PetStay Devon Branch
Hello, my name is Lynda and I am the proud owner of the Devon Branch of PetStay. Our much-loved canine family consists of Charlie and Lottie, our lively Dalmatians who love their home comforts as much as their exercise, and our lovely old timers, Molly the Chocolate Labrador and Honey the Golden Retriever, who like to take things easy in their old age!
Having owned and loved dogs all our lives, we understand the anguish that occurs when you book a holiday. You then turn your attention to your beloved 4-legged friends and wonder where to send them while you are away and who will love and care for them as much as you do. For this reason, we are delighted to bring PetStay Home Dog Boarding to Devon, enabling your dog to stay in a home-from-home environment, receiving lots of love and attention from an experienced Carer and enjoying a holiday of their own.
Why Choose PetStay Devon?
We have a team of handpicked and experienced Dog Carers, who are fully insured and pass our rigourous checks. They have been vetted to ensure they meet PetStay’s and the Local Authority’s strict criteria for Home Boarding and very importantly, they are of course dog lovers.
We cover the EX and TQ postcodes and would be delighted to find the perfect holiday home for your pooch, depending on his/her temperament and lifestyle. Your dog will live in the Carer’s home, with his own bed and toys and all his needs catered for. You may prefer your dog to go to a Carer with no dog of their own, or you may think that some doggie company would be nice for your best friend while you’re away. We endeavour to find the very best match for your pet.
How PetStay Works
We gather a lot of information on you and your dog, finding out about your dog’s daily routines, foibles and quirky habits. We then match your dog to the best Carer for the needs of your dog. We arrange for you and your dog to meet the Carer in their own home, and if you wish to proceed with the booking, we guide you through the booking process. A carer is exclusive to you for the duration of your booking. We want you to have complete peace of mind while you’re away on holiday or on a business trip.
Become a Carer
If you love dogs and are at home during the day, have a very secure garden and no more than 2 dogs of your own, then why not consider joining our team of PetStay Carers in Devon. Please get in touch for an informal chat. We’d love to hear from you.
Lynda, PetStay Devon
Tel: 01392 984684
Torridge District Council: ANACT/00082/19
We cover EX and TQ postcode areas including:
EX1 – EX39: Exeter, Exmouth, Sidmouth, Ottery St Mary, Axminster, Honiton, Cullompton, Tiverton, Crediton, Okehampton, Barnstaple, South Molton, Great Torrington and Bideford.
TQ1 – TQ14: Torquay, Paignton, Kingsbridge, Newton Abbot and Teignmouth.
Why not avoid the stress your dog faces in kennels and give them an experience of a lifetime with a loving PetStay dog carer in Devon.
Here at PetStay we have hand-picked all of our carers to ensure that your dog will have the best care possible whilst you’re away on holiday, whether it be for a weekend or two weeks. We are the largest dog sitting service in Devon. PetStay offer a first class alternative to dog kennels – so you can be rest assured your dog will be left in loving hands.
At PetStay we are adamant to provide a service far from that of dog kennels. Your dog will remain with the same caring pet sitter for the whole duration you are away and will be given the same treatment they would normally get at home, ensuring that our home dog boarding service is a far better experience for your dog than traditional dog kennels.
Over recent years PetStay have gained an excellent reputation for providing pets a service second to none. We have become known as the local dog sitters in Devon.
Our guidelines will ensure that your dog is left in the most trusted, loving hands possible and we are recommended across the Devon area, so if you would like peace of mind whilst you’re away on holiday give PetStay a call.
Home Boarding for Dogs
- Your dog/s stay in one of our loving carers’ homes
- Meet your carer before you book
- Kinder and less stressful for your dog
- All routines kept
- We don’t mix different dogs together
- We don’t walk your dog/s off the lead
- Carers are fully insured and vetted
- We are recommended by vets and our many, many customers
Prices above are per day, or part thereof, except Bank Holidays. For more information regarding those rates, please contact us.
Here are the few simple stages of booking with PetStay.
1st: Ring or email your local branch to discuss your dogs requirements and dates.
2nd: We will explain all about PetStay and what your next steps would be.
3rd: We then take all details about your dog and then match them to the most suitable carer.
4th: A meeting will be organised for you and your dog to meet the carer.
5th: If you are 100% happy with your carer you would then be ready to book with PetStay.
6th: No later than 5 days after your initial meeting, complete our on-line booking form and pay the booking fee.
7th: An email confirmation will be sent to you.
8th: You’re all booked in and don’t have to worry about anything.
9th: Drop your dog off at the carer’s house with food, a bed. toys and anything else you think they might need.
