Home Dog Boarding
Home Dog Boarding
in the Suffolk area
We are the alternative to kennels in Ipswich,
Bury St Edmunds, Lowestoft, Woodbridge, Wickham Market, Aldeburgh,
Brandon, Thetford, Newmarket, Sudbury, Beccles, Bungay, Diss, Eye, Southwold.
Your local PetStay branch
Home Dog Boarding in Suffolk
We are the alternative to kennels in Ipswich, Bury St Edmunds, Lowestoft, Woodbridge, Wickham Market, Aldeburgh, Brandon, Thetford, Newmarket, Sudbury, Beccles, Bungay, Diss, Eye, Southwold.

Tel: 01473 845300
Mobile: 07918 531516

PetStay Suffolk Branch

☎ – 07918 531516

E – claire@petstay.net

Hello, my name is Claire, welcome to PetStay Suffolk. I live just outside Ipswich with my husband and our two children. I have had dogs my whole life and love the joy they bring. After we lost our beloved Bernese Mountain dog named Otto, we decided to have a break from owning a dog, I then took a break from my career to look after our children full time & found I really missed the company & exercise a dog brings to the house so became a carer for PetStay Suffolk. I have been a carer for over 7 years. When the opportunity to own PetStay Suffolk came up, I just knew it was the right move for me as I have so enjoyed being part of the brilliant PetStay family & owning the Suffolk franchise was the natural step.

 

How it works

I understand the love that owners have for their dogs and from experience, I know that owners do not want to leave their furry family members in a kennel. PetStay offer bespoke home boarding for family dogs – ensuring your dog has a great holiday as well as yourselves!

 

Our Carers

All our carers are carefully selected, insured, and meet our strict home dog boarding criteria. We are meticulous about matching the right carer to the right dog, and your dog will have their carer all to themselves as we don’t mix dogs from different households.
You can trust us to look after your dog and keep it safe and happy.

Become a carer

If you’re interested in becoming a carer I’d love to hear from you. You need to have experience looking after dogs, be at home during the day and have a secure garden. You can look forward to welcoming some delightful doggy guests into your home with the added bonus of earning an income.

If you want to find out more and book a holiday for your dog, or if you want to enquire about becoming a carer and joining our team, please get in touch using the numbers or email address below.

Claire – PetStay Suffolk

Contact Details

To find out more or to arrange a visit to one of our carers in the Suffolk area, please get in touch using the details below.

Facebook

Tel: 01473 845300The Good Dog Guide

Mobile: 07918 531516

Email: claire@petstay.net

Licence Number:

Babergh & Mid Suffolk Council – LN/000001118

Ipswich Council – AWL0001

Colchester City Council – LN/000010125

East Suffolk – 24/00010/AW181LI

Brecklands Council – AWL0192

Areas coveredWe cover all of the Suffolk area including postcodes:

IP1 to IP33, CO7, CO8, CO10 & CO11, CB8 & CB9, NR32, NR33, NR34, NR35

Ipswich: including Woodbridge, Wickham Market, Aldeburgh, Saxmundham, Framlingham, Halesworth, Stowmarket, Hadleigh, Manningtree and Felixstowe
Bury St Edmunds: including Brandon, Thetford, Newmarket, Haverhill and Sudbury
Lowestoft: including Beccles, Bungay, Diss, Eye, Peasenhall and Southwold

Are you worried about leaving your dog in kennels? Have you ever considered a pet sitting service in Suffolk?

Home dog boarding and pet sitting services in the Suffolk area

PetStay Suffolk is licensed and insured to care for your pet while you are away.

At PetStay Suffolk we have carefully selected many caring and affectionate people who can look after your dog while you are away. Our dog carers provide a loving, home-from-home environment for your four-legged family member.

Here at PetStay Suffolk we offer an outstanding home dog boarding service across the county in Ipswich, Bury St Edmunds, Sudbury, Stowmarket, Lowestoft and the surrounding areas.

Your dog will be paired with a suitable loving carer, who will ensure that they will receive one-to-one attention and won’t miss out on any of the home comforts they are used to. Your carer will stick to your dog’s daily routines to ensure they remain as settled as possible.

Over recent years PetStay has gained an excellent reputation and is now becoming known as THE alternative to kennels throughout Suffolk.

Our guidelines ensure that your dog is left in the most trusted, loving hands possible, so if you would like peace of mind while you’re away give PetStay Suffolk a call.

Home Boarding for Dogs

Home Dog Boarding

  • Exclusive service for your dog/s, we do not mix different dogs together
  • Meet your carer before you book
  • Kinder and less stressful for your dog
  • All routines kept
  • Your dog/s stay in one of our loving carers homes
  • We don’t walk your dog/s off the lead
  • Carers are fully insured and vetted
  • We are recommended by vets and our many, many customers

Our Prices* (Please see below)

1 Dog £30.00 a day
2 Dogs £40.00 a day
3 Dogs £52.00 a day

Prices above are per day, or part thereof, except Bank Holidays. For more information regarding those rates, please contact us.

Here are the few simple stages of booking with PetStay.

1st: Ring or email your local branch to discuss your dogs requirements and dates.
2nd: We will explain all about PetStay and what your next steps would be.
3rd: We then take all details about your dog and then match them to the most suitable carer.
4th: A meeting will be organised for you and your dog to meet the carer.
5th: If you are 100% happy with your carer you would then be ready to book with PetStay.
6th: No later than 5 days after your initial meeting, complete our on-line booking form and pay the arrangement fee.
7th: An email confirmation will be sent to you.
8th: You’re all booked in and don’t have to worry about anything.
9th: Drop your dog off at the carer’s home with food, a bed, toys, and anything else you think they might need.
10th: Go away with complete peace of mind and have a wonderful holiday.

*******************************************************************************************

*PetStay Arrangement Fee

Our daily rate is made up of the Arrangement Fee and the Carer’s Allowance.  These are 2 separate payments.  The Arrangement Fee is a payment to arrange and confirm the booking of your dog’s stay, and is due for payment within 5 days of meeting your dog carer.  For a repeat booking the Arrangement Fee is payable within 5 days of your requested dates being confirmed by PetStay.

The Arrangement Fee is non-refundable or non- transferable

The Arrangement Fee is for the service provided by your local PetStay branch in selecting a suitably matched dog carer for you and your dog.  The Arrangement Fee also represents a proportion of all the administration and ongoing business costs, including but not limited to, Public Liability and Employer Liability insurance, licensing, recruitment of carers, advertising, 24/7 support to carers, and business documentation giving you peace of mind and your dog a quality home dog boarding experience with PetStay.

The Dog Carer’s Allowance

The Carer’s Allowance is paid direct to the dog carer when you drop your dog off

Become a PetStay Dog Carer

If you’re a dog lover and would like to start a new hobby caring for dogs in your own home, we could have the opportunity for you!

Our home boarding dog carers are dedicated dog lovers who have the time to spend with our fantastic guest dogs, but may not be able to take on the full-time responsibility of a dog. Whether you’re unable to take on the full-time commitment of a pet or you’d like to have a friend for your own dog, PetStay can match you with the perfect guest dog to suit your lifestyle!

We do all the hard work! Don’t worry about bookings as we will take care of them. We think it’s important for you to concentrate on all the fun of caring for a guest dog. You can enjoy your daily dose of dog walking! As a PetStay dog carer, you will be covered by our licence and insurance meaning you can enjoy all the benefits of dog sitting our wonderful guest dogs without the headache of running a business!

Please call Claire for more information and an informal chat

Carers Walking Dog

Frequently Asked Questions about becoming a PetStay Carer

What are the requirements of becoming a carer?

You must be a genuine dog lover, have experience of looking after dogs and you need to be home during the day so you have plenty of time to give to the dogs you are caring for. You must have a secure garden and agree to abide by PetStay guidelines. You are allowed to have a dog of your own as long as your dog gets on with other dogs.

How are your carers vetted?

If you meet all the requirements listed above, we will come and visit you at your home. We will check the security of the garden, explain PetStay procedures and show you the guidelines each carer needs to follow. If you are happy with everything and we feel you would make a suitable PetStay carer, we would follow up a reference and arrange public liability insurance for you.

How many dogs can I look after?

Our service is on a one-to-one basis, so only dogs from the same household will stay with you. You are allowed to take up to three dogs from the same household, BUT you choose what you are happy with. We will ask you how many dogs you would like to look after and what sized dog/s you would be happy to care for.

Do I have to provide the food?

No, the owner will bring any food or treats for the duration of the stay. Any toys, bedding, medication and leads will also be brought.

Does the dog/s have to be vaccinated?

Yes each dog MUST have up to date vaccinations, have been wormed and treated for fleas. Proof of the vaccinations will be brought to the meeting and shown to you.

What about walking the dogs?

All dogs should be taken out each day for walks. When you have your meeting with the owners all routines, including the number and length of walks, will be discussed. The dog is only ever walked on a lead.

What if the dog becomes ill?

We/you would endeavour to contact the owner or the emergency contact. The owner or the emergency contact would be liable for any expenses incurred in taking the dog to the vet.

Will I be paid?

You will receive a daily allowance starting from £18 per day.

What happens next?

If you are interested in becoming a carer, please ring us for an informal chat and ask any questions or email us with your details and we will come back to you. You can also use the contact form on the ‘contact us’ tab. If we feel you are suitable we would then arrange to visit you at home.

Apply to be a carer

Please fill in the details below, and we’ll get back to you as soon as possible.

Our Carers

Guest dogs stay in our carers’ homes as members of the family. We have carers throughout Suffolk, all of whom are very experienced dog owners. Every carer is interviewed and inspected by us, is fully insured, and receives mandatory Level 2 (VTQ) Canine First Aid training. Meet some of our carers below and read what they have to say about being part of the PetStay family.

Pug hugs: Anne-Marie with Nico

Anne-Marie

I adore dogs. Always have, since I was a toddler, and have grown up sharing the happiness and joy dogs bring to enrich and fulfil your life. Dogs are therapy, and when I am sharing their company, I am my best self. Happy, secure, relaxed, complete and at one with the world around me.

Since I became a PetStay carer I haven’t stopped smiling and feeling good.  I am having the time of my life meeting some very interesting and characterful loyal and lovable four-legged friends and their devoted owners.

I have a new lease of life and adore getting back out into the fresh air to enjoy invigorating walks in the countryside. Being a PetStay carer is such a rewarding experience, and you always feel supported, valued and respected by Julie, the owner of the PetStay Suffolk Branch. Julie has everything under control and is always available if you need her. Julie supplies you with regular reminders and updates of forthcoming visits and bookings, so you feel completely supported.

Bedtime: Steven & Ralph

June and Steven

‘We became carers as we missed having dogs as part of our family, but didn’t want to go through the heartache of making that final decision when it was time. We enjoy being carers because we meet a variety of dogs, with great characters, it keeps us busy and it makes our house feel like a home again. Also, it’s lovely to meet all the owners.’

Warm welcome: Karen

Karen

‘I have been a PetStay carer for over 5 years and really enjoy it. We had a dog previously, but we just couldn’t go through the heartache of losing another one. I look after a variety of dogs, mainly small to medium, all with different personalities. It’s so lovely when a returning dog just walks in and makes themselves at home. My husband still works, but part-time now, so we are both able to walk the dogs together on his days off.’

 

Canine cuddles: Shirley, Nik and Rosie

Shirley and Nik

My husband Nik and I had an MDH (multiple dachshund household) for over 35 years and before the last one sadly passed away at the ripe old age of 20, we took on a rescue mixed breed. Rosie was more suited to the daily walks in the rural landscape where we now live, and she is a very welcome addition to our home.

It quickly became very clear to me that one dog just wasn’t enough! A friend of mine told me that she was dog boarding at home, and I immediately saw a solution to getting my canine fix.

We have a lot to offer dogs in this environment and all of our guests seem to be very at home here. We love having them stay and our amazing Rosie enjoys sharing her space with them.

PetStay’s philosophy has given us peace of mind that there is backup (in the form of Julie) should we need it and we’re very happy to be part of the team.

 

 

Chillaxing:  Taz and Vinny

Sue and Alan

We became carers for PetStay in 2014. We toyed with the idea of homing another rescue dog when our dear Sally passed away. With PetStay we have the best of both worlds. It’s lovely to have a dog/dogs in the house again. They definitely give us so much pleasure, and we have made many new friends since joining PetStay.
Each dog has its own special personality. We have lovely dogs to stay with us, and we have a lot of regulars. All our regulars know the way to the treat cupboard and love their walks on the heath. There are always lots of cuddles and games.
We have looked after Taz and Vinny in the picture since 2016. It is definitely home from home for them. As you can see from the picture, they always requisition their own chairs.

