PetStay Sheffield Branch
Welcome to PetStay Sheffield, my name is Lauren and I’m here to help local dog owners find a loving and caring alternative to kennels, whilst they enjoy their much-deserved holidays. Our carers will provide that home from home for your beloved friend and treat your dog like their own.
Having been a carer for many years prior to running my own team at PetStay, I understand the importance of finding the perfect holiday home for your beloved pets and that you need peace of mind that they are in the safest of hands
We are licensed and insured to take care of your dog while you are away. Our experienced carers are very carefully selected, meeting the strict criteria set out by Defra and the local authority, and only the most suitable people will be approved to become PetStay carers.
At PetStay we know from experience that your dog will be happier and more settled in their own daily routine, it is my job to find the carer that will be able to most suit your dog’s needs. Any stay will be exclusive to your dog, we never mix dogs from different households and our guest dogs are always walked on the lead.
I will arrange a no obligation meeting for you and your dog to visit your potential carer, so you will see the home and garden your dog will holiday in and you can discuss all elements of the stay.
We will provide a “holiday list” of essentials to be packed to make your dog’s holiday the most comfortable and stress-free as possible, such as toys, food, bedding and not forgetting their favourite treats. Our carers will provide the love, the hugs and cuddles.
Please contact me, if you would like to find the perfect holiday home for your precious pet or if you have any questions regarding our service.
I’d also love to hear from you if you would be interested in joining our team of lovely carers.
How it works
We allow our carers to look after up to three dogs from the same household. If you’re new to PetStay we’ll want to find out as much as we can about your dog – its character and personality, daily routines, eating, sleeping and exercise arrangements, likes, dislikes and any special quirks or requirements.
This helps us find the perfect match from among our carers, and when we’ve done that we’ll arrange for you and your dog to meet the carer in their own home. If all goes well you’re ready to make your first booking. We’ll guide you through the booking process and provide you with a holiday list of essential items you’ll need to pack for your dog’s stay.
Lauren Slack – PetStay Sheffield
To find out more or to arrange a visit to one of our carers in the Sheffield area, please get in touch using the details below
Tel: 0114 4372604
Licence Number: Calderdale HBO 0045 Kirklees ABE/133201903417 Wakefield LN/000000975 Bradford 469484/259473
We cover Sheffield and surrounding areas, Dronfield, Hope Valley, Penistone including postcodes:
S1, S2, S3, S4, S5, S6, S7, S8, S9, S10, S11, S12, S13, S14, S17, S18, S20, S21, S25, S26, S32, S33, S35, S36
Are you worried about leaving your dog in kennels? Have you ever considered a dog sitting service in Sheffield?
If you are worried about leaving your dog in kennels and would prefer a more personal touch, then why not consider a dog sitting service in Sheffield, Dronfield, Hope Valley, Penistone and the surrounding areas.
At PetStay Sheffield we have many caring and affectionate pet sitters that are fully licensed, insured and have been carefully chosen to provide a better experience than dog kennels for dogs whilst their owners are away on holiday.
The carer will ensure that your dog is treated as part of the family and will be given the same routine that they would obtain at home, making our home dog boarding service in the Sheffield area a far less stressful experience for your dog than kennels.
PetStay have gained an outstanding reputation over many years for providing an excellent dog sitting service and now PetStay Sheffield are becoming well known as your local dog sitters in the Sheffield area.
Home Boarding for Dogs
- Your dog/s stay in one of our loving carers’ homes
- Meet your carer before you book
- Kinder and less stressful for your dog
- All routines kept
- We don’t mix different dogs together
- We don’t walk your dog/s off the lead
- Carers are fully insured and vetted
- We are recommended by vets and our many, many customers
Our Prices * (Please see below)
Prices above are per day, or part thereof, except Bank Holidays. For more information regarding those rates, please contact us.
Here are the few simple stages of booking with PetStay.
1st: Ring or email your local branch to discuss your dogs requirements and dates.
2nd: We will explain all about PetStay and what your next steps would be.
3rd: We then take all details about your dog and then match them to the most suitable carer.
4th: A meeting will be organised for you and your dog to meet the carer.
5th: If you are 100% happy with your carer you would then be ready to book with PetStay.
6th: No later than 5 days after your initial meeting, complete our on-line booking form and pay the arrangement fee.
7th: An email confirmation will be sent to you.
