Home Dog Boarding
Home Dog Boarding
in the Suffolk area
We are the alternative to kennels in Ipswich,
Bury St Edmunds, Lowestoft, Woodbridge, Wickham Market, Aldeburgh,
Brandon, Thetford, Newmarket, Sudbury, Beccles, Bungay, Diss, Eye, Southwold.
Your local PetStay branch
Home Dog Boarding in Suffolk
We are the alternative to kennels in Ipswich, Bury St Edmunds, Lowestoft, Woodbridge, Wickham Market, Aldeburgh, Brandon, Thetford, Newmarket, Sudbury, Beccles, Bungay, Diss, Eye, Southwold.

PetStay Suffolk Branch

Hello, I’m Julie and I’m delighted to be running PetStay in Suffolk ably assisted by my beautiful bouncy boxer Monty.

I’ve loved and lived with dogs since I was a toddler, and after a challenging but enjoyable career in journalism and corporate communications, I felt it was time to follow my heart and fulfil my long-held desire to do something doggy.

My dogs have been a constant joy throughout my life, even when they’ve disgraced themselves by eating my A Level revision notes, breaking wind under the table when my boyfriend’s parents came to dinner, peeing on the Christmas tree, digging up my dad’s vegetable garden and forming an amorous attachment to my godson’s favourite teddy (It’s all true!).

Like a lot of owners I’ve never been comfortable about putting my dogs in kennels but have struggled to find alternatives that I can trust completely. I know how stressful and worrying it is trying to find the right care for your dog when you’re planning a holiday or need to take a trip away for work. I’ve been that anxious owner.

What if someone could take that worry away? With PetStay I know I can be confident that my dog and yours will be treated like one of the family in a safe and secure home-from-home environment where they will be loved, cared for and, above all, happy.

All our carers are carefully selected, insured and licensed. We are meticulous about matching the right carer to the right dog, and your dog will have their carer all to themselves as we don’t mix dogs from different households.

How it works

We allow our carers to look after up to three dogs from the same household. If you’re new to PetStay we’ll want to find out as much as we can about your dog – its character and personality, daily routines, eating, sleeping and exercise arrangements, likes, dislikes and any special quirks or requirements. This helps us find the perfect match from among our carers, and when we’ve done that we’ll arrange for you and your dog to meet the carer in their own home. If all goes well you’re ready to make your first booking. We’ll guide you through the booking process and provide you with a holiday list of essential items you’ll need to pack for your dog’s stay.

Julie - PetStay Suffolk

Become a carer

If you’re interested in becoming a carer I’d love to hear from you. You need to have experience looking after dogs, be at home during the day and have a secure garden. You can look forward to welcoming some delightful doggy guests into your home with the added bonus of earning an income.

If you want to find out more and book a holiday for your dog, or if you want to enquire about becoming a carer and joining our team, please get in touch using the numbers or email address below.

Julie – PetStay Suffolk

Contact Details

To find out more or to arrange a visit to one of our carers in the Suffolk area, please get in touch using the details below.


Tel: 01473 845300

Mobile: 07918 531516

Email: julie@petstay.net

Areas coveredWe cover all of the Suffolk area including postcodes:

IP1 to IP33, CO7, CO8, CO10 & CO11, CB8 & CB9, NR32, NR33, NR34, NR35

Ipswich: including Woodbridge, Wickham Market, Aldeburgh, Saxmundham, Framlingham, Halesworth, Stowmarket, Hadleigh, Manningtree and Felixstowe
Bury St Edmunds: including Brandon, Thetford, Newmarket, Haverhill and Sudbury
Lowestoft: including Beccles, Bungay, Diss, Eye, Peasenhall and Southwold

Are you worried about leaving your dog in kennels? Have you ever considered a pet sitting service in Suffolk?

Home dog boarding and pet sitting services in the Suffolk area

At PetStay Suffolk we have carefully selected many caring and affectionate people who can look after your dog while you are away. Our licensed and fully insured dog carers provide a loving, home-from-home environment for your four-legged family member.

Here at PetStay Suffolk we offer an outstanding home dog boarding service across the county in Ipswich, Bury St Edmunds, Sudbury, Stowmarket, Lowestoft and the surrounding areas.

Your dog will be paired with a suitable loving carer, who will ensure that they will receive one-to-one attention and won’t miss out on any of the home comforts they are used to. Your carer will stick to your dog’s daily routines to ensure they remain as settled as possible.

Over recent years PetStay has gained an excellent reputation and is now becoming known as THE alternative to kennels throughout Suffolk.

Our guidelines ensure that your dog is left in the most trusted, loving hands possible, so if you would like peace of mind while you’re away give PetStay Suffolk a call.

