Browse Our Branch Map
Franchise Opportunity
Hello, we are Sue and Simon Jennings the proud owners of the West Midlands North and South Staffs Branch of PetStay. We live in Sutton Coldfield with 2 children and our Cavapoo Ruby, we used to have 2 rescue Greyhounds Charlie and Noah who were a big part of our family. When they passed, we wanted to help other dogs and their owners. PetStay was the perfect opportunity and as we understand the effort and love owners put into the training and care of their dogs and from personal experience, I know that owners do not want to leave their furry family members in a kennel.
This is why 2 years ago we set up the PetStay West Midlands North and South Staffordshire Branch – to offer bespoke home boarding for family dogs. Its been such a success we have now taken on the West Midlands South Branch.
Personalised, Home-from-Home Care – Your dog stays in a cozy, caring home, just like their own.
Solo Boarding Only – We never mix dogs from different families, ensuring a calm and relaxed stay.
Tailored Matching Process – We carefully select the perfect carer for your dog’s personality and routine.
Meet & Greet Before Booking – You and your dog get to visit the carer’s home beforehand to ensure a great fit.
Fully Insured & Licensed – Your peace of mind is our priority, with full insurance and licensing in place.
Ongoing Support – Our team is here to help, offering 24/7 support for both owners and carers.
With PetStay, you can enjoy your time away knowing your furry friend is safe, happy, and being cared for like family.
1. Get in Touch – Call or email your local PetStay branch to discuss your dog’s needs and your preferred dates.
2. Learn About PetStay – We’ll explain how PetStay works and guide you through the next steps.
3. Matching Your Dog – We’ll take all the details about your dog and match them with the most suitable carer available.
4. Meet the Carer – We’ll arrange a meeting for you and your dog to meet the carer and ensure a good fit.
5. Ready to Book – If you’re 100% happy with your carer, you’re all set to proceed with your booking.
6. Confirm Your Booking – Complete our online booking form and pay the arrangement fee within 5 days to confirm your booking.
7. Confirmation – You’ll receive an email confirming your booking details.
8. Stress-Free Booking – You’re all set! No worries, just anticipation for your time away.
9. Drop-Off Time – On your dog’s drop-off day, bring their food, bed, toys, and any other essentials to their carer’s home. At this point, you’ll pay the carer’s allowance directly to the carer.
10. Enjoy Your Holiday – Head off on your trip with complete peace of mind knowing your dog is in great hands.
B42 to B44: Perry Barr, Great Barr, Hamstead, Kingstanding
B72 & B74 to B79: Sutton Coldfield, Wylde Green, Walmley, Mere Green, Four Oaks, Streetly, Tamworth
B73: Boldmere
B23: Short Heath, Stockland Green, Perry Common
B24: Erdington and Tyburn and B35: Castle Vale
WS1 to WS15: Walsall, Wednesbury, Aldridge, Brownhills, Lichfield, Burntwood, Cannock, Rugeley
Our daily rate is made up of two separate payments: the Arrangement Fee and the Carer’s Allowance. Together, these payments cover the full cost of your dog’s stay, ensuring they receive loving care in a safe and happy home.
Prices listed are per day (or part thereof), except for Bank Holidays, when the Carer’s Allowance is doubled — because we believe our wonderful carers deserve extra for their dedication during these special times!
The Arrangement Fee secures your dog’s booking and is due within five days of meeting your chosen carer. For repeat bookings, this fee must be paid within five days of your requested dates being confirmed by PetStay.
This fee is non-refundable and non-transferable, as it covers the service provided by your local PetStay branch in carefully matching your dog with a suitable carer. It also contributes to essential operational costs, including:
The Carer’s Allowance is a separate payment, made directly to your chosen carer when you drop your dog off for their holiday. On Bank Holidays, this allowance is doubled, reflecting the extra commitment and care our carers provide during these times.
Together, the Arrangement Fee and the Carer’s Allowance make up the full daily rate for your dog’s stay.
For more details on Bank Holiday rates or any other inquiries, please don’t hesitate to contact us.
Have you ever dreamed of welcoming adorable dogs into your home while enjoying a flexible, home-based role? As a PetStay dog carer, you get to spend quality time with lovable dogs while their owners are away on holiday, enjoy the companionship they bring, and receive a daily allowance – all without the full-time commitment of owning a pet!
As a PetStay carer, you’ll have the joy of looking after dogs while their owners enjoy their holidays, knowing their dog is in safe hands. We carefully match dogs to you, ensuring a stress-free and enjoyable experience. Whether you want regular four-legged guests or just occasional visitors, you have complete control.
So, if you love dogs and want to enjoy their company in a way that fits your lifestyle, why not join the PetStay family? It’s the paw-fect role for any dog lover!
Please fill in the details below, and we’ll get back to you as soon as possible.
"*" indicates required fields
You must be a genuine dog lover, have experience of looking after dogs and you need to be home during the day so you have plenty of time to give to the dogs you are caring for. You must have a secure garden and agree to abide by PetStay guidelines. You are allowed to have a dog of your own as long as your dog gets on with other dogs.
If you meet all the requirements listed above, we will come and visit you at your home. We will check the security of the garden, explain PetStay procedures and show you the guidelines each carer needs to follow. If you are happy with everything and we feel you would make a suitable PetStay carer, we would follow up a reference and arrange public liability insurance for you.
Our service is on a one-to-one basis, so only dogs from the same household will stay with you. You are allowed to take up to three dogs from the same household, BUT you choose what you are happy with. We will ask you how many dogs you would like to look after and what sized dog/s you would be happy to care for.
No, the owner will bring any food or treats for the duration of the stay. Any toys, bedding, medication and leads will also be brought.