8th: You’re all booked in and don’t have to worry about anything.
9th: Drop your dog off at the carer’s house with food, a bed. toys and anything else you think they might need.
10th: Go away with complete peace of mind and have a wonderful holiday.
*PetStay Arrangement Fee
Our daily rate is made up of the Arrangement Fee and the Carer’s Allowance. These are 2 separate payments. The Arrangement Fee is a payment to arrange and confirm the booking of your dog’s stay, and is due for payment within 5 days of meeting your dog carer. For a repeat booking the Arrangement Fee is payable within 5 days of your requested dates being confirmed by PetStay.
The Arrangement Fee is non-refundable or non- transferable
The Arrangement Fee is for the service provided by your local PetStay branch in selecting a suitably matched dog carer for you and your dog. The Arrangement Fee also represents a proportion of all the administration and ongoing business costs, including but not limited to, Public Liability and Employer Liability insurance, licensing, recruitment of carers, advertising, 24/7 support to carers, and business documentation giving you peace of mind and your dog a quality home dog boarding experience with PetStay.
The Dog Carer’s Allowance
The Carer’s Allowance is paid direct to the dog carer when you drop your dog off
Do You Want to Work With Dogs?
If you’re a dog lover and would like to start a new hobby caring for dogs in your own home, we could have the opportunity for you!
Our home boarding dog carers are dedicated dog lovers who have the time to spend with our fantastic guest dogs, but may not be able to take on the full-time responsibility of a dog. Whether you’re unable to take on the full-time commitment of a pet or you’d like to have a friend for your own dog, PetStay can match you with the perfect guest dog to suit your lifestyle!
We do all the hard work! Don’t worry about bookings as we will take care of them. We think it’s important for you to concentrate on all the fun of caring for a guest dog. You can enjoy your daily dose of dog walking! As a PetStay dog carer, you will be covered by our licence and insurance meaning you can enjoy all the benefits of dog sitting our wonderful guest dogs without the headache of running a business!
Please call Lauren for more information and an informal chat
Frequently Asked Questions about becoming a PetStay Carer
What are the requirements of becoming a carer?
You must be a genuine dog lover, have experience of looking after dogs and you need to be home during the day so you have plenty of time to give to the dogs you are caring for. You must have a secure garden and agree to abide by PetStay guidelines. You are allowed to have a dog of your own as long as your dog gets on with other dogs.
How are your carers vetted?
If you meet all the requirements listed above, we will come and visit you at your home. We will check the security of the garden, explain PetStay procedures and show you the guidelines each carer needs to follow. If you are happy with everything and we feel you would make a suitable PetStay carer, we would follow up a reference and arrange public liability insurance for you.
How many dogs can I look after?
Our service is on a one-to-one basis, so only dogs from the same household will stay with you. You are allowed to take up to three dogs from the same household, BUT you choose what you are happy with. We will ask you how many dogs you would like to look after and what sized dog/s you would be happy to care for.
Do I have to provide the food?
No, the owner will bring any food or treats for the duration of the stay. Any toys, bedding, medication and leads will also be brought.
Does the dog/s have to be vaccinated?
Yes each dog MUST have up to date vaccinations, have been wormed and treated for fleas. Proof of the vaccinations will be brought to the meeting and shown to you.
What about walking the dogs?
All dogs should be taken out each day for walks. When you have your meeting with the owners all routines, including the number and length of walks, will be discussed. The dog is only ever walked on a lead.
What if the dog becomes ill?
We/you would endeavour to contact the owner or the emergency contact. The owner or the emergency contact would be liable for any expenses incurred in taking the dog to the vet.
Will I be paid?
You will receive a daily allowance starting from £12 per day.
What happens next?
If you are interested in becoming a carer, please ring us for an informal chat and ask any questions or email us with your details and we will come back to you. You can also use the contact form on the ‘contact us’ tab. If we feel you are suitable we would then arrange to visit you at home.
Apply to be a carer
Please fill in the details below, and we’ll get back to you as soon as possible.
Fabulous! As always! Aster was well cared for. Last minute booking but so accommodating. Always professional. Very well organised. Great communication. Would def recommend x
Just wanted to say a special thank you to you, Trish and John for Jack’s PetStay.