10th: Go away with complete peace of mind and have a wonderful holiday.
Become a PetStay Carer
If you’re a dog lover and would like to start a new hobby caring for dogs in your own home, we could have the opportunity for you!
Our home boarding dog carers are dedicated dog lovers who have the time to spend with our fantastic guest dogs, but may not be able to take on the full-time responsibility of a dog. Whether you’re unable to take on the full-time commitment of a pet or you’d like to have a friend for your own dog, PetStay can match you with the perfect guest dog to suit your lifestyle!
We do all the hard work! Don’t worry about bookings as we will take care of them. We think it’s important for you to concentrate on all the fun of caring for a guest dog. As a PetStay dog carer, you will be covered by our licence and insurance meaning you can enjoy all the benefits of pet sitting our wonderful guest dogs without the headache of running a business!
Please call Lynda on 01392 984684 for a friendly and informal chat.
Frequently Asked Questions about becoming a PetStay Carer
What are the requirements of becoming a carer?
You must be a genuine dog lover, have experience of looking after dogs and you need to be home during the day so you have plenty of time to give to the dogs you are caring for. You must have a secure garden and agree to abide by PetStay guidelines. You are allowed to have a dog of your own as long as your dog gets on with other dogs.
How are your carers vetted?
If you meet all the requirements listed above, we will come and visit you at your home. We will check the security of the garden, explain PetStay procedures and show you the guidelines each carer needs to follow. If you are happy with everything and we feel you would make a suitable PetStay carer, we would follow up a reference and arrange public liability insurance for you.
How many dogs can I look after?
Our service is on a one-to-one basis, so only dogs from the same household will stay with you. You are allowed to take up to three dogs from the same household, BUT you choose what you are happy with. We will ask you how many dogs you would like to look after and what sized dog/s you would be happy to care for.
Do I have to provide the food?
No, the owner will bring any food or treats for the duration of the stay. Any toys, bedding, medication and leads will also be brought.
Does the dog/s have to be vaccinated?
Yes each dog MUST have up to date vaccinations, have been wormed and treated for fleas. Proof of the vaccinations will be brought to the meeting and shown to you.
What about walking the dogs?
All dogs should be taken out each day for walks. When you have your meeting with the owners all routines, including the number and length of walks, will be discussed. The dog is only ever walked on a lead.
What if the dog becomes ill?
We/you would endeavour to contact the owner or the emergency contact. The owner or the emergency contact would be liable for any expenses incurred in taking the dog to the vet.
Will I be paid?
You will receive a daily allowance starting from £13 per day.
What happens next?
If you are interested in becoming a carer, please ring us for an informal chat and ask any questions or email us with your details and we will come back to you. You can also use the contact form on the ‘contact us’ tab. If we feel you are suitable we would then arrange to visit you at home.
Apply to be a carer
Please fill in the details below, and we’ll get back to you as soon as possible.
Our very lively Border Collie X Jack Russell, Poppy, stayed for the first time with Pamela and Michael recently. We received photos and comments during Poppy’s stay, and this gave us lots of reassurance so we could be away and know that Poppy was settled and well cared for during her stay. She looked happy and content on her walks out with Pamela & Michael, and we would not hesitate in asking them to care for Poppy again. We would definitely recommend them as pet carers.
Tina & Paul
Shikar seems to have had a very good time on his hols, he seems to have enjoyed himself and was very much at home with Pamela and Michael. This was reinforced by the seamless way he settled back into family life. I have sent my thanks to the Carers and I hope when we go-away again we can call upon their services.
It has been such a relief that Lynda at PetStay Devon has found us such reliable, kind people to look after Martha while we are away. Pamela and Michael provided Martha with a warm home, lots of affection and wonderful walks. Martha absolutely loved being with them and the whole stay was organised so professionally. Thankyou.
Polo, Teddi & Tess
My 3 dogs Polo, Teddi & Tess absolutely loved their stay with their carers. Thanks so much to Lynda at PetStay for organising such good care for them all. Highly recommended.
We are most impressed by the Devon PetStay Service given by Lynda Price. Her efficient professional attention to detail made us feel very reassured about matching carers for our dog Skeeta.
When we collected Skeeta from Pam and Mike after our holiday, it was obvious she had been very well cared for. They are a lovely couple who had clearly given her lots of love, time and attention with plenty of regular walks in the park and on the beach, which she enjoyed so much. A real home from home experience.
We are very happy to use PetStay Devon and would definitely recommend them.