Home Boarding for Dogs

Home Dog Boarding

  • Your dog/s stay in one of our loving carers’ homes
  • Meet your carer before you book
  • Kinder and less stressful for your dog
  • All routines kept
  • We don’t mix different dogs together
  • We don’t walk your dog/s off the lead
  • All our carers are licensed by the local council (if required)
  • Carers are fully insured and vetted
  • We are recommended by vets and our many, many customers

Our Prices

1 Dog £22.00 a day
2 Dogs £33.00 a day
3 Dogs £44.00 a day

Prices above are per day, or part thereof, except Bank Holidays. For more information regarding those rates, please contact us.

Here are the few simple stages of booking with PetStay.

1st: Ring or email your local branch to discuss your dogs requirements and dates.
2nd: We will explain all about PetStay and what your next steps would be.
3rd: We then take all details about your dog and then match them to the most suitable carer.
4th: A meeting will be organised for you and your dog to meet the carer.
5th: If you are 100% happy with your carer you would then be ready to book with PetStay.
6th: No later than 5 days after your initial meeting, complete our on-line booking form and pay the booking fee.
7th: An email confirmation will be sent to you.
8th: You’re all booked in and don’t have to worry about anything.
9th: When you drop your dog/s off for their holiday you then pay the remaining balance to the carer.
10th: Go away with complete peace of mind and have a wonderful holiday.

Become a PetStay Carer

So you want to work with dogs and be home based?
Have you ever thought how wonderful it would be to work from home and be able to work with animals? If you’re a dog lover and want to have a flexible, home based job that lets you work with dogs, then maybe you will love being one of our carers looking after dogs in your own home.

Earn from £91.00 to £217 per week

Please call Julie for more information and an informal chat

Carers Walking Dog

Frequently Asked Questions about becoming a PetStay Carer

What are the requirements of becoming a carer?

You must be a genuine dog lover, have experience of looking after dogs and you need to be home during the day so you have plenty of time to give to the dogs you are caring for. You must have a secure garden and agree to abide by PetStay guidelines. You are allowed to have a dog of your own as long as your dog gets on with other dogs.

How are your carers vetted?

If you meet all the requirements listed above, we will come and visit you at your home. We will check the security of the garden, explain PetStay procedures and show you the guidelines each carer needs to follow. If you are happy with everything and we feel you would make a suitable PetStay carer, we would follow up a reference and arrange public liability insurance for you.

Do I need to be licensed?

If you are successful then you would apply to the council for a home boarding licence (if required by the local council), we can help you with this, it is a straight forward process.

How many dogs can I look after?

Our service is on a one-to-one basis, so only dogs from the same household will stay with you. You are allowed to take up to three dogs from the same household, BUT you choose what you are happy with. We will ask you how many dogs you would like to look after and what sized dog/s you would be happy to care for.

Do I have to provide the food?

No, the owner will bring any food or treats for the duration of the stay. Any toys, bedding, medication and leads will also be brought.

Does the dog/s have to be vaccinated?

Yes each dog MUST have up to date vaccinations, have been wormed and treated for fleas. Proof of the vaccinations will be brought to the meeting and shown to you.

What about walking the dogs?

All dogs should be taken out each day for walks. When you have your meeting with the owners all routines, including the number and length of walks, will be discussed. The dog is only ever walked on a lead.

What if the dog becomes ill?

We/you would endeavour to contact the owner or the emergency contact. The owner or the emergency contact would be liable for any expenses incurred in taking the dog to the vet.

How am I paid?

Your fee is paid as the dog is dropped off. This is a self-employed home-based position, is very flexible and fits around your lifestyle.

What happens next?

If you are interested in becoming a carer, please ring us for an informal chat and ask any questions or email us with your details and we will come back to you. You can also use the contact form on the ‘contact us’ tab. If we feel you are suitable we would then arrange to visit you at home.

Apply to be a carer

Please fill in the details below, and we’ll get back to you as soon as possible.

Our Reviews



‘This is the 2nd time we have used PetStay and once again everything was perfect from beginning to end. We like the professional approach of Julie who runs PetStay in our area and the booking process is very easy. We lost our original dog to old age so this booking was for our new English Setter, and he was booked in with our original sitters at our request as we know them and knew Dragisa our new Setter would be well looked after. He was really well cared for whilst we were away. We had picture messages and updated texts to let us know he was fine, which was very reassuring. On returning our carers joked that we couldn’t have him back as they had really taken to him and he was “the ideal dog to care for”. I can highly recommend PetStay. They find the right carer to suit your dog’s needs and we are looking to use them again this year knowing we can really enjoy our holiday because our dog is in safe hands.’

Graham & Jan
January 2018

Suffolk-Bonnie & Meg

Bonnie & Meg

‘Just got in from collecting Bonnie and Meg from Brenda. Must just say how sweet and lovely Brenda and Keith were – the perfect foster parents for our girls. Brenda kept us up to date with pictures and messages about the dogs throughout our holiday. So nice to receive them. Would definitely recommend and have my dogs stay with Brenda and Keith again.’