He definitely was looked after brilliantly by Trish and John. It is obvious they have so much experience and love of dogs I cannot praise them enough and also that they put us at ease when leaving Jack for the first time ever with anyone else. So pleased also that a stay could be arranged over the New Year bank holiday.
Would not hesitate to recommend and definitely a very superior and kinder alternative to boarding kennels.
Special thanks again to Trish and John
Molly & Charlie
John and Michelle were great. Molly and Charlie were tired out when I picked them up from all their walks and had clearly had a great time. Molly even came back a prettier dog as John had taken the time to groom her – they were obviously pampered during their stay. I was worried about leaving them with new carers as they can be challenging but Michelle’s updates put me at ease. Apparently the next door neighbour fell in love with Charlie too and they all went for walks together.
I highly recommend PetStay. Our dog is so excited to go and get spoilt with lots of care and attention. What I love about PetStay is that they go to someone’s home and the carers only have your dog. No one else’s. so if you have a nervous or slightly reactive dog this set up is perfect.
We’ve never left our dog with anyone other than family members before when we’ve been away. But this time, our normal go to dog sitter relative couldn’t do it , which led us to discover PetStay. From my first communication with Lauren at PetStay, I found everything to be friendly, professional and efficient. Lauren listened to all our needs, and went into fine detail to ensure our dog Remi was matched up with a suitable carer. It’s great that you can meet up with the prospective carers to reassure all parties that all get on before the actual stay. Our dog sitter Sarah was fantastic, we couldn’t have wished for a better match. Remi had a lovely time and was looked after so well. It really did feel like we were leaving our dog with family. We had updates from Sarah reassuring us that all was well, complete with pictures showing Remi having a great time. Next time we go away, we won’t hesitate to use PetStay. And hopefully Sarah will be available to take Remi into her home again.
Carrie was very well cared for by John & Michelle & they said they had enjoyed having her. She was happy to see me, but after saying hello she went back into their garden. She looked so well, they managed her chronic eye condition perfectly 😊 She is staying with them again on 2 occasions in October. I’m sure she’ll be happy to see them 😊
Peaches had a great time recently at Betty & Vince’s. They are a lovely couple, who understood completely Peaches needs and my anxiety at leaving her. She loved exploring the nearby park & the freedom to roam freely in their back garden. She didn’t miss me at all. I would highly recommend Betty & Vince as carers and also Lauren for finding me such a perfect match.
I was very happy with Joanna and her family. They understood exactly Lola’s loveable staffy nature and her need for cuddles. They sent lots of pictures of her enjoying her holiday and chilling out, which made me very reasssured that she was being loved and well cared for.
News (coming soon)
New Customer Enquiry
PetStay will only use the information you give us for the purpose of responding to your enquiry, which we aim to do by email or phone as quickly as is possible.
New Carer Enquiry
PetStay will only use the information you give us for the purpose of responding to your enquiry, which we aim to do by email or phone as quickly as is possible.
Privacy and Cookies
At PetStay, we take your privacy seriously and this privacy statement explains what personal data or information we collect from you and from people who visit our website and how we use it.
Who are we?
PetStay Sheffield office address is Chestnut Cottage, 58 The Knowle, Shepley, Huddersfield, HD8 8EA. For the purposes of data protection PetStay is a data controller (ZAxxxxxxx).
What personal date or information do we collect?
The personal information we collect may include your name, address, email address, IP address and information regarding what pages you access on this website and when.
How do we collect data or information from you?
We collect data or information about you when you use our website, or when you make an enquiry about home dog boarding, enquire about a job opportunity, or if you have registered to be sent an email news update.
How is your information used?
We collect your personal data or information to operate our business effectively and provide you with the best home boarding services that PetStay can offer.
We may use your information:
- To answer enquiries that you make prior to boarding a dog with one of our carers
- To keep you informed about our services if you have opted-in to receive these communications.
- To process a job application
- To maintain security of our office and IT infrastructure
We believe that all these purposes are justified on the basis of our legitimate interests in running and promoting the business, our contractual requirements to deliver the agreed dog boarding services to you, and our legal obligations, both as a business and responsible employer. If you would like to know more, please read below:
- Customers / Prospective Customers
- Pet Carers
- Job Applicants
|Type of Data Held||Length of Time Held||How Data Held|
|Customers / Prospective Customers||· Name, address and contact information (telephone, mobile).