 

 

Having a ball:

Archie on holiday with Barbara

Barbara

I’ve always loved dogs. I had a Westie for many years until she sadly passed away. I was so thrilled when I realised PetStay were looking for carers and jumped at the opportunity. I’ve been boarding dogs for about 5 years now, mainly just at weekends, and absolutely love looking after the different breeds with their very different personalities. I like to feel they are totally relaxed and that it’s like home from home when they come to stay.

 

Swimming: Brodie on her hols with Denise and Dave

Denise and Dave

‘We became carers because we lost our own dog. We’d always had dogs in our lives, and as carers we love that we get to experience different breeds and see their unique characters. We also get exercise and chill out time when we’re walking them. It’s an escape from our busy lives and we love it.’

 

 

 

Summer stroll: Karen with her dog Fred and Darla

Karen

‘I initially became a PetStay carer because my husband wouldn’t let me have more than one dog, and when I saw the advert for carers I thought this would be my way to have another dog with the added bonus of being paid. I really love dogs and very much enjoy looking after them in my home. All my guest dogs have wonderful temperaments and get on so well with my own dog Fred, who is a Cavalier King Charles spaniel. I also really enjoy taking them on walkies, which keeps me fit, and meeting up with my regular dog walking friends, who also love being introduced to all the different doggie guests.’

 

 

 

Snuggles: Lorna and Brian’s dog Honey with Gary

Lorna and Brian

‘We lost our precious little dogs Josh and Jody within 6 months of each other a year before we joined PetStay. We were still very heart sore but needed dogs in our life that we could love but hand back to owners to help us over our loss. This is the main reason we joined PetStay. We went onto the internet and found the PetStay website, joined as carers and have loved every minute of caring. We have learned so much about different breeds of dog, and we love it so much we carried on as carers even after we got Honey our rescue Cavalier King Charles spaniel. Caring for dogs is our passion.’

 

 

 

 

Our Reviews

Our two Goldadors had an amazing holiday for 9 nights with Claire, Martin and their delightful family. Their garden is spacious and secure, which is exceptionally important with our escapologists! They’re located near the beach, about an hours drive from us, and totally worth the drive for the peace of mind they gave us. I would absolutely recommend!!

Jeanette

Suffolk

December 2024

Maisie has stayed with both Karen in the summer and Claire this month, on both occasions Maisie was well looked after. I received regular photos and updates which put my mind at rest. Will definitely use PetStay again!

Mr & Mrs Taylor

Suffolk

December 2024

Jess

We have been using PetStay for several years and would not use anyone else. Our border collie Jess is almost 11 years and she has several holidays a year with June and Steven. It is so lovely to be able to go away and have no worries about Jess as she is so happy with June and Steven. They provide excellent care of Jess and send me lovely photos and updates. Overall it is always an excellent experience, Jess loves going there and I would highly recommend them.

Caroline

Suffolk

November 2024

PetStay organised a brilliant pairing with Roger. This is the second time we have used them to book him. Roger is kind, patient and totally relaxed with Maggie’s anxious behaviour. She adores him! I would have no hesitation in recommending PetStay and Roger to anyone.

Catherine

Suffolk

November 2024

Bridgit sent several photos, lying beside her dog, another in the garden and another eating, felt she was really being looked after. When collecting Daisy, you could tell she had a good time, thoroughly recommend.

James

Suffolk

November 2024

Edgar had a great holiday with Sue and Alan – as he always does. We always relax knowing that he’s really happy and settled with Sue and Alan. I know for a fact that he was completely and utterly spoiled on his most recent visit. They take such brilliant care of him and are always so careful about his need for limited exercise. They are the absolute best carers we could wish for.

Ruth

Suffolk

October 2024

Freddie had a lovely stay with June and Steven, he was extremely well looked after and we received lots of pictures of Freddie during his stay which was very reassuring.  We would definitely send him back again

Anne

Suffolk

October 2024

Wespe

Wespe stayed with Denise and Dave for a week. She had the holiday living her best live. Solo, Denise and Dave’s dog, and Wespe are firm best mates and have kept Denise and Dave entertained. We couldn’t have asked for better cares to look after our dog. Denise and Dave met everything we asked for and beyond. Our girl was very well looked after in the best home from home environment.

Judith

Suffolk

October 2024

Fantastic care as always. Jack can be a nervous dog but is always delighted with his PetStay stays! Anne Marie takes great care of him and he feels relaxed and happy with her.

Happy Customer

Suffolk

September 2024

Our spaniel stayed with Bridgette for 2 nights whilst we were away for the weekend getting married! The communication was incredible from the first time we went for our meet and greet and also every day during the stay we received pictures and a little update on how he was getting on. He had a lovely time during his stay, he went on plenty of walks and had lots of cuddles. He even came home with a lovely treat bag! We can’t recommend this service enough – it is so reassuring to know that your dog is being looked after like they are part of a family at home. Thank you so much! 😊

Jessica

Suffolk

September 2024

Lexi

Booked a stay for our Dogue de Bordeaux nearly a year ago. Had messages coming up to the appointment. She stayed for a week and looked really at home from the photos we were sent. We have no reservations about taking Lexi there again. Claire is super and if we had to have someone look after Lexi permanently then we would be pleased if it were Claire!

Martyn

Suffolk

September 2024

Bella

Bella the dog is now almost 14 years old. For the past few years she has stayed with the same couple, booked through PetStay, whenever I have to go away. In the past Bella has gone to kennels and not been happy. When I drop her off at Dee and Dave’s she can’t wait to see them. Their home is her second home. Although it is a professional and insured contract, her stay with them is personal. She shares their home, their trips out, and sometimes their KFC 😄. This gives me total peace of mind, so I can go away knowing she is totally cared for, and loved like their own. PetStay is reassuring, reliable, reasonably priced and highly recommended.

Mrs Skene

Suffolk

August 2024

Jasper

Jasper our dog had a fabulous stay with Roger, he is a perfect carer. Jasper was really well looked after and had a lovely time. Roger is a very caring, lovely gentleman and made Jasper feel really at home. Will definitely book Roger again.

Sue

Suffolk

August 2024

We contacted PetStay after booking a holiday in July for our one year old cocker spaniel – PetStay had been recommended by another dog minder in our area.  We were very anxious as this was the first time we would leave our girly with anyone other than her family. We used the Suffolk branch and Claire, the regional co-ordinator, was brilliant at putting our minds at ease straight away that all of the dog careers registered with them went through rigorous checks before they could become pet carers. We were matched to a couple, Ian and Janice, who had been dog owners themselves until earlier this year, and we were able to take Annie to meet them and discuss her routines etc before making a booking.  Janice and Ian were absolutely lovely and even though we were a little nervous about leaving a one year old cocker (for those of you who have owned a one year old cocker you’ll understand why – high energy!!) they were absolutely lovely and nothing we warned them about Annie seemed to phase them. We were uneasy about leaving Annie for the first time but not at all anxious about leaving her with Ian and Janice. When we were away Ian and Janice took fantastic care of our girly and sent updates on a daily via WhatsApp, which really put our minds at rest and relaxed us into our holiday.  When we returned, we returned to a very happy healthy dog. I would definitely recommend PetStay as a good pet care provider.

Karen

Suffolk

July 2024

Very professional service from beginning to end and my dog had a very good experience.

Rebecca

Suffolk

July 2024

MosesMoses

This was our first time with PetStay, after a bad kennel experience, Claire ( Suffolk branch ) was excellent matching Moses with the right carer for him.( Roger) Turns out Moses and Roger both had a brilliant time, the regular updates and photos were a nice touch and we could enjoy our trip away without out worrying .

Suzanne

Suffolk

July 2024

My cockerpoo was made very welcome and seemed to have far more cuddles and attention than he gets at home!  He obviously had a wonderful time and has decided that more cuddles and playing ball is what he should be getting every day, despite all the other things I need to do!  Thank you all so much, I’m sure if you lived nearer Mojo would find a way to come and see you on a regular basis!  I think if I took him back he would run in without a 2nd glance, maybe wave me off from their window!!

Suzy

Suffolk

July 2024

June & Steve are lovely people, very dog friendly and I trust them fully with my 2 Dachshunds.  Twiggy & Sid love their time with June & Steve and I get pictures sent via WhatsApp showing me what they are all up to during my holiday with little captions that always make me smile. I’ve been with PetStay for several years now from the Essex where I used to board my Staffy, to the Suffolk one where I now board my 2 Dachshunds both host families have been excellent and you won’t go far wrong boarding your dogs with June & Steve.

Elaine

Suffolk

June 2024

I was very satisfied with Teddy’s stay with Karen. He seemed to settle in very well, and Karen kept me up to date with photos. They both enjoyed having Teddy. I would happily use Karen again.

Thanks

Michaela

Suffolk

June 2024

As always Anne Marie was wonderful and Maggie enjoyed her holiday there. She has lovely long walks and plenty of cuddles. Anne Marie kept me updated on all there adventures throughout the week. Thanks for such a great service.

Kim

Suffolk

June 2024

Roger looked after our dog very well indeed. We received a daily WhatsApp update from Roger which was reassuring as Bella had been ill in the weeks previous to her stay with Roger. Really nice fella, and a great service. Will definitely use again. Thanks

David

Suffolk

May 2024

Monty and PollyMonty and Polly

PetStay are amazing. Claire was so helpful and helped us out a lot. Our dogs Monty & Polly had a lovely stay with Claire and family. We received pupdates daily with photos so we could relax and enjoy our time away. Thanks again Claire.

Alyson

Suffolk

May 2024

Whole process gone very smoothly. My dogs are rescues and Claire very supportive in my search for someone used to somewhat needy creatures. Roger has been really great. Reassuring and keeps me up to date when I’ve been away.

Jenny

Suffolk

May 2024

Maia had a great time with Brigitte and Bobby, thank you.  I know that she’ll be happy to go back again.

Steve

Suffolk

May 2024

PetStay found the perfect home for our two boys to stay. They both are quite needy but it’s home from home for them. Thank you June & Steven for looking after them so well

Mandy

Suffolk

May 2024

ElsieElsie

Elsie so enjoyed her visit to Nic and Shirley’s! This enabled us to enjoy our time away too, as we were reassured that she was welcomed and being well looked after. Enormous thanks to them both.

Julie

Suffolk

April 2024

TeddyTeddy

Teddy our 11 Year Old Cockerpoo usually stays with family when we go away – so we were a little nervous about approaching “PetStay” but we had absolutely nothing to worry about they matched our Ted with Barbara who was perfect as Ted was lavished with one on one attention. I don’t think he wanted to come home so we would have no hesitation again leaving him with Barbara .. 5 stars !

Donna

Suffolk

April 2024

PetStay arranged a perfect carer for our dog Maggie whilst we were away. Maggie can be a bit anxious but Roger was so confident and relaxed that he really put our minds at rest. He sent us several photos showing a very spoilt dog !! I would have no hesitation in using Roger again.

Catherine

Suffolk

April 2024

I enjoyed the updates I received to show my dog was ok in the boarders home. They seemed like a nice couple and very professional. My only negative would be on the day of collection my dog hadn’t been taken for her second walk- because it had been raining. She should’ve been taken for a walk a couple of hours prior to collection time. I’d travelled home on a very long haul flight and it would’ve been the perfect finish if I hadn’t had to then walk her myself that evening! Other than that, she seemed to have been well cared for, happy and content.

Lisa

Suffolk

April 2024

Dotty

DottyDotty

Dotty has just returned from 2 weeks with the most amazing couple. We’d just lost our older dog less than 2 weeks before we went away, so we’re quite reluctant leaving her, especially as she’s quite anxious, and not the easiest terrier in the world. We had no need to be concerned; she was treated like a member of their family from drop off, we had daily updates and photos, which really settled us. The best bit was, she didn’t want to come home, whilst for many that would be upsetting, for us, we’re glad she was that happy she wanted to stay. Thanks to PetStay for making the introduction seem less, the booking easy, and for your understanding / revising our booking when we lost our other dog quite suddenly.

Andrea

Suffolk

March 2024

Our dogs stayed with Claire and Martin in March so we could have a much needed holiday. From the moment I made contact with Claire to the moment I picked them up to take home I felt assured, and confident that our dogs received the most 5 star care. Lovely messages whilst away comforting to see them happy and well looked after, we can’t thank Claire and Martin enough. Highly recommend PetStay and Claire and Martin, can’t get better care for your fur babies anywhere. Thank you both 🙂

Jo & Paul

Suffolk

March 2024

I have used PetStay for several years. They are well run and organised. I feel very happy leaving my dog with the pet sitting family. I live in Suffolk.

Jo

Suffolk

March 2024

Anne-Marie looked after our doggy with the utmost love and care and sent lots of photos and videos, she is absolutely fantastic, I can highly recommend her. Our doggy loves her.