Earl Soham
January 2018



‘We used PetStay Suffolk for the first time in December 2017; I truly cannot recommend them enough. The initial consultation with Julie from PetStay Suffolk was very thorough. She took so much time to find out all about Monty and then matched us with Helen and Gary who were amazing! My husband and I were away for two and a half weeks so it was hard leaving Monty, but Helen and Gary were so reassuring and kept us up to date the whole time we were away with pictures and messages. Monty came home a relaxed, content and evidently well loved dog. We will definitely use PetStay and specifically Helen and Gary again.’

January 2018

Suffolk-Lottie & Casey

Lottie & Casey

Our 2 dogs loved staying with Joy and Brian. They sent us photos updates while we were away which gave us peace of mind. They tried to mirror their daily routine as close as possible. This is a brilliant service and we have booked them in again!

Keith & Kelly
January 2018



The whole service was excellent. Ruby was very well looked after. The whole process from meeting Karen for the first time and sorting out via the paper work via Julie, was efficient and straightforward and professional. I felt reassured that Ruby would be in safe hands.
Thank you.

November 2017



‘Des was nice and relaxed when we arrived to pick him up – he even went back to bed while we were chatting to Brenda! We are so pleased Brenda and Keith were happy with how the weekend went and we would be very happy for Des to stay with them again.’

November 2017

Suffolk-Jex & Blaze

Jex & Blaze

‘Jex and Blaze had a great time, and Cliff was just so wonderful with them. We love PetStay and would never use a different pet accommodating service, and definitely never a kennel. The carers love and spoil our dogs so much and our dogs love going to “doggie hotel”! Thank you Petstay!’


November 2017



‘Oh what a pleasure Denise and Dave were. Sox settled in with them straight away. Denise was kind enough to send a couple of photos of Sox while I was away. She looked so healthy and happy when we collected her, I really cannot thank them enough. Thank you for all your help. It is much appreciated.’


November 2017



‘Thanks so much to Julie for introducing us to Stacey and arranging Tigger’s 3-day stay. At only 6 months, Tigger is still a puppy and Stacey gave him all the care and attention he needs. He enjoyed his stay very much.’

October 2017

Suffolk-Angel & Bella

Angel & Bella

‘We were very pleased that Angel and Bella’s stay with Sue and Alan went well, and they said they enjoyed having them. Sue and Alan are such nice people and really seemed to have bonded with Angel and Bella. We are more than happy to leave our girls with them again while we are away. Thanks so much.’

October 2017

Suffolk-Harry Green


‘Harry went to stay with Diane in Suffolk for 10 days whilst we were on holiday. Harry is a nervous dog and initially was unsure about going for walks, but Diane handled this brilliantly and he soon settled down and was very happy there. Her large garden was ideal for Harry who loves playing outside with his toys, and the rural location was perfect for quiet walks once he was used to the area. Diane sent us regular emails giving updates on how he was, and pictures too showing how relaxed he was on the sofa! This meant we could enjoy our holiday without worrying about him, and would not hesitate in using Diane again for future holidays.’

Celia, Coggeshall
October 2017



‘Excellent service, will be booking again shortly. My dog seemed to have a lovely time which meant I could relax and enjoy my two week holiday. He was cared for in a home from home environment which is great.’

Kimberley, Ipswich
October 2017



‘Just to say a big thank you to PetStay (and especially to Claire and Martin and boys) for a very successful first stay for Ella. You chose the family very well for us and we are grateful for your care and knowledge in this. We were delighted and are so pleased to find a service we can rely on and trust. We will be back to you soon to request another stay. Claire and Martin have kindly said they would welcome Ella back and enjoyed having her. Thank you very much.’

October 2017



‘Just wanted to thank you for putting us in touch with Hil and Jill. Scout got on really well with them, and they with him. They have said they would have him to stay again – a good sign I think. We’ll be in touch in good time when we next decide on break.’

Sally, Mildenhall
October 2017

<Suffolk-Skye Bell


‘Just to let you know that Skye had a wonderful stay with Graham and Jackie. She was thoroughly spoilt and came home with more toys than she went with and had loads of treats! Skye settled back home without any problems which has not been the case when she has previously been into kennels, so we have nothing but praise for PetStay and the ethos of looking after our pet as you would your own. It certainly gives us peace of mind to know that Skye is being so well looked after and should there be any problems, not that there ever have been, they are going to be dealt with effectively. We will definitely be using PetStay again and would love her to return to Jackie and Graham.

Sheila, Lowestoft

October 2017



‘We have used PetStay Suffolk for nearly four years now and have been so pleased with the service we have received for our Golden Retriever, Harry. He has been loved and spoilt – just the right amount – and at times reluctant to return home! He has always been returned to us happy, well groomed, and well. His most recent stay with PetStay was no exception and he made new friends, both human and canine. I can’t recommend PetStay highly enough. It is a wonderful and more personal alternative to kennels.

Chris, Mendlesham
October 2017



‘I just wanted to let you know how happy we were with Ginnie’s stay with Stacey … What a lovely lady she is, and a real credit to PetStay.’

