Tel: 01352 382012
PetStay North Wales
☎ – 07539 231 008
E – liddy@petstay.net
Hi, I’m Linda, I am very proud and excited to welcome you to PetStay North Wales.
Having grown up on a farm and had dogs all my life I was thrilled when I saw this amazing opportunity that would allow me to own my own business working with the thing I love most… Dogs! I knew it was an opportunity I could not miss. This little beauty in the picture with me is Tilly our much loved Labrador who is very excited to be the PetStay North Wales mascot!
After running a local dog training club I frequently get asked to recommend a trusted home-boarder in the area. Knowing how precious their dogs are to them, this can sometimes be very difficult as each dog has different needs and requirements.
Here at PetStay North Wales, we have a fantastic team of licensed and insured carers across North Wales. A great amount of time and effort is taken to match each dog with the perfect carer for their holiday. We insist on a ‘meet and greet’ allowing you and your dog to meet the carer before the holiday. You can relax and enjoy your time away knowing that your dog will be enjoying their own holiday with PetStay!
So if you are looking for a holiday home for your furry friend, staying in a home environment with people that adore dogs and who will give them all their home comforts whilst you are away, or if would enjoy having dog guests in your home whilst their owners are away and would like to become a PetStay carer then please get in touch.
Linda Griffiths – PetStay North Wales.
Contact Details
To find out more or to arrange a visit to one of our carers in the North Wales area, please get in touch using the details below.
Tel: 01352 382012
Mobile: 07539 231 008
Email: liddy@petstay.net
We are your local branch covering all of North Wales including all the LL & CH5 to CH8 postcodes.
Postcodes:
LL11 to LL78
CH5 to CH8
Including: Holywell, Mold, Buckley, Flint, Bagillt, Queensferry, Wrexham, Ruthin, Denbigh, Conwy, St Asaph, Rhyl, Prestatyn, Llangollen, Corwen, Abergele, Bala, Betws-t-coed, Dolwyddwlan, Llanrwst, Trefriw, Colwyn Bay, Llandudno, Llanfairfechan, Penmaenmawr, Aberdovey, Towyn, Llwyngwril, Fairbourne, Arthog, Dolgellau, Blaenau ffestiniog, Barmouth, Talybont, Dyffyn Ardudwy, Llanbedr, Harlech, Talsarnau, Penrhyndeudraeth, Porthmadog, Garndolbenmaen, Criccieth, Pwllheli, Caernarfon, Y Felinheli, Bangor, Beaumaris, Menai Bridge, Gaerwen, Llanfairpwllgwyngyll, Bodorgan ,Ty croes, Rhosneigr, Holyhead, Rhosgoch, Cemaes Bay, Amlwch, Penysarn, Dulas, Llanerchymedd, Moelfre, Marianglas, Tyn-y-gongl, Penraeth, Llanbedrgoch, Llangefni, Brynteg.
Have you ever wished there was a more home from home alternative to leaving your dog in kennels? We have the perfect solution, a dog home boarding service throughout North Wales
At PetStay, we’ve carefully selected safe, loving companions who will care for your dog whilst you are away on holiday. Our dog home boarders within the North Wales area are all fully vetted and insured. We carefully match your dog with the right carer to ensure that they have the best possible experience. They won’t miss out on any of their home comforts and routines because our carers follow your routines and requirements. Research has proven that this results in a much happier, less stressful alternative to kennels.
Here at PetStay North Wales the dog home boarding service is outstanding. It offers you the peace of mind of knowing that your dogs are happy and settled whilst you are away. Some of the areas we cover are Mold, Wrexham, Rhyl, Llandudno, Anglesey, Caernarfon, Bangor, Dolgellau, Holyhead, Denbigh, Corwen and Bala.
Since 2005 PetStay have gained an excellent reputation for providing dog home boarding services second to none. We ensure that your dog is left in the most trusted, loving hands possible and we are rapidly becoming the most recommended alternative to kennels in the region.