Anne

February 2024

PetStay has been great. They found us the perfect dog sitters who are nearby and understand our dogs completely. They are looked after really well and love their doggy holidays.

Sarah

February 2024

Yet another successfully stay for my dog Bailey , who loves staying with Brigette . She clearly loves dogs , it’s so reassuring to go away knowing your dog is happy and safe .

Tracy

February 2024

Our little one-year-old cocker spaniel has stayed with Jerry And Rachel a few times now and always seems very happy when we go to pick her up. She enjoys the company of their two dogs and obviously misses them when she comes home. We have used PetStay with our previous dog and recommend them very highly. I am relaxed when we are away in the secure knowledge that our dear dog is being so well looked after.

Happy Customer

February 2024

Kaia and Bess are always looked after in a very caring way. Kaia was born deaf and also has Addison’s disease so is on daily medication. June and Steven take great care to allow Kaia to settle so that she feels relaxed during her stay. She soon is happy enough to get up to the mischeivous games she enjoys at home. Bess settles immediately and loves her cuddles. I never have doubts about leaving them with June and Steven.

Ginette

January 2024

JessJess

We have been using PetStay for several years now. They provide an excellent service and I recommend them to all my friends and family. Jess is now 10 years old. She is a typical border collie always on the go and very inquisitive, although starting to slow down a bit. Jess loves going to stay with June and Steven.They provide excellent care and are very experienced and they understand Jess and what she needs. We get daily photos and messages which is very reassuring and Jess is always clearly having a lovely time.

Caroline

Ipswich

January 2024

IzzyIzzy

Our dog sitters were excellent and they looked after little Izzy (miniature dachshund) really well. She seemed very happy in their household and I wouldn’t hesitate to send her there again. The whole experience using PetStay was brilliant.

Jean

Ipswich

December 2023

BodieBodie

I have nothing but praise for PetStay Our Munsterlander who has “ issues with separation “ was matched with an amazing couple Steve and June, he is soooo happy there and we can now enjoy our holidays again, thank you guys for a truly pet focus service. Our boy is one lucky dog

Zoe

Needham Market

September 2023

MojoMojo

From start to finish our experience with PetStay was very efficient and just what we had hoped for. Vicky and David were lovely with Mojo and the updates and photos were much appreciated.

Suzanne

Snape

September 2023

TillyTilly

Julia found the perfect couple to look after our spaniel puppy, Tilly. I met Jerry and Rachel well before the visit where it was clear that Tilly and their two dogs got on well. I felt that they understood the needs of a young dog. I had no qualms about leaving her with them for a week and enjoyed seeing the photos sent by Jerry. Tilly was clearly very happy when we collected her and knowing that Tilly was in such safe hands certainly contributed to the success of our holiday. It’s god to know that we have found such a good place for her to go and look forward to a continuing relationship with Jerry and Rachel, and their dogs!

Diana

Eye

September 2023

BaileyBailey

Bailey had stayed with Brigitte few times . On his last visit he dragged me into the house!! Couldn’t wait to see Brigitte, such a lovely lady who clearly loves looking after dogs.  It’s so reassuring to go on holiday knowing Bailey is happy and content with Brigitte.  What a great service, would highly recommend PetStay and Brigitte. Thanks!

Tracy

Melton

August 2023

William

Now being the only dog, William did not do at all well in kennels last year, so I went through PetStay and he stayed with Jerry and Rachel for ten days (after an initial meet and greet). They were wonderful, sending photos and texts, and he was wonderfully cared for. When I went to pick him up, he seemed completely at home, and I think he would have happily stayed!

Susie
Earsham

August 2023

Annie

Vicky and David did a fantastic job of looking after Annie. I was anxious as she is 11 years old and has never stayed away from me before. She is an old lady whose main activities are eating and sleeping. I need not have worried. Vicky and David understood and met her needs perfectly and sent photos to reassure me. When I picked her up she was happy and relaxed. I hope that Annie will be able to stay with Vicky and David again in the future. Here is Annie snoring away just after she arrived!

Paula
Worlingham

August 2023

Amber

Huge thank you to Denise and Dave for giving our dog a lovely holiday while we were enjoying ours!

Rosie
Lower Holbrook

August 2023

Teddy & Ruby

Vicky and David did a super job looking after our two Border Terriers. They took great care to understand their needs and also provided photos during their stay. We have used PetStay twice now and both times we have felt very confident that our dogs were relaxed and happy while we were away. Overall, this is an excellent service, especially for dogs that need a little extra care and attention.

Richard & Clare
Ipswich

August 2023

Leia with carers own dog, Rosie

Shirley and Nik looked after Leia beautifully, sending me photos while we were away for reassurance! She was very happy there and enjoyed having the company of another dog. Would not hesitate to send her there again.

Jim
East Bergholt

August 2023

DaisyDaisy

Just wanted to feed back what a great stay Daisy had with Anne-Marie last week. She kept us updated with lots of photos and videos and Daisy was very clearly very at home with Anne-Marie. It definitely helped us to relax on our holiday knowing that Daisy was being so well cared for.

Steph

Creeting St Mary

June 2023

BetsyBetsy

Just wanted to let you know how amazingly and lovingly Anne-Marie looked after Betsy. She sent many videos and updates and really devoted her time to Betsy. We were so impressed. Thank you for recommending her.

Anne

Kesgrave

April 2023

Albie and PercyAlbie and Percy

I just wanted to let you know how much we appreciate PetStay. Albie and Percy had a lovely mini holiday with Sue and Alan last weekend. They seem so happy with them and come home chilled and settled. We are so grateful to have found such wonderful people to share our little boys with. We cannot thank them enough.

Alison

Ipswich

April 2023

EdgarEdgar

Just a quick message to say how much we appreciate Sue and Alan’s care of Edgar….again! He’s returned home a very happy and contented boy. It was obvious when I collected him that he feels so much at home with them. Edgar has one or two little foibles, but Sue and Alan completely ‘get’ that and adjust their care of him to accommodate them, for example, by finding a different walk for him where he was more settled. I honestly don’t think there can be many carers that are so tuned in and it’s something we appreciate enormously. I know I’ve said it before but again, a huge thank you to them and to you for doing all the organising.

Ruth

Wetheringsett

February 2023

RalphRalph

I just wanted to say how pleased we were with the care Denise and Dave provided to Ralph on our recent holiday. When we’ve gone away before, using a different company, Ralph has often come back to us looking very underweight and a bit sorry for himself. This was a completely different story this time round. He looked healthy and very happy indeed! It was clear that Denise and Dave made him feel right at home and spoilt him as though he was their own dog.

Kathryn

Manningtree

January 2023

MaiaMaia

Maia had her first stay with Shirley and Nik, and I think all involved were very pleased with the way it went. I know that she’ll be happy to go back another time. Thanks for arranging it. It was really lucky for me that they had a vacancy just when I needed it.

Steve

Mistley

December 2022

DaisyDaisy

Daisy spent a wonderful week with June and Steve. From texts, photos and videos we can appreciate how much they did for Daisy…even a beautiful personalised Christmas card which will be treasured!! Please pass on our grateful thanks.

Terri

Reydon

December 2022

MaggieMaggie

Anne-Marie was wonderful and I would love to book with her again. She was so caring with Maggie and kept her and us entertained with her great photos and videos. Thank you for the quick and efficient service you offered. I would recommend PetStay to other dog owners who are looking for an alternative to kennels.  It’s always such a worry when you leave your pets, and I had no anxieties whatsoever this time.

Kim

Ipswich

November 2022

BonnieBonnie

Anne-Marie was wonderful. We couldn’t have asked for more. I think Bonnie got a lot of attention and was very well looked after. We got regular updates which we all really enjoyed. I have already said to Anne-Marie we would love to use her again once we have some holiday plans in place. Thanks for your help. I think PetStay is a wonderful idea and a great alternative to the usual dog sitting options, especially when you have a dog that likes attention as much as Bonnie does!

Steve

Ipswich

October 2022

ElsieElsie

Elsie had an amazing time at Brigitte’s. She even bought her a toy from her dog Bobby to come home with.  Brigitte said she thought she was adorable – not an expression I often hear with regard to Elsie!! Thanks for hooking us up. We would always recommend her.

Tracy

Woolpit

October 2022

NicoNico

Nico pug had a lovely time and was thoroughly spoilt.  I’m sure he’d love to go back when we’re next away.

Michelle

Ipswich

October 2022

RufusRufus

We were absolutely delighted with the care Rufus received from Claire and Martin and their family. Rufus had a fantastic time and looked completely at home when we received photos. We would be more than happy for him to go back to Claire and Martin again.’

Kirsten

Framsden

October 2022

Daisy

Just to express my appreciation to June and Steve for their care of Daisy. They are so kind and go well beyond to care for Daisy ….and us. From their photos I can see Daisy had a wonderful time. Many thanks.

Terri

Reydon

September 2022

EdgarEdgar

We were really pleased with Edgar’s care when he stayed with Sue and Alan recently. They obviously looked after him extremely well, and even when we left we felt completely confident that he would be happy….as he was! I think he must have played with all the toys they had as most of them were strewn about the living room when we collected him!!!’

Ruth

Wetheringsett

March 2022

 

EdgarEdgar

Would you please pass on our thanks to Cliff and Sandra for looking after Edgar so well.  He was completely spoiled and although he didn’t want us to leave when we dropped him off, it’s obvious that he loves them both and feels totally at home with them. In fact, when we went to collect him he was reclining on a heap of soft blankets on the sofa!

Ruth

Wetheringsett

October 2021

Lola and FinleyLola & Finley

I just wanted to say thank you for arranging our brilliant dog stay with Claire and Martin. They were absolutely amazing, and we left Lola and Finley with them feeling so reassured. It was obvious to us when we picked them up that the dogs had been very much at home with them, and we will happily choose them again in the future. Thank you for such a great service, we are so happy that we found you, and that you matched us so well.

Sue

Bramford

October 2021

LillyLilly

Lilly has had another little holiday with June and Steven. She absolutely loves being with them. She goes mad in the car when we pull into their road and they are amazing with her. Julie is always so helpful and friendly when booking Lilly in with PetStay. PetStay are amazing. Can’t recommend them highly enough

Kim Anderson

June 2021

WilfWilf

Thank you for arranging Wilf’s stay. He had a wonderful time. I know he was a very excitable teenager for the first day. Karen is so caring, knowledgeable and understanding with him I couldn’t have wished for more. It really helped me having updates from Karen, so thank you. When I returned to pick him up he wasn’t even that fussed to see me – which to me is a sign he had an awesome time.

Emma

Ipswich

June 2021

LokiLoki

We picked Loki up yesterday and he had another wonderful stay with Brenda and Keith. I was worried as since March, Loki had only really been with us and had got a little bit of anxiety, but I didn’t need to worry. He was in brilliant, safe hands and had a wonderful stay. Loki loves his holiday parents. Thanks again for offering a brilliant service and such peace of mind.’

Louise, Ipswich

November 2020

RoxyRoxy

Roxy has just returned from her little holiday with Tracey. She has slept most of the time since being home so they must have tired her out! She has had such a lovely time and loves it there, so thank you. Roxy likes Tracey’s daughter Erin very much. It’s great we have found somewhere that loves her as much as we do. I am so glad we have found your service for her so she does not think we have abandoned her as other families have in the past, as she is a rescue.

Sara, Worlingham

October 2020

Monty and Hugo

Monty and Hugo

We were very happy! The dogs were evidently well looked after, happy and safe. June and Steven sent me some great pictures which were much appreciated and I really felt that they went the extra mile. We would be very happy to send them to June and Steven again.

Felicity and Neil

Dedham

October 2020

Ginnie

‘Just wanted to let you know that Ginnie had a fabulous week with Stacey. We had a great holiday knowing she was so well cared for.

Stacey very kindly sent us loads of updates and pictures. She’s a great asset to PetStay and we would always recommend her.’

Lynne

Stowmarket

March 2020

Dexter

‘Wanted to pass on my praise for Brian and Joy. Dexter just couldn’t wait to get in their door, he was so excited when we dropped him off. Picking him up today, we can tell he’s had an excellent holiday and was well looked after and loved. Please pass on our thanks to them both for once again taking excellent care of him.’

Ben

Lowestoft

February 2020

Loki

‘Just want to say Loki had a fabulous time staying with Brenda and Keith again. I’m not sure he wanted to come home with us. It’s lovely to know that Loki has his holiday parents for when we want to go away. ‘

Louise

Ipswich

February 2020

Lottie

An amazing match was found for my dog while we were away in Asia. Helen was absolutely brilliant. Am now about to book another pet stay. Fantastic service. You can completely relax, it is extremely well run.’

Amalie

Ipswich

Janaury 2019

Meisha

‘Brenda and Keith were amazing with Meisha. She had a lovely time with them. Such a lovely couple and family, and they really made her feel loved. Thank you again for finding Brenda and Keith. It made such a difference to our holiday knowing how happy she was.’

