Tel: 01425 477528
PetStay Dorset & Bournemouth Branch
☎ – 07713 668456
E – isabelle@petstay.net
Hello, my name is Isabelle and I am the owner of the Dorset and Bournemouth Branch of PetStay. I live in Dorset with my husband, three daughters and two much loved family dogs – Labradoodles called Chester and Poppy. I am a fully qualified and accredited dog trainer and have been helping dogs and their owners for most of my working life. I understand the effort and love owners put into the training and care of their dogs and from experience, I know that owners do not want to leave their furry family members in a kennel. This is why I set up the PetStay Dorset and Bournemouth Branch – to offer bespoke home boarding for family dogs.
Why Choose PetStay Dorset and Bournemouth
PetStay Dorset and Bournemouth covers the whole of the DT and BH post codes and offers a “home from home” whether you’re planning a trip for business, a weekend break or a fortnight get-away. The benefits of home boarding are being able to tailor make your dog’s “holiday” with PetStay. This means, we are able to follow the routines you already have in place at your own home, be that sleeping, feeding, exercise or companionship. Staying in a home environment means your dog will get lots of love and attention from a carer who will treat your dog as their own and that’s important, to you and to them!
My Host Families
I have handpicked my host families ensuring I only employ the very best. All carers are experienced dog owners and most importantly – love dogs! You can choose to either board your dog(s) alone or if your dog enjoys doggie company, with a carer who has a friendly dog of their own. A meeting will be set up so you and your dog(s) can meet their carer and see their holiday home beforehand. Safety is very important to us, so we never mix dogs from different families and we keep all dogs on leashes whilst walking in public places. Finally, all hosts are fully insured and regularly inspected by myself to make sure they meet the stringent criteria required for the license by the local authority.
How it Works
I take great care in getting to know you and your dog before they home board with PetStay and take full details of your dog so that I can find the perfect carer for him or her. I will guide you through the booking process and a “holiday list” will be provided of essential items that will need to be packed to make sure your dog(s) have their favourite things with them. So if you would like to book a holiday with us or find out more about our service, please do get in touch on the numbers or email below. I look forward to hearing from you and providing the very best home boarding that Dorset and Bournemouth have to offer.
Become a Carer
If you would like to apply to become a carer, I’d love to hear from you. All that is necessary is that you have experience in looking after dogs, are at home during the day and have a secure garden. You could become part of the PetStay Team by caring for someone else’s family dog in your home.
Isabelle, PetStay Dorset & Bournemouth.
Contact Details
To find out more or to arrange a visit to one of our carers in the Dorset & Bournemouth area, please get in touch using the details below.
Tel: 01425 477528
Mobile: 07713 668456
Email: isabelle@petstay.net
Licence Number:
Dorset License 8843 New Forest 1285/4 BCP 157676
We cover the Dorset & Bournemouth area:
BH1 to BH25, BH31: Bournemouth, Poole, Broadstone, Swanage, Wareham, Wimborne, Ferndown, Christchurch, Ringwood, New Milton, Verwood.
DT1 to DT11: Dorchester, Weymouth, Portland, Bridport, Lyme Regis, Beaminster, Sherborne, Sturminster Newton, Blandford Forum
Are you worried about leaving your dog in kennels? Have you ever considered a dog sitting or home boarding service in the Bournemouth area?
At PetStay Dorset & Bournemouth we’ve carefully selected many caring and affectionate people who will care for your dog while you’re away on holiday. Our dog sitters in Bournemouth who are vetted and insured provide a far better experience for your dogs than kennels because we provide a home from home environment, a real alternative to kennels in Dorset. PetStay is licensed by the local authority to arrange home boarding for your dog.
Here at PetStay Dorset & Bournemouth we offer an outstanding dog sitting service to families who would prefer to have the peace of mind that their dogs are happy and settled in a loving environment whilst they are away on holiday.