Lynne, Stowmarket
September 2017



‘I think Lorna and Brian had their hands full with Trigger. He got them up at 4.30am every morning for a wee – this is a dog that goes 18hrs and refuses to go out at home! He also developed an attention seeking limp, and demanded food after I had dropped him off AFTER breakfast!! It was great to have peace of mind whilst I was away. Trig cannot cope in kennels – he has been rehomed several times. I have recommended PetStay to a friend.’

Janet, Hopton
September 2017



Bella had a lovely stay with Denise and Dave while we spent a fortnight in Scotland. Unlike previous kennel stays, Bella returned home as if we’d never been away and obviously enjoyed her two week holiday with different carers who took her on a variety of walks and became used to her odd but dear ways, whilst welcoming her into their own home. Thank you

September 2017



‘Julie at Petstay Suffolk was extremely helpful and found Stacey at short notice. She loves big dogs and arranged to meet me immediately. I was put at ease by her straight away and my 7-month-old Labradoodle Korben relaxed with her very quickly. He had a lovely stay with her and I would not hesitate to leave Korben with her again.’

Karan, Haddiscoe
September 2017



‘Just wanted to let you know how well Brodie was cared for with Denise and Dave. They looked after her wonderfully and she was obviously very happy and relaxed when we collected her.’

Karen, Bury St Edmunds
September 2017



‘Had amazing service, everyone was so friendly. My dog stayed with a lovely couple and was very well looked after whilst we were away. Will definitely be using them again.’

Nicola, Haverhill
September 2017



‘This was the first time we used PetStay. The organiser managed to match our dog, an 8-year-old Collie Floss, with a couple only 10 miles away. It was an excellent match; they had previously owned a Collie so they knew what to expect. On our return, Floss was in good condition and I am sure she is looking forward to her next break! Price was about right having compared alternative options in Suffolk.’

Robert, Elmsett
September 2017



‘I just wanted to thank Sue and Graham for giving Hudson another lovely holiday. As ever I was anxious about leaving him but after only being in their home for 5 minutes he had sat himself down on Sue’s lap and gave me a look which definitely said “well you can go now”! This left me feeling relaxed and able to enjoy my holiday. On my return he still choose to sit with Sue and was more than happy to give me the silent treatment! So a huge thank you to Sue and Graham for making Hudson so welcome and happy in their home.’

Jayne, Framlingham
August 2017



‘Robbie had a fantastic time with Cliff, who said that he had enjoyed having him. I would definitely use PetStay again and would be happy to have him stay with Cliff.’

Chris, Bury St Edmunds
August 2017



‘Brenda and Keith were excellent carers who were obviously loving and sensitive to Angus’s needs. He loved staying with them and I know he was utterly spoilt and had a great holiday. We were away for 10 days and they kept in touch with us every day and provided photos and short messages that were comforting to read and see. We would definitely recommend PetStay and will try and use Brenda and Keith again.’

Ewan, Hadleigh
August 2017



‘A huge thank you to Denise and Dave for looking after Amber for us and welcoming our mad dog into their home. Amber made herself at home straight away and their calm easy going nature gave us confidence leaving her in safe hands. When we collected her we could tell how well she had been looked after. We would have no hesitation in using PetStay again and want to thank you for matching Amber to Denise and Dave.’

Martin and Kerry, Claydon
August 2017



‘We were absolutely delighted with both Graham and Jackie and how they opened up their home to Zaki so he could feel relaxed and loved. He could not have received better care from an auntie and uncle. Graham was aware of Zaki’s needs with his auto immune condition and genuinely appeared to love having him around. Zak loved their garden…especially the resident frog …and both Graham and Jackie accepted the massive amount of Zaki equipment we dumped in their house! I actually did get the feeling that they wanted Zak to stay a bit longer!!! Thank you so much for finding them for us Julie….we are booked in with them in October and hope that Zaki can stay with them on many occasions in the future.’

Pauline, Kirby Cane
August 2017



‘Molly had a lovely time with Helen, Gary and family – so much so we have booked her to stay again later in the year. That says it all!’

Hayley, Ipswich
August 2017



‘We are extremely happy with the care our Goldendoodle, Gypsy, received from Hil and Jill whist we had a week away! Gypsy has A LOT of energy but Hil and Jill were not fazed and were more than happy to spend time exercising and playing with her! Thank you PetStay for pairing us up so well. We will definitely be booking with PetStay again!’

Helen, Stowmarket
August 2017



‘Just wanted to say how immensely grateful we are again to PetStay for finding Jackson another dedicated caring couple in Brenda and Keith. They really looked after Jackson so well, that I am not sure how keen he was to come home!! (He is now spoilt for choice having had a lovely time with Denise and Dave as well!)’

Fiona, East Bergholt
July 2017



‘Just wanted to thank you very much for looking after Maddie and say what a great time she had with Hil, Jill and Tracey. Both said they really enjoyed having her and that she settled in well. Many thanks for taking her over to Tracey. I do hope I can use your great service in the future.’