Mari

East Bergholt

December 2019

Woody

‘We have picked up Woody this morning and once again he has had a great time with Denise and Dave. They really look after him so well.’

David

Ashbocking

November  2019

Woody

‘We have picked up Woody this morning and once again he has had a great time with Denise and Dave. They really look after him so well.’

David

Ashbocking

November  2019

Lily

‘I just wanted to say that Lilly has had yet another lovely stay with Brenda and Keith. They are so good with her. Brenda sent lots of photos and she looked so content.

Can’t speak highly enough of your lovely carers.’

Kim

Ipswich

November  2019

Cassie

Thank you for organising Cassie’s stay.  We are very pleased with the care that Cassie received from Terri and John – they are a welcoming couple and understand dogs very well.  Please thank them on our behalf for all they did for our dog and for their kindness to us.’

Pauline

Ipswich

October 2019

Loki

Just want to say thank you to Brenda and Keith for looking after Loki our French bulldog puppy. We were worried about leaving him but we didn’t need to be worried as they were both so caring and loving when we dropped him off. We loved the daily updates and I think I have more photos of Loki than of my own holiday! But it was so reassuring to know he was well cared for and got lots of cuddles. Loki is a character so it was nice to know he was getting the care and attention he is used to. In future we will be booking our stays around Loki’s holiday parents. ‘

Louise and Gavin

Ipswich

August 2019

Frank

‘Just picked up my dachshund Frank after a week’s stay with Brenda & Keith and he was such a happy little boy. I was nervous as I’d never left him with anybody other than family before and he is quite an anxious little thing but Brenda was absolutely amazing…she updated me every day with pictures and what he had been up to and I had no concerns at all. Brenda is so, so lovely, Frank loved her and he will definitely be staying again!’

Joanne
Kesgrave
August 2019

Buster

‘I am so full of praise for Stacey. We have never left Buster before and I was so nervous that no one could love him, put up with his wilful and wily ways and care for him like we do. How wrong I was! Stacey had Buster wrapped around her little finger and eating out the palm of her hand. She loved him as we do and he has even been wandering the house looking for her, since being home. Her communication with us during our holiday was superb and every day we knew what they were getting up to with photos, videos and messages. It was honestly like leaving Buster with a family member! From now on, I’m booking my holidays around Stacey’s availability! Thank you for putting us in touch PetStay.’

Jo
Stowmarket
July 2019

Jackson

“Jackson had the most wonderful holiday – rushing in to see Brenda and Keith without a backward glance! It is so reassuring being able to leave him with such fantastic carers! Makes our holiday all the better too! Many thanks.”

Fiona
East Bergholt
July 2019

Casey, Lottie & Dollie

“We have been using PetStay Suffolk for a few years now and they are fantastic. Joy and Brian who our 3 were paired with are amazing. It really is a home from home. I only wish we had known about PetStay years ago. We go away knowing that our 3 are being loved and in the comfort of a home with company all day and not stuck in a concrete cell. Would recommend these guys 100%.”

Kelly and Keith
Lowestoft
July 2019

Sasha

‘‘I would just like to let you know what a wonderful time Sasha had with Cliff and his partner. She seems to have discovered a previously unknown taste for sardines! Thank you for matching her with Cliff. It was very reassuring for us, especially me.’

Maureen
Acton
June 2019

Lilly

‘Just wanted to say that Lilly had a lovely stay with Denise and Dave. Such lovely people. She looked really settled and content when I picked her up. Lilly’s paws had really flared up before I dropped her off. Denise was really good about cleaning them several times a day to try and help soothe them. I am sure Lilly will have a lovely time with them when she stays again with them in July.’

Kim
Ipswich
June 2019

Lucy & Ariel

‘Brenda and Keith were brilliant and the dogs were extremely happy and settled with them. Such lovely and caring people.’

Jo
Tivetshall St Margaret
June 2019

Tommy

‘I would just like to say a massive thank you for setting us up with Chris and Alan. Lovely people and they looked after Tommy so well he didn’t want to come home.’

Linda
Lowestoft
June 2019

Jensen

‘I just wanted to say what a wonderful job June and Steve did looking after Jenson. They took some truly lovely pictures of him, looking happy and so obviously at home with them. It was a real comfort the continuous updates we got whilst away. He is already looking forward to his Christmas break and we won’t feel so nervous leaving him for such a long time knowing he is in good hands.’

Angela
Capel St Mary
May 2019

Oscar

‘Our best decision ever for Oscar was to use PetStay. We picked up Oscar after an 18-day stay with Stacey. We were very concerned as last year we used kennels and Oscar came back to us a very different dog, but we should not have worried. We received daily updates and photos, he fitted in very well and was even allowed tummy rubs as Stacey said he was a teddy bear with boundaries. She was great with him. Will definitely use PetStay for all our future needs.’

Maureen
Lowestoft
May 2019

Lilly

Just wanted to say that Lilly had another lovely stay with June and Steven. They are absolutely lovely with her and she clearly loves being with them. June sent me lots of brilliant photos and recordings of her out on her walks. Wish I had found PetStay a long time ago.

Kim
Ipswich
May 2019

Pol & Pippa

Our first experience using Petstay has been faultless. Ours two dogs, Pol and Pippa, have just spent a fortnight with June and Steven who have so obviously cared for them with understanding and kindness. They are devoted carers and we are immensely grateful to them. Pippa is not yet a year old and Pol is a rescue dog with a difficult history who needs no more trauma in his life. To see June’s daily photos of two relaxed dogs who seemed so much at home was very reassuring indeed. Thank you PetStay for finding Pol and Pippa two great new friends.

Pamela
Forward Green
April 2019

Millie

‘Milly was taken care of very well by Cliff and Sandra, and as an older dog is not the easiest one to care for. It was lovely to receive photographs of Milly and see that she was doing well. I would have no hesitation in recommending them to anyone.’

Denise
Thurston
April 2019

Brandie

For the past 20 years, my husband and I have traveled to Tobago in the West Indies where we combine work with relaxation for six weeks. Brandie, our Sprocker, has always stayed with her Mum and sister where she was bred, but it was not possible this year. We discovered ‘PetStay’ and Brandie went to stay instead with Cliff and Sandra, having had a successful trial weekend with them. We were absolutely delighted with the care, attention, and love that they bestowed on Brandie. We were sent photos and news of her every 3 days and it was wonderful to know how happy and contented she was. We would definitely use ‘PetStay’ again.

Steve & Jill
Lavenham
April 2019

Ellie & Tess

“My 2 girls, Ellie and Tess spent a lovely 2 weeks with Brenda and Keith in Ipswich. The care they were given was exceptional. They were very happy being spoilt and loved by them. I cant speak highly enough of these 2 wonderful carers and would not hesitate to leave them there again. I can go on holiday rest assured they are in very good hands and enjoying themselves.”

Sharon
Manningtree
April 2019

Lilly

‘I just wanted to say how lovely Brenda and Keith are. They have obviously doted on Lilly and she was so content with them, she didn’t want to leave without Brenda walking a little way with us, which was so sweet. Couldn’t speak highly enough of them, and can’t wait to book Lilly in with them again.’

Kim
Ipswich
March 2019

Camas

‘Thank you for arranging for us to meet Stacey. We are delighted with the care Camas received whilst we were away for the weekend. Stacey gave us regular updates, and Camas had a great time, and was so much happier when we collected him than he was after his one stay in kennels.’

Fiona & Martin
Norwich
February 2019

Woody

‘Just thought I would make contact to you let you know that Woody had a fantastic time with Dave and Denise. They were superb with him and I have no worries about him going back. We can’t recommend them highly enough to other potential customers. Thanks again for a great service.’

David
Ashbocking
February 2019

Bella

‘I got the feeling from Bella that she would have loved to stay with Brenda and Keith on a more permanent basis. She certainly had a sulk for a few days on our return. I think she had a brilliant time and Brenda sent through great photos to keep us involved.’

Karen
Stratford St Mark
January 2019

Edgar

‘We’ve just collected Edgar from Cliff and Sandra. He obviously settled really well with them and had a great weekend whilst we were away. We returned to find him having a game of ball in the garden! Cliff and Sandra obviously care a huge amount about the dogs they look after. We honestly feel Edgar couldn’t have been in better hands. Thanks for your help in setting up Edgar’s stay. We wouldn’t hesitate to use Cliff and Sandra again.’

Ruth & Phil
Gosfield
January 2019

Humphrey & Lilly

‘I would just like to say how lovely June and Steven are. June was in contact with me, sent loads of pictures and the dogs looked to have had a lovely holiday. When I picked the dogs up today they went crazy but then went back to Steven, which I thought was lovely. I cannot speak highly enough of them.’

Kim
Ipswich
November 2018

Dexter

‘Just wanted to say how happy we were with the care Brian and Joy gave to Dexter whist we were away. He looked so good when we collected him. We could tell he was well looked after – he did not want to leave and planted his feet when we were about to go. Would 100% recommend Brian and Joy to anyone that asks. Thank you for arranging.’

Ben & ali
Lowestoft
November 2018

Nina

‘Nina has stayed with three different PetStay hosts and we have been delighted with the care she has been given each time. None more so than June and Steven in Woodbridge! Knowing that she will be understood and loved makes such a difference. Thank you for providing such excellent hosts.’

Paul & Kate
Hadleigh
October 2018

Max

‘Our lab Max went to stay with Brian and Joy for the first time a few weeks ago for 6 days. We couldn’t have picked a nicer, kinder and more experienced couple. Max has a few medical problems but this did not put them off and he had an amazing, chilled out time. It was lovely to receive photos and updates whilst we were away and see how settled he was. I couldn’t recommend Brian and Joy and PetStay enough. Thank you.’

Lisa
Kesgrave
October 2018

Ed

‘Our lovely boxer dog Ed has stayed with Michael, Sally and Michaela twice. Ed took to them immediately upon our first visit. It was apparent Ed would be treated like part of their family and well cared for whilst we were away. They regularly updated us and provided photos of Ed, which was lovely for our children. When we took Ed for his second holiday he made himself at home and was very excited to see Michael, Sally and Michaela again, which made us feel at ease that Ed was content. They are a lovely family and will always be my first choice to care for Ed when we do decide to go away again. Thank you Michael, Sally and Michaela for looking after Ed and making him feel like part of your family, and allowing him to experience having a holiday too.’

Trish
Ipswich
September 2018

Nala

‘Just wanted to say a big thank you to PetStay and the lovely Nottage family for looking after our rather large leonberger Nala for a long weekend. When she returned home she was obviously well fed, well walked and well rested, but most of all, well loved! It is definitely home from home and I’m sure Nala would be very happy to return. Thank you all.’

Ann
Combs
September 2018

Daisy

‘Have just collected Daisy from June and Steve. Daisy obviously had a super time! We are more than pleased with their kindness towards her and us…frequent texts and a lovely holiday photo album of Daisy. We’re absolutely thrilled! Daisy seemed so happy and has settled back at home as usual taking over everywhere! Many thanks and much appreciation.’

Terri
Reydon
August 2018

Merlin

‘Just wanted to say how awesome we think Brenda and Keith are. As first timers we have had such a wonderful experience leaving Merlin in someone else’s hands and home. Brenda sent some wonderful photos to us which made such a difference to us being away from him. We are so very pleased we decided to book with you.’

Janet
Ipswich
August 2018

Bruce

‘Bruce had a lovely holiday with Karen and Fred and settled in well. Karen had a hard task of keeping him cool on a very hot few days! He is already booked in for our October holiday and I am very pleased I can drop him off with Karen knowing he will be well looked after and have some fun with Fred! Many thanks for your great service.’

Tracy
Freston
August 2018

Monty

‘What an excellent idea PetStay is. We have an Irish Terrier (with some breed typical character!) that never settles in kennels, and when we have reluctantly used them, he has come back clearly stressed and ‘out of sorts’. We were keen to try your service. The first meeting with John and Terri went well and they took time to learn about Monty’s characteristics and assess if this would suit us both. They clearly love dogs and Monty was soon settled. When it came to leaving for holiday, it was a much better break for us knowing that our dog was being well looked after and appreciated! Upon collection it was clear that there had been no real problems and indeed they have enjoyed having him and had taken him for long walks which Monty really appreciates. They are very good dog carers and very pleasant people to deal with. They said they would be happy to have him again and I expect it will not be long before we take up the option. Thank you for facilitating. A great success all round!’

Richard
Waldringfield
August 2018

Cadence

‘Our Cavalier King Charles spaniel Cadence enjoyed her stay with Karen, Stephen and their dog Fred. They are a lovely couple who provide Cadence with a home from home environment, and plenty of love, care and attention. Thank you Karen and family xx.’