Bev and Geoff
Bella thoroughly enjoyed her stay with Ivan and Betty. I think she was a bit sad to leave them and their two dogs. She was spoiled with lots of walks and company. We loved the way she was treated as part of their family and allowed on the sofa and bed just like she is at home. We would highly recommend this service and we enjoyed our own holiday knowing she was safe and well cared for.
Paco had a lovely time whilst on holiday with Pam and Mike. He stayed in August and again in September. Pam & Mike love dogs, having had their own in the past, and seemed to have an intuitive feel for handling Paco. We were confident when we went away that he was in good hands!
Bernie and Steve
August and September 2017
I felt very happy leaving my dog Daisy in the capable hands of PetStay. A last minute holiday opportunity meant I needed to find a suitable home from home for my small, lively, terrier and Patricia inspired me with confidence from the first time we met. PetStay were very careful to find out about Daisy’s usual routines and habits and ensured that I was entirely satisfied that she would be cared for as if she was in her own home. This enabled me to have an enjoyable, worry-free, holiday.
Thank you so much, Lynda and Patricia. I would certainly use PetStay again.
Rachel & Daisy
PetStay Devon were brilliant; very caring and efficient. Patricia looked after Maggie as if she was her own dog. I would definitely recommend PetStay Devon and use them again.
Joost & Sally
What a lovely couple Wendy and Nick are. They clearly love dogs and Pepper was obviously very comfortable with them from the outset. She looked very well cared for after her weekend holiday and they said they wanted to keep her! I would be very happy to leave Pepper with them in the future.
I would also like to say thank you for sorting this stay out for me so quickly and at such short notice. I would be very happy to recommend PetStay.
Archie & Chloe
Our dogs Archie and Chloe stayed with Wendy & Nick for a week’s stay last week. They were taken in as if they were in their own home. Chloe made the place her home and Wendy & Nick were more than able to keep up with Archie’s extremely high energy levels and nervous nature. Would thoroughly recommend it to anyone who wants to take a break and wants to make sure their furry friends are in safe hands!
Stephanie & Jake
Meet Our Carers
We have a wonderful team of carers in Devon and here you can meet just a few of them. They are all passionate about dogs and enjoy welcoming your beloved family pet into their home when you go away, providing all the care and attention your dog deserves.
If you are at home during the day and would like to join the PetStay team, please complete the New Carer Enquiry form on the Contact page or call Lynda on 01392 984684 for an informal chat.
Eileen lives in an idyllic and truly rural location in Shebbear, West Devon. She has a large 4 bedroom country home with a 2-acre garden. Here she is pictured with her beloved Archie, a very friendly and sociable Newfoundland.
Eileen says “I love all animals, especially dogs and Archie loves the company of visiting dogs, big or small. As well as a large garden for play and exploration, we have some lovely walks nearby and a large house with lots of space for dogs who want to chill out on their own”.
If your dog would love a rural holiday with Archie, please get in touch for further information.
Michael and Pamela live in the lovely town of Exmouth with some fabulous dog walking areas nearby, including the beach. They have a large detached home with a delightful garden, providing the perfect holiday home for your dog/s when you go on holiday. Pam is seen here with Woody on a nice summer walk and this is what she says:
“We have enjoyed having dogs most of our lives. When we lost our much loved Labrador, Ayla, a couple of years ago, we made a decision not to own another dog. However, we were really missing the fun and company of having a dog around and when we spotted an advert for PetStay, we applied to become carers. We have very much enjoyed looking after dogs in 2017 and look forward to welcoming many more into our home in the future.”
Ivan & Betty
Ivan and Betty are pictured here in their conservatory with their beloved dogs Gemma and Lady. Gemma is a Jackadoodle and Lady a Labradoodle, two very friendly girls who are happy to share their home with a visiting dog.
Ivan and Betty live in a large semi-detached house near Cullompton with a nice garden and lots of lovely walks nearby.
“We have had dogs all of our lives” say Ivan & Betty. “We understand how difficult it can be to find suitable and experienced dog lovers who can look after your dog when you go away. We are now retired and have lots of time to give to a guest dog who requires a loving and caring holiday home. The walks near to us are doggie heaven and we can offer a warm welcome and a safe and happy environment for any dog that would enjoy the company of our girls.”
Well, what a busy summer it’s been!
Many dogs have enjoyed their summer holidays with our lovely carers and requests for bookings for Christmas and Easter 2018 are now coming in, so if you’re planning on going away for Christmas, New Year or Easter, please get in touch as soon as possible.
We’ve attended several Dog Shows throughout the summer months with our gazebo, some have been big events like Paws on the Beach at Saunton, North Devon and some have been smaller summer fetes and dog shows in villages around Crediton, Tiverton and Plymouth. They’ve all been great fun and we’ve met many lovely dog owners and their beautiful dogs. We’ve handed out a lot of leaflets and given many treats to all those well-behaved dogs (but we love them all, so even the not-so-well-behaved dogs received a treat!).