Home Boarding for Dogs
- Exclusive service for your dog/s, we do not mix different dogs together
- Your dog/s stay in one of our loving carers’ homes
- Meet your carer before you book
- Kinder and less stressful for your dog
- All routines kept
- We don’t walk your dog/s off the lead
- Carers are fully insured and vetted
- We are recommended by vets and our many, many customers
Our Prices* (Please see below)
1 Dog £23 a day
2 Dogs £33.00 a day
3 Dogs £40.00 a day
Prices above are per day, or part thereof, except Bank Holidays. For more information regarding those rates, please contact us.
Here are the few simple stages of booking with PetStay.
1st: Ring or email your local branch to discuss your dogs requirements and dates.
2nd: We will explain all about PetStay and what your next steps would be.
3rd: We then take all details about your dog and then match them to the most suitable carer.
4th: A meeting will be organised for you and your dog to meet the carer.
5th: If you are 100% happy with your carer you would then be ready to book with PetStay.
6th: No later than 5 days after your initial meeting, complete our on-line booking form and pay the arrangement fee.
7th: An email confirmation will be sent to you.
8th: You’re all booked in and don’t have to worry about anything.
9th: Drop your dog off at the carer’s home with food, a bed, toys, and anything else you think they might need.
10th: Go away with complete peace of mind and have a wonderful holiday.
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*PetStay Arrangement Fee
Our daily rate is made up of the Arrangement Fee and the Carer’s Allowance. These are 2 separate payments. The Arrangement Fee is a payment to arrange and confirm the booking of your dog’s stay, and is due for payment within 5 days of meeting your dog carer. For a repeat booking the Arrangement Fee is payable within 5 days of your requested dates being confirmed by PetStay.
The Arrangement Fee is non-refundable or non- transferable
The Arrangement Fee is for the service provided by your local PetStay branch in selecting a suitably matched dog carer for you and your dog. The Arrangement Fee also represents a proportion of all the administration and ongoing business costs, including but not limited to, Public Liability and Employer Liability insurance, licensing, recruitment of carers, advertising, 24/7 support to carers, and business documentation giving you peace of mind and your dog a quality home dog boarding experience with PetStay.
The Dog Carer’s Allowance
The Carer’s Allowance is paid direct to the dog carer when you drop your dog off
Dog Caring With PetStay
So you want to work with dogs and be home based?
Have you ever thought how wonderful it would be to work from home and be able to work with animals? If you’re a dog lover and want to have a flexible, home based hobby that lets you meet a variety of dogs, then maybe you will love being one of our carers looking after dogs in your own home. You can enjoy your daily dose of dog walking!
Please call Linda for more information and an informal chat
Frequently Asked Questions about becoming a PetStay Carer
What are the requirements of becoming a carer?
You must be a genuine dog lover, have experience of looking after dogs and you need to be home during the day so you have plenty of time to give to the dogs you are caring for. You must have a secure garden and agree to abide by PetStay guidelines. You are allowed to have a dog of your own as long as your dog gets on with other dogs.
How are your carers vetted?
If you meet all the requirements listed above, we will come and visit you at your home. We will check the security of the garden, explain PetStay procedures and show you the guidelines each carer needs to follow. If you are happy with everything and we feel you would make a suitable PetStay carer, we would follow up a reference and arrange public liability insurance for you.
How many dogs can I look after?
Our service is on a one-to-one basis, so only dogs from the same household will stay with you. You are allowed to take up to three dogs from the same household, BUT you choose what you are happy with. We will ask you how many dogs you would like to look after and what sized dog/s you would be happy to care for.
Do I have to provide the food?
No, the owner will bring any food or treats for the duration of the stay. Any toys, bedding, medication and leads will also be brought.
Does the dog/s have to be vaccinated?
Yes each dog MUST have up to date vaccinations, have been wormed and treated for fleas. Proof of the vaccinations will be brought to the meeting and shown to you.
What about walking the dogs?
All dogs should be taken out each day for walks. When you have your meeting with the owners all routines, including the number and length of walks, will be discussed. The dog is only ever walked on a lead.
What if the dog becomes ill?
We/you would endeavour to contact the owner or the emergency contact. The owner or the emergency contact would be liable for any expenses incurred in taking the dog to the vet.
Will I be paid?
You will receive a daily allowance starting from £13.00 per day.
What happens next?