Sarah
Ipswich
August 2018

Ben

‘This was the first time we have used PetStay and we were initially anxious as Ben is not the easiest dog to look after. We have never dared to put him in kennels. But from the initial meeting with June and Steven we were confident he would be in experienced hands. Even so we were hugely relieved to receive the regular photos of Ben during his stay. They gave us great peace of mind and we were especially pleased to see him getting on so well with their grandchildren. This was a real bonus as he has never had much involvement with children in the past. It was often among the highlights of each day of our holiday to see what they were all getting up to.’

Steve
Sproughton
August 2018

Jasper

‘We are so pleased that Jasper’s stay with Brenda and Keith went well. They are a lovely couple and you could see that Jasper felt at home the minute he arrived at their home. We enjoyed our holiday all the more knowing Jasper was in safe and caring hands.’

Jo
Ipswich
August 2018

Molly

Our 12 year old cocker spaniel is very used to going into kennels but days before our holiday it was clear that her health would not be good enough for us to leave her in that situation. PetStay came to the rescue on our ophthalmic vets recommendation, and we were relieved to meet Joan who was clearly able to give Molly the care and love that she deserved. Throughout our holiday Joan sent us photos and reassuring messages and this contributed to our enjoyment of our time away. On her return it is clear that Molly is well on the way to recovery. Thank you Joan.

Diana
Gislingham
July 2018

Todd

‘We were delighted with the service provided by PetStay and by Susan and Michael in particular. From the initial meeting, they were welcoming and conscientious in finding out all about Todd and how we take care of him. Leaving our mischievous beagle with others always makes me slightly anxious, but they took care to reassure me that they would be unfazed by doggy behaviour and their love of dogs was obvious. Susan and Michael were extremely accommodating when it came to drop off and collection and it was clear when I picked Todd up that he had had a wonderful stay and been very well looked after. More than just a pet stay service, I feel like we have found friends in Susan and Michael and I would have no hesitation in using the service again. Many thanks for your part in making it all happen.’

Jonathan
Eye
July 2018

Wilf

‘Wilf wet to stay with Karen in Ashbocking. That was fantastic. He loved it and I don’t think he wanted to come home. Karen was absolutely splendid and we’re so, so happy. I can’t believe Wilf would ever want to go anywhere else. It was a match made in heaven.’

Val
Saxmundham
July 2018

Dinky

‘I just wanted to thank you for your excellent service. Susan and Michael were marvelous. They were so kind and caring giving Dinky all the love and attention he needs. He settled back home with no problems and is now looking forward to his next holiday in September with Susan and Michael.’

Dawn
Bacton
July 2018

Maisie & Luna

‘We were very happy with the way June and Steven looked after Maisie and Luna; they sent us photos via WhatsApp each day so we could see what they were up to. When we collected Maisie and Luna they seemed really happy, and had been free to use the house as their own. June and Steven are a very friendly couple and we would not hesitate to use them again if the need arises.’

Elspeth
Ipswich
July 2018

Archie

‘Archie had a wonderful time with Barbara. He has come home happy to see us but not disgruntled that we left him, which is great news for us. Archie has clearly been very well looked after and loved as he looks super smart and happy. Please pass on how pleased we are to Barbara and we will most definitely be using Barbara again if she is happy to have Archie.’

Samantha
Manningtree
June 2018

Elvis

‘We picked up Elvis today from Susan and Michael and we just wanted you to know how happy we are with how everything was arranged. Elvis was looked after so well I’m surprised he came home! They are a lovely couple and Elvis was really happy and content. We really appreciated the email updates, especially as we’d never left him before. Thank you for the time and trouble taken to match him up – a huge success! We have already recommended you and the company to friends and feel certain that we will be repeating the process soon!’

Gerda & Ed
Wetheringsett
June 2018

Oscar

‘So pleased you recommended Janice and Will, not forgetting the lovely Jazzie! Oscar settled very well and the welcome when we collected him was “Oh it’s you!”, which told us he’d been fine. It was lovely to go away and not fret. We knew everything would be OK after the initial meeting, which meant so much, and that we could enjoy our short break. Grateful thanks to Janice and Will and of course you for the recommendation.’

Linda
Mellis
June 2018

Tess & Ellie

‘This being the first time I have left my dogs with anyone other than my mum I was very sceptical as to how I would find someone unknown to ourselves caring for my dogs. We were allocated Dave and Denise in Ipswich. Ellie doesn’t take to new people easily, especially men, but on arrival at Dave and Denise’s she made herself at home lying at Dave’s feet then following him into the garden. I knew then they were in safe hands. Ellie and Tess stayed with them for 16 days and were completely spoilt rotten. I was sent several messages and photos of them whilst we were away and they looked so relaxed. Whatever your dogs’ needs they will fulfil. I was over the moon with the care they received and was completely at ease whilst away knowing they were in safe hands. I would very much recommend PetStay to anyone, especially Denise and Dave. What absolute legends they are.’

Sharon
Brantham
June 2018

Brutus

‘Can’t thank Cliff and Sandra enough for the loving care shown to Brutus. This was his first visit and he settled right away. Cliff texted me regular updates whilst I was on holiday which really put my mind at rest. Brutus came back in top condition from his wonderful care and walks. Will definitely be using this service again.’

Abigail
Kesgrave
June 2018

Jess & Archie

Once again, Archie had a lovely time with Hil and Jill. He thoroughly enjoys himself there and they clearly take such great care of him. I never worry now about leaving him. Stacey was great with Jess, who can be anxious when separated, as can I, but Stacey was so lovely and reassuring and she sent me some lovely photos. Stacey was very loving and caring with Jess and Jess was clearly very settled and relaxed with Stacey. We would be very happy for Jess to return there. Thank you for all your help. It is a relief to now have two such good homes for my precious ones!’

Caroline
Ipswich
June 2018

Billy

‘I would just like to say how pleased I am with the service given by PetStay and in particular the care given to our Patterdale dog Billy by June and Steven. I could see by the photographs and video clips he was very much at home with them. I would not hesitate to use PetStay and June and Steven again.’

Kevin
Ipswich
June 2018

Hector

‘Hector had a very positive stay with Sue and Alan. They clearly enjoyed having him and said they would have him back any time which must be a good sign! We felt very confident in their care of Hector. Thank you.’

Helen
Stratford St Mary
May 2018

Nelson & Izzy

‘Nelson and Izzy’s stay with Stacey was very successful. I have no doubts about them settling extremely well and feeling comfortable with Stacey. Izzy has very recently become slightly incontinent but Stacey dealt with this very well and managed her inability to walk very far because of her arthritis. Stacey texted me on the day we left them reassuring me they were both OK, which was  brilliant. I would recommend Stacey to anyone who loves their dogs and wants to go away and feel that they are safe and cared for. A very special lady. An excellent service. Many thanks.’

Jane
Earsham
May 2018

Nala

‘Nala really settles well with Cliff and his partner and we think he does a really good job with her. When we collected her she didn’t see us at first and I could see how content she was. I can honestly say that I am so happy with the service from him and PetStay that I have recommended you to quite a few other dog owners.’

Liz
Stowmarket
May 2018

Sid

‘Just wanted to say Sid have a lovely time with Brenda and Keith. They are lovely people and a credit to PetStay.’

Wendy
Ipswich
May 2018

Lottie

Lottie

‘Our 10-month-old retriever Lottie has had two stays with Janice and Will (Suffolk PetStay). The second time she was beside herself with excitement when we dropped her off, which says it all! She came back very tired and relaxed, and obviously enjoyed the company of their dog.  It was great to be able to go away knowing that our dog was being looked after in such a caring home environment and we will definitely be booking with Janice and Will again. The whole process of booking with PetStay was very professional and efficient.’

Amanda
Grundisburgh
May 2018

Alice

Alice

Our little rescue dog Alice that we have only owned a short while has just had her first visit to Hil and Jill’s PetStay in Suffolk. We were a little apprehensive as this was the first time we have left her but we had no need to worry. Alice seemed to settle in very quickly as Hil, Jill and family seemed to make her feel very welcome and relaxed. It was lovely to receive a short video of her playing in the snow and clearly having fun. She seemed very happy and relaxed when I went to collect her and didn’t seem in any hurry to be getting home! I would highly recommend the PetStay service and Hil and Jill as carers and just hope they are available when I next need them!

Amanda
Stowmarket
April 2018

Henry-Suffolk

Henry

Being a big dog (retriever) and used to the country Graham and Jackie suited him a treat. He looked content when we picked him up and had obviously been spoilt, although I am happy to say he was pleased to see us. He’s definitely coming to stay again. I was more than pleased.

Julia
Halesworth
March 2018

Sasha-Suffolk

Sasha

This service was recommended to us by a neighbour. We were very impressed by the website so took the plunge. It turned out that the people who looked after Sasha via PetStay were neighbours which was so convenient. They were lovely and it was obvious they were animal lovers from the start. It was home away from home for our beloved dog. We have made another 3 bookings with PetStay and will continue to use them in the future. We are thrilled with the professionalism of the organisation and the calibre of carers they chose to look after Sasha. We can go away without worrying about her now.

Patricia
Ipswich
March 2018

Suffolk Simba

Simba

‘This was the first time we had used PetStay. After previously meeting Brenda and Keith with our dog Simba we were confident that his stay was going to be fine and we need not worry. He settled in really well and seemed very content. Brenda sent through some photos of him while we were away and it was reassuring keeping in touch. He really enjoyed his break and we enjoyed ours in the knowledge that Simba was being looked after in a home-from-home setting so well – thank you!’

Claire & Ben
Ipswich
March 2018

Suffolk-brodie

Brodie

I wanted to let you know (in case you didn’t already!) what fantastic carers you have in Denise and Dave. Yesterday we collected Brodie from her most recent stay with them, and it is obvious that she is so well cared for by them and all their family. I know from previous visits that they go well above what would be expected when caring for our dog. Brodie was so excited to see them both on arrival, and when we collected her, it was obvious that she’s settled, relaxed and completely at home in their home -what more could we ask for!

Karen
Bury St Edmunds
February 2018

Suffolk-bobbyhamish

Bobby & Hamish

I collected Bobby and Hamish this afternoon after their first PetStay holiday with Brenda. They have had a lovely time and been thoroughly spoilt! It was the first time Bobby had been left anywhere and the whole process was so easy and Brenda was very welcoming and made them feel right at home. They are looking forward to another holiday later this year, thank you!

Amanda
Ipswich
February 2018

Suffolk-Dragisa

Dragisa


‘This is the 2nd time we have used PetStay and once again everything was perfect from beginning to end. We like the professional approach of Julie who runs PetStay in our area and the booking process is very easy. We lost our original dog to old age so this booking was for our new English Setter, and he was booked in with our original sitters at our request as we know them and knew Dragisa our new Setter would be well looked after. He was really well cared for whilst we were away. We had picture messages and updated texts to let us know he was fine, which was very reassuring. On returning our carers joked that we couldn’t have him back as they had really taken to him and he was “the ideal dog to care for”. I can highly recommend PetStay. They find the right carer to suit your dog’s needs and we are looking to use them again this year knowing we can really enjoy our holiday because our dog is in safe hands.’

Graham & Jan
Lowestoft
January 2018

Suffolk-Bonnie & Meg

Bonnie & Meg

‘Just got in from collecting Bonnie and Meg from Brenda. Must just say how sweet and lovely Brenda and Keith were – the perfect foster parents for our girls. Brenda kept us up to date with pictures and messages about the dogs throughout our holiday. So nice to receive them. Would definitely recommend and have my dogs stay with Brenda and Keith again.’

Dinah
Earl Soham
January 2018

Suffolk-Monty

Monty

‘We used PetStay Suffolk for the first time in December 2017; I truly cannot recommend them enough. The initial consultation with Julie from PetStay Suffolk was very thorough. She took so much time to find out all about Monty and then matched us with Helen and Gary who were amazing! My husband and I were away for two and a half weeks so it was hard leaving Monty, but Helen and Gary were so reassuring and kept us up to date the whole time we were away with pictures and messages. Monty came home a relaxed, content and evidently well loved dog. We will definitely use PetStay and specifically Helen and Gary again.’

Felicity
Dedham
January 2018

Suffolk-Lottie & Casey

Lottie & Casey

Our 2 dogs loved staying with Joy and Brian. They sent us photos updates while we were away which gave us peace of mind. They tried to mirror their daily routine as close as possible. This is a brilliant service and we have booked them in again!

Keith & Kelly
Lowestoft
January 2018

Suffolk-Ruby

Ruby

The whole service was excellent. Ruby was very well looked after. The whole process from meeting Karen for the first time and sorting out via the paper work via Julie, was efficient and straightforward and professional. I felt reassured that Ruby would be in safe hands.
Thank you.