We will pair your dog with a suitable loving carer in the Bournemouth area who will ensure that your dog will receive home from home care and won’t miss out on any home comforts they are used to. Our carer will match your dog’s daily routine to ensure they remain as settled as possible.
Since 2005 PetStay have gained an excellent reputation for providing a dog home boarding service second to none, far removed from the experience of traditional dog boarding kennels. PetStay Dorset & Bournemouth are now becoming known as your local dog sitters.
Home Boarding for Dogs
- Exclusive service for your dog/s, we do not mix different dogs together
- Meet your carer before you book
- Kinder and less stressful for your dog
- All routines kept
- Your dog/s stay in one of our loving carers homes
- We don’t walk your dog/s off the lead
- Carers are fully insured and vetted
- We are recommended by vets and our many, many customers
Our Prices* (Please see below)
Prices above are per day, or part thereof, except Bank Holidays. For more information regarding those rates, please contact us.
Here are the few simple stages of booking with PetStay.
1st: Ring or email your local branch to discuss your dogs requirements and dates.
2nd: We will explain all about PetStay and what your next steps would be.
3rd: We then take all details about your dog and then match them to the most suitable carer.
4th: A meeting will be organised for you and your dog to meet the carer.
5th: If you are 100% happy with your carer you would then be ready to book with PetStay.
6th: No later than 5 days after your initial meeting, complete our on-line booking form and pay the arrangement fee.
7th: An email confirmation will be sent to you.
8th: You’re all booked in and don’t have to worry about anything.
9th: Drop your dog off at the carer’s home with food, a bed, toys, and anything else you think they might need.
10th: Go away with complete peace of mind and have a wonderful holiday.
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*PetStay Arrangement Fee
Our daily rate is made up of the Arrangement Fee and the Carer’s Allowance. These are 2 separate payments. The Arrangement Fee is a payment to arrange and confirm the booking of your dog’s stay, and is due for payment within 5 days of meeting your dog carer. For a repeat booking the Arrangement Fee is payable within 5 days of your requested dates being confirmed by PetStay.
The Arrangement Fee is non-refundable or non- transferable
The Arrangement Fee is for the service provided by your local PetStay branch in selecting a suitably matched dog carer for you and your dog. The Arrangement Fee also represents a proportion of all the administration and ongoing business costs, including but not limited to, Public Liability and Employer Liability insurance, licensing, recruitment of carers, advertising, 24/7 support to carers, and business documentation giving you peace of mind and your dog a quality home dog boarding experience with PetStay.
The Dog Carer’s Allowance
The Carer’s Allowance is paid direct to the dog carer when you drop your dog off
Keep Healthy, Become a PetStay Dog Carer
Are you missing a dog in your life, but can’t commit to one full time? Fancy looking after a dog whose owners are on holiday? You could fill that dog-shaped hole in your life by being one of our wonderful carers. We organise the bookings and paperwork, you get the fun, walks and hugs. If you are a genuine dog lover, then maybe you will love being one of our carers looking after dogs in your own home. You can enjoy your daily dose of dog walking!
Please call Isabelle for more information and an informal chat
Frequently Asked Questions about becoming a PetStay Carer
What are the requirements of becoming a carer?
You must be a genuine dog lover, have experience of looking after dogs and you need to be home during the day so you have plenty of time to give to the dogs you are caring for. You must have a secure garden and agree to abide by PetStay guidelines. You are allowed to have a dog of your own as long as your dog gets on with other dogs.
How are your carers vetted?
If you meet all the requirements listed above, we will come and visit you at your home. We will check the security of the garden, explain PetStay procedures and show you the guidelines each carer needs to follow. If you are happy with everything and we feel you would make a suitable PetStay carer, we would follow up a reference and arrange public liability insurance for you.
How many dogs can I look after?
Our service is on a one-to-one basis, so only dogs from the same household will stay with you. You are allowed to take up to three dogs from the same household, BUT you choose what you are happy with. We will ask you how many dogs you would like to look after and what sized dog/s you would be happy to care for.
