

PetStay Harrogate & North Leeds Branch
☎ – 07517 670530
E – katie@petstay.net
Welcome to PetStay Harrogate & North Leeds branch.
Your beloved dog would have its every wish and command met by one of our lovely carers, resulting in peace of mind for you and a very happy and content dog upon your return. Be it from a fortnight abroad to a sneaky weekend break, we care for your dog exactly as you would at home with all routines kept to throughout their stay.
Home from home boarding is the preferred alternative for many dog owners looking to go on holiday without their dog, and PetStay offers a loving and caring environment for your pet while you’re away.
Why Choose Us
We offer a “home from home” environment for your loved pet while you are away on holiday. We will stick to the routines that you already have in place for your pet, shower them with love and attention, and on your return will hand back a happy and relaxed dog.
Our Carers
All our carers love dogs. They are experienced dog owners who will provide the very best care for your pet while you are away. Each host carer is personally interviewed by PetStay to make sure that they are happy with the environment your pet will stay in. The host families are also covered by our public liability insurance. Some of the carers may have a dog of their own, and if you have a pooch that is happy to be placed with another dog we will arrange a meet up for a bit of a sniff.
How it Works
When you get in touch we will ask you lots of questions about your dog to make sure that we will be able to match them up with the most suitable carer. We ask that all new clients along with their dogs have a meet and greet with the carer so that everyone is happy. That way we know everyone’s going to get along with each other. Then you can go away, whether business, holiday, or quick get-away, confident that your pooch will have a holiday of their own.
If you’d like to book a doggy holiday please get in touch using the number or email below. We look forward to hearing from you.
We are also on the lookout to add to our lovely team of licensed and insured carers. So if you love dogs and have time on your hands get in touch this could just be your perfect job!
Katie – PetStay Harrogate & North Leeds
Contact Details
To find out more or to arrange a visit to one of our carers in the North Leeds and Harrogate area, please get in touch using the details below.
Mobile: 07517 670530
Email: katie@petstay.net
License number:
York – CYC-077235
Leeds – 23/01187/COMM.
North Yorkshire Council: 24/00326/ANAOA
The areas we cover by Postcode
HG1 HG2 HG3 HG4 HG5
LS14 LS15 LS17 LS22 LS23 LS24 LS25
Including: Wetherby, Harrogate, Knaresborough, Pateley Bridge, Ripon, Masham, Thirsk, Easingwold, Boroughbridge, York, Selby, Tadcaster, Garforth and many more.
Are you worried about leaving your dog in kennels? Have you ever considered a home dog boarding service in Harrogate?
Home dog boarding and pet sitting services in North Leeds and Harrogate
At PetStay we have carefully selected many caring and affectionate people who can care for your dog whilst you are away on holiday. Our dog sitters in Harrogate and the North Leeds area provide dogs with a better experience than being in kennels, because they are cared for in a home from home environment.
Here at PetStay Harrogate and North Leeds we offer an outstanding dog sitting service in Harrogate and surrounding areas. Whether their owners are away for a weekend, or for a few weeks, dogs will be settled and happy, enjoying their own holiday.
PetStay home boarding for dogs will pair your dog with a suitable loving carer who will ensure that your dog receives home from home care and won’t miss out on any of the home comforts they are used to. Our carer will follow your dog’s daily routine to ensure they remain as settled as possible.
Over recent years PetStay has gained an excellent reputation for providing a service second to none. We have become known as the local pet sitters in North Leeds and Harrogate.
Our guidelines ensure that your pet is left in the most trusted, loving hands possible, so if you would like peace of mind whilst you’re away on holiday give PetStay a call… we are recommended across Harrogate and the surrounding areas.
Home Boarding for Dogs
- Exclusive service for your dog/s, we do not mix different dogs together
- Meet your carer before you book
- Kinder and less stressful for your dog
- All routines kept
- We don’t mix different dogs together
- Your dog/s stay in one of our loving carers’ homes
- Carers are fully insured and vetted
- We are recommended by vets and our many, many customers
Our Prices* (Please see below)
Prices above are per day, or part thereof, except Bank Holidays. For more information regarding those rates, please contact us.
Here are the few simple stages of booking with PetStay.
1st: Ring or email your local branch to discuss your dogs requirements and dates.
2nd: We will explain all about PetStay and what your next steps would be.
3rd: We then take all details about your dog and then match them to the most suitable carer.
4th: A meeting will be organised for you and your dog to meet the carer.
5th: If you are 100% happy with your carer you would then be ready to book with PetStay.
6th: No later than 5 days after your initial meeting, complete our on-line booking form and pay the arrangement fee.
7th: An email confirmation will be sent to you.
8th: You’re all booked in and don’t have to worry about anything.
9th: Drop your dog off at the carer’s home with food, a bed, toys, and anything else you think they might need.
10th: Go away with complete peace of mind and have a wonderful holiday.
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*PetStay Arrangement Fee
Our daily rate is made up of the Arrangement Fee and the Carer’s Allowance. These are 2 separate payments. The Arrangement Fee is a payment to arrange and confirm the booking of your dog’s stay, and is due for payment within 5 days of meeting your dog carer. For a repeat booking the Arrangement Fee is payable within 5 days of your requested dates being confirmed by PetStay.
The Arrangement Fee is non-refundable or non- transferable
The Arrangement Fee is for the service provided by your local PetStay branch in selecting a suitably matched dog carer for you and your dog. The Arrangement Fee also represents a proportion of all the administration and ongoing business costs, including but not limited to, Public Liability and Employer Liability insurance, licensing, recruitment of carers, advertising, 24/7 support to carers, and business documentation giving you peace of mind and your dog a quality home dog boarding experience with PetStay.
The Dog Carer’s Allowance
The Carer’s Allowance is paid direct to the dog carer when you drop your dog off.
Dog Caring With PetStay
If you’re a dog lover and would like to start a new hobby caring for dogs in your own home, we could have the opportunity for you!
Our home boarding dog carers are dedicated dog lovers who have the time to spend with our fantastic guest dogs, but may not be able to take on the full-time responsibility of a dog. Whether you’re unable to take on the full-time commitment of a pet or you’d like to have a friend for your own dog, PetStay can match you with the perfect guest dog to suit your lifestyle!
We do all the hard work! Don’t worry about bookings as we will take care of them. We think it’s important for you to concentrate on all the fun of caring for a guest dog. You can enjoy your daily dose of dog walking! As a PetStay dog carer, you will be covered by our licence and insurance meaning you can enjoy all the benefits of dog sitting our wonderful guest dogs without the headache of running a business!
Please call Katie for more information and an informal chat
Frequently Asked Questions about becoming a PetStay Carer
What are the requirements of becoming a carer?
You must be a genuine dog lover, have experience of looking after dogs and you need to be home during the day so you have plenty of time to give to the dogs you are caring for. You must have a secure garden and agree to abide by PetStay guidelines. You are allowed to have a dog of your own as long as your dog gets on with other dogs.
How are your carers vetted?
If you meet all the requirements listed above, we will come and visit you at your home. We will check the security of the garden, explain PetStay procedures and show you the guidelines each carer needs to follow. If you are happy with everything and we feel you would make a suitable PetStay carer, we would follow up a reference and arrange public liability insurance for you.
How many dogs can I look after?
Our service is on a one-to-one basis, so only dogs from the same household will stay with you. You are allowed to take up to three dogs from the same household, BUT you choose what you are happy with. We will ask you how many dogs you would like to look after and what sized dog/s you would be happy to care for.
Do I have to provide the food?
No, the owner will bring any food or treats for the duration of the stay. Any toys, bedding, medication and leads will also be brought.
Does the dog/s have to be vaccinated?
Yes each dog MUST have up to date vaccinations, have been wormed and treated for fleas. Proof of the vaccinations will be brought to the meeting and shown to you.
What about walking the dogs?
All dogs should be taken out each day for walks. When you have your meeting with the owners all routines, including the number and length of walks, will be discussed. The dog is only ever walked on a lead.
What if the dog becomes ill?
We/you would endeavour to contact the owner or the emergency contact. The owner or the emergency contact would be liable for any expenses incurred in taking the dog to the vet.
Will I be paid?
You will receive a daily allowance starting from £17.00 per day.
What happens next?
If you are interested in becoming a carer, please ring us for an informal chat and ask any questions or email us with your details and we will come back to you. You can also use the contact form on the ‘contact us’ tab. If we feel you are suitable we would then arrange to visit you at home.
Apply to be a carer
Please fill in the details below, and we’ll get back to you as soon as possible.
Privacy and Cookies
At PetStay, we take your privacy seriously and this privacy statement explains what personal data or information we collect from you and from people who visit our website and how we use it.
Who are we?