Yes each dog MUST have up to date vaccinations, have been wormed and treated for fleas. Proof of the vaccinations will be brought to the meeting and shown to you.
Have a browse through some of the latest reviews for PetStay West Midlands North your local home dog boarding service for the West Midlands North area.
I was worried about leaving Meeka as he has only been away from family members once in 12 years. I didn’t need to have been, Sharon and her family treated him as one of the family allowing in into their home including on the bed😀 lovely walks with their lovely dogs. Thank you.
We are very happy with the service we received from PetStay. We are very happy with the care that Sally gave the dogs. We plan to use PetStay again.
Our 8 month black lab had his first stay with a PetStay carer in South Birmingham last weekend. We were delighted with the service from the initial really helpful contact, through meeting a prospective carer and finally our dog’s obviously very happy experience while we were away. It really was a home from home for him and we would highly recommend PetStay.
We recently booked a week’s stay with a lovely lady called Hayley through PetStay’s Sue and Simon. Our puppy is very sociable but does have some health issues. Cannot praise Hayley enough – our Alfie had the best time, bonded well with Hayley’s little pooch and, just as importantly, received the best of care, had lots of play and walks and an abundance of cuddles! Thank you so much Hayley.
Debbie
Never left our dog before this holiday but had no option, contacted PetStay they were efficient and totally put our minds at rest. Our dog boarder was Donna such a lovely caring person made our break so much better knowing Freddie was in such a loving home while we were away.
Lesley
We have picked up Blaise today after spending 10 wonderful days with Julia and Sue.
They both made sure Blaise was well taken care of whilst we were on holiday. We received regular updates which really put our mind at ease.
Cheryl
Our Jack Russell was spoilt and well cared for, very pleased with Donna and her family for caring for our pet, followed instructions from you and sent pictures daily.
So glad I came across PetStay and was introduced to Rosemary. I have a very nervous dog and she doesn’t suit kennels. I now have no hesitation leaving her when we go away. She is exceptionally well looked after by Rosemary. Thank you
I would like to thank you for putting us in touch with Ninette, Gabby absolutely loved her stay and we loved all the photos and videos
We were so anxious to leave Gabby due to past times we have had to put her in kennels but Kevin and Ninette were amazing.
They looked after her so well and we can tell Gabby had so much fun. We would not hesitate in booking with them again.
Lisa
I was nervous about leaving George with anyone else as we’ve never been apart. Donna absolutely put my mind at ease and she took the most wonderful care of George, he was made one of the family. I felt extremely at ease leaving him with Donna, she was extremely kind and loving towards him and he seemed to enjoy his stay with Donna, who kept me updated with messages and photos and videos every day. I will definitely use Donna again.
Virginia Chambers
Our dog Zelda had a fantastic time with her carer Hayley. PetStay helped us find the carer who was the nearest to our home. We booked the dates in advance and we were informed about the rules to follow (payment, COVID-19, etc…). Hayley sent us a picture every day that showed Zelda was having fun and was walked on a lead outside. It is such a relief to know she had a great time without us. Thank you PetStay! I could not have let my dog in a kennel…!
Cristina Filipe Araujo
Best experience! Alfie had never stayed away before and Rosemary made the whole experience so easy and stress free! She is truly an angel, Alfie has been well looked after! Would definitely book again!
Susan Heeley
Big thank you to Rosemary who looks after our dog Maisie 2/3 times each year.
She is an amazingly kind and caring lady. We go away knowing that Maisie is in safe hands.
Philomena
Our two dogs Walter and Olive have just had another excellent stay with PetStay. It makes going away so much more enjoyable knowing that they are being well cared for.
Guy
Catherine cared for Sam our golden retriever whilst we were on holiday for 2 weeks. He was relaxed and happy when we picked him up and was not too keen on coming home with us. Everything was well organised by PetStay Midlands South and Catherine was so caring that we were confident he would be looked after well. Thank you
Grace
Porto was extremely happy and calm when we picked him up, after his stay with Gill. And he settled straight back in at home afterwards. I’m delighted about this, because this hasn’t always been then case…. He doesn’t take to everyone and can take a while to settle him back in at home, so I would therefore highly recommend Gill
Catherine
Amazing service from Keith at PetStay and the carer Karen. Our chihuahua Phoebe was looked after like a queen, even let her sleep in their bed – would definitely recommend!
Adam
Brilliant! Keith and Lin are just amazing, and what a fab alternative to kennels. Oscar went to meet them several weeks ago, before I confirmed our booking. He was so well looked after, with outings to the park and local events, and his holiday was filled with activities, so much like we usually do together. Keith and Lin just couldn’t do enough for Oscar, and he came home a very happy doggy, having been spoilt rotten for a week. Would definitely recommend and will certainly be using them again in the future.
Debbie
My two dogs home boarded recently with Tracy through PetStay West Midlands South in her family home. It was so reassuring to know they get one to one care with PetStay, as no other dogs are boarded at the same time. They were really well looked after and seemed very happy and content when collected. I loved receiving text updates and pics too so a big thank you to Tracy and to PetStay for a fab service!
Elizabeth
Here are some of our recent home dog boarding guests that have used PetStay West Midlands North, your local home dog boarding service for the West Midlands North area.
Vets, dog groomers, dog trainers and those in the profession of dog care recommend PetStay knowing that we have every safeguard in place.
9 Bridge View Office Park, Upper Office, Suite 6,
Hull HU4 7DW.
info@petstay.net
07983 418068
Copyright © 2025 PetStay Ltd | Registered Office: 9 Bridge View Office Park, Upper Office Suite 6, Hull, HU4 7DW.