Martin, Brettenham
July 2017



‘We were very pleased. Macey was very well looked after by Denise and Dave – so much so she did not want to come back home with us. But we were glad because it must have meant she was very happy with her stay.’

Marion, Ipswich
July 2017



This was the first time we have used PetStay, it was lovely to go away on holiday and not worry about Millie, our 5yr old golden Labrador, she treated her holiday home like her own home, lots of walks and playing her favourite game of ball, won’t hesitate to use this service again, never need to use kennels again, thank you to our lovely family for taking such good care of Millie.


Lynda, Ipswich
July 2017



‘Jasper had a wonderful time at Brenda and Keith’s. He was looked after so well. I received photos of Jasper while away, which was so nice to see. I will definitely use PetStay again and highly recommend. Jasper will be wanting us to go away so he can go to Brenda’s again!’

Sue, Ipswich
July 2017



‘I just wanted to let you know that Archie had a lovely holiday with Hil and Jill. They were great and Archie loved his time with them. Archie is a rescue dog and gets stressed easily but Archie took to them both straightaway and was clearly very happy with them. They really understood Archie and his needs and we would be very happy for Archie to holiday again with them in the future!’

Caroline and Mike, Ipswich
June 2017



‘This was Bertie’s first stay with a dog sitter, and we were absolutely delighted with the care and attention he received. Julie at PetStay Suffolk arranged for him to stay with Barbara, who made Bertie feel very welcome and at home, so much so he is going to stay with her again in August.’

Adrian, Ipswich
June 2017



‘We were extremely stressed about leaving our dog Oscar with someone other than close friends who have known him for a long while but, having heard of PetStay and then being paired up with Brenda and Keith, we couldn’t have been happier. Oscar went blind with SARDS last year. Although he has adapted really well he still needs to be reassured that you are there and obviously steps and stairs etc are difficult. We found with Brenda and Keith the perfect couple to look after him. They cared for him so well, and sent us lovely photos to let us know how he was getting on. We would not hesitate to go back to PetStay, especially Brenda and Keith.’

Heather & Tony, Ipswich
June 2017



‘Just wanted to pass on our thanks to you and to Cliff for looking after Pippa this weekend. Cliff was lovely and so sweet with her; we were able to leave her feeling happy and confident she would be well looked after. Thank you again for organising it for us at short notice. We really appreciated it and will recommend you to anyone without hesitation.’

Jo, Hadleigh
June 2017


Murphy & Poppy

‘Murphy and Poppy really enjoyed their stay with Cliff and Sandra. I received regular updates and pictures with how they were getting on and we were both very surprised at how relaxed they were when we collected them. They have really enjoyed their time there! Will be using PetStay from now on over boarding kennels.’

Lewis, Bury St Edmunds
June 2017



‘Thank you for the excellent service with PetStay. Florence our 18-month-old Border Terrier had a wonderful weekend with her carers. We met up with Karen and her husband before her stay in their home and Florence loved them. When my husband dropped her off for her long weekend stay she didn’t even look back. We went away on our break and felt completely confident that Florence was being well looked after and loved. Florence loves people and she follows us around all day. She is very sociable and would not be well suited to kennels. I would recommend PetStay as a much kinder alternative to anyone.’

Michelle, Colchester
June 2017



‘Bailey did have a lovely time. He certainly returned home calm and relaxed. I have no doubt he enjoyed Fred’s company and was well looked after by Karen and her husband. Thanks again to you and Karen for helping us out at such short notice.’

Sue, Stowmarket
June 2017



‘We’ve used PetStay one time so far and it was a great experience. Professional company, good communication, easy set up, quality service. We are very pleased and will be using them in the future.’

Kari and Tyler, Bury St Edmunds
May 2017

Suffolk-Stan & Alfie

Stan & Alfie

‘This is the second time that I have used PetStay and yet again I was able to travel fully confident in the knowledge that my precious dogs were being loved and cared for in an environment that was second only to home. The carers were wonderfully kind people, with a good understanding of dogs, providing regular updates, feedback and photographs throughout my trip. I will only now ever use PetStay for the care of my dogs.’

Tanya, Saffron Walden
May 2017



‘I was so happy with Brenda and Keith. I did wonder if Fred would actually want to come home after his stay with them. He was loved, well walked, happy, healthy and full of beans. I could not ask for anything more for my peace of mind; he is staying again in June. Happy days.’

Julia, Woodbridge
May 2017

Suffolk-Felix & Oscar

Felix & Oscar

‘Matching our dogs and us to Dee and Dave was really good. We like Dee and Dave and feel really comfortable about leaving our boys with them.
Both have bonded with Dave and Dee well and it really was home from home for the boys, exactly what we were looking for. We will be booking again, without hesitation.’

Judith, Sudbury
May 2017

Suffolk-Ruby & Saffie

Ruby & Saffie

‘Hi Julie, just wanted to give you feedback on Ruby & Saffie’s stay with Nita & Ivan. What a lovely couple! We were so happy with the love and care they gave our dogs while we were away. Nita & Ivan loved having them and Ruby & Saffie would have quite easily stayed!! I wouldn’t hesitate to leave them in their care again. Excellent rating from us.’


