’s stay with Louise and family. He was really cared for in a home from home situation, and was well settled in when we went to collect him. Louise followed our routine and feeding patterns, and we tried to remember all his little ways and behaviours. As he is a big lively dog, Louise managed him very well, and I could tell he loved the family home and people in it. Felt very reassured by a few pictures and texts that provided us with updates whilst we were away. The access to a secure garden was an added bonus as he could play with his ball off his lead, under supervision, to have some free run time. Would definitely recommend Petstay. Far better than kennels.
Lorna & David
“Joy looked after our Alfie (German Shepherd) and she is just truly amazing. Alfie stays with Joy every holiday we have. Alfie is so happy when he stays, he eats well, enjoys the most amazing outdoor adventures. He sleeps in the most comfortable places. We get pictures and videos which is so heart-warming and reassuring when leaving our loved Alfie. I truly can’t recommend Joy enough. Thank you so much for such outstanding care.”.”
“This is the first time I have used PetStay. I was really nervous about leaving Monty, but Chris and Jenny soon put my mind at rest. They sent me photos and texts. I could tell that Monty had made new friends and had certainly made himself at home.
He had a great time with lots of walks, allowing me to relax and enjoy my holiday.
I can’t thank Chris and Jenny enough for the love and care they gave Monty.
I would definitely recommend PetStay and Chris and Jenny.”
Nina & Pax
“My dogs were appointed a PetStay sitter who was perfect for their needs. Joy was a kind and diligent carer and sent plenty of photos to me whilst they were in her care. The vetting process to ascertain my dogs’ needs was excellent and I would have no hesitation in using PetStay again.”
Everything was fabulous, what lovely people! Thank you so very much.
Ted had a great weekend away at Andrea’s, playing with Patch her Jack Russell. Judging by the photos Ted certainly made himself at home & settled in well. Thanks for making him so welcome.
My puppy Prince stayed with Judith & her hubby in Bacup. We were so pleased that Judith could take him at short notice because we didn’t want to put Prince in kennels. Linda introduced us via PetStay & from the first few minutes we knew that Judith was the right person to take my boy. Judith was knowledgeable, kind, caring & firm. She made us feel relaxed about going away; up to then I was very nervous. I was so grateful to have Prince stay with such a lovely lady where he could play with her dogs & have fun for a week. I would recommend Petstay & Judith to all dog owners.
I collected Marni from Ann today. She has spent a week with her and Peter and she has loved it.
It was so reassuring to get lovely messages from Ann to let me know all was well and how Marni was getting on.
Please can you thank her on your page for doing a fantastic job looking after her xx
We are so pleased with Lola’s stay with Andrea, she has been looked after and didn’t want to leave! Andrea is a lovely lady that looks after your pet as her own. As soon as we have our holiday dates for next year we will be in touch.
Linda & Graeme
“As a first time user of PetStay with our cocker Sophie I would like to say how impressed and pleased we are with the entire service. Sophie stayed with Bob and Lyn and they have been exceptionally kind and good with her. Nothing has been too much trouble and they were very friendly and approachable. Sophie is back now and very content – a good sign that all has gone well. Thank you to Linda for booking us in so efficiently and of course to Bob and Lyn – we hope this is the start of a great partnership! ”
“Stanley’s few days with Pauline from PetStay was very successful from the outset. The initial intro meeting filled me with confidence that Stanley would be happy and made welcome at his PetStay B&B, and so it proved. Loved getting the text & photos updating me of his activities. All in all a very satisfying and stress free experience for all concerned”
Rex & Flynn
Rex and Flynn, our 2 Whippet boys, have just had a 12 day stay with Caroline. The care they received was fantastic! Caroline kept us updated with photos showing how they were getting on, and as you can see, they were relaxed and more than happy in their ‘home from home’. Thank you Caroline and PetStay, we would strongly recommend them to anyone looking for someone to care for their precious pets.
Our little girl Poppy loved her mini break at Pauline’s. It was plain to see that Pauline and her husband had looked after her so well and had given her lots of affection. I can’t praise highly enough
We would like to say a big thank you, Pauline and her husband looked after our Freddie like he was their own, we only asked for 3 things, he was cared for, looked after and he was kept safe. Pauline and her husband managed to do all three, they kept me updated with messages and photos, It was lovely to meet a very special couple and we would highly recommend them, and we would use this service again, I have already passed your details on to two of my friends. With love Freddie, Lynne and Keith x
“This is the first time we have used this service and I would highly recommend anyone who wants their dog to be looked after to use PetStay. Billy the border collie loved his little holiday and I can’t thank Linda enough for making her home his home. ”
“Our dog Douggie has been staying with Linda and Peter whilst we were on holiday. It was arranged easily and quickly through Linda @ PetStay, we are over the moon with the care provided and are happy to give 10 out of 10 and cannot recommend highly enough! Many thanks, Douggie and family x”
I must say Zandra was extremely well looked after by Linda and Peter during her recent stay with them. It’s so reassuring to know that she is in such a caring, safe environment when we’re away and I feel that Zandra was genuinely considered to be a member of their lovely family. I hope that Zandra can visit Peter and Linda again in the future and I’m sure she’d be so happy to see them again.
Suzie & Pip
This was the first time I’ve used PetStay and I will definitely be using them again. My two Jack Russells came home happy and contented after their two week stay and I had a worry free, relaxing holiday. Thank you Olwyn and Rochelle.
We were very satisfied to leave Sadie with Ann and Peter as they looked after her like their own. You got regular updates and photos of her which made it easier for us having been the first time we have ever left her. Thank you for making our holiday easier to enjoy. Would definitely recommend and would definitely take her again when the need arises.
Lesley & Gerard
This was Archie’s first stay. He is only a puppy so I was concerned about his first experience of home boarding which was for a 2 night stay so that I could celebrate my daughter’s wedding. Linda put me completely at ease and I had no hesitation in leaving him with his carers Lynn and Bob when I met them both. Archie was well looked after and I was told he was a very good boy ❤
Rocky stayed with Louise whilst we were away for the weekend, she was very accommodating, sent many pictures and updates throughout his stay and has a great family and house for Rocky to play in. Would highly recommend, very professional service.
Excellent service with PetStay, Linda matched us to Fran and Dave to look after our little Teddy chihuahua . Was reassured on meeting them Ted would be well cared for. Updates and pics of him during our holiday put our minds at rest also. Linda is so helpful also would absolutely recommend. Thank you from me and Teddy x
Picked Ralph up from Gerard’s this afternoon and just want to say thank you so much for matching them. Ralph has come home his happy normal self and Gerard seemed happy about Ralph’s stay. So success all round.
We’ve just picked up Cooper today from Karen’s and wanted to send a quick message to say he’s had a brilliant time. Karen and her partner have looked after him really well and he’s loved being in the house with Lola. Thanks for having him and setting him up for his stay! We’d definitely like to use PetStay again in the future!
“Just used PetStay for first time. Linda was very helpful finding me a very last minute carer for my pooch, Louise looked after Belle, sending me lots of pictures and keeping me updated. Belle enjoyed herself and so did I knowing she was happy. Would definitely use again.”
“Our cavachon OJ has just enjoyed a great time at Caroline’s in Darwen. Would certainly recommend Caroline and PetStay to look after your pooches, they provide a great service. Caroline kept us updated with messages and pictures each day he was with her and he didn’t look like he was missing us too much.”
