Home Dog Boarding
Home Dog Boarding in West Lothian & Falkirk
We are the alternative to kennels
in the West Lothian and Falkirk areas.
Your local PetStay branch
Home Dog Boarding in Falkirk, West Lothian
We are the alternative to kennels in Falkirk and the surrounding West Lothian areas.

PetStay West Lothian & Falkirk Branch

Hello, I’m Oriana and welcome to PetStay, your local pet sitting service that covers West Lothian, Falkirk, Dunfermline, and surrounding areas.

I’ve been a dog owner for many years and I know how difficult it can be to find the right care for your dog when you go on holiday or even on a shorter trip. At PetStay we offer a professional and reputable home from home dog boarding service.

Our carers are carefully selected, they are fully insured, vetted and licensed by their local council and of course, they love dogs!  We take great care in making sure that your dog is matched to the most suitable carer.  Your selected carer will welcome your dog into their home and treat them as part of the family. We make sure that all daily routines are kept in place during their stay, just as you would want.  We don’t mix dogs from different households and we don’t allow your dog off the lead when out for walks.

How it works

We’ll have a chat with you to find out all about your dog’s daily routines, feeding requirements, likes and dislikes, how much exercise and so on. This helps us find the most suitable carer that matches your dog’s needs.  Once we have selected one of our carers we will arrange for you and your dog to meet the carer in their home.  When you’re ready to confirm your booking, we’ll guide you through the booking process and provide you with a list of essential items that you’ll need to pack.  Once your booking is made, you will have peace of mind that you can go on holiday knowing your four-legged friend will be well looked after and having a great holiday too!

Please have a look around our website for more information about our service, prices, reviews, and news.

Oriana

Become a carer

Our home from home dog boarding service is proving so popular that we are always looking for new carers to join our team. If you love dogs and have experience of owning a dog, have a secure garden and you are at home during the day please get in touch for an informal chat using the contact details below or via the enquiry form.

We look forward to hearing from you.

Oriana – PetStay West Lothian & Falkirk

Contact Details

To find out more or to arrange a visit to one of our carers in the West Lothian and Falkirk area, please get in touch using the details below.

Tel: 07795 179340

The Good Dog GuideFacebook
Email:
oriana@petstay.net

Areas coveredWe cover West Lothian and all of the Falkirk (FK) postcode and surrounding areas.

EH27, EH28 & EH29 & EH30, EH47 to EH49, EH51 to EH55, FK1 to FK21, and the KY12 areas.

Are you worried about leaving your dog in kennels? Have you ever considered a dog sitting service in Falkirk?

If you are worried about leaving your dog in kennels and would prefer a more personal touch, then why not consider a dog sitting service in the West Lothian area.

At PetStay West Lothian & Falkirk we have many caring and affectionate pet sitters that are fully licensed, insured and have been carefully chosen to provide a better experience than dog kennels for dogs whilst their owners are away on holiday.

The carer will ensure that your dog is treated as part of the family and will be given the same routine that they would obtain at home, making our home dog boarding service in the Falkirk area a far less stressful experience for your dog than kennels.

PetStay have gained an outstanding reputation over many years for providing an excellent dog sitting service and now PetStay West Lothian & Falkirk are becoming well known as your local dog sitters in the Falkirk area.

Home Boarding for Dogs

Home Dog Boarding

  • Your dog/s stay in one of our loving carers’ homes
  • Meet your carer before you book
  • Kinder and less stressful for your dog
  • All routines kept
  • We don’t mix different dogs together
  • We don’t walk your dog/s off the lead
  • Carers are fully insured and vetted
  • We are recommended by vets and our many, many customers

Our Prices

1 Dog £21.50 a day
2 Dogs £29.50 a day
3 Dogs £39.00 a day

Prices above are per day, or part thereof, except Bank Holidays. For more information regarding those rates, please contact us.

Here are the few simple stages of booking with PetStay.

1st: Ring or email your local branch to discuss your dogs requirements and dates.
2nd: We will explain all about PetStay and what your next steps would be.
3rd: We then take all details about your dog and then match them to the most suitable carer.
4th: A meeting will be organised for you and your dog to meet the carer.
5th: If you are 100% happy with your carer you would then be ready to book with PetStay.
6th: No later than 5 days after your initial meeting, complete our on-line booking form and pay the booking fee.
7th: An email confirmation will be sent to you.
8th: You’re all booked in and don’t have to worry about anything.
9th: Drop your dog off at the carer’s house with food, a bed. toys and anything else you think they might need.
10th: Go away with complete peace of mind and have a wonderful holiday.