Siobhan-Woodbridge
November 2017

Suffolk-Des

Des

‘Des was nice and relaxed when we arrived to pick him up – he even went back to bed while we were chatting to Brenda! We are so pleased Brenda and Keith were happy with how the weekend went and we would be very happy for Des to stay with them again.’

Sophia-Ipswich
November 2017

Suffolk-Jex & Blaze

Jex & Blaze

‘Jex and Blaze had a great time, and Cliff was just so wonderful with them. We love PetStay and would never use a different pet accommodating service, and definitely never a kennel. The carers love and spoil our dogs so much and our dogs love going to “doggie hotel”! Thank you Petstay!’

 

Louise-Ipswich
November 2017

Suffolk-Sox

Sox

‘Oh what a pleasure Denise and Dave were. Sox settled in with them straight away. Denise was kind enough to send a couple of photos of Sox while I was away. She looked so healthy and happy when we collected her, I really cannot thank them enough. Thank you for all your help. It is much appreciated.’

 

Sue-Felixstowe
November 2017

Suffolk-Tigger

Tigger

‘Thanks so much to Julie for introducing us to Stacey and arranging Tigger’s 3-day stay. At only 6 months, Tigger is still a puppy and Stacey gave him all the care and attention he needs. He enjoyed his stay very much.’

Genevieve-Harleston
October 2017

Suffolk-Angel & Bella

Angel & Bella

‘We were very pleased that Angel and Bella’s stay with Sue and Alan went well, and they said they enjoyed having them. Sue and Alan are such nice people and really seemed to have bonded with Angel and Bella. We are more than happy to leave our girls with them again while we are away. Thanks so much.’

Sue-Stowmarket
October 2017

Suffolk-Harry Green

Harry

‘Harry went to stay with Diane in Suffolk for 10 days whilst we were on holiday. Harry is a nervous dog and initially was unsure about going for walks, but Diane handled this brilliantly and he soon settled down and was very happy there. Her large garden was ideal for Harry who loves playing outside with his toys, and the rural location was perfect for quiet walks once he was used to the area. Diane sent us regular emails giving updates on how he was, and pictures too showing how relaxed he was on the sofa! This meant we could enjoy our holiday without worrying about him, and would not hesitate in using Diane again for future holidays.’

Celia, Coggeshall
October 2017

Suffolk-Vegas

Vegas

‘Excellent service, will be booking again shortly. My dog seemed to have a lovely time which meant I could relax and enjoy my two week holiday. He was cared for in a home from home environment which is great.’

Kimberley, Ipswich
October 2017

Suffolk-Ella

Ella

‘Just to say a big thank you to PetStay (and especially to Claire and Martin and boys) for a very successful first stay for Ella. You chose the family very well for us and we are grateful for your care and knowledge in this. We were delighted and are so pleased to find a service we can rely on and trust. We will be back to you soon to request another stay. Claire and Martin have kindly said they would welcome Ella back and enjoyed having her. Thank you very much.’

Philippa-Ipswich
October 2017

Suffolk-Scout

Scout

‘Just wanted to thank you for putting us in touch with Hil and Jill. Scout got on really well with them, and they with him. They have said they would have him to stay again – a good sign I think. We’ll be in touch in good time when we next decide on break.’

Sally, Mildenhall
October 2017

<Suffolk-Skye Bell

Skye

‘Just to let you know that Skye had a wonderful stay with Graham and Jackie. She was thoroughly spoilt and came home with more toys than she went with and had loads of treats! Skye settled back home without any problems which has not been the case when she has previously been into kennels, so we have nothing but praise for PetStay and the ethos of looking after our pet as you would your own. It certainly gives us peace of mind to know that Skye is being so well looked after and should there be any problems, not that there ever have been, they are going to be dealt with effectively. We will definitely be using PetStay again and would love her to return to Jackie and Graham.

Sheila, Lowestoft

October 2017

Suffolk-Harry

Harry

‘We have used PetStay Suffolk for nearly four years now and have been so pleased with the service we have received for our Golden Retriever, Harry. He has been loved and spoilt – just the right amount – and at times reluctant to return home! He has always been returned to us happy, well groomed, and well. His most recent stay with PetStay was no exception and he made new friends, both human and canine. I can’t recommend PetStay highly enough. It is a wonderful and more personal alternative to kennels.

Chris, Mendlesham
October 2017

Suffolk-Ginnie

Ginnie

‘I just wanted to let you know how happy we were with Ginnie’s stay with Stacey … What a lovely lady she is, and a real credit to PetStay.’

Lynne, Stowmarket
September 2017

Suffolk-Trigger

Trigger

‘I think Lorna and Brian had their hands full with Trigger. He got them up at 4.30am every morning for a wee – this is a dog that goes 18hrs and refuses to go out at home! He also developed an attention seeking limp, and demanded food after I had dropped him off AFTER breakfast!! It was great to have peace of mind whilst I was away. Trig cannot cope in kennels – he has been rehomed several times. I have recommended PetStay to a friend.’

Janet, Hopton
September 2017

Suffolk-Bella

Bella

Bella had a lovely stay with Denise and Dave while we spent a fortnight in Scotland. Unlike previous kennel stays, Bella returned home as if we’d never been away and obviously enjoyed her two week holiday with different carers who took her on a variety of walks and became used to her odd but dear ways, whilst welcoming her into their own home. Thank you

Helen
September 2017

Suffolk-Korben

Korben

‘Julie at Petstay Suffolk was extremely helpful and found Stacey at short notice. She loves big dogs and arranged to meet me immediately. I was put at ease by her straight away and my 7-month-old Labradoodle Korben relaxed with her very quickly. He had a lovely stay with her and I would not hesitate to leave Korben with her again.’

Karan, Haddiscoe
September 2017

Suffolk-Brodie

Brodie

‘Just wanted to let you know how well Brodie was cared for with Denise and Dave. They looked after her wonderfully and she was obviously very happy and relaxed when we collected her.’

Karen, Bury St Edmunds
September 2017

Suffolk-Rocky

Rocky

‘Had amazing service, everyone was so friendly. My dog stayed with a lovely couple and was very well looked after whilst we were away. Will definitely be using them again.’

Nicola, Haverhill
September 2017

Suffolk-Floss

Floss

‘This was the first time we used PetStay. The organiser managed to match our dog, an 8-year-old Collie Floss, with a couple only 10 miles away. It was an excellent match; they had previously owned a Collie so they knew what to expect. On our return, Floss was in good condition and I am sure she is looking forward to her next break! Price was about right having compared alternative options in Suffolk.’

Robert, Elmsett
September 2017

Suffolk-Hudson

Hudson

‘I just wanted to thank Sue and Graham for giving Hudson another lovely holiday. As ever I was anxious about leaving him but after only being in their home for 5 minutes he had sat himself down on Sue’s lap and gave me a look which definitely said “well you can go now”! This left me feeling relaxed and able to enjoy my holiday. On my return he still choose to sit with Sue and was more than happy to give me the silent treatment! So a huge thank you to Sue and Graham for making Hudson so welcome and happy in their home.’

Jayne, Framlingham
August 2017

Suffolk-Robbie

Robbie

‘Robbie had a fantastic time with Cliff, who said that he had enjoyed having him. I would definitely use PetStay again and would be happy to have him stay with Cliff.’

Chris, Bury St Edmunds
August 2017

Suffolk-Angus

Angus

‘Brenda and Keith were excellent carers who were obviously loving and sensitive to Angus’s needs. He loved staying with them and I know he was utterly spoilt and had a great holiday. We were away for 10 days and they kept in touch with us every day and provided photos and short messages that were comforting to read and see. We would definitely recommend PetStay and will try and use Brenda and Keith again.’

Ewan, Hadleigh
August 2017

Suffolk-Amber

Amber

‘A huge thank you to Denise and Dave for looking after Amber for us and welcoming our mad dog into their home. Amber made herself at home straight away and their calm easy going nature gave us confidence leaving her in safe hands. When we collected her we could tell how well she had been looked after. We would have no hesitation in using PetStay again and want to thank you for matching Amber to Denise and Dave.’

Martin and Kerry, Claydon
August 2017

Julie-Zaki

Zaki

‘We were absolutely delighted with both Graham and Jackie and how they opened up their home to Zaki so he could feel relaxed and loved. He could not have received better care from an auntie and uncle. Graham was aware of Zaki’s needs with his auto immune condition and genuinely appeared to love having him around. Zak loved their garden…especially the resident frog …and both Graham and Jackie accepted the massive amount of Zaki equipment we dumped in their house! I actually did get the feeling that they wanted Zak to stay a bit longer!!! Thank you so much for finding them for us Julie….we are booked in with them in October and hope that Zaki can stay with them on many occasions in the future.’

Pauline, Kirby Cane
August 2017

Suffolk-Molly

Molly

‘Molly had a lovely time with Helen, Gary and family – so much so we have booked her to stay again later in the year. That says it all!’

Hayley, Ipswich
August 2017

Suffolk-Gypsie

Gypsy

‘We are extremely happy with the care our Goldendoodle, Gypsy, received from Hil and Jill whist we had a week away! Gypsy has A LOT of energy but Hil and Jill were not fazed and were more than happy to spend time exercising and playing with her! Thank you PetStay for pairing us up so well. We will definitely be booking with PetStay again!’

Helen, Stowmarket
August 2017

Suffolk-Jackson

Jackson

‘Just wanted to say how immensely grateful we are again to PetStay for finding Jackson another dedicated caring couple in Brenda and Keith. They really looked after Jackson so well, that I am not sure how keen he was to come home!! (He is now spoilt for choice having had a lovely time with Denise and Dave as well!)’

Fiona, East Bergholt
July 2017

Suffolk-Maddie

Maddie

‘Just wanted to thank you very much for looking after Maddie and say what a great time she had with Hil, Jill and Tracey. Both said they really enjoyed having her and that she settled in well. Many thanks for taking her over to Tracey. I do hope I can use your great service in the future.’

Martin, Brettenham
July 2017

Suffolk-Macey

Macey

‘We were very pleased. Macey was very well looked after by Denise and Dave – so much so she did not want to come back home with us. But we were glad because it must have meant she was very happy with her stay.’

Marion, Ipswich
July 2017

Suffolk-Millie

Millie

This was the first time we have used PetStay, it was lovely to go away on holiday and not worry about Millie, our 5yr old golden Labrador, she treated her holiday home like her own home, lots of walks and playing her favourite game of ball, won’t hesitate to use this service again, never need to use kennels again, thank you to our lovely family for taking such good care of Millie.

 

Lynda, Ipswich
July 2017

Suffolk-JAsper

Jasper

‘Jasper had a wonderful time at Brenda and Keith’s. He was looked after so well. I received photos of Jasper while away, which was so nice to see. I will definitely use PetStay again and highly recommend. Jasper will be wanting us to go away so he can go to Brenda’s again!’

Sue, Ipswich
July 2017

Suffolk-Archie

Archie

‘I just wanted to let you know that Archie had a lovely holiday with Hil and Jill. They were great and Archie loved his time with them. Archie is a rescue dog and gets stressed easily but Archie took to them both straightaway and was clearly very happy with them. They really understood Archie and his needs and we would be very happy for Archie to holiday again with them in the future!’

Caroline and Mike, Ipswich
June 2017

Suffolk-Bertie

Bertie

‘This was Bertie’s first stay with a dog sitter, and we were absolutely delighted with the care and attention he received. Julie at PetStay Suffolk arranged for him to stay with Barbara, who made Bertie feel very welcome and at home, so much so he is going to stay with her again in August.’

Adrian, Ipswich
June 2017

Suffolk-Oscar

Oscar

‘We were extremely stressed about leaving our dog Oscar with someone other than close friends who have known him for a long while but, having heard of PetStay and then being paired up with Brenda and Keith, we couldn’t have been happier. Oscar went blind with SARDS last year. Although he has adapted really well he still needs to be reassured that you are there and obviously steps and stairs etc are difficult. We found with Brenda and Keith the perfect couple to look after him. They cared for him so well, and sent us lovely photos to let us know how he was getting on. We would not hesitate to go back to PetStay, especially Brenda and Keith.’

Heather & Tony, Ipswich
June 2017

Suffolk-Pippa

Pippa

‘Just wanted to pass on our thanks to you and to Cliff for looking after Pippa this weekend. Cliff was lovely and so sweet with her; we were able to leave her feeling happy and confident she would be well looked after. Thank you again for organising it for us at short notice. We really appreciated it and will recommend you to anyone without hesitation.’

Jo, Hadleigh
June 2017

Suffolk-Murphy&Poppy

Murphy & Poppy

‘Murphy and Poppy really enjoyed their stay with Cliff and Sandra. I received regular updates and pictures with how they were getting on and we were both very surprised at how relaxed they were when we collected them. They have really enjoyed their time there! Will be using PetStay from now on over boarding kennels.’