Do I have to provide the food?
No, the owner will bring any food or treats for the duration of the stay. Any toys, bedding, medication and leads will also be brought.
Does the dog/s have to be vaccinated?
Yes each dog MUST have up to date vaccinations, have been wormed and treated for fleas. Proof of the vaccinations will be brought to the meeting and shown to you.
What about walking the dogs?
All dogs should be taken out each day for walks. When you have your meeting with the owners all routines, including the number and length of walks, will be discussed. The dog is only ever walked on a lead.
What if the dog becomes ill?
We/you would endeavour to contact the owner or the emergency contact. The owner or the emergency contact would be liable for any expenses incurred in taking the dog to the vet.
Will I be paid?
You will receive a daily allowance starting from £16 per day.
What happens next?
If you are interested in becoming a carer, please ring us for an informal chat and ask any questions or email us with your details and we will come back to you. You can also use the contact form on the ‘contact us’ tab. If we feel you are suitable we would then arrange to visit you at home.
Apply to be a carer
Please fill in the details below, and we’ll get back to you as soon as possible.
Our Reviews
Just to say we are back from our holiday in a rather cooler Norfolk and have just collected Peppa from Sarah and Andy, she has had a lovely time with them all 😊 .Sarah and Andy are such lovely people, and Pickle and Daisy are very cute too! it’s great to know that Peppa is in safe hands when we are away.
Kind regards
Audrey and Peppa
May 2024
Vivien was terrific, she was all ready for Hudson’s arrival, kept us updated with photos, and made everything very easy. She took care to understand his quirky ways and routine, and he seemed right at home. We were delighted when she said she’ll be happy to have him back in November.
Many thanks,
Melissa and Hudson
October 2023
We would like to record our gratitude to your great hosts Justine and Nick for taking care of Betty in half-term week. Lots of updates and photos to keep us updated and reassured that all was well back in Broadstone. When we returned to collect her she was in two minds whether to stay! We have no hesitation in recommending your services to our friends with dogs knowing they will be well catered for.
Alan & Debbie
October 2023
We would like to praise Bev, our carer with PetStay. Bev looked after our little dog Pep, on two occasions, both of which were highly successful.
I was very nervous of leaving Pep for the first time, as she had never been left before.
Bev took so much care of her, and sent us photos daily, of their walks, and what they had been doing that day, which put my mind at rest.
I know now that they are great friends, and if we go away again, I will definitely ask for Bev.
Thankyou Bev, and Thankyou PetStay.
Margie and Billy.
We were extremely happy with Mabel’s holiday. She clearly settled very well with Debbie and was reported as not being any bother. All the administration was good and we are grateful that you are so thorough. It was also most reassuring to be able to contact Debbie when we needed to sort out details. In fact Debbie was really excellent and we would be very happy for Mabel to stay with her again in the future.
Thank you and thanks again to Debbie.
Simon
I just wanted to let you know how delighted we were with the perfect stay Buddy and Rocky had with Sarah and Andrew (and little Pickle!) They kept us up to the minute with how things were going with lovely photos that showed our boys happy and relaxed in their care!! Having not been apart from our boys for several years I was worried about leaving them, but not for long! After meeting Sarah and Andrew I felt very reassured that they would be absolutely fine, which they were!! Thank you for your help in organising their stay and we are hoping to travel again soon so will be coming back to you.
Barbara, Buddy and Rocky
I was very nervous about leaving Brian for the first time, Bev made it completely fuss free, kept us updated with the day’s adventures with pictures. I felt relaxed and happy that Brian was being looked after 100%. Thank you to Isabelle too for all the organising. Many thanks
Clare & Phil and of course Brian
Dear Isabelle,
After returning home from our family holiday, we were so delighted with Bev, our carer for Pep.
We were worried about leaving her, as it was her first time away from us. However, we did not have to worry, as Bev was such a kind , caring carer for Pep. She sent us photos, each day, of where they had been, on some lovely walks, and visits to places. Even the grandchildren want to visit Bev.
