Since launching in 2005, PetStay has worked hard to establish itself as a fully licensed home dog boarding service, being the first in many areas to exclusively use licensed carers. While the licensing laws have changed with the new regulations brought in by the Animal Welfare (Licensing of Activities Involving Animals (England) Regulations 2018 last October, our stance has not.

PetStay remains a licensed and insured dog care service, working closely and effectively with local authorities to ensure each carer meets the new guidelines as well as our own high standards of care.

While there has been uncertainty over the last few months, we have remained transparent with local authorities and worked hard alongside them to ensure we remain fully compliant with the new guidelines. The full legislation can be found on the Government website here.

The new regulations mean that some of our carers now do not meet the criteria of needing an individual home boarding licence, and instead will be licensed under the individual PetStay branch’s own arranging licence. Where carers do meet this criteria, we ensure they hold a valid home boarding licence before arranging a PetStay guest dog to stay.

PetStay has already received a number of 5-star ratings and licenses in many areas thanks to our hardworking franchisees and Head Office team, and we are working to receive home boarding and/or arrangement licenses in all local authority areas we work in.

Carole Davy, Managing Director of PetStay

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