“This was the first time I have used this service and would highly recommend it. Gerard, my dog carer, took the trouble to email pictures of Finn (obviously very relaxed with the whole experience) which certainly put my mind at ease. Thank you.”
“Myla, our Akita, has just spent a wonderful week with Gerard. I feel so lucky to have found him. He kept us updated throughout our holiday with info & pictures. Myla requires lots of medication which Gerard soon mastered the knack of administering. We’re all very much looking forward to her next stay. Thanks so much 5* service. ”
Bill & Leo
Just thought I’d drop you a line to let you know how happy Bill and Leo were on their holiday with Brian and Ian. As you know they had never been away from us before, but they had a marvellous time. They came back to us happy and healthy and Brian and Ian helped us feel totally content with their regular updates whilst we were away.
This is the first time we’ve used PetStay and are delighted- Andrea has been brilliant with our collie Isla who has come home happy and healthy, and her own dog Patch is a delight! We will definitely use this service again.
Molly & Bobby
Just got back from our mini break and would just like to say that Caroline was the perfect dog sitter. Bobby and Molly took to Caroline straight away. She sent us plenty of photos and messages to put our minds at rest. We could see they were enjoying their stay with her. She was professional, keeping to their routine and also gave them lots of walks. Caroline was also very affectionate towards the dogs and her love of dogs really comes across. We would not hesitate to ask Caroline to dog sit Bobby and Molly again and we think they would be more than happy to stay with her.
Karen and Stuart
This was Percy’s first holiday. Andrea was exceptional – very dog knowledgeable and kind. Her Jack Russell was the cutest thing and Patch and Percy got on famously. Thank you so, so much Andrea and Linda for sorting us out.
We had never left our rescue dog ( Alfie ) before, after reading reviews about PetStay thought I’d get in touch with Linda; whom introduced us to a lovely lady called Joy, we met Joy & her dog Gizmo a few weeks before we were going on holiday, whilst we were away Joy sent us texts & photos, videos too; really put our minds at ease, we saw he was having a great time too!
Joy is really nice & Alfie loved her & Gizmo, so hopefully we can have Joy to care for Alfie again soon. Would recommend PetStay to anyone
Nancy & Dexter
I’ve just picked up my two Puggles Nancy and Dexter from Brian and Ian. I was so anxious about leaving them for the first ever time but I was put right at ease once I found your service. Brian kept me updated every day with pictures and a little about what they’d been up to during the day. This was so reassuring for me! Nancy and Dexter seem to have had a really good time on their holiday and always looked so relaxed and settled on the photos, Dexter was even reluctant to come home! I will definitely be sending them to Brian and Ian for their holiday next year too! 5 star service from start to finish.
“Our 4 year old Bichon cross spent a week with Keith and Sue. Sue kept me updated and on our return when picking Lily up, after greeting me she then ran back to Sue! We could see how much they loved having her and looked after her so well, I think Lily was a bit fed up when we got her home!”
Rob & Rita, Bury
Linda was great and always got in touch really quickly when we sent messages. This was the first time that our puppy was left with anyone and Chris looked after him really well. She was very calm when we arrived flustered and took some lovely pictures to show us on our return. We would happily recommend Linda, PetStay and Chris.
Daisy spent the week with Judith. It was the very first time I’d left her with anyone. I received regular texts, which put my mind at ease and allowed me to enjoy my holiday, knowing Daisy was being well cared for. Would definitely recommend.
Tobi stayed with Fran for just over 2 weeks, he had not stayed there before but seemed very happy with his stay and I was kept in touch with videos and messages so we were both happy. Many thanks.
Linda at PetStay organised for Hayley to look after our boxer Jasmine while we were on holiday. I couldn’t fault Hayley in anyway, Jasmine absolutely loved staying with her and that was shown by when I went to pick her up, she didn’t know who to jump on next, me or her mummy for the 11 nights , thank you for finding our perfect dog sitter x
We were extremely pleased. Mollie had a fab holiday and was spoilt rotten. She was very well looked after, we know she was walked a lot and we found Mark very friendly. Thank you for a perfect match.
We recently left our 5 month Cavapoo with Linda and Peter, I was obviously worried as he was so young, but I needn’t have been he certainly was looked after extremely well. He settled in straight away and had a great holiday himself! I would recommend PetStay to anybody. Linda Arranged for us & Frodo (our dog!) to meet with Linda & Peter within days off me contacting her, when we met them Frodo got on with them straight away. Linda sent me regular emails on how he was doing so I was able to settle and enjoy my holiday. Already booked with PetStay for our next two holidays. Very professional and accommodating.
We were really happy with PetStay and would highly recommend! Linda put us in contact with Joy really quickly and everything was sorted out without any hassle. Our black Labrador Freddy had a great time, I don’t think he wanted to come home. Joy kept us updated with photos, messages and videos and we didn’t worry about him at all whilst we were away as we could see he was being taken great care of. Joy was absolutely brilliant and we’ll definitely be booking him in again next time we go away. Thanks!
Mel and Stephen, Rawtenstall
At last minute Linda was fantastic at matching our little dog with wonderful holiday parents, after a bad experience in kennels I cannot recommend this service enough. Fran and David put us at ease within minutes of us entering their home and Bonnie had clearly had a ball when we picked her up!! Thank you so much Linda, Fran and David!
“Max has had his third stay with Caroline in Darwen, when we arrived he was so happy and excited to see Caroline again he settled in straight away. We know Max is in safe hands with Caroline and he is well cared for and has lots of walks and cuddles. Max enjoys his holiday just as much as we do and Caroline sent us some lovely photos and updates. Thank you Caroline and PetStay, we will definitely be booking Max a holiday again.”
Cath & Jeff, Heywood
Sue and John are amazing! They took my precious little girl into their home and took the very best care of her. I was sent regular photos/ videos to reassure me and I couldn’t have wished for 2 nicer people to take care of her I can’t recommend them enough and wouldn’t hesitate to send Betty there again and again Thank you so much xx
Our dog Hobnob had a wonderful stay with Gerard during May half term, he was spoiled rotten and was very settled. We got a few emails with pictures while we were away and felt secure that our dog was in safe hands.
Homer, Bruno & Alfie
Our three large dogs have just had their first stay with PetStay. Two of them are still puppies and haven’t been left before so we were a little nervous leaving them. We met Lynda with the dogs prior to our stay and we knew that she would look after our boys well. We left them for just one night but it was like home from home. Lynda and Bryan took excellent care of them and knew our dogs well by the time we came to pick them up. An excellent service which I would highly recommend.
Joy was absolutely fab with Alfie. She provided loads of pictures and replied to our anxieties at how Alfie was settling. We would love to book again and I think the only person we want ever is Joy
Perry & Pablo
Thank you for organising Perry and Pablo’s holiday. I think Lynda did a great job looking after Perry and Pablo – they were very happy at Lynda’s. Nothing seemed to be too much trouble for Lynda and she did her best to make them feel at home. They were clearly two happy settled dogs when I came to pick them up.
I really liked the PetStay approach – particularly having the opportunity to meet with Lynda beforehand.
I am already recommending you to friends. Thanks again and will be in touch re future holidays:-)
“Our Curly Coated Retriever George loved his holiday with Janet and Colin in Burnley, and we certainly enjoyed ours knowing that he was in good hands. Many thanks for providing such excellent care.”