So a big thank you to you Bev, for being the gem that you are, and see you in July.
Margi and Pep
Hi Isabelle
Dylan obviously enjoyed his stay with Jenny – who is absolutely lovely & was sweet enough to send us a couple of texts to let us know he’d settled in.
Very impressed too with the organisation – all made to ensure Dylan was happy & we were too! Very grateful to have found you!
Many Thanks
Lianna
Just a quick note to say thank you for setting us up with Beverley. Both Bella and Charlie had a great time with her and we could see that they really enjoyed their time with Beverley and bonded with her very well
From what we could see, Beverley also enjoyed having Bella and Charlie with her which we thought was great and we’d definitely love to have Beverley look after Bella and Charlie when we need in future.
We did thank Beverley directly, but we also thought that since she did such a wonderful job looking after them that we would let you know as well.
Beverley is a lovely lady and really cared for Bella and Charlie in the same way we do and we think she is amazing.
Please reiterate our sincerest thanks to Beverley and thank you for setting us up with her.
Yvette
June 2022
Molly
Just a short note to say thank you to you and to Anne for supporting Molly, this last two weeks whilst we have been away on holiday, it was wonderful to be able to relax without worrying if Molly was ok, she clearly was looked after superbly by Anne who was also lovely and who obviously looked after Molly so well. I will not hesitate to use your services again, it was worth it to see Molly so bright, brushed and clearly looked after, which is the main thing we wanted.
Once again thank you.
Wally and Jackie
June 2022
Digby very much enjoyed his stay and I think Lesley and Ian enjoyed having him. They are excellent dog sitters and I am sure we will be in touch with you again when booking our holidays.
Emma & Peter
Wimborne
January 2022
Thank you so much for finding a lovely carer for Trevor whilst we were away. June is a lovely lady and Trevor had a lovely holiday too!
Sharon
Bournemouth
January 2022
Isabelle is amazing when it comes to both dog training and boarding. She is very caring and my two cocker spaniels loved their training with her, which was really effective and has lasted over time. In regards to boarding, my boys could not have been better looked after. The checks are really thorough and the families that look after the dogs, amazing. One of the selected few people I would really trust with my dogs. Thank you for everything you’ve done for our boys.
Susie
Dorset
November 2021
Roo
We decided to go back to Ireland for Christmas and leave our Chorkie Roo in the wonderful hands of Vivien. We cannot thank PetStay and Vivien enough for Roo’s stay I don’t think she wanted to come home. From the Christmas present to all the love she received I would recommend PetStay over and over. Our minds were put at ease that Roo was staying with such a lovely and gentle woman. Vivien then sent us some photos of Roo on Christmas day which just showed how much fun she really had. We will definitely be using PetStay for all of our trips now and know that Roo is in the best hands.
Aisling & James & Roo –
Christchurch
2021
Susie
Our re-homed Yorkshire Terrier, Susie, has just returned to us after spending a week with Vivien who lives quite close to us. This was arranged by PetStay. They had initially organised for us to take Susie for a Meet and Greet session with Vivien a few weeks previously, to see if the arrangement was acceptable to all of us, including Susie. Fortunately, it went well. When the morning came for us to leave Susie, she went off happily , with the help of some treats, and we knew she was going to be looked after well. A few days into our holiday, we received an email from Vivien assuring us that Susie had settled in and, in particular, was enjoying her walks. We knew that we were missing her rather more than she was missing us!
On our return, we could see that Susie had been cared for and she settled back with us immediately. Thank you Vivien and PetStay. We will not hesitate to use you again and we are able to recommend you without any reservations.