Sue, Lowestoft
May 2017



‘Max our Irish setter is in his twilight years and since moving from Essex to Suffolk our original dogsitter was no longer an option. From the moment we rang and spoke to Julie we knew Max would be in great hands whilst we took a trip abroad. She recommended a lovely couple who we met to make sure both parties were happy. Rest assured Julie picked a great match as Max was spoilt rotten with his babysitters. Would not hesitate in recommending PetStay – totally reliable and professional. It was a great comfort knowing Max was in a loving caring home. He is now booked in with his sitters for another 2 trips we have planned. Great communication, good value and a pleasure to deal with.’

Graham & Jan, Lowestoft
May 2017



‘Lacey seemed really happy when we collected her from Hil and Jill. This was her first stay away from home. Nice to get the text from them on her first night, letting us know all was good. My daughter got worried she would not want to come home! Thanks.’

Tracy, Bury St Edmunds
May 2017



‘We would like to thank Chris and Alan for looking after Lacey so well and making her so at home. Lacey is very sensitive, and also has to have a special diet, and they catered for her every need. Throughout her stay we were sent texts and pictures, it was so reassuring to know Lacey was happy and well. When we collected her she sat on Chris’s lap when it was time to say goodbye! We have already arranged for Lacey to stay with them again. Many thanks to Chris and Alan and PetStay.’

Jude & Kelly,Lowestoft
May 2017


Archie & Teddy

‘Our two cocker spaniels seemed to have had a great time with Lyn and Keith. Lyn was very patient with all our worries and concerns and Archie and Teddy clearly bonded with her. They have come back relaxed and well. Lyn and Keith are very experienced dog owners and we wouldn’t hesitate to recommend them.’

Karen & Jim, Sapiston
April 2017



‘Nita and Ivan give the impression that they can cope with any eventuality that might arise whilst your dog is with them. This gave us peace of mind as we left Rowley and on collection after our holiday, they’d obviously looked after Rowley well. We could see he was totally at ease with them, looked happy, well fed and his long coat had been groomed. On top of this, Nita and Ivan are a lovely couple who treated any misdemeanours from Rowley with patience and humour. We have no hesitation in asking for them to care for Rowley again during future holidays.’

Paulette, Aldeburgh
April 2017


George & Darcy

‘Our dogs had the best stay with Brian and Joy! I can’t thank them enough for the love and attention they gave them. We were able to go away and not worry.
As soon as we had our first meeting with Brian and Joy we knew then that our dogs (1 of which can stress a lot) would be fine. We were away for nearly 3 weeks and didn’t have to worry. Our carers gave so much love and attention to George and Darcy, and sent pictures and updates – which was a massive reassurance. We had no concerns at all. I can’t thank them enough and wouldn’t hesitate to use them again.’

Sam, Lowestoft
April 2017


Sirdar & Gordon

‘A huge thank you to Diane for having two dogs at such late notice. They came back looking fantastic and it took all the worry out of going away, knowing that they were being beautifully looked after. It was brilliant to discover PetStay and I really appreciate all your help. I’ll be back in touch next time we go away.’

Rosie, Ipswich
April 2017



‘I would just like to say a big thank you to Sue and Alan for looking after Freddie. He had a wonderful time and a big thank you for finding them for us.
I know Freddie will be very happy to have a return visit.’

Deborah, Felixstowe
April 2017



‘Monica and Jack are a very calm and caring couple who, with the help of their grandchildren, looked after Daisy very well. They sent me regular updates and photos, which were much appreciated, and made me feel a great deal better about leaving her. No-one likes to leave their dog with ‘strangers’ but I would have no qualms about leaving her with Monica and Jack again.’

Jayne, Stradbroke
April 2017



At last we have found a service in which we can be confident that our adorable and sensitive little Cocker Spaniel, Molly, will be well cared for. Thank you, PetStay, we can go away and relax, which we have not been able to do until now.

Andrew, East Bergholt
March 2017



We have spent months looking for a suitable place to keep our boy happy, safe and sound when we are away on holiday. He used to go back to his breeder but circumstances have changed there which forced us to look at alternative accommodation. We visited numerous kennels and didn’t find one which was anywhere near satisfactory. Then I found Petstay…and after talking to Julie we met Chris and Alan who were absolutely delightful and obviously loved dogs. Zaki had his first stay with them a few days ago and we were so pleased with the care and attention he got. We had numerous texts and photos from them which reassured us that everything was fine. Nothing was too much trouble for them and they were happy to have Zak in their home. We have now booked 3 more stays.