If you are interested in becoming a carer, please ring us for an informal chat and ask any questions or email us with your details and we will come back to you. You can also use the contact form on the ‘contact us’ tab. If we feel you are suitable we would then arrange to visit you at home.
Apply to be a carer
Please fill in the details below, and we’ll get back to you as soon as possible.
Loggerheads Dog Show
PetStay North Wales Branch is very excited to be attending the Loggerheads dog show on Sunday 18th September. 10am -1pm, why not pop along to find out more about becoming one of our amazing carers, or just a chat about the benefits of using PetStay as an alternative to Kennels for your dog.
Our Reviews
We left Gulyas (our wirehaired vizsla) with Anita for 5 days, we went for a meet and greet day prior to his stay, we ended up staying an hour for them to get to know each other. Anita phoned and sent messages a couple of times a day to let us know how they were getting on. Gulyas is a big softy and ended up sleeping in the bedroom and on the sofa, he enjoyed very long walks and was very relaxed when we picked him up. We have booked him in with Anita again next month, it’s so reassuring to know we can go away and Gulyas will be well looked after, Anita is obviously an experienced dog sitter.
Helen
Llys Dulas
August 2019
Willow
Hi Linda, Just wanted to drop you a note to say thank you for arranging a stay for Willow at such short notice. A you could probably tell ,I was quite anxious at leaving her with strangers after my booking with Kennels fell though but I’m so glad I did. Willow was so happy and had obviously had a great time- Trudy and Charlie are such lovely people who, you can tell, love animals. Willow is quite a nervous pup who stresses quite easily. When we collected her, she was bounding round like she owned the place. Thanks again, I’ll definitely be using your service again and would happily recommend x
Jo
Flintshire
May 2019
Contact Details
To find out more or to arrange a visit to one of our carers in the North Wales area, please get in touch using the details below.
Tel: 01352 382012
Mobile: 07539 231 008
Email: liddy@petstay.net
New Customer Enquiry
PetStay will only use the information you give us for the purpose of responding to your enquiry, which we aim to do by email or phone as quickly as is possible.
New Carer Enquiry
PetStay will only use the information you give us for the purpose of responding to your enquiry, which we aim to do by email or phone as quickly as is possible.
Privacy and Cookies
At PetStay, we take your privacy seriously and this privacy statement explains what personal data or information we collect from you and from people who visit our website and how we use it.
Who are we?
PetStay North Wales office address is 29 Ffordd Las, Sychdyn, Mold, CH7 6DU. For the purposes of data protection PetStay is a data controller (ZA219618).
What personal date or information do we collect?
The personal information we collect may include your name, address, email address, IP address and information regarding what pages you access on this website and when.
How do we collect data or information from you?
We collect data or information about you when you use our website, or when you make an enquiry about home dog boarding, enquire about a job opportunity, or if you have registered to be sent an email news update.
How is your information used?
We collect your personal data or information to operate our business effectively and provide you with the best home boarding services that PetStay can offer.
We may use your information:
- To answer enquiries that you make prior to boarding a dog with one of our carers
- To keep you informed about our services if you have opted-in to receive these communications.
- To process a job application
- To maintain security of our office and IT infrastructure
We believe that all these purposes are justified on the basis of our legitimate interests in running and promoting the business, our contractual requirements to deliver the agreed dog boarding services to you, and our legal obligations, both as a business and responsible employer. If you would like to know more, please read below:
- Customers / Prospective Customers
- Pet Carers
- Job Applicants
- Suppliers
| Type of Data Held | Length of Time Held | How Data Held | |
| Customers / Prospective Customers | · Name, address and contact information (telephone, mobile).
· Email address · Holiday dates · Emergency contact details · Pets details (name, breed and age and vet details) · Demographic information such as postcode · Billing and payment information.
|
We will retain information about you for the duration of our relationship with you, then 3 years.
Prospective customer data is retained for no more than 3 years.
We will retain financial records for 6 years, following the end of the current financial year.
|
Data is stored in the PetStay Booking system which is hosted on secure servers in the EEA.
Payment details are stored in PayPal, that uses servers that are hosted outside of the EEA. You can view their privacy policy here. |
| Pet Carer
|
· Name, address and contact information (i.e. email, telephone, mobile).