“Theo thoroughly enjoyed his mini break with Lynda! He was happy and well looked after. Lynda planned out what to do with a boisterous lab puppy and it obviously worked because he came back exhausted but very happy! Thank you.”
Words cannot express the amazing service we were given by Nigel (Sam) and his family who looked after our dog Oscar. He was totally amazing, giving us daily updates, photos, videos etc of their adventures together. It totally put my mind at rest by day 1, as we had never left him with anyone before, and I am a worrier, but I would totally recommend Petstay East & Lancs Bury for all dog sitting and home boarding. I feel totally happy and relaxed now, booking holidays, knowing that Oscar will be spoilt rotten and totally loved and looked after. Thank you
So glad we found PetStay and were introduced to Keith and Anne who took wonderful care of our cockapoo Poppy.
Their love of dogs is so genuine and they very kindly treated her eye condition which was diagnosed only 2 days before she was due to stay with them. We could relax more knowing she was in such good hands and receiving messages and pictures was a bonus. She certainly seemed to have enjoyed herself.
First time we have used PetStay and would highly recommend Linda and the service, also massive thanks to Keith and Anne – hope to see again.
A big thank you to Keith and Anne for taking such wonderful care of our very much loved dog Matilda. This was the first time we have left her in 7 years with anyone other than family so we were understandably a little nervous but we need not have worried. The love and affection Keith and Anne showed Matilda was much appreciated by both us and Matilda. We couldn’t have asked for anything more and are really grateful to them and would thoroughly recommend both them and the PetStay service.
Meg & Gem
Once again I would like to thank you for finding the very best holiday home ever for our Border Collies, Meg and Gem! Sue and Jeff were just fantastic with them. They were ‘at home’ immediately and just loved Sue and Jeff.
Three weeks is a long time to be away but knowing they were in such good care made all the difference. Also receiving news and photographs of their activities during our time away was brilliant. It showed that they too were having a great holiday. They really were cared for so well and I can’t thank Sue and Jeff enough for everything they did for them – just amazing!
Thank you Linda for finding them such a lovely holiday home.
Many thanks to Janet & Colin for looking after our Jax. I would not hesitate to recommend them to anyone as a very caring couple as he certainly appears to have enjoyed his stay with them.
Maria & Graham, Rawtenstall
From initial contact with Linda I was sure PetStay was the way forward. She listened to our needs for our mini schnauzer, Ozzy, suggested a couple of possible matches from which I chose whom I thought was the best match on paper.
Details were then exchanged with Caroline who I felt was our best match. I went to meet with her and took Ozzy along. Within minutes I felt like I’d known her forever and Ozzy was making himself at home.
He’s just had his first stay with her for 6 nights and Caroline sent us a couple of messages and photos as she knew I was worried as we’ve never left him before. He was soon cuddling up on the sofa and enjoying life.
He’s due to go to Caroline later in the year for almost 3 weeks and I know he will be well cared for, walked and settle well. I travel over 30 miles each way for the right pet sitter.
Can’t recommend this service enough. Feel like I’ve had a tonne weight lifted as having previously looked around kennels and met other pet sitting services I’d been unhappy to leave my little walking partner but PetStay are marvellous.
Thank you Linda and Caroline.
Gem & Meg
Just to say ‘thank you’ for arranging Gem and Meg’s stay with Sue and Jeff. They had a wonderful time and both dogs were so well looked after – spoilt, I dare say but they loved all the attention. Can’t thank Sue and Jeff enough – it’s so great being able to go away knowing the dogs are happy and being so well cared for – thank you!
“Our dog Ruby stayed with Chris in Haslingden . It is the first time she has been left with someone who is not family and she obviously had a good time. Chris was very good with her and we were able to enjoy our holiday without worrying.”
Ollie & Teddy
“Third visit for our two dogs to Ian and Caron and I can’t praise them highly enough. They are determined to follow the dogs’ normal routine to the extent of having their crates in their bedroom as we do at home. The dogs were so pleased to see them again and ran straight in. They were not at all bothered when we left and we could tell that they had been very well cared for when we picked them up. Ian and Caron clearly love welcoming dogs into their home and it makes us feel that we can enjoy our holidays without worrying about their wellbeing. Already booked twice for 2017!”
Harley & Riley
“I can thoroughly recommend this service. It was the first time we had left our dogs with somebody who wasn’t a family member. It was obvious that my two dogs had been well cared for and they showed no signs of distress when we picked them up. It is so reassuring to know that they are being looked after in someone’s home rather than being kennelled. What a wonderful service. I won’t hesitate to use it again.”
Coco & Layla
“I was very pleased with the care Coco & Layla received at Gerard and Yvonne’s. From what Gerard told me the girls really enjoyed themselves. I will certainly be using your services again and that of Gerard and Yvonne.”
“Very impressed with the service and care provided for our dog George whilst we were away. We enjoyed our holiday so much more knowing that he was being wonderfully cared for. Thank you Linda for your help in arranging everything at such short notice, and a big thank you to Susan for looking after George.”
Ruby stayed with Colin & Janet, can’t recommend enough, so pleased to know she was so well looked after.
I have just collected Megan from her stay with Fran and David and wanted to feed back how delighted I am with how she has been cared for. The whole experience with them has been great, they were very reassuring and accommodating.
We just hope they will welcome her back now!!
We left Shadow with Fran for two weeks and she seems to have absolutely loved being there. When I went to pick her up she was so happy and at home and has obviously been very well looked after by Fran and her husband – to the extent that I felt bad taking Shadow away from her holiday home! We would definitely use PetStay again and know that Shadow would be very excited to go back to Fran’s.
“I can’t recommend PetStay enough.. my beautiful fur baby Ruby went to stay with the lovely Isabel from Clitheroe. I had to leave her for 2 whole weeks for the very first time. She was spoilt and had an amazing time.. Isabel was just lovely..a massive 10/10! ”
“We have just been on holiday and our dog stayed with Anne & Keith. They are amazing carers and Coco was more than at home, they treated him just like their own which is what you want when leaving your beloved pet with someone. We had a wonderful holiday knowing that Coco was safe, happy and being well looked after. Would highly recommend using PetStay, the best decision we have made – I have booked my next year’s holidays in to make sure he can be cared for by Anne & Keith again.”
Jackie & Paul, Blackburn
Clancy & Ben
Many, many thanks to Linda for finding such wonderful boarders to care for Clancy & Ben over a long weekend at short notice. We had regular updates and photos from Sue & John and the dogs were happy and relaxed after their stay. A wonderful service, highly recommended.
Cassie & Benson
This is the first time I have used this service but would certainly recommend it. The dogs were spoilt rotten and when we went to pick them up were obviously happy. Pictures were sent daily whilst away. Would use this service again definitely.
Just to say both us and Tippy were very, very happy with the care and attention provided by Hayley and her daughter during Tippy’s stay. We could not have been more impressed and will certainly be using your service again.
This is the first time I have left my pooch with anyone other than family or friends. I have to say that Joy was absolutely fantastic and really looked after Ozzi, so much so I have had a sulky dog since she came home. I was a little worried due to my dog being blind and having lots of allergies but this didn’t faze Joy at all and there were no problems. The whole booking process was straightforward and the meet and greet appointment does put your mind at ease. I will definitely use this PetStay again.
This is the first time I have left my pooch with anyone other than family or friends. I have to say that Joy was absolutely fantastic and really looked after Ozzi, so much so I have had a sulky dog since she came home. I was a little worried due to my dog being blind and having lots of allergies but this didn’t faze Joy at all and there were no problems. The whole booking process was straightforward and the meet and greet appointment does put your mind at ease. I will definitely use this PetStay again.