Olivia – St Leonards, Dorset
Millie & Kizzy
Thank you Isabelle for recommending Justine & Nick to look after our Staffie Layla. It was the first time we had left her and we were anxious, how wrong were we. She had the time of her life. Now she expects more walks!! She was shown lots of love & affection. Thank you Justine & Nick
Kevin & Jackie – Bournemouth
September 2020
I would like to thank you for having a lovely person like Bev on your team, she has looked after my girls superbly I can’t thank her enough, especially Millie who has had a few health issue lately (age related) I feel I can go on holiday with every confidence and know they are being looked after as I would. Also she is easy to get on with and I feel enjoys having the dogs and looks after them as though they were her own .
Hopefully all being well we will be able to go on holiday next year, so speak to you then .
Once again thank you .”
Love Sue, Millie and Kizzy
September 2020
I have two elderly dogs one very old and they could not off been better looked after with Bev who is a Carer for PetStay. I was concerned as I have not left my dogs before but I need not of worried at all – Bev is a lovely very caring person who is very confident doing her job and I will not have any qualms about leaving them in the future – so a huge thank you for providing an excellent service.
Sue
Dorset
July 2020
Milo
Milo had a fantastic time with Justine & Nick Woods. He was a little anxious at first but Justine and Nick made him very welcome and he soon relaxed and settled into his holiday.
I would highly recommend PetStay as they provided a very professional and efficient service and Milo’s carers were a perfect match. We thoroughly enjoyed our holiday knowing Milo was in confident, loving and safe hands.
Many thanks
Michelle & Stuart
Broadstone
Dorset
July 2020
Jasper
“I cannot recommend Andy and Sarah highly enough to take care of your doggy vacation needs. Jasper recently spent 11 days with them and couldn’t have been more loved. He had a fabulous time and I’m sure was spoilt rotten, so much so that sometimes I think he’d prefer to be back there!! ”
Samantha
Dorset
February 2020
Chewie
Thank you so much to Isabelle and Stacey for looking after our boy when we were away. It was our first time leaving him and we were nervous! Chewie absolutely adores Stacey and had a fantastic time, he didn’t want to leave her when we went to pick him up! Stacey was so wonderful, keeping in touch and sending pictures & videos, she really is a perfect match for us. Chewie was obviously showered with love and attention and very well looked after! Thank you again, Chewie is already looking forward to his next holiday!
Rhiannon & Dave
New Milton
February 2020
Choco & Angel
The chocolate twins had the most wonderful time with Lesley and Ian. It was clear to see how caring they are. The boys were treated as royalty and were given free run of the house! They ate lovely treats, went for great walkies and had lots of fun playing and getting lots of cuddles as well as giving Lesley and Ian lots of kisses! We could not have asked for better carers. We would love them or someone as lovely as them to look after Choco and Angel during the Christmas holidays. Very impressed and grateful!
Susie
Verwood
December 2019
Poppy
Poppy had a great day playing with Pickle and made herself at home straight away. So happy we’ve found Sarah and Andrew; very professional and caring. No hesitation in placing her with them at all
Poppy’s Owner
Poole
December 2019
Sherlock & Scampi
Thank you for arranging for Sherlock and Scampi to stay overnight with Leslie and Ian in Poole. They are a lovely couple and I instantly felt at ease leaving our dogs with them. It was so nice to receive photos from them keeping me updated on how they were settling in and I could just relax knowing they were in safe hounds. I would definitely recommend PetStay to family and friends as a very professional service.
Stacey
Wimborne
November 2019
Jenny
We were delighted with how Andy and Sarah looked after Jenny. They sent us photos which put our minds at rest, and we could see how happy she was with them. I have to say that they put themselves out and went that extra mile. I would definitely recommend them.
Maria
Wimborne
November 2019
I am Gradually coming back down to earth after my lovely holiday. Just wanted to say a huge thank you from Alfie and myself. He obviously was spoilt rotten and had a thoroughly lovely time with Vivien and Marjorie. Thank you for the pictures of him exploring and certainly being made to feel like one of her family, I am pleased he didn’t cause you to many problems !! I really do appreciate Vivien taking such good care of him, it’s so reassuring to be able to go away and to relax in the knowledge that Alfie was being looked after but such lovely people. He has settled back home well – although he is definitely missing having company around when I was back to work – as my neighbour said he was barking a lot and she had to come around and sit with him several times – he is so naughty! Once again a big thank you and I hope that when I need a pet sitter in the future that Vivien will be able to welcome Alfie into her home again.