PetStay Harrogate & North Leeds is a registered company no. 8242052 our registered office address is PetStay, 9 Bridge View Office Park, Upper Office, Suite 6, Hull, HU4 7DW. For the purposes of data protection PetStay is a data controller ZA159621.
What personal date or information do we collect?
The personal information we collect may include your name, address, email address, IP address and information regarding what pages you access on this website and when.
How do we collect data or information from you?
We collect data or information about you when you use our website, or when you make an enquiry about home dog boarding, enquire about a job opportunity, or if you have registered to be sent an email news update.
How is your information used?
We collect your personal data or information to operate our business effectively and provide you with the best home boarding services that PetStay can offer.
We may use your information:
- To answer enquiries that you make prior to boarding a dog with one of our carers
- To keep you informed about our services if you have opted-in to receive these communications.
- To process a job application
- To maintain security of our office and IT infrastructure
We believe that all these purposes are justified on the basis of our legitimate interests in running and promoting the business, our contractual requirements to deliver the agreed dog boarding services to you, and our legal obligations, both as a business and responsible employer. If you would like to know more, please read below:
- Customers / Prospective Customers
- Pet Carers
- Job Applicants
- Suppliers
Type of Data Held | Length of Time Held | How Data Held | |
Customers / Prospective Customers | · Name, address and contact information (telephone, mobile).
· Email address · Holiday dates · Emergency contact details · Pets details (name, breed and age and vet details) · Demographic information such as postcode · Billing and payment information.
|
We will retain information about you for the duration of our relationship with you, then 3 years.
Prospective customer data is retained for no more than 3 years.
We will retain financial records for 6 years, following the end of the current financial year.
|
Data is stored in the PetStay Booking system which is hosted on secure servers in the EEA.
Payment details are stored in PayPal, that uses servers that are hosted outside of the EEA. You can view their privacy policy here. |
Pet Carer
|
· Name, address and contact information (i.e. email, telephone, mobile).
· Application form · References · Demographic information such as postcode · Home Dog Boarding Licence
|
We will retain information about you for the duration of our relationship with you, then 12-months.
|
Data is stored on secure EEA-based servers and stored in manual records in locked filing cabinets.
|
Job Applicants | · Name and contact information
· CV and application form. · Interview notes (for those short-listed)
|
We will retain information about you for the duration of the recruitment campaign, then one year. | Data is stored on secure UK-based servers and stored in manual records in locked filing cabinets.
|
Suppliers | · Contact details
· Bank details Tax details |
We retain financial records for 6 years, following the end of the current financial year.
|
Data is stored on secure EEA-based servers.
|
Who has access to your information?
We do not sell or rent your personal data or information to any third party or share your information with third parties for their marketing purposes.
We will disclose your data or information if required by law, for example by a court order or for the prevention of fraud or other crime.
We may pass your information on to our third-party service providers, agents or subcontractors for the purposes of completing a task or providing services to you on our behalf (for example commercial accountants who manage our accounts). However, we disclose only the personal information necessary to deliver that service and have a contract in place that requires them to keep your information secure and not to use it for their own marketing purposes.
Transfers outside of the European Economic Area
Personal information in the European Union is protected by data protection laws but other countries do not necessarily protect your personal information in the same way. The European Economic Area (EEA) covers all countries in the EU plus, Norway, Liechtenstein and Iceland. Some of the third-party providers we use to help us manage our business and services may involve data transferring to the United States or other countries outside of the EEA.
Your Choices and Rights
We understand that you trust us with your personal information and we are committed to ensuring you can manage the privacy and security of your personal information yourself.
With respect to the information relating to you that ends up in our possession, and recognising that it is your choice to provide us with your personally identifiable information, we commit to giving you the ability to do all of the following:
- You can verify the details you have submitted to PetStay by contacting us by email tracyellen@petstay.net or by post at PetStay, 14 Eason Road, Dringhouses, York, YO24 2HZ. Alternatively, you can telephone us on 01904 341000.
- You can also contact us by the same method to change, correct, or delete your personal information controlled by PetStay at any time.
- You can always feel free to update us on your details at any point by sending an email to tracyellen@petstay.net .
- You can unsubscribe from receiving marketing emails from us by clicking the “unsubscribe” link at the bottom of any email. Once you do this, you will no longer receive any direct marketing emails from us.
- You can request a readable copy of the personal data we hold on you at any time. To do this, please contact us via email tracyellen@petstay.net .
You also have the right to lodge a complaint about our processing with the UK’s Information Commissioner’s Office (hyperlink https://ico.org.uk/).
Keeping your data secure
When you give us personal information we take steps to ensure that it’s treated securely and strive to protect it on our internal systems. We ensure that:
- Up to date antivirus and antimalware is installed on all endpoints across the PetStay franchise and franchisee network.
- Security updates and patches are regularly applied to all components of the PetStay system.
- Access to physical and digital systems within PetStay are restricted to only personal who explicitly need these rights to do their job.
Emailing us
We use Transport Layer Security (TLS) to encrypt and protect email traffic in line with government standards. If your email service does not support TLS, you should be aware that any emails we send or receive may not be protected in transit.
We will also monitor any emails sent to us, including file attachments, for viruses or malicious software. Please be aware that you have a responsibility to ensure that any email you send is within the bounds of the law.
Visitors to our Website
When you visit our website we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to various parts of the website. The information is only processed in a way which does not identify anyone.
To opt-out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.
Use of Cookies by this website
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. Unless you have set your browser to block cookies, this site will place the following cookies on your computer.
Cookie | Name | Purpose |
Google Analytics | _ga _gid _gat |
Google Analytics gathers information allowing us to understand interactions with our websites and ultimately refine that experience to better serve you. |
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.
Google Analytics
Our website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help us analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for our website operators and providing other services relating to website activity and internet usage.
Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this you may not be able to use the full functionality of this website.
To opt-out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout
Changes to this privacy notice: We keep our privacy notice under regular review. This privacy notice was last updated on 22/05/2018.
Our Reviews
January 2025
Penny
Nicholas
January 2025
January 2025
Yet again, the perfect PetStay vacation with Caroline & Ian. They are so kind and caring, and they also understand our wonderful, challenging, characterful Parsons Terrier! Thank you.
Peter
January 2025
Ted
Ted stayed with Joyce and Tony Brown for 4 and a 1/2 weeks over Christmas and New year 2024 whilst we visited our family in Australia. They both looked after Ted as if he was their own dog sending us photos every other day of him. Whilst Ted was with Joyce and Tony they spent time teaching him new tricks. Joyce looked after Ted in exactly the same way as he is looked after at home. We went away knowing with full certainty that Ted was happy safe and well looked after, when we collected him he was settled and happy in their home. We would recommend Joyce and Tony to other people considering using them via PetStay.
Kind regards
Pauline
December 2024
Sidney
I can’t praise and thank Ismet and Chris for the wonderful work they do looking after Sidney like he is one of the family. I always know he is safe in their care.
Tracy
December 2024
Bertie
Shean takes such good care of our labradoodle Bertie. Long walks, plenty of play and stimulation, lots of affection. Bertie also needs clear boundaries and down time and Shean provides this too. If you’re lucky enough to get a booking with Shean, she gets very booked up, grab it and go on holiday knowing your dog is having a lovely time till you return.
DC
December 2024
Archie
Denise our carer looked after our dog Archie as if he were her own. He settled in really well and enjoyed his holiday as much as we enjoyed ours. We have already booked him in with Denise for our next holiday. She is clearly a dog lover. The booking process was really easy too and we would recommend PetStay to everyone.
Patricia
December 2024
Billy
Alison and Ian took great care of Billy and sent updates. It seemed like he had a lovely time and enjoyed his holiday! We feel confident to send him to stay with them in the future and know he will be well cared for by people who love dogs.
Emma
December 2024
Ernie
John and Francis looked after Ernie at Christmas and as he had stayed with them before we knew he was going to be well cared for and would be like a home from home for him. Photos and videos were sent which we loved. Thanks John and Francis and also thankyou to Katie.
Michelle
December 2024
Poppy
Yet again, a wonderful experience from start to finish. PetStay admin & communication are excellent. Our dog Poppy stayed with Caroline & Ian again and they are lovely kind, caring people who understand our Parsons Terrier! Thank you
Peter
November 2024
It is the first time we have used PetStay and have been very impressed with the efficiency of this company. We were anxious leaving our Cavapoo for the first time, we didn’t need to worry she was looked after impeccably by John & Francis in Wetherby. We received daily photographs of her daily outings and was clearly enjoying herself. It was wonderful enjoying our holiday with total peace of mind. very many thanks to all.