Beau, our cockapoo, stayed with Debi and her lovely family for 2 weeks. She was treated like one of the family and was well looked after. I will definitely use PetStay again if we need to in the future.
Dizzy & Jazz
“We highly recommend PetStay who put us in touch with Caroline from Darwen. She had our girls Dizzy and Jazz for a week, and we can honestly say she was brilliant with them and made us feel at ease when we saw how she interacted with them. She gave us daily updates and sent photos of them enjoying their holiday, which gave us peace of mind and enabled us to enjoy ours. We would like to say a big THANK YOU to Caroline and Linda at PetStay for their great service.”
Pam & Darren, Bolton
Just want to say thanks very much to Keith & Anne – Coco had a great time, was so happy and is looking forward to going back in October. As for us we enjoyed our weekend away knowing Coco was being looked after by Kieth & Anne.
“Really pleased with Jennie who has looked after our dog Chester twice recently, a weekend and then for two weeks while we were on holiday. Had no worries at all leaving him as could tell she loved dogs and would look after him well, maybe even having more attention than he does at home. Jennie is a very friendly person who gave Chester lots of loving care and I think he was sorry to leave her. Linda was very helpful arranging our stay and I would be pleased to use the service again.”
“My dog Ellie is an old lady and I have been reticent about leaving her with anyone whilst we are away. However, Ellie has stayed with Isabel twice and once with Joy and Lance. Both carers have been brilliant and Ellie has come back rejuvenated. Thanks to all. I would most definitely recommend Petstay as you can “vet” the carers before you commit to letting them look after your dog.”
Ella, Idris & Lola
“This is the best service ever! I would highly recommend PetStay. Our carers, Ian and Caron, are absolutely amazing; they are so loving with our dogs and our dogs adore them. Our dogs truly had a holiday and even had holiday blues for a couple of days after we collected them! We will definitely be using PetStay from now on and in fact, have booked two further sets of dates this year and two more in 2017. Linda at PetStay is fantastic – she can’t do enough for you. This is the first time we have ever felt totally at ease leaving our dogs. Thank you all so much x”
Anna & Keith
Milo, Saffie & Oscar
Very pleased with this service. My dogs carers were amazing and I will definitely be using them again. Thanks.
Coco has stayed with Isabel twice this year. Would recommend PetStay to everyone, staying in someone’s home as part of a family instead of kennels.
Missy experienced a true home from home for the four weeks she was away on her holiday with Ian and Caron. We received regular messages, updates and photos which ensured we could relax on our holiday knowing an important part of our family was having a great time. The moment I saw her after such an extended separation I knew she was very happy, healthy and relaxed and content to be home again. Thank you for taking such great care of her.
Can I just say how wonderful Judith was, and how much fun Stanley had. She and her family are a credit to the organisation and we were thoroughly impressed. She and her partner are lovely, caring people.
We were very happy with Janet & Colin. I couldn’t have hoped for a nicer couple to look after Snoopy, she seemed to settle very quickly there. We may be moving home later in the year and intend to use your service again, hopefully with Janet and Colin again.
Thank you both very much Yvonne and Gerard, for taking such good care of me whilst my mum and dad took a short break. I really enjoyed myself with constant cuddles and lots of love. I enjoyed meeting your daughter and her family too. It really was a home from home and if my mum and dad ever leave me again, I know I will be in very good hands! Missing you. Thank you, Brenda B X
Dexter had a fabulous time with Brian and Ian. I like how we got to meet them and see their home before booking. Also the regular updates including photos whilst we were away really put our minds at rest. Would highly recommend, much nicer than kennels.
Max was a very lucky puppy when Linda matched us with Caroline in Darwen, she looked after him as if he were her own. She sent us updates and pictures whilst we were away which was very reassuring that he had settled in . When we picked Max up he had been well cared for, he was happy and he had grown in the two weeks we were away. We have already booked Max in to stay with Caroline again. We would highly recommend Caroline and PetStay .
Cath & Jeff, Rochdale
We had our dog Jasper stay with Judith, our dog carer from Bacup. From my initial contact to meeting Judith at the pre boarding meeting we were made to feel completely at ease with all aspects of our dog boarding experience. Jasper was a rescue dog who came from Terrier rescue and had been subject to a hard life pre rescue so it wasn’t the best thing for him to go in kennels. Jasper came home in a happy and contented condition which we were very happy about. Thanks to Linda for her attention and arrangements and big thanks to Judith and family for the care our dog received. We are very pleased with the service and care we received. We will not hesitate to use PetStay again!
We’ve used PetStay several times now for Maddie and have always been very happy with the service provided. Maddie is always well cared for and has now stayed a few times with a carer very local to us. Maddie is a very boisterous, energetic dog (due to breed and age) but the carer manages very well. Maddie is always happy and excited and enjoys the company of the carer’s own dogs. We have no hesitation in making arrangements again in the future through PetStay.
Thank you so much for placing Henry with Janet and Tony – they were fabulous. We collected Henry and he seemed most at home, his coat was so shiny and soft and the fact that he had not lost any weight (think this was down to Henry eating Janet’s cod liver oil tablet when she was not looking from the work tops and Tony’s cheese and crackers) showed how much he enjoyed the experience. In fact I would go as far to say he was sulking when he came home for a day or two. Please pass on my thanks to Tony and Janet they are fantastic.
First time I have used PetStay and I would highly recommend them. My labradoodle Meg stayed with a lovely couple, Roger and Hazel, who enjoyed having her. Meg was well cared for and very happy to stay. I am away again in September and Roger and Hazel are looking after her again for us. Thank you for looking after her so well and putting my mind at ease.
Poppy & Trust
I am so happy I found PetStay for my two dogs, Poppy and Trust. Trust is a rescue ex-puppy farm dog who cannot be left for long periods, and Poppy has epilepsy which can be triggered by stress, so kennels were just not an option. I was really worried trying to find a home boarders suitable for them for when I was away last year for almost three weeks. Linda was super professional and put me totally at ease. I went to meet with the home boarders (Gerard & Yvonne), and introduced them to Poppy and Trust. They were unfazed by their medical issues, and I truly felt that they were in the best hands whilst I was away. They sent me photo updates every couple of days via email which was very reassuring, and I came home to two very contented little dogs. They’ve since stayed with one of Linda’s other home boarders, Fran, who is equally as lovely, and are booked in again in August. PetStay have taken the stress out of going away on holiday and short breaks, and I have already recommended PetStay to lots of people.
Busby & Spud
This was the first time we have left Busby and Spudz with anyone other than family members. We can honestly say that we would be more than happy to leave them with a PetStay family again. Our carer Ryan and his family were lovely warm people and you just knew that they loved dogs. When we collected Busby and Spudz they were absolutely fine and had no anxiety issues when we got them home, which proves they were happy to be with Ryan. We can highly recommend this service as a stress free option of having time away.
Stanley & April
I needed a dog sitter at short notice and a friend recommended I call PetStay. Linda was attentive to my requirements and was able to match my breed of dogs with a perfect sitter. I registered easily online and an arrangement to meet the local dog sitters was made quickly. I went through my dogs requirements with the sitter who made me feel welcome and who made both our dogs feel at home immediately. Nothing was a problem. Working with experienced dog owners was really reassuring. If I have a need again I know who I’ll be calling; PetStay.