Pauline, Bungay
March 2017



When we decided to go away in February/March of 2017 we were then faced with a problem. Our Doberman, Lexie, a very sweet, gentle but lively ‘pup’ of just under 2 years seemed to use time in kennels to get so worked up that over New Year she had to be shut in her sleeping quarters for long periods merely to quieten her down.
What to do?
Saw advert for PetStay and decided to investigate.
We were put in touch with a couple in Thetford, about 45 minutes away.
Went to see them, with Lexie, and found they were a delightful couple who seemed unfazed by Lexie. Dates were suitable so we all agreed to the arrangement.
Whilst away Lorna emailed or texted several times to let us know how Lexie was doing.
When we returned to pick her up she seemed very happy (and still very lively) and Lorna and Brian seemed happy with her.
My only reservation is that their garden was perhaps a bit small for a dog of Lexie’s temperament.

John, Diss
March 2017



Our 13 year old Labrador Bonnie was so happy to stay with her lovely carer Diane. Petstay are a very professional and friendly company and I would recommend them to anyone.

Gillian, Colchester
March 2017


Exceptional service from the Suffolk Petstay, very professional, friendly and organised. Molly the Springer was very happy with the people she stayed with and so were we.

Douglas, Sudbury
March 2017



‘We were very happy leaving Gilson with PetStay Suffolk carers after meeting them. He seemed very chilled after his stay, rather than the nervous wreck he was when he stayed in kennels previously. We will definitely use PetStay and these carers again.’

David Ames, Thurston, Bury St Edmunds
March 2017



‘Our elderly spaniel had a lovely stay with Denise in Ipswich. He was extremely well looked after and obviously had really enjoyed himself. I would highly recommend PetStay and particularly Denise. We will definitely use PetStay again.’

Katie, Ipswich
March 2017



PetStay is an absolute godsend! I really thought that we were never going to be able to go on holiday again but with the help of Julie, the Suffolk coordinator, we found delightful carers in Denise and Dave who looked after Jackson, our neurotic Bernese Mountain dog as if he was at home! The dogs are matched very carefully with suitable, available carers. The attention to detail is second to none, and all the form filling, licences and PetStay checks provide peace of mind that this is an organisation that does things properly. I cannot recommend them highly enough. When the well-being of one’s dog is at stake, nothing is too much trouble with PetStay and we were able to go away knowing Jackson was in very safe hands!

Fiona, East Bergholt, Suffolk
February 2017



‘We were really pleased with PetStay. It was so nice for Pepper to stay with people in their own home, as she is a very affectionate girl who had a hard start in life – we did not want her to feel abandoned in a shelter again. We really appreciated that Pepper’s routine was maintained, including her being allowed to sleep in Brian and Joy’s bed! I could see from the photos and reports that Pepper was having a lovely time, and Joy kept me informed with emails and photos. I was told that Pepper wasn’t left alone once, and had lots of walks and cuddles. They even coped with Pepper coming into season. We are very grateful to Brian and Joy for their excellent care of Pepper, which meant we did not worry about her when we were away. We would definitely recommend PetStay Suffolk to other people. It is very efficiently run and provides individualised care for each dog.’

Jane, Kessingland, Suffolk
January 2017



“We couldn’t complain at anything PetStay Suffolk assisted us with in providing a suitable household for our beloved Standard Poodle. The couple who cared for our dog while we were away abroad visiting relatives, were past dog owners themselves, which meant we were very satisfied that he would be well cared for.

PetStay Suffolk helped in finding a couple who lived locally which meant this was easy in dropping off our dog, and picking him up on our return from our trip away. The couple themselves (Mary and Bernard) were very caring, kind and friendly and throughout our time away, they emailed photos of our dog while with them, which alleviated any worry we may have had for his welfare while we were away. We are confident we would use this service again.”

Anon, Bury St Edmunds
December 2016



Couldn’t recommend the service enough for a dog owner who doesn’t want to use kennels. I was very, very happy with the service and felt Molly was in safe hands and that she was very well cared for. I felt totally confident with Dee (Denise) my carer, from my initial meeting with her. I knew Molly was in good hands and had no concerns throughout her 6 day stay. Dee kept in touch with me and gave me a full update on how Molly had been when I collected her. Dee is a lovely lady and Molly seemed at home and relaxed when I picked her up. Wish I had known of this service years ago ! Will definitely use again, and will request Dee when I do!

Wendy, Stowmarket
December 2016



‘I definitely recommend PetStay! After years of companies refusing to sit my dog because he’s a staffie I’ve finally found somewhere that really loves and cares for him as much as we do. Sue and Graham are absolutely lovely genuine people and it’s the first time I’ve ever left my dog where he didn’t worry about us leaving him. He adored them and was so well looked after. Will definitely use again!’

November 2016



‘From the minute I met Denise I knew she would look after Dizzy like her own. Dizzy is an ‘escape artist’ and I was very nervous about letting just anyone look after her, but Denise and her husband put my mind at rest. She seemed to love her time with Denise and I was sent photos of her while we were away. She loved her walks and cuddles in the evening and was even allowed to sit on the sofa and be thoroughly spoilt. A real home from home for our very precious member of the family. Thank you to Julie at PetStay and Denise for looking after her so well. I would highly recommend anyone who loves their dog to use them and I would definitely use PetStay again.’