Become a PetStay Carer

So you want to work with dogs and be home based?
Have you ever thought how wonderful it would be to work from home and be able to work with animals? If you’re a dog lover and want to have a flexible, home based hobby that lets you meet a variety of dogs, then maybe you will love being one of our carers looking after dogs in your own home.

Please call Oriana for more information and an informal chat

Carers Walking Dog

Frequently Asked Questions about becoming a PetStay Carer

What are the requirements of becoming a carer?

You must be a genuine dog lover, have experience of looking after dogs and you need to be home during the day so you have plenty of time to give to the dogs you are caring for. You must have a secure garden and agree to abide by PetStay guidelines. You are allowed to have a dog of your own as long as your dog gets on with other dogs.

How are your carers vetted?

If you meet all the requirements listed above, we will come and visit you at your home. We will check the security of the garden, explain PetStay procedures and show you the guidelines each carer needs to follow. If you are happy with everything and we feel you would make a suitable PetStay carer, we would follow up a reference and arrange public liability insurance for you.

How many dogs can I look after?

Our service is on a one-to-one basis, so only dogs from the same household will stay with you. You are allowed to take up to three dogs from the same household, BUT you choose what you are happy with. We will ask you how many dogs you would like to look after and what sized dog/s you would be happy to care for.

Do I have to provide the food?

No, the owner will bring any food or treats for the duration of the stay. Any toys, bedding, medication and leads will also be brought.

Does the dog/s have to be vaccinated?

Yes each dog MUST have up to date vaccinations, have been wormed and treated for fleas. Proof of the vaccinations will be brought to the meeting and shown to you.

What about walking the dogs?

All dogs should be taken out each day for walks. When you have your meeting with the owners all routines, including the number and length of walks, will be discussed. The dog is only ever walked on a lead.

What if the dog becomes ill?

We/you would endeavour to contact the owner or the emergency contact. The owner or the emergency contact would be liable for any expenses incurred in taking the dog to the vet.

Will I be paid?

You will receive a daily allowance, starting from £12.50 per day.

What happens next?

If you are interested in becoming a carer, please ring us for an informal chat and ask any questions or email us with your details and we will come back to you. You can also use the contact form on the ‘contact us’ tab. If we feel you are suitable we would then arrange to visit you at home.

Apply to be a carer

Please fill in the details below, and we’ll get back to you as soon as possible.

Our Reviews


Millie

Just wanted to say how great Millie’s stay with Julie was, she went way above and beyond in her care for Millie. I will definitely book with Julie next time we’re away and
I would not hesitate in recommending Julie as the ideal person to look after anyone’s dog whilst they are away.
Many thanks in recommending Julie to us.

 

Fiona
Falkirk
November 2018


Coco

We recently used PetStay again for our Cockapoo and she spent two days with a lovely lady called Sandra.

Sandra was very special and made me feel at ease straight away. Coco had a great time and we would definitely book Sandra again

 

Lorna
Livingston
October 2018


Kelly

Our Puppy, Kelly (8mths) stayed with Andrew for 14 nights. We were really nervous about leaving her so long but after our initial meeting with Andrew our minds were put at ease. Andrew took us for a walk with his dog Patch and they got on like a house on fire! The communication on the run up to Kelly’s holiday was superb, Oriana was there to answer all questions we needed and Andrew was always at the end of the phone. During our holiday Andrew provided us with updates which was great! Upon returning from our holiday Kelly had not forgotten about us and gave us a bounding leap! Kelly misses Patch and Andrew we can tell! Highly recommend this service to anyone else and would not hesitate in booking again. Thanks for a A* service.

Richard
Livingston
October 2018


Phonics

We have been very impressed with PetStay’s service. We have used the service twice and both times the carers have been excellent, very caring and really spoiled our wee dog, Phonics.
PetStay works to high standards and makes sure its carers are well supported – a big thank you.

Aileen & John
Falkirk
October 2018


Dougal

Dougal was in his element being fussed over by the whole family, going on lots of walks (in lots of rain!) while we were away. They even had their own special name for him, “Dougal-Bear”. He started getting celebrity status during the school walk with the girl’s friends shouting his name. The boy loves a fuss and he was treated like a doggy king!

Marion & Jim
Falkirk
October 2018


Zadie

Our Labrador stayed with Julie and thoroughly enjoyed her weekend away. The family were very friendly and enthusiastic. They walked our hound many times a day, played with her and made a fuss over her. She didn’t seem to be in any hurry to leave when we collected her on Sunday.