With best wishes
Jill & Alfie
Branksome
September 2019
Jenson
Jackie did a wonderful job looking after Jenson our Golden Retriever, he is so much part of our family and we wanted to be confident in the dog carer while we were away. Very pleased to report that Jackie did an amazing job, I know Jenson was well looked after and given the same treatment as if he was at home (in fact he didn’t want to leave!). The regular updates and photos were a bonus as we could see that Jenson was happy. I have no hesitation in recommending Jackie (we are just about to book our next stay with her).
The whole organising and booking procedure at PetStay was very efficient and would not hesitate in recommending them to anyone.
Vanessa
September 2019
Marley & Tess
Myself, Marley and Tess would like to thank Vivien for being the perfect person to take care of them whilst I was away. They seemed to have had a great time with her and enjoyed chilling in her garden. I would have no hesitation of recommending PetStay and especially Vivien to other people as this was the first time I have ever left them in over 10 years and was very nervous of how they would be with someone else away from home.
Thanks for matching us with Vivien.
Janet, Marley and Tess
Poole
September 2019
Our 2 dogs Bella and Tinks had a fab time with Kelly. Lots of walks and playtime and they seemed to have settled really well. We will not hesitate in booking them in again for next September.
Jane
Poole
September 2019
First of all let me thank you for arranging for Alfie to stay with Jackie and George recently, he certainly was a spoilt little boy again and I cannot fault the love and care they showed towards Alfie and myself. It was also reassuring to know that when he developed a painful foot he was immediately seen by his vet, and I was informed via email and so a big big thank you to you all for all the attention paid to his health and well-being and for my reassurances. Jackie and George are wonderful and you are so lucky to have them
Jill
Poole
August 2019
Chewie
Thank you so much to Isabelle and Stacey for looking after our boy when we were away. It was our first time leaving him and we were nervous! Chewie absolutely adores Stacey and had a fantastic time, he didn’t want to leave her when we went to pick him up! Stacey was so wonderful, keeping in touch and sending pictures & videos, she really is a perfect match for us. Chewie was obviously showered with love and attention and very well looked after! Thank you again, Chewie is already looking forward to his next holiday!
Rhiannon, Dave & Chewie
New Milton
August 2019
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Alfie
Thank you Isabelle for finding Jackie and George to take care of Alfie my Precious Ruby cavalier KC spaniel They were absolutely fantastic as foster mum and dad and the love and attention they gave Alfie meant that he certainly didn’t miss me at all! This was the first time I’ve ever used a pet sitting service and I can’t rate highly enough. The attention and consideration given to me and Alfie from Isabelle, Jackie and George was wonderful.
Jill and Alfie
Poole
June 2019
Very happy with the care Jackie & George gave our girls. Lovely home from home. They had been well cared for and were very relaxed when we collected them. Thank you will definitely use again.
Janice
Poulner
June 2019
I just wanted to say thank you. Milly had a lovely time with June and Scooby. June was absolutely fantastic and I cannot thank her enough for her patience and reassurance (for me as well as Milly)
Andrea
June 2019
Pickle
Thank you so much for organising such a wonderful family for Pickle to stay with. I cannot thank Andy and Sarah enough! Pickle was so well cared for by them, to the point that I think she wanted to stay with them!!! They are both such wonderful people, and their little dog, also called Pickle, was just gorgeous!! I was a little worried leaving Pickle for the first time, but Sarah put me at ease straight away! I received daily updates and photos, which was lovely!! Thank you all so much, Pickle had a great time!!! I will definitely be using PetStay again in the future!!