Nigel
October 2024
We have used PetStay for years now and when in between owning our own dogs for a couple of years we were carers for them ourselves for a while. I don’t honestly think I would ever be happy leaving our dogs with anyone else, PetStay take great care in matching both you and your dogs with the carers and you even get the opportunity to meet the carers in their own home with your dogs, prior to committing to a first booking. We recently moved to Scarborough from the Leeds area, but we do love one carer in particular, Val who is in Leeds! so much so, that whenever possible we will try and book Val first. Even before going to our local PetStay service! Albeit our new local carers are equally excellent, it’s just that our dogs have established such a good rapport with Val that they even look sad to have to go home with us again! Typical spoiled grandkids routine! Which we again love! and which gives us such reassurance that they are well cared for whilst we are away.
Sean
October 2024
Henry
This was Henry our golden retriever’s first stay away from home. We were very anxious but Alison and Ian put our minds at rest and updated us as to how Henry was later that day. He took everything in his stride thanks to the welcome he received and how well he was looked after. Organising this stay and his next visit was straightforward – knowing Alison and Ian loved having Henry to stay, he will no doubt have a great time later this year.
Andrew
October 2024
John & Frances looked after Ruby impeccably we were a little worried as it the first time we have ever left her. We had no need to worry! Ruby had a wonderful time staying with John & Frances who are are credit to PetStay, we would have no hesitation in using them again. Communication was fantastic we received a what’s app photo every day, please pass on my comments to the pair of them.
Nigel
October 2024
Bella
We have used PetStay for our dog Bella for the past eight years and have two or three regular carers that she stays with. We have found it very reassuring going away on holiday knowing she is so well looked after in a home from home environment. We can highly recommend the service.
Fiona
October 2024
Peggy & Norman
Can I just take this opportunity to let you know what a great job Suzanne did of minding our dogs for us again last week. You already know from previous feedback how at ease we feel leaving Peggy and Norman with her and they are clearly very settled when staying with her which is really lovely to see.
Michelle
October 2024
Lottie
Lottie has clearly had a lovely time with Denise and was well and happy when we picked her up. Denise had clearly enjoyed having her too. She is only just a year old so staying away from us is still fairly new to her and she adapted well . I’m sure we will use PetStay and Denise again when we book our next holiday.
Thanks
Margaret & Alastair
September 2024
Ruby had a lovely week’s stay with Tracey and Brian. She was treated just like she was their own and had some lovely long walks. She was really settled and we were kept up to date with everything she was doing. We would highly recommend and will definitely take her again.
Theaker
September 2024
September 2024
Matthew
September 2024
Leading up to leaving my dog everything was done professionally and I was really comfortable leaving her with Siobhan and she cared for my dog really well.
Mrs Gray
September 2024
This was the first time we have ever left our spaniels with anyone other than family but Joyce and Tony were the perfect carers. We received a picture and update every day, both looked so happy and clearly Joyce and Tony had given them long walks and plenty of cuddles. Thank you PetStay
Lynne
September 2024
Brian
September 2024
Tracy
September 2024
September 2024
Excellent experience from start to finish Milo had surgery a few months earlier so he had a long list of ‘can’t do’ & Mabel is only a puppy so it was her fist time away from home so I was a bit concerned about leaving them but I had no need to worry They were very well cared for and all their needs were met and more & were very happy relaxed pups when they came home, would recommend PetStay and will definitely use again
Diane
August 2024
Being new to the area we were naturally anxious about finding someone who would care for our dog as we do – John and Frances were amazing! Lucy was instantly at ease, and their love of dogs was so obvious. They kept in touch and showed much love and attention to Lucy, we couldn’t be happier with her care. The whole process for finding a suitable placement was thorough and personalised – we would highly recommend.
Sarah
August 2024
We knew our dog wouldn’t cope well in a kennel when we go away, so were keen to find somewhere that felt like a home away from home for him, and with someone we felt we could really trust. Linking up with our local PetStay sitter has given us all just that. We were matched with someone who could offer the environment perfectly suited to our dog’s needs, and were really reassured in having a commitment-free initial meet-up in the sitter’s house to introduce everyone and get a sense for it it was a good match. It was, and our sitter is now someone we feel confident and happy to come back to regularly, and has become like a friend to us (as well as our dog – who drags us right to her front door every time we’re in the area!) PetStay is a little pricier than some other options we looked at, but we think it’s totally worth it for all the reassurances it offers. Couldn’t recommend more highly.
Heather
August 2024
Our dog Pat had a lovely stay with Suzanne, she kept us up to date with a video and photos everyday. It was clear that she truly cared dearly for him and enjoyed having him around. We loved getting the updates and knew he was well looked after whilst we were away.
Kind regards
Amy
August 2024
Just wanted to drop you a note to say thank you, the boys have had the most amazing 3 weeks with Tracey & Brian. They’ve given them a bath, brushed them daily! Even given Frankie a birthday party on his birthday! They’ve been truly amazing with updates and photos, they’ve had the best time with them and honestly believe they didn’t want to come home! Thank you to both Tracey and Brian for taking such good care of the boys and treating them as their own
Natalie
August 2024
Our pampered pooch Buddy has stayed with ‘Auntie Tracy’ of PetStay York for six years and he has just returned home after his annual two weeks holiday. Tracy is absolutely brilliant and provides regular updates and photos of Buddy during his stay and also treats him in the same way he’s treated at home. Buddy loves Tracy (we all do) and we wouldn’t want him staying with anyone else.
Jo
August 2024
Started with very assuring and friendly contact with Katie at booking. Denzel did not take to kennel life so was not sure about this option but had no need to worry. His stay with Siobhan was excellent. He came home healthy and happy. Will definitely be my go to for lodging our dog. Highly recommend.
Happy Customer
August 2024
We have used PetStay several times over the last 3 years and it has been great. Being able to meet the carers in advance and choose people who you are comfortable leaving your dog with who you know are vetted is really reassuring. The carers have been lovely, providing lots of updates and photos during each stay and our Cockapoo Poppy is always happy to see them when we go back. The real selling point for us was that it is an alternative to kennels which our dog would not enjoy. Being in a family home is a much nicer experience for us and for her. Highly recommend.
Sarah
July 2024
I used PetStay for the first time this summer. Katie matched my dog with a lovely couple who live locally to me. Whilst on holiday, Tracey and Brian sent me photos of my furry baby every few days, which was very reassuring…especially as she looked so happy and relaxed. This really helped us enjoy our holiday and gave us peace of mind. Tracey & Brian really did go above and beyond as dog boarders and I will definitely be booking with PetStay again. In fact, we are looking forward to the next time. I highly recommend this firm.
Jaimie
July 2024
We left our dogs for the first time ever, which we were very anxious about. We met the couple who our dogs had been matched with, and they put us at ease immediately! We were sent regular updates and photos of our dogs during there stay, which we greatly appreciated, our dogs had a great time and we would definitely use this service again
Thank you so much for your help
Carla and Dave
July 2024
Roxy stayed with Denise in Micklefield in July. Roxy is usually looked after by my parents when we go on holiday but this time they were not available. I know she would hate kennels and I had used PetStay previously a few years ago. The process was thorough and Roxy and I went to meet Denise before booking. Denise was warm, kind and very comfortable with Roxy. Whilst we were away Denise sent us photos and let us know how Roxy was getting on. Would highly recommend and have no hesitation about using again.
Kate
July 2024
Our dog Billy has been to Shean & Stuart in Harrogate and Tracey & Brian in Wetherby and had an amazing time with both. We feel so grateful to find such amazing considerate carers to look after him when we are away and cannot recommend them both and PetStay enough
Angela
July 2024
We decided to go away last minute and our usual carers were committed so not able to look after Poppy. Katie was fantastic and arranged for another carer to look after Poppy.
Val was just wonderful. Poppy was so well loved and cared for during our week away. Thank you so much Val for taking care of Poppy at short notice and looking after her so well.
Poppy is now relaxing in the cool lounge after her week holiday as you can see in the photo . PetStay are just fantastic and I recommend to everyone to use them.
Thank you again
Jane
July 2024
We just wanted to say thank you and thank you to Caroline and Ian for looking after our dogs so well. The service has been fantastic and we are so grateful to Caroline and Ian.
Thank you so much for your help.
Carla and Dave
July 2024
Karen could not have been a better host for our dog, Penny. They have a large house with a fantastic large garden, which is completely dog safe, there are also many great dog walks nearby. Throughout her stay Karen kept us regularly informed with fabulous photos and videos, I think Penny had a great time and was really spoilt. We will use PetStay again, and particularly Karen and her family, they took the stress away from leaving your dog with someone else.
Nick
June 2024
Took our dog Ernie to have a stay with Chris and Val in Leeds, and I know he is well looked after and treated as one of the family. Won’t use another company
Michelle
June 2024
Tilly loved her stay. It was like a home from home. We will definitely be back. Our holiday was so much better knowing Tilly was well looked after
Catherine
June 2024
Ara had a lovely short break with Ismet and came home calm and happy. Ismet kept us updated with lots of lovely pictures of Ara on walks, which were very much appreciated. Thank you Ismet and PetStay!