Anne and Keith were absolutely fabulous with Daisy. We’d arranged our trip with the grandchildren prior to her arrival, and as she’s such a tiny puppy I was extremely anxious that she go somewhere she’d receive lots of cuddles and attention. I was also worried the “housetraining” would take a backward step.
They listened to all my paranoid concerns and took them seriously.
Not only did they care for her wonderfully, they gave her a lovely holiday and made all sorts of adaptations to their house and garden to accommodate her. I would have no reservations about using them again.
Ian and Caron are so friendly and obviously caring towards not just the dog they are looking after, but also ensuring us as the owners are completely comfortable. We were kept updated each day on Connie’s stay which was also a huge help.
The service from PetStay has been excellent from start to finish, to give us the owners every bit of confidence that our dog will not only be well cared for, but that she has an enjoyable time herself. I would have no hesitation in recommending PetStay.
As for Ian and Caron, we simply could not have asked for a more caring and attentive couple to look after our dog. It made our time away so much more enjoyable, knowing that Connie was in such good and fun care.
Buddy & Chester
Please could you pass on my thanks again to Keith and Anne, Chester and Buddy thoroughly enjoyed their holiday and had obviously been so well looked after. They were taken on lots of walks and were given plenty of cuddles, time and attention. They have even come back better trained! I’m so happy to have found such a lovely couple to look after my dogs, we can relax on holiday knowing that they are happy and being well looked after.
This was my first time using PetStay and leaving my Archie with someone other than family so as you can imagine I was very nervous. I didn’t have to be as the PetStay service has been second to none. Linda matched Archie and myself to Ian and Caron who made me feel at ease as soon as I met them. They had their hands full with my mischievous boy but nothing was too much trouble. He was totally spoilt and the daily texts and photos put me at complete ease seeing that Archie was obviously completely relaxed and happy in their company.
Julie, Holcombe Brook
Keith and Anne looked after my dog Dolly so well I thought she might not come home. The service is wonderful, gave me peace of mind and I would use the service again and have recommended it to all my dog loving, dog owner friends. I cannot say one negative thing about this wonderful service,thank you.
I got a quick response when I first got in touch with Linda at PetStay and was soon given details of a carer who was available and reasonably close to home. Sue and her husband were great with Jingo who was a bit anxious away from home but they gave him loads of attention to help him settle in. I would definitely recommend PetStay to other dog owners.
Sonia & Gina
I left my girls, Sonia and Gina, with Ian and Caron at PetStay in Bury, received excellent service, the girls loved their holiday. I have now used PetStay twice in 6 months and would highly recommend them and I would not use anyone else now. FAB
PetStay has proved to be a very efficient and responsive way of finding a loving and fun alternative to kennels or begging favours from friends! I wouldn’t hesitate to recommend both the company and the lovely couple (Rebecca and Lee…..and their little dog Pippa) who provided a home from home for my border terrier Alf. He was clearly well looked after and I have re-booked them for my next holiday. Such a relief to have this in place and means I can relax and enjoy my own holidays too.
Ollie & Teddy
I’m pleased to report that O and T had a wonderful stay with Ian and Caron recently. Nothing was too much trouble and they went the extra mile to make them happy and comfortable.
We were very impressed with the service at PetStay and Joy is amazing! We felt really confident leaving Lulu with her as she is clearly a proper dog lover. Lulu and her little doggie Gizmo got on well from the get go and Joy just handled the whole thing with such confidence it rubbed off on a nervous owner (me) and Lulu. We were definitely in good hands. Joy sent us the odd text while we were away which was really reassuring, and followed it up after we got home to check everything was ok. We were extremely happy and Lulu clearly had a great time!
Ian and Caron were the ideal carers for my Great Dane, Lars. They have the perfect set up at home and are kind, thoughtful and well planned. When I collected Lars, I could see that he had clearly had a great time.
“We needed somewhere for our 15 year old Labrador to stay for a few days and found Petstay reassuring in their approach to a perfect match. He was relaxed and happy when I arrived to pick him up and Sue was lovely in making sure he was tickled and looked after- I even think he scrounged extra treats from her. Finding help for old dogs can be hard, as they have their foibles, but Petstay coped really well.”
We were very happy with the service you provided. You matched Rue up so well and she was very well looked after by Ian and Caron. It was such a huge relief not to have to put her in kennels and knowing she was in someone’s home and with constant company was great. We would not hesitate to use your service again.
Oscar was very settled with Brian and Ian. He can be very nervous around new people but they clearly put him at ease. I would highly recommend this service.
We were more than pleased with Meg’s stay with Gerard and Yvonne, they are lovely people and Meg was so well looked after.
Gov was VERY happy at Judith’s home. I know it was a long stay with her family & Gov. Every time I visited I could see he was part of the family, not just a guest. I know I made the right decision to use Petstay as I knew Gov wouldn’t have coped well for so long in kennels. I had peace of mind knowing that not only was he safe, he was also loved by Judith & her family. That gave me more strength & time to move as quickly as possible. You matched Gov with the perfect family. We thank you so much. We are all still settling in (trying to get the house in some sort of order!). Gov is content. I have promoted yourselves a few times on FB already! Would I use you again….
We’ve used PetStay a couple of times now and have another couple of bookings made for this year. It’s a straightforward booking procedure handled by Linda and then it’s great being able to go away and know that the four legged member of our family is also having a great time. Keith and Anne really do make her feel at home and spoil her rotten with endless walks and ball games. I’m surprised she wants to come home with us when we collect her.
“I have used Pet Stay a number of times when I have had to work away – everything from the booking process to meeting carers is handled professionally and with a personal touch rarely found these days.
I wouldn’t hesitate to recommend the service to anyone, unlike some other dog sitting companies you get to meet the person who will look after your pet and see where they will be staying.
This gives complete peace of mind that your best friend will be looked after by someone who loves them as much as you do”
Stanley just had a 4 day stay with Brian and Ian (and Lucy) and loved it! Communication was great and I received a couple of updates and photos whilst I was away. He was well cared for and I highly recommend them as carers. Stanley’s last stay prior to Brian and Ian was with Ryan and again communication was good and Stanley was really happy with him. Highly recommended carer too!
Lilly & Louis
Gerard and Yvonne were the perfect carers, they took care of Louis and Lilly as if they were their own and I will definitely be using them again in the future! Thank you for finding us such a lovely couple who I felt so comfortable with to leave my babies for a week.
Fantastic service yet again from Petstay. Ellie, our 6 year old black Labrador, gets very excited when we get our suitcases out because she now realises she is going on her holiday too…off to stay with Keith & Anne in Oswaldtwistle, a real “home from home”. Can’t recommend them and everyone at PetStay highly enough.
Just want to say thank you, Todd had a wonderful time with Debi and her family. Todd seemed at home straight away, he had freedom to roam around the living room, kitchen and dining room. I had regular contact with Debi and she even sent me a couple of photos to show us how comfortable he was. We would love to use this service again, we all felt very happy knowing that Todd was being looked after in someone’s home rather than kennels. Thank you for finding us Debi, she was very friendly and welcoming.
We have found the service you provide a very reassuring way to get away on holiday knowing our very special four legged companion will be well cared for. Ian and Caron went to great lengths to welcome Missy into their home and look after her. They met her every need with great thoughtfulness and kindness ensuring she had a stress free separation from us. We look forward to using your service again in the summer.