We’ll be attending indoor Christmas fairs and markets during November and December, so if you see the PetStay banners, come and say hello. We would love to support your Christmas fete, so if you’re organising a Christmas fund-raising event at your school, scout hut or village hall and would like us to be there, please give us a call on 01392 984684.
We’ll also be recruiting new Carers during November and December to join our team in January 2018, so if this appeals to you, click on https://www.petstay.net/become-a-carer/ to find out more, or give us a call for an informal chat.
Join the PetStay Team
Our Dog Carers are Very Special People
Do you have what it takes to be a Home Dog Boarder?
What the job involves:
PetStay Carers welcome dogs into their own homes whilst their owners go on holiday. You would care for the dogs as if they were your own; they would be a member of the family, enjoying all the love and attention that you could give to make sure they had a wonderful, stress-free time. You would enjoy daily walks and do all the things that dogs love eg playing in the garden, brushing their coat, having fun with some tricks, a cuddle on the settee.
No formal qualifications are necessary. You must be a genuine dog lover with experience of owning dogs of your own. Your affinity with, and understanding of dogs, will mean that you are a patient, kind and caring person. Looking after someone else’s pet is a huge responsibility and you would want to ensure their safety and wellbeing at all times.
The Great British weather means that not all your walks would be in sunshine, but the benefits far outweigh the inclement weather!
• Keeping fit and healthy through regular walking
• Meeting other dog walkers and exchanging doggie tales
• Canine companionship without the ownership
• Giving peace of mind to dog owners when they go away
• Earning a little extra for doing something that you love
• Working part-time from home
To Find Out More:
If you live in an EX or TQ postcode area, are retired or at home during the day, have access to nice walks and would enjoy looking after other people’s dogs, then please click on the link below to find out all about being a PetStay Carer.
We are recruiting in the regions of Ottery St Mary, Crediton, South Molton and Barnstaple, but new Carers throughout Devon are always welcome, so please enquire.
Paws on the Beach, Saunton Sands, Sunday 14th May 2017
Paws on the Beach is an exciting annual event for dogs and their owners, which takes place on Saunton Beach in North Devon. Throughout the day there is a huge selection of paw-some activities to entertain both dogs and owners, including a Family Fun Dog Show, The Big Sit (a world record attempt!), the K9 Factor Dog Talent Contest, plus the only doggy surfing event in the UK with specially trained dogs.
Silverton Monthly Market, Community Hall, Saturday 6th May 2017
Silverton’s next monthly market is being held on Saturday 6th May from 9.30am – 11.30am in the Community Hall in Wyndham Road. The market is just the place to buy produce, cards, bric-a-brac and so much more. Why not come along and see for yourself? We shall be there promoting PetStay’s home dog boarding service and if you’re in the area, please come and say hello. We love exchanging doggie tales!
To find out more or to arrange a visit to one of our carers in the Devon area, please get in touch using the details below.
Tel: 01392 984684
Mobile: 07719 953967
New Customer Enquiry
PetStay will only use the information you give us for the purpose of responding to your enquiry, which we aim to do by email or phone as quickly as is possible.
New Carer Enquiry
PetStay will only use the information you give us for the purpose of responding to your enquiry, which we aim to do by email or phone as quickly as is possible.
Privacy and Cookies
At PetStay, we take your privacy seriously and this privacy statement explains what personal data or information we collect from you and from people who visit our website and how we use it.
Who are we?
PetStay Devon office address is 5 Churchill Gardens, Zeal Monachorum, Crediton, Devon, EX176EG. For the purposes of data protection PetStay is a data controller (ZA237911).
What personal date or information do we collect?
The personal information we collect may include your name, address, email address, IP address and information regarding what pages you access on this website and when.
How do we collect data or information from you?
We collect data or information about you when you use our website, or when you make an enquiry about home dog boarding, enquire about a job opportunity, or if you have registered to be sent an email news update.
How is your information used?
We collect your personal data or information to operate our business effectively and provide you with the best home boarding services that PetStay can offer.
We may use your information:
- To answer enquiries that you make prior to boarding a dog with one of our carers
- To keep you informed about our services if you have opted-in to receive these communications.
- To process a job application
- To maintain security of our office and IT infrastructure
We believe that all these purposes are justified on the basis of our legitimate interests in running and promoting the business, our contractual requirements to deliver the agreed dog boarding services to you, and our legal obligations, both as a business and responsible employer. If you would like to know more, please read below:
- Customers / Prospective Customers
- Pet Carers
- Job Applicants
|Type of Data Held||Length of Time Held||How Data Held|
|Customers / Prospective Customers||· Name, address and contact information (telephone, mobile).