Thank you,
Sarah
June 2024
Easy to book with and very well organised Our pet carers Ian and Caroline are amazing. Frankie loves staying with them he’s a very happy dog.
Sue
June 2024
Rosie stayed with Victoria whilst we were away for two weeks and she had a lovely time. We were reassured with photos of her out and about with their dog Monty. She looked so relaxed and happy which meant we were too!
Mrs Moley
June 2024
The wonderful couple who care for our ‘special ‘ needs dog while we had a holiday never fail to make his holiday as filled with happiness and fun as possible. He loves them, and so do we!
Frances
May 2024
What would we do without Val & Chris? It was only on the 1st and 2nd stays, nearly 10 years that I called Val & Chris to see how our boy was. Since then we know we can just leave him knowing he’s being well looked after and loved, even with his spoilt little attitude. Thank you so much Val & Chris. I definitely recommend PetStay for finding the perfect carers for your beloved babies.
Beak
May 2024
Tracey and Brain were great. Kept us up to date and really got the character of our dog (Oscar)
Gavin
May 2024
Lottie was well looked after in a quiet , calm environment which is what she is used to . Was walked daily, got all the love and attention and comforts she was used to . Thankyou Ann
Katherine
May 2024
First class service easy to book and they match your pet with the right person. We have the lovely Ismet to look after our fur baby .
Tracy
May 2024
We’re very happy to give PetStay a review. We feel totally reassured that our old dog with various allergies will be well cared for by the team and especially with John & Frances. Our dog has stayed with them over the last few years, and she considers it as her second home (or holiday?) Anyway, she loves it which means we can relax on our holiday. John shares photos and info do we are updated too. Thank you to all at PetStay.
Julie
May 2024
Monty, my Cockapoo, has stayed with Ismet for a few days and had a fabulous experience. PetStay are very efficient and take pains to vet the hosts carefully. Ismet was excellent and took really good care of Monty. He has a repeat visit already booked.
Marilyn
May 2024
Just to say a big thank you for arranging Arthur’s stay with Caroline, he settled in really well and loved his time there.
We are thinking of going away the same time next year, and would love him to stay with Caroline.
Once again many thanks.
Take care
Julie
May 2024
Highly recommend PetStay. The organisation, communication, and carers were great. We knew Bailey was being very well cared for and would be happy and so that meant we could enjoy our holiday.
Karen
April 2024
Shean and Stuart did a fantastic job looking after our little dog Finley for a week. They provided outstanding holiday care and it is always a pleasure to use their services.
Kind regards
Paul & Jane
April 2024
Well cared for, safe and loved as if they were at home. The communication was great with plenty of updates and photos.
Jackie
April 2024
We regularly use John and Frances they are fantastic dog sitters. Alfie is always happy and looked after when he stays with them
Celia
April 2024
Really pleased with PetStay feel that the dog hosts are properly vetted & are selected as they have a genuine interest in dogs & care about their well being.
Anne
April 2024
Charlie had a lovely time with John and Frances. He suffers from separation anxiety but was very happy getting lots of attention and walks. He is going to stay again in October and I know I don’t need to worry about him.
Christina
April 2024
I just wanted to say a big thank you for matching us with the wonderful Caroline & Ian. Our dog Ben had the best time with them. We were sent photos with comments of what Ben had been up to everyday which was just wonderful!
Vicky
April 2024
We had to leave our 10 month old puppy behind while we were abroad for a few weeks and were very nervous that she would not cope well without being at home. The lady who looked after her sent us lots of pictures of her while we were away, and she clearly was very well looked after.
Jeff
March 2024
I would just like to say how amazing they both are! We actually live in the High Peak in Derbyshire so it’s quite a journey to Wetherby but knowing Poppy Patterdale is happy and loved with John and Frances makes the journey worth while!
Thanks Katie.
Julie
March 2024
First time using PetStay, will definitely be using them again. They provided a friendly and reliable service and found the perfect match for my senior Labrador.
Susan
March 2024
We can’t praise Caroline & Ian enough! Our Parsons Terrier is quite a character, and they totally understand her! She is always delighted and excited to stay with them and we know she’s in safe loving hands.
Peter
March 2024
PetStay offer a wonderful way to leave your dog while you go away, without the feelings of guilt, knowing they’ll be cared for as well, if not better, than at home! For dogs with ‘special needs’, they’re great, matching your pet with lovely people who’ll give them attention and kindness . I can’t recommend them highly enough.
Frances
March 2024
Lily and Luna had a great stay with Ismet. This was their first time staying away from home, they were welcomed into Ismet’s home like they were their own pets. Daily updates and pictures put my mind at ease and the girls really enjoyed their stay. Would definitely recommend.
Tara
March 2024
We always enjoy our time away from Barney when we know he is being well looked after by PetStay.
Karen
February 2024
We’ve boarded our Cockapoo Riley with 2 hosts around York. Both have been excellent experiences for us and our dog and I think for our hosts too ;friendly welcoming. Couldn’t recommend it more highly
Keith
February 2024
A very contented dog came home – in fact he may have been disappointed to come home. Reassuring to have a short bulletin and photo each morning as to his wellbeing. The introductory meeting and short walk all together was useful and having the opportunity to pass on even the tiniest detail of the dog’s routine
Christine
Harrogate
October 2023
Our experience with PetStay was brilliant, from my first tentative email with Tracy to been matched with the amazing Carol who made us so welcome, my little Dashhound absolutely loved Carol from the first visit, I new he would be fine and extremely well cared for, even though he is very anxious and has separation issues, I cannot thank Carol enough for the way she looked after him, he was so settled when he got home you wouldn’t have known he’d been away. So thank you PetStay for matching us so amazingly well, we feel we have made a friend in Carol and definitely hope she will be happy to have Rolo to stay again in the future as I know he would definitely enjoy another stay.
Pamela
Harrogate
October 2023
Wonderful experience for our husky She loved her 3 day stay. Definitely will book again.
Carol
Harrogate
October 2023
I am very pleased with the service received from PetStay. Christine was friendly and welcomed Mollie into her home as her own. She kept to Mollies daily routine and provided regular updates. It was good to receive photos of Mollie. I will not hesitate to use PetStay again in the future. Thanks.
Karen
Harrogate
May 2023
I couldn’t rate PetStay but particularly Patricia and Andrew who looked after our dog Rupert for over two weeks highly enough. I was so nervous to leave Rupert with anyone other than family but as soon as we met Patricia at our meet and greet I felt reassured that she and her husband, Andrew would treat Rupert as their own. When we dropped him off for our trip, Patricia did her best to ensure that we felt comfortable, she maintained regular contact with pictures and when we picked Rupert up, he was so excited but we could tell that he’d also had a great holiday. We already can’t wait for Patricia, Andrew (and their labradoodle) to have Rupert again, thank you so much!
Lauren
Harrogate
May 2023
Just wanted to say I was really happy with Christine looking after Oscar, she kept me updated daily and photos of Oscar enjoying himself, also really appreciate her feedback of Oscar when I went to pick him up, I would love for Christine to look after Oscar again and thank you too Tracy for all your help in finding all the lovely PetStay carers Oscar has had.
Ellen
Harrogate
May 2023
Millie
This is the first time we had left our rescue dog Millie. Tracy at PetStay matched us with Christine and her family in Harrogate. I can’t praise them highly enough. Christine made sure Millie was familiar with her and her family before we left her for the weekend. Millie was so relaxed when we left her that she ran up to Christine with her tail wagging and very happy to see her. She kept us up to date with photos of Millie and what she was doing. I thoroughly recommend the PetStay service and wouldn’t hesitate to use them again.
Carol
Harrogate
November 2022
Very highly recommended. We booked through Tracy who found the perfect couple for our 2 spaniels, Oscar and Paddy. Dawn was fantastic and kept us informed with lots of lovely photos. We have already booked again.
Joanne
North Leeds
November 2022
We got in touch with Tracy at PetStay earlier this year as we were struggling to confirm a boarder for our 2 year old cockapoo Teddy. Tracy connected us with Dawn in Tadcaster and Teddy had a great 10 days with Dawn’s family in Aug 2022. Teddy has never stayed away from us for that long so we were a little anxious but Dawn sent regular pictures and updates and I think Teddy was sad to say goodbye! We will definitely use PetStay again. Thank you.
Penny
North Leeds
August 2022
Teddy stayed with Christine and her family for a week, and we are so pleased he was paired with her! She was careful to keep to his routine, and she sent regular phots, and updates to show us how happy he was. It was so reassuring to know he was being looked after so well and treated like one of the family. Thank you again
Alison
Wetherby
August 2022
Ben stayed with Shean and Stuart in Harrogate. It was his first stay, but he settled quickly. I really appreciated the daily pictures and updates I received. It was clear Ben was being well looked after as part of the family.