· Application form · References · Demographic information such as postcode · Home Dog Boarding Licence
|
We will retain information about you for the duration of our relationship with you, then 12-months.
|
Data is stored on secure EEA-based servers and stored in manual records in locked filing cabinets.
|
| Job Applicants | · Name and contact information
· CV and application form. · Interview notes (for those short-listed)
|
We will retain information about you for the duration of the recruitment campaign, then one year. | Data is stored on secure UK-based servers and stored in manual records in locked filing cabinets.
|
| Suppliers | · Contact details
· Bank details · Tax details |
We retain financial records for 6 years, following the end of the current financial year.
|
Data is stored on secure EEA-based servers.
|
Who has access to your information?
We do not sell or rent your personal data or information to any third party or share your information with third parties for their marketing purposes.
We will disclose your data or information if required by law, for example by a court order or for the prevention of fraud or other crime.
We may pass your information on to our third-party service providers, agents or subcontractors for the purposes of completing a task or providing services to you on our behalf (for example commercial accountants who manage our accounts). However, we disclose only the personal information necessary to deliver that service and have a contract in place that requires them to keep your information secure and not to use it for their own marketing purposes.
Transfers outside of the European Economic Area
Personal information in the European Union is protected by data protection laws but other countries do not necessarily protect your personal information in the same way. The European Economic Area (EEA) covers all countries in the EU plus, Norway, Liechtenstein and Iceland. Some of the third-party providers we use to help us manage our business and services may involve data transferring to the United States or other countries outside of the EEA.
Your Choices and Rights
We understand that you trust us with your personal information and we are committed to ensuring you can manage the privacy and security of your personal information yourself.
With respect to the information relating to you that ends up in our possession, and recognising that it is your choice to provide us with your personally identifiable information, we commit to giving you the ability to do all of the following:
- You can verify the details you have submitted to PetStay by contacting us by email liddy@petstay.net or by post at PetStay, 29 Ffordd Las, Sychdyn, Mold, CH7 6DU. Alternatively, you can telephone us on 01352 382012.
- You can also contact us by the same method to change, correct, or delete your personal information controlled by PetStay at any time.
- You can always feel free to update us on your details at any point by sending an email to liddy@petstay.net.
- You can unsubscribe from receiving marketing emails from us by clicking the “unsubscribe” link at the bottom of any email. Once you do this, you will no longer receive any direct marketing emails from us.
- You can request a readable copy of the personal data we hold on you at any time. To do this, please contact us via email liddy@petstay.net.
You also have the right to lodge a complaint about our processing with the UK’s Information Commissioner’s Office (hyperlink https://ico.org.uk/).
Keeping your data secure
When you give us personal information we take steps to ensure that it’s treated securely and strive to protect it on our internal systems. We ensure that:
- Up to date antivirus and antimalware is installed on all endpoints across the PetStay franchise and franchisee network.
- Security updates and patches are regularly applied to all components of the PetStay system.
- Access to physical and digital systems within PetStay are restricted to only personal who explicitly need these rights to do their job.
Emailing us
We use Transport Layer Security (TLS) to encrypt and protect email traffic in line with government standards. If your email service does not support TLS, you should be aware that any emails we send or receive may not be protected in transit.
We will also monitor any emails sent to us, including file attachments, for viruses or malicious software. Please be aware that you have a responsibility to ensure that any email you send is within the bounds of the law.
Visitors to our Website
When you visit our website we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to various parts of the website. The information is only processed in a way which does not identify anyone.
To opt-out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.
Use of Cookies by this website
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. Unless you have set your browser to block cookies, this site will place the following cookies on your computer.
| Cookie | Name | Purpose |
| Google Analytics | _ga _gid _gat |
Google Analytics gathers information allowing us to understand interactions with our websites and ultimately refine that experience to better serve you. |
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.
Google Analytics
Our website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help us analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for our website operators and providing other services relating to website activity and internet usage.
Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this you may not be able to use the full functionality of this website.
To opt-out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout
Changes to this privacy notice: We keep our privacy notice under regular review. This privacy notice was last updated on 22/05/2018.