Our Beagle, Dixie, recently spent a long weekend with Ryan and his family. This was the first time we had left her and we were very apprehensive. However, we didn’t need to worry as she had a fantastic time. Ryan has a genuine love for dogs and this put Dixie at ease straight away. She was taken on lots of long walks and her every need was catered for, she didn’t even seem that bothered when we arrived to take her home. We would recommend PetStay and Ryan to anyone, an excellent service from start to end.
Benson & Badger
Really pleased with service provided, Lynda and family very friendly. Benson & Badger were in very good condition when we collected them, I think they wanted to stay. We will certainly use again.!
Could you please pass on my thanks to Keith and Anne for welcoming Buddy and Chester into their home and loving and caring for them so well. Buddy and Chester were so happy when we picked them up and had clearly loved their holiday, which in turn helps us to relax and enjoy our holidays!!
Rufus enjoyed another stay with Yvonne and Gerard his PetStay carers. PetStay is a first class service and knowing Rufus is enjoying a holiday himself helps us to relax and enjoy ours. Rufus was almost ready for a haircut when we dropped him off and the care and attention Yvonne and Gerard gave to his fluffy coat was brilliant. Rufus loves a fuss and he certainly gets fussed over at Yvonne and Gerard’s house!!! Thank you PetStay – until next time!
Maddie our springador puppy has stayed with carers on several occasions and has been happy and settled with them all. It’s given us real peace of mind and we’ve been more comfortable leaving her in a home from home rather than in kennels. We already have more sessions booked. The visits beforehand give real confidence and we get feedback and photos and anecdotes of her stay. It’s a really individual and personalised service suited to your dog and their needs. I can’t see us ever putting Maddie into kennels.
Our dog Oscar usually goes into boarding kennels but he was very unwell earlier this year (nothing to do with boarding him in kennels) and we wanted something more like home from home – we were not disappointed. From the minute Oscar visited his new best friend to see if she would be happy for him to stay he was in heaven! Oscar only stayed for two nights but we could tell immediately we picked him up that he had been absolutely looked after and he had really enjoyed himself. PetStay allows you to make choices about who cares for your pet and what environment they will stay in by being able to meet the carer beforehand – Oscar’s new friend was exceptional and we will definitely use the service again.
Our dog Coco, is a rescue dog from Spain, she had no experience of kennels and is 10 years old so we were a bit worried about leaving her with strangers. However her stay with Bill and Barbara was a great success which we have repeated again; even though she was a little unwell they coped wonderfully and when we arrived to collect her she was reluctant to leave them! I would definitely recommend PetStay as an alternative to kennels. Linda and her staff were efficient and helpful and we will be using them again in the future.
Linda and her team of sitters are great. Communication is easy and being able to go to see your carer before you book is a great idea as it gives even more peace of mind. My dog Ellie enjoyed her visit with her sitter and we will be booking again as when we went to collect her from Isobel’s she didn’t want to come home! The sitters follow your dog’s daily schedule to the letter and are fully insured and unlike kennels, your dog is free from stress. A great service and well worth the money.
Rufus thoroughly enjoyed his holiday with Yvonne and Gerard. He was extremely well taken care of and this meant that my husband and myself could relax and enjoy our holiday knowing Rufus was in good hands. I will definitely use PetStay again
Please pass on my thanks to Anne and Keith for looking after Chester and Buddy so well whilst we were on holiday. They welcomed them into their home, took them walks and loved and cared for them, we could not have wished for better people to look after our dogs.
Maddie & Roma
Thank you so much for finding Ian and Caron as carers for our 2 Labradors. We have just collected Maddie and Roma from their 3rd stay with them, where they have had a great time. The two dogs were obviously pleased to see us, but were just as obviously happy to be with Ian and to see Caron when she came home.
They have had lots of walks and cuddles, and have been spoilt by Ian an Caron for the 10 days they have been there. It is lovely to know that they have been so well looked after.
Catherine, Northenden, Manchester
PetStay is super. Truffles has just had a holiday with Jennifer who looked after her beautifully; home from home. Every need was catered for and Truffles was happy and relaxed in her carer’s home. I cannot recommend PetStay enough.
Hugo and Jed stayed with Ian and Caron in Bury Lancs. This was the first time I had used PetStay and felt very happy to leave my two with the couple that were matched to us. Ian was the person who looked after the dogs during the day as he worked from home and walked them three times a day, a treat for them as they only get two walks at home. The dogs’ daily routine was adhered to and also letting them sleep on the landing even though they wandered into the bedroom between 3-5am and got Ian up most days. I told him we slept with the bedroom door shut but he insisted it wasn’t a problem and just wanted to make sure the dogs were ok. On the day we collected the dogs he did look rather tired. I would have no hesitation in leaving them with Ian again if he was happy to have them.
Just collected George, our Curly Coated Retriever from a 17 night stay with Ian and Caron in Bury – he has had a fantastic time! Ian and Caron are real dog lovers who provide expert care and kindness. Nothing is too much trouble and we could see that he would settle in with them immediately. When we were away it was lovely to receive regular updates and pictures of him obviously having such a good time. It was total peace of mind and we could enjoy our holiday knowing that he was being so well cared for. Thank you Linda for finding such a great holiday home for George and a big thank you to Ian and Caron – he had a great time with you.
I was very pleased with Gerard and Yvonne, when they had my little dog Ozzy. He came back very happy and content, and seemed to have enjoyed his little holiday. Would highly recommend PetStay.
This was the first time I have ever left my 1 year old Dogue de Bordeaux, Norman so I was very nervous. After meeting Linda and our host Joy I was quickly reassured that Joy would look after Norman just as we did. I can honestly say that Normans host Joy is amazing! I will definitely be booking Norman in to stay with Joy again! This service is second to none! Absolutely Fantastic!
Absolutely over the moon with the home boarding service from PetStay hosts Gerard and Yvonne. Our seven year old springer spaniel had a fabulous time in their care. Exceptionally high standards and worth every penny.
Hi Linda, just wanted to say a massive thank you to PetStay for organising such a loving home for Coco whilst we were away. I have messaged Isabel to say thank you.
I will be most definitely using PetStay again and will let you know when I book my next holiday! I am happy to recommend to anyone if they are unsure,Thanks again
Just picked my dog Annie from a long weekend at PetStay and although she was very pleased to see us was in no rush to leave which shows how happy and relaxed she felt there. Ian and Caron sent us texts and pictures which just made our weekend more relaxed knowing she looked happy. Would definitely recommend PetStay and will be using them again.
My two boisterous golden retriever pups – one 18 month old and one a year old- went to stay with Ryan and we were so pleased with the care they received. I was a little apprehensive at first, as they can be a handful but from the moment we met Ryan and his family we were immediately at ease. The boys had a lovely time, went for nice long walks and we got sent lots of photos of the things they had been up to during their stay, which I appreciated so much! This was the first time that Fred and Arch had ever been away from me and not stayed with family, and it was so reassuring to know that they were well looked after in another family’s home. I would 100% recommend Petstay and Ryan to anybody – I am delighted with the care they received!
Becky Scholey, Darwen
Milo & Bella
Last night I picked up my 2 babies, my boxer dogs Milo & Bella, from the very lovely Ian and Caron in Bury and I could tell they’ve had a wonderful time. Ian and Caron have gone out of their way to accommodate these 2 demanding doggies, getting plenty of walks, lots of places to sleep, lots of cuddles and lots of love. It’s a total peace of mind going away knowing they are well cared for, so thank you for finding me a lovely home for them to spend their holidays at.