Patricia
Harrogate
July 2022
We have been using Petstay for some time now, our six year old terrier stays with two families in North Yorkshire and the care from both is outstanding, they obviously love having Barney to stay. It’s easy to see that Barney loves both sets of carers and becomes very excited when he realises where he’s going. Tracy, our local manager, is super-efficient in arranging stays, if our two regulars are unavailable, she has always been able to offer other carers. Five stars isn’t really enough for this service.
Karen
York
July 2022
Frank was really looked after by Dawn I was nervous before as never left him with anyone other then family, had updates throughout my holiday and could tell he was well looked after to the point Frank is missing Dawn and family …Thank you again for a fantastic service.
Sarah
Leeds
June 2022
Ellie had a lovely time with Patricia and Andrew, they took her to different places for walks and we could see from the photos they sent us that she was very happy and settled. Only disappointment is that as we are moving out of the area we will not be able to leave her with them again. I really think PetStay is the best way to have your pet looked after while you are away.
Sheila
Wetherby
June 2022
Having visited numerous kennels looking for a suitable stay for our young Labrador we found ourselves searching for home boarding options instead and came across PetStay. John and Francis were calm and kind with our pup throughout our first meeting and I was reassured she would be safe in their care. We received video updates to reassure us of our dogs well-being while we were away and on our return home to the UK collected a contented, healthy and happy looking dog
Kate
Harrogate
February 2022
From start to finish we’ve had a great service from Tracey and then from our ‘sitters’ Val and Chris who were brilliant, they provided a lovely home from home for our 10yr old Patterdale!
Thank you to everyone involved.
Anne
Morley
January 2022
Duchess
What a fabulous service! We couldn’t have asked for better carers than Patricia and Andrew. They were fabulous, and really understood Duchess and her needs perfectly. They are very warm and welcoming people who create a loving and relaxed atmosphere around the dogs. Duchess had a lovely time.
Jenny
December 2021
Hawes
Rupert
Rupert had a fabulous stay with Nicole over Christmas. Never normally left, he settled in as part of the family and enjoyed Turkey, walks cuddles and lots of love. It made my Christmas with my Grandson even better not having to worry about Rupert. Thank you so much Nicole and PetStay
Jane
Wetherby
December 2021
Milo
We were unable to have Milo stay with a family over Christmas, even with some short notice.
He enjoyed his stay and came back happy.
Hannah
Harrogate
December 2021
Excellent all round, would highly recommend.
Jo
Harrogate
December 2021
Our dog’s stay was arranged efficiently by our local PetStay agent. The couple who looked after him were lovely, obviously huge dog lovers. We will definitely use this company again.
Karen
Harrogate
October 2021
Madge
Tracy found us a superb couple to mind our greyhound Madge for three nights with John and Frances in Wetherby. She was made to feel at home and treated like their own pet and a much better experience than conventional kennelling which allowed us and family to visit York for a number of activities which wouldn’t have otherwise been possible. I would use this service again and wouldn’t hesitate to recommend it to others
David
August 2021
Milo
Highly delighted with our fur baby carer. Milo was well cared for and happy, will definitely request Patricia again, lovely lady. Thank you
Vaunda
August 2021
Winston
This is the first time I have used PetStay and the service I received throughout has been great. The staff really take the time to get to know you and your dog in order to pair you up with the right carers. Winston thoroughly enjoyed his time with Patricia and Andrew and would have no hesitation in booking his next holiday with them.
Bekki
July 2021
Hollie
Hollie stayed with John and Frances and she had a wonderful time, so much so that she was quite put out by having to leave! I felt completely relaxed leaving Hollie in their very capable hands. She seemed to enjoy herself immensely. Both John and Frances are lovely caring people and John was amazing enough to take some photos of Holliebobs and print them out for us. We know she was loved and looked after which helped us relax and enjoy my brother’s wedding. Thanks John and Frances!
Hannah
June 2021
Buddy
Just wanted to say how happy we were with the stay for Buddy with John and Frances. They are a lovely couple who took great care of Buddy and we felt so happy going on our trip knowing he was in the caring hands of them both so thank you for organising this for us.
Angela
Harrogate
Boo
Very happy with Denise who took good care of Boo, she sent us regular updates with photos I would use her again
Marie
North Leeds
February 2020
DaisyMae
‘DaisyMae enjoyed her stay with Denise and I know she was more than well cared for. DaisyMae is a real creature of habit and has little routines she follows throughout the day and Denise went out of her way to accommodate her! We would have no hesitation in asking her to look after DaisyMae again. In fact we only brought her home last night and she’s been very quiet all day today as I think she’s missing Denise!’
Janet
October 19
‘Had a great experience leaving Milo with John and Frances. We had never left our dog with anyone outside of the family before and felt lucky to be introduced to them. They looked after Milo and really seemed to enjoy his company and truly have a love for dogs. Think Milo would love to visit again.’
Kate
Leeds
October 19
‘This was the first time we used PetStay and we were very pleased with the experience. The initial meeting with Katie was arranged very quickly and we had plenty of time to introduce our dog Holly and to discuss all the arrangements. Katie was friendly and welcoming but also professional, taking notes of Holly’s habits and routines. This was only a short 4 days stay but Katie kept us regularly informed with messages, photos and emails. Holly had a great time and enjoyed very much the children’s company. Holly was a bit unsettled one night and Katie went out of her way to calm her and help her settle down again. We would recommend PetStay and will certainly use it again.’
Luisa
October 19
Paris
‘Paris has just returned from her first stay away with PetStay. Sean and Amanda had Paris for 3 nights and this is the first time in 12 years she’s ever stayed with anyone other than family. I was extremely nervous about leaving her but she had an absolute ball and Sean and Amanda absolutely loved her. They sent over a photo and an update to let me know she was OK. I would recommend PetStay to anyone I’m over the moon with the service and will definitely be using again.’
Verity
August 19
‘Bess has just returned home from her first stay with Liz and Malcolm and I can highly recommend them. Liz has a lot of experience of caring for dogs and I felt very reassured when I dropped Bess off. Bess has had excellent care and I can tell that Bess has had a good week because she has been very content since she returned home with no evidence of any separation anxiety. I would not hesitate booking another PetStay with Liz and Malcolm again.’
Liz
Leeds
August 19
Holly
‘Booked a late holiday and PetStay were fantastic at finding us a wonderful home for our dog Holly to stay. Liz was amazing and sent us a reassuring text to let us know Holly was settled and happy. Such a fantastic quality service and would recommend to use.’
Janice
Wetherby
August 19
Jessie
‘I am delighted with PetStay. I only left Jessie so that we could have a relaxing week going out for meals etc., without rushing back for Jessie. Also it was a trial for our break later in October as she is very timid. Jean is lovely with the dogs and I went away feeling very confident Jessie would be well looked after. Many thanks.’
Dorothy
July 19
Henry & Annie
‘Henry and Annie had a fantastic stay with John and Frances. They were very accommodating to special requests like making toast for them in the morning and sliced carrots in the evening 🙂 It is obvious they really are dog lovers and Tracy did a great job with placement with the right carers. The dogs came home happy and relaxed unlike the times they’ve stayed in kennels unfortunately. We will definitely be using PetStay again particularly with John and Frances if available. Oh and John took some really lovely pictures of the dogs and actually had real photos developed. Much appreciated!’
Brooke
Tosside
July 19
Maggie
‘It’s not easy leaving your dog when you go away. Especially if your dog is a very nervous little whippet! With John it was easy and re-assuring. He clearly loves and understands dogs. Maggie had a great time and was sad to leave John when we picked her up! She was even a bit more confident after staying with John! Would use again in the future without hesitation.’
Jon and Laura (and Maggie)
July 19
Poppy
‘Thank you, we had a lovely holiday and Poppy very much enjoyed her stay with Patricia and Andrew. They were extremely caring and provided extra photos of Poppy on her Birthday which we were very grateful for. They were brilliant and we would like for Poppy to go again, in the future, if possible.’
Caroline
June 19
Alfie
Sam from PetStay has had my dog Alfie twice. When I drop him off he just goes in and makes himself at home! It means I don’t feel guilty about leaving him and can enjoy my holiday as well. I would highly recommend Sam.
Ceila
June 19
Forrest
We had a great experience with our first PetStay booking for our bouncy Sprocker Spaniel, Forrest. We knew Sean and Amanda would be wonderful carers when we met them and Forrest came back from his stay a very happy and tired pup after lots of attention and walks. It was the first time leaving him with anyone other than family so we were grateful to be kept up to date on how he was. Thank you!
Kirstin
Leeds
June 19
Pepper
Amazing service. Pepper was very settled throughout her holiday with the sitters. Great communications. I’d highly recommend them.