· Email address
· Holiday dates
· Emergency contact details
· Pets details (name, breed and age and vet details)
· Demographic information such as postcode
· Billing and payment information.
|We will retain information about you for the duration of our relationship with you, then 3 years.
Prospective customer data is retained for no more than 3 years.
We will retain financial records for 6 years, following the end of the current financial year.
|Data is stored in the PetStay Booking system which is hosted on secure servers in the EEA.
|· Name, address and contact information (i.e. email, telephone, mobile).
· Application form
· Demographic information such as postcode
· Home Dog Boarding Licence
|We will retain information about you for the duration of our relationship with you, then 12-months.
|Data is stored on secure EEA-based servers and stored in manual records in locked filing cabinets.
|Job Applicants||· Name and contact information
· CV and application form.
· Interview notes (for those short-listed)
|We will retain information about you for the duration of the recruitment campaign, then one year.||Data is stored on secure UK-based servers and stored in manual records in locked filing cabinets.
|Suppliers||· Contact details
· Bank details
· Tax details
|We retain financial records for 6 years, following the end of the current financial year.
|Data is stored on secure EEA-based servers.
Who has access to your information?
We do not sell or rent your personal data or information to any third party or share your information with third parties for their marketing purposes.
We will disclose your data or information if required by law, for example by a court order or for the prevention of fraud or other crime.
We may pass your information on to our third-party service providers, agents or subcontractors for the purposes of completing a task or providing services to you on our behalf (for example commercial accountants who manage our accounts). However, we disclose only the personal information necessary to deliver that service and have a contract in place that requires them to keep your information secure and not to use it for their own marketing purposes.
Transfers outside of the European Economic Area
Personal information in the European Union is protected by data protection laws but other countries do not necessarily protect your personal information in the same way. The European Economic Area (EEA) covers all countries in the EU plus, Norway, Liechtenstein and Iceland. Some of the third-party providers we use to help us manage our business and services may involve data transferring to the United States or other countries outside of the EEA.
Your Choices and Rights
We understand that you trust us with your personal information and we are committed to ensuring you can manage the privacy and security of your personal information yourself.
With respect to the information relating to you that ends up in our possession, and recognising that it is your choice to provide us with your personally identifiable information, we commit to giving you the ability to do all of the following:
You can verify the details you have submitted to PetStay by contacting us by email firstname.lastname@example.org or by post at PetStay, 5 Churchill Gardens, Zeal Monachorum, Crediton, Devon, EX176EG. Alternatively, you can telephone us on 07739 042249.
- You can also contact us by the same method to change, correct, or delete your personal information controlled by PetStay at any time.
- You can always feel free to update us on your details at any point by sending an email to email@example.com.
- You can unsubscribe from receiving marketing emails from us by clicking the “unsubscribe” link at the bottom of any email. Once you do this, you will no longer receive any direct marketing emails from us.
- You can request a readable copy of the personal data we hold on you at any time. To do this, please contact us via email firstname.lastname@example.org.
You also have the right to lodge a complaint about our processing with the UK’s Information Commissioner’s Office (hyperlink https://ico.org.uk/).
Keeping your data secure
When you give us personal information we take steps to ensure that it’s treated securely and strive to protect it on our internal systems. We ensure that:
- Up to date antivirus and antimalware is installed on all endpoints across the PetStay franchise and franchisee network.
- Security updates and patches are regularly applied to all components of the PetStay system.
- Access to physical and digital systems within PetStay are restricted to only personal who explicitly need these rights to do their job.
We use Transport Layer Security (TLS) to encrypt and protect email traffic in line with government standards. If your email service does not support TLS, you should be aware that any emails we send or receive may not be protected in transit.
We will also monitor any emails sent to us, including file attachments, for viruses or malicious software. Please be aware that you have a responsibility to ensure that any email you send is within the bounds of the law.
Visitors to our Website
When you visit our website we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to various parts of the website. The information is only processed in a way which does not identify anyone.
To opt-out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. Unless you have set your browser to block cookies, this site will place the following cookies on your computer.
|Google Analytics gathers information allowing us to understand interactions with our websites and ultimately refine that experience to better serve you.|
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.
Our website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help us analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for our website operators and providing other services relating to website activity and internet usage.
To opt-out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout
Changes to this privacy notice: We keep our privacy notice under regular review. This privacy notice was last updated on 22/05/2018.