Patina Hall, Bacup
Just a quick note to let you know how pleased we were with Joy, the pet sitter you recommended to us to look after our Tibetan Terrier Honey. We called to collect her on Saturday morning and found a very happy and contented little dog who had obviously settled in to life with Joy and her adorable dog Gizmo.
It was the first time we had left Honey with anyone but family and there is no doubt that I was worried that she wouldn’t settle but I needn’t have as she undoubtedly did. We will be back to you in the future and will book early so that Honey can go back to Joy’s.
Excellent service and really appreciated spending time with Stanley’s carer Betty prior to his stay. From my initial phone call to PetStay and speaking to Linda up to today when I collected Stanley, I can honestly say we have received a first class service. Highly recommended by both myself and Stanley.
I recently left my elderly dog with Ryan and his family while I went away on a week’s holiday. Penny can be demanding, I am well aware of that! Upon my return I was delighted with the way Ryan and his family had cared for her. Nothing had been too much trouble to keep her happy. Penny was perfectly at ease with them, and didn’t appear concerned about coming home with me!
I would like to thank Ryan and his family for their expert care and kindness towards Penny. I have arranged to leave her with them again in September, and will leave her without any worries as their care is second to none.
This is the second time we have used PetStay and Georgie (our Staffie) has loved both her stays – the most recent one even more so, after staying with a couple and their dog Barney. It may cost a little more than kennels but she gets looked after properly, gets the attention she needs and is loved like one of their own. My thanks to Linda at PetStay for her tireless efforts and time she gives to this – we will not be sending Georgie to a kennels ever again and hope to send her back to the same place next time!!
This was the first time we have used this service and I won’t hesitate to use again if needed. Binky my pug seemed to have a great time with Lynda and she kept me informed about how Binky was doing by text which put my mind at rest. A much better option than to put her in kennels.
Billy & Wags
Billy and Wags really enjoyed their stay and I wouldn’t hesitate to recommend PetStay. The whole professionalism of the service, from first contact to being able to visit where they would be staying and see how happy they were there, was brilliant and reassuring. We had a great holiday knowing that they were being really well looked after and they had a great break, even coming back with some holiday snaps from their outings!!!
Petstay provide an excellent service, I was so impressed with Linda who looked after my dog, Ellie at Christmas that I booked her immediately to look after her over Easter. Ellie enjoyed her stay with Linda and her two red setters, Toffee and Fudge. Linda kept me updated on how Ellie was settling in and sent a picture, which was a nice touch. What a brilliant idea to have your pet stay in a family home rather than a kennel. I will definitely recommend Petstay to all my pet loving friends.
Deli had her first holiday with Dave and Suzanne and Barney. She loved her stay and couldn’t have been made more welcome in their home. I have no doubts that she was spoilt as I also got photos of her relaxing on the sofa and being cuddled (her favourite!) She was a very happy dog during her stay and I will not hesitate to book her for her next holiday. Thank you.
Truffles stayed with Ryan and his family for 12 nights. She was well cared for and spoiled just like at home. I was a bit nervous as she is only 6 months old, but Ryan has lots of patience and played with her beautifully. She looked well and happy when we collected her and I shall not hesitate using Ryan and his family again. Thank you PetStay.
Can HIGHLY recommend PetStay’s services. Great alternative to kennels – my dog came home relaxed, happy and pampered instead of guilt-tripping us with sad, accusing eyes!
Mike and Linda, Rossendale
Scamp & Ruby
PetStay’s services were perfect for my needs. My two dogs aren’t happy in kennels (they’re getting older and are used to their home comforts!) I’d contacted other, similar services but didn’t find they suited my needs (they wouldn’t let me meet the hosts!) With PetStay Scamp and Ruby got to meet the host family before their stay and, on picking them up afterwards, it was clear that they’d settled in really well and had as good a time as I had!
Pamela C, Bury
Mum’s little dog Poppy was cared for by Betty, one of PetStay’s dog-sitters. Poppy stayed with Betty for much longer than we anticipated because of Mum’s protracted illness. However, Linda and Betty were very accommodating and helpful. Knowing that Poppy was being well cared for took a lot of pressure of us at a difficult time. Many thanks. I would readily recommend this service.
Incredibly professional and well organised service. The best compliment I can pay PetStay is that my dog didn’t want to come home with me!
Having used a similar service in the N.E. we were keen to find a company when we moved to the N. W. who would be able to introduce us to a suitable host family prior to leaving our 3 year old Leonberger Lola. Linda at Petstay offered this and more. We talked through a couple of options ( despite it being short notice). She then met us at our hosts home where we could see how Lola interacted with the family and their own dog. This made us feel completely happy and relaxed about leaving her and in fact she was incredibly sad to leave. We would definitely use this service again knowing our dog was having a happy holiday too.
Chulada & Sunnie
We had to go back to France for the weekend and were looking for a nice home and family to take care of our girls while we were away. PetStay introduced us to Ryan and his family and it was perfect ! We were able to go away with peace in mind; knowing our girls were very well treated. Many thanks for that !!
It was Peggy’s first holiday without us and she was made to feel right at home with Lauren and Robert. Were we happy? Oh yes and have already booked another break for Peggy with her two new friends.
Paul & Jane, Clitheroe
Linda gave me the choice of places where my labrooodle could stay while we were on holiday and enabled us to select the most appropriate. We were given a full understanding of the environment and could be very specific in our requests to ensure Chester’s routine wasn’t disrupted significantly. The couple who looked after Chester were wonderful and we were very reassured by the professionalism of PetStay and the warm, welcoming approach of the family Chester stayed with. I can’t thank PetStay enough for providing piece of mind for us and a lovely holiday home for Chester.
Tilly & Amber
Our two Golden Retrievers, Tilly and Amber will be going for their 3rd stay with their carer Ryan at the end of the month. They really seem to be very happy and settled with him and his family. It makes all the difference knowing that your pets are well cared for in a family environment when you are away.
Our dog stayed with a lovely family for 2 weeks. We were let down at the last minute by another company so this was all arranged by Linda with only a few days notice. Absolutely brilliant service and we will definitely be using PetStay again.
Excellent service. My Shih Tzu Lola stayed with Betty. A lovely lady who could not do enough for Lola. She put me at ease as I was really worried about leaving her. I had regular contact and photos while I was away. I would definitely recommend and use again. Thanks again Linda and Betty.
Thanks for your help looking after Bella. She seems to have been quite happy and has been very chilled since she came home.
Fudge & Toffee
Our two dogs (one only 6 months old at the time of the stay) had a great holiday with a lovely family. Even though the young one was a challenge for them, they still said they would have them back anytime. We were worried about putting the dogs in kennels as they have never been in kennels before but then we came across Petstay and we relaxed a lot more on holiday knowing our dogs were being properly cared for. We would definitely recommend using the service.
Bronte & Kizzy
My 2 dogs stayed with a lovely family and we were very pleased with the time away from home service.
PetStay East Lancs & Bury at Doggy First Aid Day
Team PetStay East Lancs & Bury had a rare get together recently, when some of the carers attending a doggy first aid training session. Led by vet nurse Rachel Bean and hosted by BowWowMiaow Doggy Day Care, the training took us through what do to in an emergency, such as poisoning, choking and haemorrhage. We also had some hands-on practice, with CPR sessions on Casper the dummy dog and Rachel’s dogs, Wisp and Chilli, who were very good girls while their paws and heads were bandaged.