Corinne
Leeds
May 19
Lily
Thank you so much to Denise for looking after Lily for me. It’s the first time I’ve left her with someone from out of the family and as an older dog, I have to admit I was a bit nervous but I didn’t need to be as Denise was a wonderful carer. She sent me updates and photos, letting me know how Lily was doing and I know she cared for her as if she was her own dog. I’m so grateful. Thank you.
Liz
May 19
Pixie
The whole experience of PetStay was brilliant. Tracy was very efficient in finding us a pet sitter and Patricia and Andrew who looked after our dog Pixie were amazing. They were so friendly and welcoming when we met them and we could tell straight away that they would be wonderful looking after Pixie whilst we were on holiday. Patricia sent photos and updates which put my mind at ease and we wouldn’t hesitate to recommend them. Thank you! Will be using you again
Sarah
Harrogate
May 19
Ollie
Our 6 year old Miniature Schnauzer, Ollie, stayed with Patricia and Andrew for two weeks in September 2018. Having previously had family come to stay and look after him, our circumstances changed and we had to look for an alternative to kennels. We couldn’t have chosen better. The service we received from PetStay was exceptional – from initial enquiry – to collection of Ollie from the carers on our return from holiday. It was lovely to meet Patricia and Andrew prior to our holiday, when we were able discuss Ollie’s likes and dislikes. Ollie has a few home comforts which we were hoping to retain … and Patricia was more than happy to accommodate these requests. During our holiday, Patricia kindly kept us up to date by text message and we found it reassuring to hear that Ollie had settled and made himself at home. On our return, Patricia greeted us with Ollie under arm and it was so lovely to see him happy and content with someone other than ourselves. A massive thank you to all at PetStay – particularly Patricia and Andrew. We would have no hesitation in using this service again and would definitely recommend.
Darrin
Harrogate
December 2018
Bramble
Our puppy of 8 months had a great time with Sam and Rollo when we went away for 6 days. We had such peace of mind knowing she was in a loving, fun family. Thank you so much- Bramble has lovely new pals, can’t wait to see them again !
Anne
Harrogate
December 2018
Ozzy & Eddie
We had a whole family weekend trip to Lapland planned and our dogs Eddie and Ozzy had never stayed outside the family – this made me very anxious about leaving them with anyone – I worry a lot about them as they are both rescued and have various ‘issues’ and can be quite anxious dogs. They were booked to stay with Frances and John (Wetherby) and they were amazing from the first time we met them. They were so relaxed and friendly which helped the dogs, their garden was great as it is quiet (away from the road) and super secure! They allowed us to visit a second time before the dogs stayed and didn’t make us feel crazy for asking to do this. They sent us photos during the dogs stay which showed they were clearly very settled (fast asleep on the sofa!!) and I actually managed to relax and enjoy a weekend away which I never thought I would!!!
Charlotte
Leeds
December 2018
Rio
Thank you Tracy at Petstay for arranging for our two dogs, Pink and Basil, to stay with Helen and Andy while we went on holiday. We have not had good experiences with them going into kennels but from our very first meeting with Helen and Andy when the dogs didn’t want to leave, we just knew we’d found the right place for them! We returned to two very happy, relaxed and contented dogs. I think they may have had a better time than we did! Thank you again, and we will definitely be in touch next time as we can now go away without worrying.
Julia
York
December 2018
Rio
“We can’t speak highly enough or heap enough praise on John & Francis, they are absolutely 5* amazing all the way. Rio runs down their path wagging her tail – what more do we need to see – we leave for our holidays knowing that she is with caring dog lovers who treat her as if she were their own. We have confidence that should anything untoward happen their paperwork is spot on, they know all Rio’s little characteristics, know her complicated routine and we just love them as friends now and as amazing carer’s for our nervous, excitable but gorgeous doggy. I couldn’t expect any more from them, simply put – 100% all the way.”
Ross
Harrogate
November 2018
Baron
“Our first time using Petstay and we were matched with Patricia & Andrew and I can only say I couldn’t have asked for better carers for my precious dog. Even from the meet & greet visit I knew he would be in very good hands they are truly genuine dog lovers & their home has a lovely caring aura. My chocolate Labrador requires medication & a special diet but Patricia & Andrew couldn’t have made it any easier carrying on his usual routine without any issue. I could tell Baron really loved them & will be happy to go back to them again. We’ve already booked again for a longer period in a few months. I can’t recommend Patricia & Andrew enough also Tracy from Petstay from the first contact was great & made the whole process so easy. Thank you so much. Anna.”
Anna
Harrogate
November 2018
Millie
“My dog Millie stayed with Michael and Sandy for the weekend. Their understanding and kindness was apparent from the outset, as Millie is not an outgoing dog, and takes time to get to know people. I was sent many photos and updates on how Millie was doing. I could not fault the stay over for Millie. Thank you very much for taking such good care of Millie.”
Jane
Harrogate
November 2018
Beau
“I contacted PetStay as our dog Beau had never been away from us and I wanted to find the best possible care for him. I was not disappointed. Tracy put us in touch with Helen and Peter and the meet and greet was so positive that any fears I had just disappeared. The whole family were just delightful and took such great care of our dog that I feel that this company deserves its number 1 rating. A fabulous service from start to finish.”
Maureen
Knaresborough
October 2018
“Would like to thank Val and Chris for looking after Poppy and Molly. I felt really relaxed leaving them with Val and Chris and would definitely want them to go again.”
Sue
Leeds
July 2018
Maisy
“We would just like to thank John & Frances for looking after our 6 year old Maltese Terrier Maisy whilst we were away. She seem settled and happy and John kept us up to date by sending us lovely photos of her to reassure us. There was no need really as the care and attention they showed was exceptional. Thank you for having her and we feel that Maisy really enjoyed her stay. One happy doggie!! ”
Dave & Gaynor
Leeds
June 2018
Phoebe
I have no hesitation in giving 5 stars all round for the recent care of our dog, Phoebe. Our usual carer was taken ill a few days before our recent holiday and at such short notice I felt that I wouldn’t manage to join the rest of my family for the break. We discovered PetStay via a web search and made contact, from this point the service was excellent. We first spoke to Tracey who quickly found us potential carers and within 2 days I met our wonderful, dog loving, carers John and Frances. I spent an hour at their home to discuss the various needs of my allergic, nervous pet. My dog who is very anxious around new people took to John and Frances within minutes, I think she realised as quickly as I did how much they both love dogs.
The care during Phoebes stay was excellent, all of our requirements were stuck to, she was properly exercised and her food regime was followed which meant that we have had no health issues with her since she returned home.
John took time to email me each day with an update of how Phoebes was getting on with a few accompanying photos of her days activities, a great touch.
I will certainly be using John and Frances again.
Mark
Leeds
May 2018
Sam
Was very impressed with PetStay. I’d been worried about leaving my border collie as he’s not the easiest dog, pulls a lot on the lead and chases cars. He was so well looked after and was very relaxed and happy when I collected him. Patricia and Andrew clearly love looking after dogs and that shows. I understand he made himself very much at home! The admin side with Tracy was extremely efficient and I will definitely be rebooking.
Miranda
Leeds
April 2018
We left Alfie for a few days with a lovely family, Ron, Irene and Paula. It was clear he had been looked after very well and they were true dog lovers. Alfie had a wonderful time in their home and we could have not been more pleased. I would recommend them and hope to use them again when we go away.
Deborah
Knaresborough
April 2018
Willow
John and Frances in Wetherby looked after our Staffordshire Bull Terrier whilst we were away. All I can say is that I was so pleased with the care and attention that they gave Willow which was of a very high standard. Already booked two more stays for willow.
Janet
Tadcaster
March 2018
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Lucy & Max
My two greyhounds stayed with Katie and were very happy and relaxed when I picked them up; they’d clearly had a great time and were far happier than they are after staying in kennels. The whole booking process was easy and straightforward.”
Sally
North Leeds
January 2018
Maisy
This was the first time we have used the petstay service and it certainly won’t be our last! The love and care given to our five and a half year old Maltese Frise Maisy, by Ron, Irene and Paula was second to none. It was Maisy’s first time away from home, other than being with family members so we were obviously anxious. We needn’t have been as she seemed very happy and contented and seemed to have enjoyed her stay. Thank you Ron, Irene and Paula for making it such a pleasurable break for myself, my husband and Maisy too.
August 2017
Cherry
‘I have just returned from my first holiday away from my pooch and can honestly say I felt totally reassured and happy throughout my stay. John and Frances kept me up to date with my dogs progress and when I collected her she almost didn’t want to come home! I will definitely be using this service, in particular, John and Francis again, as they truly are dog lovers and I feel cherry had a home from home experience. Thank you so much!’