Jo, Wattisham
November 2016



I have just returned from a week away where I was able to relax knowing Alfie was safe and being well cared for. He is a very nervous dog, but was instantly comfortable in the home of his carers, and they made us feel very welcome. The text messages of reassurance were a nice touch and helped me to know he was fine and that all was well. I would use PetStay again without hestitation.

Lisa, Ipswich
November 2016



Just thought I’d let you know how pleased we are with Chris and Alan Jones. As you know, Poppy was a bit special with her needs, but I’ve never had a dog stand and watch me leave without trying to come with me. I was so amazed that she seemed to realise that she’d be fine and would be collected some time.
She also does her circular wags with them meaning that she really is happy.
I was a little worried she would want to stay there, but fortunately she seemed keen to come with us.
Thanks again Karen, for putting us in touch with them and for allowing us a peaceful holiday without worrying about the pooch!




We picked Jasper up from Debbie’s this morning and we were relieved to see that despite having a wonderful week that he was still happy to come home! We have been blown away with the love and care that Debbie and her entire family have provided for Jasper and we’re incredibly grateful for the match you made for us, so right for jasper (and I suspect any dog lucky enough to have time at Debbie’s) and right on our own doorstep too!! Thank you once again for everything you have done, we have been telling anyone that will listen that they should use pet stay if they want to know their dog will be cared for and loved whilst they’re away. Kennels just don’t come anywhere close to the service that we and Jasper have had this last week!!

Jasper the staffiexwestie

Ben & Poppy

Well what can I say apart from having 2 very happy Border Terriers. They both were very relaxed with Sue and Graham and certainly seemed to enjoy their stay. I would certainly have no reservation about them staying again. I was worried about leaving them as they’d never been left before, unless with family. I really didn’t need to, they were so well looked after.

Sue and Graham seemed to enjoy them too. They had taken a lot of pics, quite a few with the dogs hogging their bed, what luxury!!

Mrs Manvers with Ben and Poppy, Border Terriers, April 2015


Hi Karen just wanted to say what lovely people Geoff & Linda are & I was more than happy with Ruby’s stay there. She loved every minute of it & sulked all the way home!!! Thanks again & I will definitely contact you next time we go away as I know Ruby loved staying with Geoff, Linda & their family.

Sue with Ruby the Boxer, March 2015


Just picked up rubes and just wanted to say how fantastic sue and Alan are… I’ve never seen Ruby so happy and content whilst we’ve been away I can’t thank you and them enough… will definitely be in touch whenever we go away next weekends/holidays as she really enjoyed it xxx

Ruby the Labrador


Our dog Oscar had a wonderful weekend staying with his host family for the late May Bank holiday whilst we got married. After two unsuccessful kennel trips it’s very refreshing to find a place he is not only happy to stay but a place that was happy to have in! We are so pleased, thank you very much!


I thought the meeting with Hil and Jill went extremely well and I have booked Henry in with them for the 5 days, week beginning 5th May – 9th May, 2014. I feel totally confident in their abilities to look after Henry, I just hope Henry behaves himself! Henry was interested in the chickens but Hil was not phased about it and said they would improve the enclosure and pop the chickens away whilst Henry was in the garden.

I would just like to say how professional you have dealt with me and I am totally impressed with your service. As an experienced carer working with vulnerable people in their own homes (live-in, long/short visits etc) I have witnessed both good and poor staff working in the home environment and I am thrilled to have found your company. We did have a very poor experience with a dog walking service whilst we were away for a few days (eldest son was at home) not turning up at the allotted time in the afternoon claiming there had been an emergency and my dogs were not walked until about 8pm or 9pm and short of the hour that was paid for also! Obviously, dogs cannot relay the poor care they receive from their “carers” so it can be a worrying time for an owner to entrust someone else to look after their dogs. As I said before I feel very confident with the service you are providing and if you wish me to write a review I would be more than willing to do so.


I am writing to say a big Thank You for finding Sue & Graham for us to look after Hudson. Hudson had a super holiday and was thoroughly spoilt (just like he is at home). He wasn’t very keen to come home which proves he must have had a lovely time.

Sue & Graham are a lovely couple and I felt completely confident in their ability to look after Hudson. Once again, thank you to yourself for the great service, and a big thanks to Sue & Graham for taking such good care of Hudson.

Regards, Jayne Baker


Just to let you know that we picked up Grady today from Hil and Gill today and were so thrilled that all went well. They are such lovely people who obviously took great care of Grady and gave him lots of TLC. He came home very relaxed just like he always is, which is a sure sign he had a good time. We will definitely be contacting you again in the not too distant future to see if they can have him again. Thanks so much Karen.

Regards, Kate & Chris Burgess

Dog sitting services in ReadingContact Details

To find out more or to arrange a visit to one of our carers in the Suffolk area, please get in touch using the details below.

Tel: 01473 845300

Mobile: 07918 531516

Email: julie@petstay.net

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