Thanks to all for a great day!
PetStay East Lancs & Bury carers can deal with any emergency!
Carers from PetStay East Lancs & Bury will be refreshing and increasing their first aid skills at a session planned for early 2020. The course, which will be led by Rachel Bean, a qualified veterinary nurse and well respected first aid trainer, will be held at Bowwowmiaow’s doggy day care premises, with staff from Bowwowmiaow also attending. Linda Healey, PetStay East Lancs & Bury’s owner, said: “All PetStay carers have a doggy first aid kit, but it’s important to know how to use it in an emergency. This course will give carers the skills and confidence they need to deal with whatever may happen, from a cut paw to a choking incident or a seizure.
“We take the welfare of the dogs in our care very seriously; all PetStay carers have experience of looking after dogs (some for many years) but anything we can do to improve our knowledge, and the safety of the dogs, we will do.”
I am delighted to be the owner of PetStay East Lancs & Bury and I aim to provide a tip-top service, so will be recruiting lots of excellent carers to help me. I will be out and about spreading the word at local groups, events and supermarkets over the coming months so please check this page for venues and come along and meet me.
To find out more or to arrange a visit to one of our carers in the East Lancs & Bury area, please get in touch using the details below.
Tel: 01706 538038
Mobile: 07713 976739
New Customer Enquiry
PetStay will only use the information you give us for the purpose of responding to your enquiry, which we aim to do by email or phone as quickly as is possible.
New Carer Enquiry
PetStay will only use the information you give us for the purpose of responding to your enquiry, which we aim to do by email or phone as quickly as is possible.
Privacy and Cookies
At PetStay, we take your privacy seriously and this privacy statement explains what personal data or information we collect from you and from people who visit our website and how we use it.
Who are we?
PetStay East Lancs & Bury’s office address is 747 Burnley Road, Crawshawbooth, Rossendale, Lancs BB4 8BW For the purposes of data protection PetStay is a data controller (ZA327175).
What personal date or information do we collect?
The personal information we collect may include your name, address, email address, IP address and information regarding what pages you access on this website and when.
How do we collect data or information from you?
We collect data or information about you when you use our website, or when you make an enquiry about home dog boarding, enquire about a job opportunity, or if you have registered to be sent an email news update.
How is your information used?
We collect your personal data or information to operate our business effectively and provide you with the best home boarding services that PetStay can offer.
We may use your information:
- To answer enquiries that you make prior to boarding a dog with one of our carers
- To keep you informed about our services if you have opted-in to receive these communications.
- To process a job application
- To maintain security of our office and IT infrastructure
We believe that all these purposes are justified on the basis of our legitimate interests in running and promoting the business, our contractual requirements to deliver the agreed dog boarding services to you, and our legal obligations, both as a business and responsible employer. If you would like to know more, please read below:
- Customers / Prospective Customers
- Pet Carers
- Job Applicants
|Type of Data Held||Length of Time Held||How Data Held|
|Customers / Prospective Customers||· Name, address and contact information (telephone, mobile).
· Email address
· Holiday dates
· Emergency contact details
· Pets details (name, breed and age and vet details)
· Demographic information such as postcode
· Billing and payment information.
|We will retain information about you for the duration of our relationship with you, then 3 years.
Prospective customer data is retained for no more than 3 years.
We will retain financial records for 6 years, following the end of the current financial year.
|Data is stored in the PetStay Booking system which is hosted on secure servers in the EEA.
|· Name, address and contact information (i.e. email, telephone, mobile).
· Application form
· Demographic information such as postcode
· Home Dog Boarding Licence
|We will retain information about you for the duration of our relationship with you, then 12-months.
|Data is stored on secure EEA-based servers and stored in manual records in locked filing cabinets.
|Job Applicants||· Name and contact information
· CV and application form.
· Interview notes (for those short-listed)
|We will retain information about you for the duration of the recruitment campaign, then one year.||Data is stored on secure UK-based servers and stored in manual records in locked filing cabinets.
|Suppliers||· Contact details
· Bank details
|We retain financial records for 6 years, following the end of the current financial year.
|Data is stored on secure EEA-based servers.
Who has access to your information?
We do not sell or rent your personal data or information to any third party or share your information with third parties for their marketing purposes.
We will disclose your data or information if required by law, for example by a court order or for the prevention of fraud or other crime.
We may pass your information on to our third-party service providers, agents or subcontractors for the purposes of completing a task or providing services to you on our behalf (for example commercial accountants who manage our accounts). However, we disclose only the personal information necessary to deliver that service and have a contract in place that requires them to keep your information secure and not to use it for their own marketing purposes.
Transfers outside of the European Economic Area
Personal information in the European Union is protected by data protection laws but other countries do not necessarily protect your personal information in the same way. The European Economic Area (EEA) covers all countries in the EU plus, Norway, Liechtenstein and Iceland. Some of the third-party providers we use to help us manage our business and services may involve data transferring to the United States or other countries outside of the EEA.
Your Choices and Rights
We understand that you trust us with your personal information and we are committed to ensuring you can manage the privacy and security of your personal information yourself.
With respect to the information relating to you that ends up in our possession, and recognising that it is your choice to provide us with your personally identifiable information, we commit to giving you the ability to do all of the following:
- You can verify the details you have submitted to PetStay by contacting us by email email@example.com or by post at PetStay, 747 Burnley Road, Crawshawbooth, Rossendale, Lancs BB4 8BW. Alternatively, you can telephone us on 01706 538038.
- You can also contact us by the same method to change, correct, or delete your personal information controlled by PetStay at any time.
- You can always feel free to update us on your details at any point by sending an email to firstname.lastname@example.org .
- You can unsubscribe from receiving marketing emails from us by clicking the “unsubscribe” link at the bottom of any email. Once you do this, you will no longer receive any direct marketing emails from us.
- You can request a readable copy of the personal data we hold on you at any time. To do this, please contact us via email email@example.com .
You also have the right to lodge a complaint about our processing with the UK’s Information Commissioner’s Office (hyperlink https://ico.org.uk/).
Keeping your data secure
When you give us personal information we take steps to ensure that it’s treated securely and strive to protect it on our internal systems. We ensure that:
- Up to date antivirus and antimalware is installed on all endpoints across the PetStay franchise and franchisee network.
- Security updates and patches are regularly applied to all components of the PetStay system.
- Access to physical and digital systems within PetStay are restricted to only personal who explicitly need these rights to do their job.
We use Transport Layer Security (TLS) to encrypt and protect email traffic in line with government standards. If your email service does not support TLS, you should be aware that any emails we send or receive may not be protected in transit.
We will also monitor any emails sent to us, including file attachments, for viruses or malicious software. Please be aware that you have a responsibility to ensure that any email you send is within the bounds of the law.
Visitors to our Website
When you visit our website we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to various parts of the website. The information is only processed in a way which does not identify anyone.
To opt-out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. Unless you have set your browser to block cookies, this site will place the following cookies on your computer.
|Google Analytics gathers information allowing us to understand interactions with our websites and ultimately refine that experience to better serve you.|
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.
Our website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help us analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for our website operators and providing other services relating to website activity and internet usage.
To opt-out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout
Changes to this privacy notice: We keep our privacy notice under regular review. This privacy notice was last updated on 22/05/2018.