June 2017
Smudge
Thank you to Ron and Irene for looking after my beloved Smudge for us, it was very comforting to receive a call to say she had settled, as we had a difficult family matter to attend to which made it much easier for us, I won’t hesitate to use this service again should the need arise and certainly recommend this as I wasn’t happy to put Smudge into kennels, she certainly enjoyed her little “holiday” once again Thank you so much
May 2017
Riley
Riley had a fantastic holiday with Carol. It was so good to receive the photos she regularly sent us of him out walking in the garden and having cuddles.
We hope she will be able to have him to stay again soon.
Lorraine, Leeds, July 2016
Donnie & Jaffa
We were very happy with the service that Petstay & Jean Beck gave to us & my 2 girls – Donnie & Jaffa. We would recommend them to family & friends with no hesitation!
Jean, Harrogate, April 2016
Arnold
We received excellent service from PetStay. Claire was great and we had no worries leaving Arnold in her care. A perfect alternative to kennels. Would definitely recommend.
Emma, Harrogate, April 2016
Rusty & Nessa
Rusty and Nessa can be a handful as they are both rescue dogs and Rusty is protective of his family meaning he gets very defensive when taken out of his routine. Ron and Irene have always followed our instructions to the letter and every day I drop them off with wagging tails which believe me is not the normal thing for Rusty when being separated from me !!
They have also been superb with giving Rusty his medication and without asking have always reported any abnormal behaviour when I collect them. Rusty suffers from some sort of seizure event (although I think this is now finally sorted !!)
So once again thanks for your help with finding Ron and Irene I would never look to put my dogs anywhere else. The care they show towards our dogs is second to none.
Kevin, Harrogate, April 2016
Poppy
I first contacted Petstay a couple of years ago when we needed someone to look after our dog Poppy while we went on holiday as we would not be happy to put her in kennels. My son had always looked after her but he was about to move to America. I searched the internet for alternatives to kennels and found Petstay, I contacted Sally who was very efficient, getting back to me straight away and after asking a few questions about Poppy’s needs she put us in touch with John and Frances and we haven’t looked back since.
At our initial meeting it was obvious that John and Frances loved dogs and Poppy seemed very happy and comfortable with them. Even though we knew they would look after her well we were still very apprehensive about leaving her, but we needn’t have worried she thoroughly enjoyed her time with them and John emailed photos of Poppy to put our minds at rest. Poppy requires medication and it is never an inconvenience to John and Frances to administer her tablets.
Poppy has now stayed with John and Frances five times and she bounds happily into their home, always pleased to see them again, when we drop her off. It is obvious to us that John and Frances love having Poppy to stay (even though she is a demon with their mail!!) We can rest assured that when Poppy stays with John and Frances that she is happy and content and she will be back to stay in the summer.
A big thank you to Sally at Petstay and John and Frances, we don’t know where we would be without them.
Barbara and John, Knaresborough , February 2016
Juno
We were very happy with the service Petstay provide.
I suspect Juno was very spoilt with Win and had a lovely time with walks in Ripley Woods and Fountains Abbey.
Virginia, Harrogate , January 2016
Jack
A friend recommended PetStay to me well over a year ago when I was struggling to find someone to look after our Labrador, Jack.
I contacted Sally and haven’t looked back!
Sally is professional and very reliable, always getting back to me within 24 hours of placing my booking, which since finding PetStay have been plentiful!
Jack has been looked after by two carers, John and Frances and Denise and “Dave” , Dave being her very friendly terrier.
Jack always bounds into both homes, and is warmly welcomed. Personally I think that speaks volumes. I often think Jack looks really disappointed when I return to pick him up after his stay.
I am so happy with the care that Jack receives that this year we have booked a 3 week holiday. Jack also benefits, he will be holidaying with Denise and Dave!
I have no hesitation in recommending “PetStay”.
Jo, Wetherby , January 2016
Franklin
We are thrilled to bits with PetStay!! We have now used their services on three separate occasions, and we truly couldn’t be happier. Our carer Jenny is an absolute gem. Franklin is so keen to go to Jenny’s, and each time we pick him up to come home, he somehow always looks cuter and happier than ever before! Jenny will text us fun updates throughout the holiday, so we have constant peace of mind. It is so much fun to share Franklin with someone who spoils him as much as we do!
The “behind-the-scenes” team at PetStay is also brilliant (thank you, Sally!). It’s very easy to make bookings and get our questions answered. They know how to ensure every detail is considered to create a happy experience for all – the family, the carer, and of course…the dog!
Thank you, PetStay! Our family is so grateful for everything you do.
Lauren , January 2016
Jack
A friend recommended PetStay to me well over a year ago when I was struggling to find someone to look after our Labrador, Jack.
I contacted Sally and haven’t looked back!
Sally is professional and very reliable, always getting back to me within 24 hours of placing my booking, which since finding PetStay have been plentiful!
Jack has been looked after by two carers, John and Frances and Denise and “Dave” , Dave being her very friendly terrier.
Jack always bounds into both homes, and is warmly welcomed. Personally I think that speaks volumes. I often think Jack looks really disappointed when I return to pick him up after his stay.
I am so happy with the care that Jack receives that this year we have booked a 3 week holiday. Jack also benefits, he will be holidaying with Denise and Dave!
I have no hesitation in recommending “PetStay”.
Jo, Wetherby , January 2016
Red
Can’t thank Sally and Garrod enough for looking after our border terrier Red, whilst we holidayed for 3 weeks. PetStay really is a home from home and we received wonderful updates/pictures of his adventures and time spent with the family. I wouldn’t put him anywhere else now and would recommend Petstay to anyone – complete peace of mind in a loving, secure environment! Thank you
Nikki, East Keswick, August 2015
Pippy
We wanted a home from home environment for our dog as we were embarking on an epic journey for over three weeks on a family holiday to China! Wow what a great service we got from PetStay right from the start – from my first enquiry to finding a suitable potential home very quickly and then setting up a meeting with Liz and then smooth payment and clear instructions. The form to complete about Pippy’s daily routine and preferences was very comprehensive and made discussions when I met Liz really useful so we were both clear about what Pippy needed.
We set off leaving Pippy – we were apprehensive and nervous, would he be OK? (well we cried leaving him)….. This is our first family dog and the first time we had left him for any time. But we need not have worried – he was already starting to settle in and becoming part of the gang with Toby and Squib! We need not have worried in the slightest. Liz and Malcolm had got things all planned and sorted and Pippy was already having a good time. A phone call when I got home really reassured me and put my mind at rest. Also texts whilst we were away were very reassuring.
Meeting up with Pippy again when we got back went really well – he was so pleased to see us ( we were so relieved he had not forgotten who we were) – lots of yelps, licks and jumping about when he caught sight of us! At the same time Pippy was obviously happy and settled and looked really good. Groomed daily and with sparkling teeth after daily cleans too!
And an added and unexpected lovely touch was to be given a few snapshot photos taken during his stay showing him clearly having a great time!
So overall – delighted.
Would we use PetStay again? – definitely, would we recommend Liz and Malcolm – most definitely and will we tell our friends how happy we were with the service – Definitely YES!
Jacqueline, Harrogate, August 2015
Bertie
I would just like to thank you for all your help in securing Bertie a ‘home from home’ experience whilst we were on holiday for two weeks. Bertie is a very gentle and loving dog who doesn’t suit kennels, so when we were unable to find someone to care for him, you came to our rescue. From the outset you were diligent in finding the right carer for our Pointer and arranged a
meeting so that we felt comfortable in where he would be staying. The carer was perfect and Bertie was happy and relaxed when we went to collect him. He had had such a brilliant time I think he wanted to stay! Thank you so much and I would certainly have no hesitation in recommending PetStay.
Fiona, York, June 2015
Lilly
We are delighted with the service offered by PetStay. From our first inquiry all emails were answered promptly and clearly with easily understood information. Following our initial visit to our carers Lilly was really pleased to arrive there when we left for our weekend away and was keen to go into the house where she was staying. She was really pleased to see us on our return but it was clear that she had been well cared for and happy during our absence. I would not hesitate to recommend PetStay and use your services again.
Many thanks for a really good service.
Ian, Aberford, May 2015
Gertie & Wilbur
We recently left our pooches Gertie and Wilbur with the lovely Natalie for 5 days. They were cared for in the home which included Toby, they all got along famously and Toby didn’t seem to mind that the 2 house guests commandeered his bed for the duration. We would definitely use PetStay again rather than leave the dogs in kennels. Thank you
Rachel and Neil, Harrogate – December 2014
Poppy & Mia
I would be grateful if you could pass on a big thank you to Ron, Irene and Paula for looking after out two dogs, Mia and Poppy. They were very well cared for and spoiled with cuddles and walks all week.
They are all clearly real dog lovers who sincerely care for dogs and enjoy looking after them. It was a great comfort to us knowing that our dogs would be in such a caring and safe environment whilst we were away.
Our dogs had a great stay and we would certainly highly recommend Ron, Irene and Paula to any other dog owners.