Cheryl
Bathgate
September 2018


Happy

My dog Happy stayed with Julie and her family for 10 nights. I was a bit nervous at the beginning as this is the first time we had him stay with another family. When we picked him up, he seemed very happy and relaxed and I had no doubt that he was in good hands. The lovely family looked after Happy very well and we will definitely leave him with Julie again.

Gordana
Linlithgow
September 2018


Coco

I recently used PetStay for my 2 year old cockapoo. I booked last minute for a one night break away and I was really nervous to leave my dog with a stranger. From the moment I first contacted Oriana to the initial meeting with Chantal to the moment I picked Coco up from Chantal (the dog sitters house) I could not have been happier.

The whole process was professional and easy to use and my puppy was in fabulous hands with a lovely family to watch her.

I would highly recommend this service and I will definitely be booking again.

Here’s a picture of Coco with Chantal’s daughters who helped look after her so well.

Lorna
September 2018


Dougal

Dougal, our Aussie Labradoodle, stayed with Julie and her family while we were away for 6 nights. He is a big, strong bouncy boy who loved the way he was made to feel special by all of the family but especially Saffie, Julie’s daughter. He even came home with a wee lion that was “loved” beyond recognition. This is such a happy friendly home, we’d have no hesitation in recommending Julie and PetStay to anyone.

Marion
August 2018

Now Open: PetStay West Lothian and Falkirk

National dog home boarders, PetStay is happy to announce the opening of its 38th branch, PetStay West Lothian and Falkirk. The latest branch covers the following postcode areas: EH27 & EH29 & EH30, EH47 to EH49, EH51 to EH55, FK1 to FK21, and KY12.

For more information about this branch, feel free to contact Oriana on 077951 79340 or email her oriana@petstay.net

Dog sitting services in Falkirk areaContact Details

To find out more or to arrange a visit to one of our carers in the Falkirk area, please get in touch using the details below.

Tel: 077951 79340

Email: oriana@petstay.net

New Customer Enquiry

Name (required)

Telephone

Email (required)

Postcode


Pet Information

Dog 1
Name

Breed

Age


Dog 2
Name

Breed

Age


Holiday Dates

Any other Information

Please enter the message you see in the box below
captcha

 

PetStay will only use the information you give us for the purpose of responding to your enquiry, which we aim to do by email or phone as quickly as is possible.

New Carer Enquiry

Name (required)

Telephone

Email (required)

Postcode


Information that you think would help us with your enquiry.

Please enter the message you see in the box below
captcha

 

PetStay will only use the information you give us for the purpose of responding to your enquiry, which we aim to do by email or phone as quickly as is possible.

Privacy and Cookies

 

At PetStay, we take your privacy seriously and this privacy statement explains what personal data or information we collect from you and from people who visit our website and how we use it.

 

Who are we?

PetStay West Lothian & Falkirk office address is 3 Kennedie Park, Mid Calder, West Lothian, Scotland, EH53 0RG.    For the purposes of data protection PetStay is a data controller (ZA394625).

 

What personal date or information do we collect?

The personal information we collect may include your name, address, email address, IP address and information regarding what pages you access on this website and when.

 

How do we collect data or information from you?

We collect data or information about you when you use our website, or when you make an enquiry about home dog boarding, enquire about a job opportunity, or if you have registered to be sent an email news update.

 

How is your information used?

We collect your personal data or information to operate our business effectively and provide you with the best home boarding services that PetStay can offer.

 

We may use your information:

 

  • To answer enquiries that you make prior to boarding a dog with one of our carers
  • To keep you informed about our services if you have opted-in to receive these communications.
  • To process a job application
  • To maintain security of our office and IT infrastructure

 

We believe that all these purposes are justified on the basis of our legitimate interests in running and promoting the business, our contractual requirements to deliver the agreed dog boarding services to you, and our legal obligations, both as a business and responsible employer.  If you would like to know more, please read below:

 

  • Customers / Prospective Customers
  • Pet Carers
  • Job Applicants
  • Suppliers

 

 

 

 

 

 

Type of Data Held Length of Time Held How Data Held
Customers / Prospective Customers ·         Name, address and contact information (telephone, mobile).

·         Email address

·         Holiday dates

·         Emergency contact details

·         Pets details (name, breed and age and vet details)

·         Demographic information such as postcode

·         Billing and payment information.

 

We will retain information about you for the duration of our relationship with you, then 3 years.

 

Prospective customer data is retained for no more than 3 years.

 

We will retain financial records for 6 years, following the end of the current financial year.

 

Data is stored in the PetStay Booking system which is hosted on secure servers in the EEA.

 

 

Payment details are stored in PayPal, that uses servers that are hosted outside of the EEA.  You can view their privacy policy here.