· Email address
· Holiday dates
· Emergency contact details
· Pets details (name, breed and age and vet details)
· Demographic information such as postcode
· Billing and payment information.
|We will retain information about you for the duration of our relationship with you, then 3 years.
Prospective customer data is retained for no more than 3 years.
We will retain financial records for 6 years, following the end of the current financial year.
|Data is stored in the PetStay Booking system which is hosted on secure servers in the EEA.
|· Name, address and contact information (i.e. email, telephone, mobile).
· Application form
· Demographic information such as postcode
· Home Dog Boarding Licence
|We will retain information about you for the duration of our relationship with you, then 12-months.
|Data is stored on secure EEA-based servers and stored in manual records in locked filing cabinets.
|Job Applicants||· Name and contact information
· CV and application form.
· Interview notes (for those short-listed)
|We will retain information about you for the duration of the recruitment campaign, then one year.||Data is stored on secure UK-based servers and stored in manual records in locked filing cabinets.
|Suppliers||· Contact details
· Bank details
· Tax details
|We retain financial records for 6 years, following the end of the current financial year.
|Data is stored on secure EEA-based servers.
Who has access to your information?
We do not sell or rent your personal data or information to any third party or share your information with third parties for their marketing purposes.
We will disclose your data or information if required by law, for example by a court order or for the prevention of fraud or other crime.
We may pass your information on to our third-party service providers, agents or subcontractors for the purposes of completing a task or providing services to you on our behalf (for example commercial accountants who manage our accounts). However, we disclose only the personal information necessary to deliver that service and have a contract in place that requires them to keep your information secure and not to use it for their own marketing purposes.
Transfers outside of the European Economic Area
Personal information in the European Union is protected by data protection laws but other countries do not necessarily protect your personal information in the same way. The European Economic Area (EEA) covers all countries in the EU plus, Norway, Liechtenstein and Iceland. Some of the third-party providers we use to help us manage our business and services may involve data transferring to the United States or other countries outside of the EEA.
Your Choices and Rights
We understand that you trust us with your personal information and we are committed to ensuring you can manage the privacy and security of your personal information yourself.
With respect to the information relating to you that ends up in our possession, and recognising that it is your choice to provide us with your personally identifiable information, we commit to giving you the ability to do all of the following:
- You can verify the details you have submitted to PetStay by contacting us by email email@example.com or by post at PetStay, Chestnut Cottage, 58 The Knowle, Shepley, Huddersfield, HD8 8EA. Alternatively, you can telephone us on 0114 4372604.
- You can also contact us by the same method to change, correct, or delete your personal information controlled by PetStay at any time.
- You can always feel free to update us on your details at any point by sending an email to firstname.lastname@example.org.
- You can unsubscribe from receiving marketing emails from us by clicking the “unsubscribe” link at the bottom of any email. Once you do this, you will no longer receive any direct marketing emails from us.
- You can request a readable copy of the personal data we hold on you at any time. To do this, please contact us via email email@example.com.
You also have the right to lodge a complaint about our processing with the UK’s Information Commissioner’s Office (hyperlink https://ico.org.uk/).
Keeping your data secure
When you give us personal information we take steps to ensure that it’s treated securely and strive to protect it on our internal systems. We ensure that:
- Up to date antivirus and antimalware is installed on all endpoints across the PetStay franchise and franchisee network.
- Security updates and patches are regularly applied to all components of the PetStay system.
- Access to physical and digital systems within PetStay are restricted to only personal who explicitly need these rights to do their job.
We use Transport Layer Security (TLS) to encrypt and protect email traffic in line with government standards. If your email service does not support TLS, you should be aware that any emails we send or receive may not be protected in transit.
We will also monitor any emails sent to us, including file attachments, for viruses or malicious software. Please be aware that you have a responsibility to ensure that any email you send is within the bounds of the law.
Visitors to our Website
When you visit our website we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to various parts of the website. The information is only processed in a way which does not identify anyone.
To opt-out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. Unless you have set your browser to block cookies, this site will place the following cookies on your computer.
|Google Analytics gathers information allowing us to understand interactions with our websites and ultimately refine that experience to better serve you.|
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.
Our website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help us analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for our website operators and providing other services relating to website activity and internet usage.
To opt-out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout
Changes to this privacy notice: We keep our privacy notice under regular review. This privacy notice was last updated on 22/05/2018.