Steve and Belinda September 2014
Bentley
Thank you soooooooo much for sorting out the care of Bentley despite such a short notice. We had a great holiday and so did Bentley! Helen and Andrew were amazing with Bentley since the day we met them. During our holiday, Helen kept us updated via text message on how Bentley was settling in, which definitely reassured us.
Since I first contacted you, the whole process was very simple and straightforward. I would definitely rely on PetStay again to take care of Bentley next time we go away. We would definitely use PetStay again in preference to kennels.
Maria, August 2014
Amber
Just to say thank you for all your help at PetStay and for finding a family to look after Amber while we were away. We had a great holiday and Amber seemed to be very happy staying with Catherine! Both she and her family were very caring and friendly and I think Amber was truly given lots of love and attention while there. Catherine emailed us every few days with updates while we were away and also sent photos of Amber which was really reassuring.
We were really impressed with the service Petstay provided from start to finish. Our initial enquiry was responded to very quickly and although at that time you didn’t have any availability, you very helpfully contacted me shortly thereafter to let me know you had some new carers available whom we visited along with Amber before finalising the booking. We were really relieved to know she would be staying with a family and not in kennels as she was just a puppy (age 6 months).
We would definitely use PetStay again in preference to kennels.
Pheobe
Just wanted to thank you again for organising Phoebe’s ‘holiday’ with Ron and Irene. She obviously had a lovely time with them and was looking great when we collected her after two weeks – not the experience we had with local kennels! They contacted us during the holiday to let us know that all was well and it certainly made for a more relaxing holiday for us. We would certainly use them again!
Jane Swift, July 2014
Hugo
We were over the moon with the care and attention that Hugo received from Irene Ron and Paula. When we picked him up he was happily very glad to see us. He was obviously feeling quite at home following Irene around the house and sitting in the chair with her. The photo was taken in our garden within ½ hour of getting home and Hugo is lovely and clean and playing with the toy he was given at his holiday home. I don’t see how his stay could be improved and I would recommend this home service to any one who wants a home from home for their pet. The service was wonderful from start to finish. Thank you to all of you at PetStay.
Thank you Hugo, Sheila and Taff, June 2014
Teeny & Tilly
I thought I would drop you an e mail to thank you very much for all your help in finding someone to look after the dogs while we were away, and at short notice too.
The dogs have had a lovely time and Ron, Irene and Paula were great to deal with and made me feel very confident that my girls would be well looked after, which indeed they were. I shall definitely use your service in the future, and hopefully if I get my act together in time, can use Ron and Irene again.. Many thanks once again.
Wendy,May 2014
Barney & Tilly
I would like to say a massive thank you for letting us go on holiday and not worry about the dogs! Ron and Irene are fantastic and obviously love dogs, it was clear from our first meeting. Tilly and Barney came home happy, well brushed and they hadn’t lost any weight which is what happened in the kennels. We would love to book Ron and Irene for next year’s holiday, they are a real credit to PetStay.
Many thanks once again
Denise, April 2014
Maggie
We found the thought of leaving Maggie, our Border Terrier, really difficult when going on holiday. We looked at kennels but didn’t feel comfortable in leaving her in such a different environment. We decided to look at Petstay and that’s where we met Sally and Garrod.Sally and Garrod have been exceptional. They have made sure Maggie’s every whim is catered for: from giving her porridge in the morning, to ensuring that she has at least an hours exercise each day. Not only that, they have sent us regular e-mails and pictures to keep us up to date with how she’s getting on.
I now no longer worry about leaving her when we’re away. I know she is happy – the tell-tale sign is her tail wagging as she arrives, which makes the whole process easy for us. They are fantastic!
Paula North, March 2014
Bruno
It’s always a worry leaving your family pet when you go away so I was delighted when we found a “Home from Home” for Bruno, our 10 year old Italian Spinone.
Sally & Garrod were keen to understand what he enjoyed and clearly had a lot of experience of caring for dogs. They requested relevant contact numbers, including our vet, and made me feel confident that he was in good hands.
Bruno really took to them and has now been to stay on several occasions. He is always pleased to see them – and happy for me to go! When I collect him he is calm and relaxed and I can tell by the tales Garrod tells that he has had a great time.I therefore have no hesitation in recommending Sally & Garrod Cooper to care for your dog!
Penny Harrison, February 2014
Daisy
It will be the fourth year that Daisy has stayed with carers Ken and Sue while we visit our son and family in South Africa. We can leave her behind with the confidence that the care she will receive is second to none. We know from past years that she enjoys her “holiday”, the way she greets Ken and Sue plus her first dash to the “treat cupboard” is a good testimony to this. We would never have been happy leaving Daisy in kennels and from our first meeting with her future careers our peace of mind was assured, we would wholeheartedly recommend PetStay to anyone looking for a kennel alternative.
Pat, York, North Yorkshire January 2014
Rolo
Going away knowing that Sally & Garrod provide a second home to Rolo is so much easier. By maintaining his routine and welcoming Rolo in to their home I know I will return to a very happy and contented dog.
Penny & Andrew , December 2013
Dexter & DeeDee
Just wanted you to know how happy I was with Dexter and Dee Dee staying with such a wonderful family. I’ve never been so happy and relaxed as I was leaving them with Hilary, Graham and Annissa and thank you, too, for finding such lovely people and especially at such short notice.When I go away again I definitely want them to go back there. Hilary kept me updated with pics and emails which was so nice and she also had their characters sussed in no time at all. I know the dogs loved their stay too, with how they were when they came back. So once again thank you, keep up the good work.
Sheron, January 2013
Skye
Just a note to say how delighted we were with the service Natalie provided for us – we know that Skye had a very happy stay with Natalie, and we were very impressed by her attention to detail, and the care she took to look after Skye in the way we wanted. We were able to relax and enjoy our holiday without any worries. We would have no hesitation in using Natalie’s services again.
Margaret, January 2013
Shay
I just wanted to let you know how pleased we were with the care taken by Andrew and Mel Watkinson to look after Shay whilst we were away. It was a scary thought leaving him with strangers as he is a needy dog but he really appeared to be quite taken with them both (Andrew in particular since he spent most time with him). We were happy to see an excitable but stress free dog on our arrival to their house.If Andrew and Mel would consider having him again in the future (if they haven’t been too put off), we would be delighted! Should any other occasion arise where we need somewhere for Shay to stay, rest assured, I will be in touch.
Stephanie, April 2013
Ruby
Hi – thank you so much for our lovley dog carers for Ruby, they’re a lovely couple and Ruby seemed so much happier this time than when we left her in kennels. I’d also like to try to book them again for a trip we would like to make in April.
Taneth, York, Feburary 2013
Pebbles
I just wanted to say a big ‘thank you’ to you for putting us in touch with Trish – she looked after Pebbles so well, and is such a very nice lady – I’m delighted to know that both she and Lynne are both wonderful carers, and hope to use their, and your help many times in the future!… all the best.
Frances, July 2013
Yogi
Thank you so much for looking after Yogi so well and for bring him to the wedding, it really did make our wedding day fantastic. It also made us feel so much better knowing he was being looked after by you both rather than in some lonely kennel.
Anne & Peter
Rupert
This was the first time Rupert and Huckleberry have been left. Helen was amazing and they were returned just as I left them happy after a lovely holiday. I will definitely be using PetStay again and hopefully with Helen…
Jane May 2014
Please meet some of our PetStay carers:
We have been PetStay carers since 2014 and have welcomed holiday dogs of all sizes into our home over the years, from ex-racing greyhounds to chugs, Heinz 57 to rare and endangered breeds and have all been delightful. When we started we had 2 dogs of our own and our 7 year old Grandson living with us and never had a problem. We now just have 1 resident dog aged nearly 12 years who came from Dogs Trust just over 2 years ago and she loves having holiday playmates and another grandson has also moved in, so now in 2022 there are 2 of them aged 14 and 9 years old. The holidaymakers settle in very quickly, no more than half a day, and start to enjoy themselves. The owners of our regular visitors tell me their pets get excited when they recognise the area and jump out of the car and head straight for the front door.
Anyone who loves dogs, has patience and no preconceived ideas about particular breeds who enjoy the company of these canine guests. Our policy is that its their holiday and its our job to ensure they are relaxed, happy and having a good time.
Take the plunge, give it a go and meet wonderful dogs and their lovely owners.
Contact Details
To find out more or to arrange a visit to one of our carers in the North Leeds and Harrogate area, please get in touch using the details below.
Mobile: 07517 670530
Email: katie@petstay.net
New Customer Enquiry
PetStay will only use the information you give us for the purpose of responding to your enquiry, which we aim to do by email or phone as quickly as is possible.
New Carer Enquiry
PetStay will only use the information you give us for the purpose of responding to your enquiry, which we aim to do by email or phone as quickly as is possible.