Pet Carer

 

·         Name, address and contact information (i.e. email, telephone, mobile).

·         Application form

·         References

·         Demographic information such as postcode

·         Home Dog Boarding Licence

 

We will retain information about you for the duration of our relationship with you, then 12-months.

 

Data is stored on secure EEA-based servers and stored in manual records in locked filing cabinets.

 

Job Applicants ·         Name and contact information

·         CV and application form.

·         Interview notes (for those short-listed)

 

We will retain information about you for the duration of the recruitment campaign, then one year. Data is stored on secure UK-based servers and stored in manual records in locked filing cabinets.

 

Suppliers ·         Contact details

·         Bank details

·         Tax details

We retain financial records for 6 years, following the end of the current financial year.

 

Data is stored on secure EEA-based servers.

 

 

 

Who has access to your information?

We do not sell or rent your personal data or information to any third party or share your information with third parties for their marketing purposes.

 

We will disclose your data or information if required by law, for example by a court order or for the prevention of fraud or other crime.

 

We may pass your information on to our third-party service providers, agents or subcontractors for the purposes of completing a task or providing services to you on our behalf (for example commercial accountants who manage our accounts).  However, we disclose only the personal information necessary to deliver that service and have a contract in place that requires them to keep your information secure and not to use it for their own marketing purposes.

 

 

Transfers outside of the European Economic Area

Personal information in the European Union is protected by data protection laws but other countries do not necessarily protect your personal information in the same way.  The European Economic Area (EEA) covers all countries in the EU plus, Norway, Liechtenstein and Iceland.  Some of the third-party providers we use to help us manage our business and services may involve data transferring to the United States or other countries outside of the EEA.

 

 

Your Choices and Rights

We understand that you trust us with your personal information and we are committed to ensuring you can manage the privacy and security of your personal information yourself.

 

With respect to the information relating to you that ends up in our possession, and recognising that it is your choice to provide us with your personally identifiable information, we commit to giving you the ability to do all of the following:

  • You can verify the details you have submitted to PetStay by contacting us by email oriana@petstay.net or by post at PetStay, 3 Kennedie Park, Mid Calder, West Lothian, Scotland, EH53 0RG. Alternatively, you can telephone us on 077951 79340.

 

  • You can also contact us by the same method to change, correct, or delete your personal information controlled by PetStay at any time.

 

  • You can always feel free to update us on your details at any point by sending an email to oriana@petstay.net.

 

  • You can unsubscribe from receiving marketing emails from us by clicking the “unsubscribe” link at the bottom of any email. Once you do this, you will no longer receive any direct marketing emails from us.

 

  • You can request a readable copy of the personal data we hold on you at any time. To do this, please contact us via email oriana@petstay.net.

 

You also have the right to lodge a complaint about our processing with the UK’s Information Commissioner’s Office (hyperlink https://ico.org.uk/).

 

 

Keeping your data secure

When you give us personal information we take steps to ensure that it’s treated securely and strive to protect it on our internal systems.  We ensure that:

 

  • Up to date antivirus and antimalware is installed on all endpoints across the PetStay franchise and franchisee network.
  • Security updates and patches are regularly applied to all components of the PetStay system.
  • Access to physical and digital systems within PetStay are restricted to only personal who explicitly need these rights to do their job.

 

 

Emailing us

We use Transport Layer Security (TLS) to encrypt and protect email traffic in line with government standards. If your email service does not support TLS, you should be aware that any emails we send or receive may not be protected in transit.

 

We will also monitor any emails sent to us, including file attachments, for viruses or malicious software. Please be aware that you have a responsibility to ensure that any email you send is within the bounds of the law.

 

 

 

 

 

Visitors to our Website

When you visit our website we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns.  We do this to find out things such as the number of visitors to various parts of the website.  The information is only processed in a way which does not identify anyone.

 

To opt-out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.

 

 

Use of Cookies by this website

Cookies are small text files that are placed on your computer by websites that you visit.  They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.  Unless you have set your browser to block cookies, this site will place the following cookies on your computer.

 

Cookie Name Purpose
Google Analytics _ga
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_gat
Google Analytics gathers information allowing us to understand interactions with our websites and ultimately refine that experience to better serve you.

 

Most web browsers allow some control of most cookies through the browser settings.  To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.

 

Google Analytics

Our website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help us analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for our website operators and providing other services relating to website activity and internet usage.

 

Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this you may not be able to use the full functionality of this website.

 

To opt-out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout

 

Changes to this privacy notice: We keep our privacy notice under regular review. This privacy notice was last updated on 22/05/2018.