Lewis, Bury St Edmunds
June 2017

Suffolk-Florence

Florence

‘Thank you for the excellent service with PetStay. Florence our 18-month-old Border Terrier had a wonderful weekend with her carers. We met up with Karen and her husband before her stay in their home and Florence loved them. When my husband dropped her off for her long weekend stay she didn’t even look back. We went away on our break and felt completely confident that Florence was being well looked after and loved. Florence loves people and she follows us around all day. She is very sociable and would not be well suited to kennels. I would recommend PetStay as a much kinder alternative to anyone.’

Michelle, Colchester
June 2017

Suffolk-Fred&Bailey

Bailey

‘Bailey did have a lovely time. He certainly returned home calm and relaxed. I have no doubt he enjoyed Fred’s company and was well looked after by Karen and her husband. Thanks again to you and Karen for helping us out at such short notice.’

Sue, Stowmarket
June 2017

Suffolk-Ruby

Ruby

‘We’ve used PetStay one time so far and it was a great experience. Professional company, good communication, easy set up, quality service. We are very pleased and will be using them in the future.’

Kari and Tyler, Bury St Edmunds
May 2017

Suffolk-Stan & Alfie

Stan & Alfie

‘This is the second time that I have used PetStay and yet again I was able to travel fully confident in the knowledge that my precious dogs were being loved and cared for in an environment that was second only to home. The carers were wonderfully kind people, with a good understanding of dogs, providing regular updates, feedback and photographs throughout my trip. I will only now ever use PetStay for the care of my dogs.’

Tanya, Saffron Walden
May 2017

Suffolk-Fred

Fred

‘I was so happy with Brenda and Keith. I did wonder if Fred would actually want to come home after his stay with them. He was loved, well walked, happy, healthy and full of beans. I could not ask for anything more for my peace of mind; he is staying again in June. Happy days.’

Julia, Woodbridge
May 2017

Suffolk-Felix & Oscar

Felix & Oscar

‘Matching our dogs and us to Dee and Dave was really good. We like Dee and Dave and feel really comfortable about leaving our boys with them.
Both have bonded with Dave and Dee well and it really was home from home for the boys, exactly what we were looking for. We will be booking again, without hesitation.’

Judith, Sudbury
May 2017

Suffolk-Ruby & Saffie

Ruby & Saffie

‘Hi Julie, just wanted to give you feedback on Ruby & Saffie’s stay with Nita & Ivan. What a lovely couple! We were so happy with the love and care they gave our dogs while we were away. Nita & Ivan loved having them and Ruby & Saffie would have quite easily stayed!! I wouldn’t hesitate to leave them in their care again. Excellent rating from us.’

 

Sue, Lowestoft
May 2017

Suffolk-Max

Max

‘Max our Irish setter is in his twilight years and since moving from Essex to Suffolk our original dogsitter was no longer an option. From the moment we rang and spoke to Julie we knew Max would be in great hands whilst we took a trip abroad. She recommended a lovely couple who we met to make sure both parties were happy. Rest assured Julie picked a great match as Max was spoilt rotten with his babysitters. Would not hesitate in recommending PetStay – totally reliable and professional. It was a great comfort knowing Max was in a loving caring home. He is now booked in with his sitters for another 2 trips we have planned. Great communication, good value and a pleasure to deal with.’

Graham & Jan, Lowestoft
May 2017

Suffolk-Lacey

Lacey

‘Lacey seemed really happy when we collected her from Hil and Jill. This was her first stay away from home. Nice to get the text from them on her first night, letting us know all was good. My daughter got worried she would not want to come home! Thanks.’

Tracy, Bury St Edmunds
May 2017

Suffolk-Lacey

Lacey

‘We would like to thank Chris and Alan for looking after Lacey so well and making her so at home. Lacey is very sensitive, and also has to have a special diet, and they catered for her every need. Throughout her stay we were sent texts and pictures, it was so reassuring to know Lacey was happy and well. When we collected her she sat on Chris’s lap when it was time to say goodbye! We have already arranged for Lacey to stay with them again. Many thanks to Chris and Alan and PetStay.’

Jude & Kelly,Lowestoft
May 2017

Suffolk-Archie&Teddy

Archie & Teddy

‘Our two cocker spaniels seemed to have had a great time with Lyn and Keith. Lyn was very patient with all our worries and concerns and Archie and Teddy clearly bonded with her. They have come back relaxed and well. Lyn and Keith are very experienced dog owners and we wouldn’t hesitate to recommend them.’

Karen & Jim, Sapiston
April 2017

Suffolk-Rowley

Rowley

‘Nita and Ivan give the impression that they can cope with any eventuality that might arise whilst your dog is with them. This gave us peace of mind as we left Rowley and on collection after our holiday, they’d obviously looked after Rowley well. We could see he was totally at ease with them, looked happy, well fed and his long coat had been groomed. On top of this, Nita and Ivan are a lovely couple who treated any misdemeanours from Rowley with patience and humour. We have no hesitation in asking for them to care for Rowley again during future holidays.’

Paulette, Aldeburgh
April 2017

Suffolk-George&Darcy

George & Darcy

‘Our dogs had the best stay with Brian and Joy! I can’t thank them enough for the love and attention they gave them. We were able to go away and not worry.
As soon as we had our first meeting with Brian and Joy we knew then that our dogs (1 of which can stress a lot) would be fine. We were away for nearly 3 weeks and didn’t have to worry. Our carers gave so much love and attention to George and Darcy, and sent pictures and updates – which was a massive reassurance. We had no concerns at all. I can’t thank them enough and wouldn’t hesitate to use them again.’

Sam, Lowestoft
April 2017

Suffolk-Sirdar-Gordon

Sirdar & Gordon

‘A huge thank you to Diane for having two dogs at such late notice. They came back looking fantastic and it took all the worry out of going away, knowing that they were being beautifully looked after. It was brilliant to discover PetStay and I really appreciate all your help. I’ll be back in touch next time we go away.’

Rosie, Ipswich
April 2017

Suffolk-Freddie

Freddie

‘I would just like to say a big thank you to Sue and Alan for looking after Freddie. He had a wonderful time and a big thank you for finding them for us.
I know Freddie will be very happy to have a return visit.’

Deborah, Felixstowe
April 2017

Suffolk-Daisy

Daisy

‘Monica and Jack are a very calm and caring couple who, with the help of their grandchildren, looked after Daisy very well. They sent me regular updates and photos, which were much appreciated, and made me feel a great deal better about leaving her. No-one likes to leave their dog with ‘strangers’ but I would have no qualms about leaving her with Monica and Jack again.’

Jayne, Stradbroke
April 2017

Suffolk-Molly

Molly

At last we have found a service in which we can be confident that our adorable and sensitive little Cocker Spaniel, Molly, will be well cared for. Thank you, PetStay, we can go away and relax, which we have not been able to do until now.

Andrew, East Bergholt
March 2017

Suffolk-Zaki

Zaki

We have spent months looking for a suitable place to keep our boy happy, safe and sound when we are away on holiday. He used to go back to his breeder but circumstances have changed there which forced us to look at alternative accommodation. We visited numerous kennels and didn’t find one which was anywhere near satisfactory. Then I found Petstay…and after talking to Julie we met Chris and Alan who were absolutely delightful and obviously loved dogs. Zaki had his first stay with them a few days ago and we were so pleased with the care and attention he got. We had numerous texts and photos from them which reassured us that everything was fine. Nothing was too much trouble for them and they were happy to have Zak in their home. We have now booked 3 more stays.

Pauline, Bungay
March 2017

Suffolk-Lexie

Lexi

When we decided to go away in February/March of 2017 we were then faced with a problem. Our Doberman, Lexie, a very sweet, gentle but lively ‘pup’ of just under 2 years seemed to use time in kennels to get so worked up that over New Year she had to be shut in her sleeping quarters for long periods merely to quieten her down.
What to do?
Saw advert for PetStay and decided to investigate.
We were put in touch with a couple in Thetford, about 45 minutes away.
Went to see them, with Lexie, and found they were a delightful couple who seemed unfazed by Lexie. Dates were suitable so we all agreed to the arrangement.
Whilst away Lorna emailed or texted several times to let us know how Lexie was doing.
When we returned to pick her up she seemed very happy (and still very lively) and Lorna and Brian seemed happy with her.
My only reservation is that their garden was perhaps a bit small for a dog of Lexie’s temperament.

John, Diss
March 2017

Suffolk-Bonnie

Bonnie

Our 13 year old Labrador Bonnie was so happy to stay with her lovely carer Diane. Petstay are a very professional and friendly company and I would recommend them to anyone.

Gillian, Colchester
March 2017

Molly

Exceptional service from the Suffolk Petstay, very professional, friendly and organised. Molly the Springer was very happy with the people she stayed with and so were we.

Douglas, Sudbury
March 2017

Suffolk-Gilson

Gilson

‘We were very happy leaving Gilson with PetStay Suffolk carers after meeting them. He seemed very chilled after his stay, rather than the nervous wreck he was when he stayed in kennels previously. We will definitely use PetStay and these carers again.’

David Ames, Thurston, Bury St Edmunds
March 2017

Suffolk-Spratt

Spratt

‘Our elderly spaniel had a lovely stay with Denise in Ipswich. He was extremely well looked after and obviously had really enjoyed himself. I would highly recommend PetStay and particularly Denise. We will definitely use PetStay again.’

Katie, Ipswich
March 2017

Suffolk-Jackson

Jackson

PetStay is an absolute godsend! I really thought that we were never going to be able to go on holiday again but with the help of Julie, the Suffolk coordinator, we found delightful carers in Denise and Dave who looked after Jackson, our neurotic Bernese Mountain dog as if he was at home! The dogs are matched very carefully with suitable, available carers. The attention to detail is second to none, and all the form filling, licences and PetStay checks provide peace of mind that this is an organisation that does things properly. I cannot recommend them highly enough. When the well-being of one’s dog is at stake, nothing is too much trouble with PetStay and we were able to go away knowing Jackson was in very safe hands!

Fiona, East Bergholt, Suffolk
February 2017

Suffolk-Pepper

Pepper

‘We were really pleased with PetStay. It was so nice for Pepper to stay with people in their own home, as she is a very affectionate girl who had a hard start in life – we did not want her to feel abandoned in a shelter again. We really appreciated that Pepper’s routine was maintained, including her being allowed to sleep in Brian and Joy’s bed! I could see from the photos and reports that Pepper was having a lovely time, and Joy kept me informed with emails and photos. I was told that Pepper wasn’t left alone once, and had lots of walks and cuddles. They even coped with Pepper coming into season. We are very grateful to Brian and Joy for their excellent care of Pepper, which meant we did not worry about her when we were away. We would definitely recommend PetStay Suffolk to other people. It is very efficiently run and provides individualised care for each dog.’

Jane, Kessingland, Suffolk
January 2017

Suffolk-Merlin

Merlin

“We couldn’t complain at anything PetStay Suffolk assisted us with in providing a suitable household for our beloved Standard Poodle. The couple who cared for our dog while we were away abroad visiting relatives, were past dog owners themselves, which meant we were very satisfied that he would be well cared for.

PetStay Suffolk helped in finding a couple who lived locally which meant this was easy in dropping off our dog, and picking him up on our return from our trip away. The couple themselves (Mary and Bernard) were very caring, kind and friendly and throughout our time away, they emailed photos of our dog while with them, which alleviated any worry we may have had for his welfare while we were away. We are confident we would use this service again.”

Anon, Bury St Edmunds
December 2016

Suffolk-Molly

Molly

Couldn’t recommend the service enough for a dog owner who doesn’t want to use kennels. I was very, very happy with the service and felt Molly was in safe hands and that she was very well cared for. I felt totally confident with Dee (Denise) my carer, from my initial meeting with her. I knew Molly was in good hands and had no concerns throughout her 6 day stay. Dee kept in touch with me and gave me a full update on how Molly had been when I collected her. Dee is a lovely lady and Molly seemed at home and relaxed when I picked her up. Wish I had known of this service years ago ! Will definitely use again, and will request Dee when I do!

Wendy, Stowmarket
December 2016

Suffolk-Reds

Red

‘I definitely recommend PetStay! After years of companies refusing to sit my dog because he’s a staffie I’ve finally found somewhere that really loves and cares for him as much as we do. Sue and Graham are absolutely lovely genuine people and it’s the first time I’ve ever left my dog where he didn’t worry about us leaving him. He adored them and was so well looked after. Will definitely use again!’

November 2016

Suffolk-Dizzy

Dizzy

‘From the minute I met Denise I knew she would look after Dizzy like her own. Dizzy is an ‘escape artist’ and I was very nervous about letting just anyone look after her, but Denise and her husband put my mind at rest. She seemed to love her time with Denise and I was sent photos of her while we were away. She loved her walks and cuddles in the evening and was even allowed to sit on the sofa and be thoroughly spoilt. A real home from home for our very precious member of the family. Thank you to Julie at PetStay and Denise for looking after her so well. I would highly recommend anyone who loves their dog to use them and I would definitely use PetStay again.’

Jo, Wattisham
November 2016

Suffolk-Alfie

Alfie

I have just returned from a week away where I was able to relax knowing Alfie was safe and being well cared for. He is a very nervous dog, but was instantly comfortable in the home of his carers, and they made us feel very welcome. The text messages of reassurance were a nice touch and helped me to know he was fine and that all was well. I would use PetStay again without hestitation.

Lisa, Ipswich
November 2016

Poppy

Poppy

Just thought I’d let you know how pleased we are with Chris and Alan Jones. As you know, Poppy was a bit special with her needs, but I’ve never had a dog stand and watch me leave without trying to come with me. I was so amazed that she seemed to realise that she’d be fine and would be collected some time.
She also does her circular wags with them meaning that she really is happy.
I was a little worried she would want to stay there, but fortunately she seemed keen to come with us.
Thanks again Karen, for putting us in touch with them and for allowing us a peaceful holiday without worrying about the pooch!

Chris

Jasper

Jasper

We picked Jasper up from Debbie’s this morning and we were relieved to see that despite having a wonderful week that he was still happy to come home! We have been blown away with the love and care that Debbie and her entire family have provided for Jasper and we’re incredibly grateful for the match you made for us, so right for jasper (and I suspect any dog lucky enough to have time at Debbie’s) and right on our own doorstep too!! Thank you once again for everything you have done, we have been telling anyone that will listen that they should use pet stay if they want to know their dog will be cared for and loved whilst they’re away. Kennels just don’t come anywhere close to the service that we and Jasper have had this last week!!

Jasper the staffiexwestie

Ben & Poppy

Well what can I say apart from having 2 very happy Border Terriers. They both were very relaxed with Sue and Graham and certainly seemed to enjoy their stay. I would certainly have no reservation about them staying again. I was worried about leaving them as they’d never been left before, unless with family. I really didn’t need to, they were so well looked after.

Sue and Graham seemed to enjoy them too. They had taken a lot of pics, quite a few with the dogs hogging their bed, what luxury!!

Mrs Manvers with Ben and Poppy, Border Terriers, April 2015

Ruby

Hi Karen just wanted to say what lovely people Geoff & Linda are & I was more than happy with Ruby’s stay there. She loved every minute of it & sulked all the way home!!! Thanks again & I will definitely contact you next time we go away as I know Ruby loved staying with Geoff, Linda & their family.

Sue with Ruby the Boxer, March 2015

Ruby

Just picked up rubes and just wanted to say how fantastic sue and Alan are… I’ve never seen Ruby so happy and content whilst we’ve been away I can’t thank you and them enough… will definitely be in touch whenever we go away next weekends/holidays as she really enjoyed it xxx

Ruby the Labrador

Oscar

Our dog Oscar had a wonderful weekend staying with his host family for the late May Bank holiday whilst we got married. After two unsuccessful kennel trips it’s very refreshing to find a place he is not only happy to stay but a place that was happy to have in! We are so pleased, thank you very much!

Henry

I thought the meeting with Hil and Jill went extremely well and I have booked Henry in with them for the 5 days, week beginning 5th May – 9th May, 2014. I feel totally confident in their abilities to look after Henry, I just hope Henry behaves himself! Henry was interested in the chickens but Hil was not phased about it and said they would improve the enclosure and pop the chickens away whilst Henry was in the garden.

I would just like to say how professional you have dealt with me and I am totally impressed with your service. As an experienced carer working with vulnerable people in their own homes (live-in, long/short visits etc) I have witnessed both good and poor staff working in the home environment and I am thrilled to have found your company. We did have a very poor experience with a dog walking service whilst we were away for a few days (eldest son was at home) not turning up at the allotted time in the afternoon claiming there had been an emergency and my dogs were not walked until about 8pm or 9pm and short of the hour that was paid for also! Obviously, dogs cannot relay the poor care they receive from their “carers” so it can be a worrying time for an owner to entrust someone else to look after their dogs. As I said before I feel very confident with the service you are providing and if you wish me to write a review I would be more than willing to do so.

Hudson

I am writing to say a big Thank You for finding Sue & Graham for us to look after Hudson. Hudson had a super holiday and was thoroughly spoilt (just like he is at home). He wasn’t very keen to come home which proves he must have had a lovely time.

Sue & Graham are a lovely couple and I felt completely confident in their ability to look after Hudson. Once again, thank you to yourself for the great service, and a big thanks to Sue & Graham for taking such good care of Hudson.

Regards, Jayne Baker

Grady

Just to let you know that we picked up Grady today from Hil and Gill today and were so thrilled that all went well. They are such lovely people who obviously took great care of Grady and gave him lots of TLC. He came home very relaxed just like he always is, which is a sure sign he had a good time. We will definitely be contacting you again in the not too distant future to see if they can have him again. Thanks so much Karen.

Regards, Kate & Chris Burgess

Dog sitting services in ReadingContact Details

To find out more or to arrange a visit to one of our carers in the Suffolk area, please get in touch using the details below.

Tel: 01473 845300

Mobile: 07918 531516

Email: claire@petstay.net

New Customer Enquiry

Name (required)

Telephone

Email (required)

Postcode (required)


Pet Information

Dog 1
Name

Breed

Age


Dog 2
Name

Breed

Age


Holiday Dates


Are they happy being placed with another dog? (this is only if the carer has a dog), or would you prefer for them to be placed with no other dogs?

Would they be happy being placed with a cat (this is if the carer has a cat)

Some of our carers still have children living at home (always over the age of 7). Would you be happy for them to be placed where there are children?

Do they sleep up or downstairs?

How are they on the lead?

Are they neutered / spayed?

Any other Information

 

PetStay will only use the information you give us for the purpose of responding to your enquiry, which we aim to do by email or phone as quickly as is possible.

New Carer Enquiry

Name (required)

Telephone

Email (required)

Postcode


Information that you think would help us with your enquiry.

 

PetStay will only use the information you give us for the purpose of responding to your enquiry, which we aim to do by email or phone as quickly as is possible.

Privacy and Cookies

 

At PetStay, we take your privacy seriously and this privacy statement explains what personal data or information we collect from you and from people who visit our website and how we use it.

 

Who are we?

PetStay Suffolk office address is 2 Gate Farm Road, Shotley Gate, Ipswich, Suffolk, IP9 1QH.    For the purposes of data protection PetStay is a data controller (ZA216774).

 

What personal date or information do we collect?

The personal information we collect may include your name, address, email address, IP address and information regarding what pages you access on this website and when.

 

How do we collect data or information from you?

We collect data or information about you when you use our website, or when you make an enquiry about home dog boarding, enquire about a job opportunity, or if you have registered to be sent an email news update.

 

How is your information used?

We collect your personal data or information to operate our business effectively and provide you with the best home boarding services that PetStay can offer.

 

We may use your information:

 

  • To answer enquiries that you make prior to boarding a dog with one of our carers
  • To keep you informed about our services if you have opted-in to receive these communications.
  • To process a job application
  • To maintain security of our office and IT infrastructure

 

We believe that all these purposes are justified on the basis of our legitimate interests in running and promoting the business, our contractual requirements to deliver the agreed dog boarding services to you, and our legal obligations, both as a business and responsible employer.  If you would like to know more, please read below:

 

  • Customers / Prospective Customers
  • Pet Carers
  • Job Applicants
  • Suppliers

 

 

 

 

 

 

Type of Data Held Length of Time Held How Data Held
Customers / Prospective Customers ·         Name, address and contact information (telephone, mobile).

·         Email address

·         Holiday dates

·         Emergency contact details

·         Pets details (name, breed and age and vet details)

·         Demographic information such as postcode

·         Billing and payment information.

 

We will retain information about you for the duration of our relationship with you, then 3 years.

 

Prospective customer data is retained for no more than 3 years.

 

We will retain financial records for 6 years, following the end of the current financial year.

 

Data is stored in the PetStay Booking system which is hosted on secure servers in the EEA.

 

 

Payment details are stored in PayPal, that uses servers that are hosted outside of the EEA.  You can view their privacy policy here.

Pet Carer

 

·         Name, address and contact information (i.e. email, telephone, mobile).

·         Application form

·         References

·         Demographic information such as postcode

·         Home Dog Boarding Licence

 

We will retain information about you for the duration of our relationship with you, then 12-months.

 

Data is stored on secure EEA-based servers and stored in manual records in locked filing cabinets.

 

Job Applicants ·         Name and contact information

·         CV and application form.

·         Interview notes (for those short-listed)

 

We will retain information about you for the duration of the recruitment campaign, then one year. Data is stored on secure UK-based servers and stored in manual records in locked filing cabinets.

 

Suppliers ·         Contact details

·         Bank details

·         Tax details

We retain financial records for 6 years, following the end of the current financial year.

 

Data is stored on secure EEA-based servers.

 

 

 

Who has access to your information?

We do not sell or rent your personal data or information to any third party or share your information with third parties for their marketing purposes.

 

We will disclose your data or information if required by law, for example by a court order or for the prevention of fraud or other crime.

 

We may pass your information on to our third-party service providers, agents or subcontractors for the purposes of completing a task or providing services to you on our behalf (for example commercial accountants who manage our accounts).  However, we disclose only the personal information necessary to deliver that service and have a contract in place that requires them to keep your information secure and not to use it for their own marketing purposes.

 

 

Transfers outside of the European Economic Area

Personal information in the European Union is protected by data protection laws but other countries do not necessarily protect your personal information in the same way.  The European Economic Area (EEA) covers all countries in the EU plus, Norway, Liechtenstein and Iceland.  Some of the third-party providers we use to help us manage our business and services may involve data transferring to the United States or other countries outside of the EEA.

 

 

Your Choices and Rights

We understand that you trust us with your personal information and we are committed to ensuring you can manage the privacy and security of your personal information yourself.

 

With respect to the information relating to you that ends up in our possession, and recognising that it is your choice to provide us with your personally identifiable information, we commit to giving you the ability to do all of the following:

 

  • You can verify the details you have submitted to PetStay by contacting us by email julie@petstay.net or by post at PetStay, Peach Cottage, Burnt Oak Corner, East Bergholt, Colchester, CO7 6TJ. Alternatively, you can telephone us on 07541 369314.

 

  • You can also contact us by the same method to change, correct, or delete your personal information controlled by PetStay at any time.

 

  • You can always feel free to update us on your details at any point by sending an email to julie@petstay.net.

 

  • You can unsubscribe from receiving marketing emails from us by clicking the “unsubscribe” link at the bottom of any email. Once you do this, you will no longer receive any direct marketing emails from us.

 

  • You can request a readable copy of the personal data we hold on you at any time. To do this, please contact us via email julie@petstay.net.

 

You also have the right to lodge a complaint about our processing with the UK’s Information Commissioner’s Office (hyperlink https://ico.org.uk/).

 

 

Keeping your data secure

When you give us personal information we take steps to ensure that it’s treated securely and strive to protect it on our internal systems.  We ensure that:

 

  • Up to date antivirus and antimalware is installed on all endpoints across the PetStay franchise and franchisee network.
  • Security updates and patches are regularly applied to all components of the PetStay system.
  • Access to physical and digital systems within PetStay are restricted to only personal who explicitly need these rights to do their job.

 

 

Emailing us

We use Transport Layer Security (TLS) to encrypt and protect email traffic in line with government standards. If your email service does not support TLS, you should be aware that any emails we send or receive may not be protected in transit.

 

We will also monitor any emails sent to us, including file attachments, for viruses or malicious software. Please be aware that you have a responsibility to ensure that any email you send is within the bounds of the law.

 

 

Visitors to our Website

When you visit our website we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns.  We do this to find out things such as the number of visitors to various parts of the website.  The information is only processed in a way which does not identify anyone.

 

To opt-out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.

 

 

Use of Cookies by this website

Cookies are small text files that are placed on your computer by websites that you visit.  They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.  Unless you have set your browser to block cookies, this site will place the following cookies on your computer.

 

 

 

Cookie Name Purpose
Google Analytics _ga
_gid
_gat
Google Analytics gathers information allowing us to understand interactions with our websites and ultimately refine that experience to better serve you.

 

Most web browsers allow some control of most cookies through the browser settings.  To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.

 

Google Analytics

Our website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help us analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for our website operators and providing other services relating to website activity and internet usage.

 

Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this you may not be able to use the full functionality of this website.

 

To opt-out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout

 

Changes to this privacy notice: We keep our privacy notice under regular review. This privacy notice was last updated on 22/05/2018.