Alex
June 2019
Jenson
Jenson had a wonderful stay with Sarah, Andrew and Pickle. They took such good care of him and he was made to feel so at home. Jenson and Pickle got on really well, I think he is really missing him now he’s home! He has a new best friend! 🐶
We are so happy to have met Sarah, Andrew and Pickle and can feel relaxed and reassured Jenson is very good hands when we go away. I know Jenson will be looking forward to his next holiday with them.
Julie
Verwood
May 2019
Blondie
I was definitely very pleased with Blondie’s stay with Vivien! I had been a bit nervous that she’d be a handful for them as not only is she the typically spoilt toy poodle but with all her medical problems it’s quite a responsibility. However, any concern I had was needless as Blondie was very relaxed about the whole thing. Vivien’s aunt even managed to persuade Blondie out for short walks on the lead! This is no mean feat these days! I can now look forward to my next break without worrying about Blondie’s care. Such a relief! I’ve already recommended your services to several friends.
Chris
Verwood
May 2019
Wiggo
Thank you so much for putting us in touch with Vivien. She was the perfect host for Wiggo, who suddenly lost her sight a couple of months ago. Wiggo had a wonderful weekend. I think she was truly spoilt!
Vivien & Wiggo
Colehill
March 2019
Benji
Benji enjoyed his stay with Vivien & Marjorie, and would certainly recommend and use PetStay again.
Roy & Benji
West Moors
March 2019
The placement went very well.
Jenny was very welcoming and friendly. She is organised and professional, making notes to make sure our dog’s needs were met. We felt confident leaving him with her that he would be looked after well and kept safe. We would use her again and she says she would have him!
Thanks for your services.
Denise
West Moors
March 2019
Rosie
Rosie is a lively cockerpoo with an eye for fun and a little bit naughty. Sarah and Andy looked after our dog in terms of fun and enjoyment. They love dogs, Rosie treated them the same way as she treats us. I had no fears at all about her care. Their own dog Pickle accepted her too.
She was nervous the day we left for our holiday we nipped off quickly after settling her in. But we had a very happy dog wagging her tail away on our return very confident and at ease.
Malcolm & Jenny
Dorset
March 2019
Joey
I was very impressed with the efficiency and professionalism of yourself and PetStay. Most importantly you found a delightful lady to look after Joey whilst we were away. Clearly Vivien is very experienced with dogs and has a perfect home in which to look after our elderly dog. We will definitely continue to use PetStay and Vivien.
Nicole
Poole
January 2019
Ralph
Ralph had a super time with Andy, Sarah and Pickle. He was very well looked after and treated as part of the family. Isabelle was extremely accommodating when we had an unexpected change of plans and very swiftly found an alternative sitter. I cannot fault the service and would very much recommend.
Nicola
Bournemouth
January 2019
Billy
Billy enjoyed his mini holiday with his PetStay carer, Joan. She thoroughly spoilt him and he made himself at home, having a good old bark at her visitors when they arrived.
He was very tired when we picked him up as he’d been on some lovely walks with Joan who’s a keen rambler. We had a nice time away, knowing he was safe and looked after.
Ashley
Dorset
December 2018
Daisy
Isabelle found us Jill and Brian to look after our young Bichon Daisy while we were on holiday. The whole process was very professional with everything covered. We met Jill and Brian ahead of the boarding and they made us feel at ease leaving Daisy with them. Daisy enjoyed her holiday with Jill and Brian. They kept us updated with videos and photos, and we were able to relax ourselves knowing that Daisy was being well looked after.
Dave
Bournemouth
December 2018
Rebel
Rebel had a great time with Kelly. He came back happy, fit and healthy. Kelly kindly kept me updated on his well being.it was his first time away from us and we were a bit apprehensive but Kelly was very reassuring and we felt quite relaxed and able to enjoy our holiday abroad with our grandchildren. If the occasion arises we would not hesitate to leave him with her again.
Many thanks
Jude & Bryan
Bournemouth
November 2018
“Very professional service provided from start to finish. My two dogs were well matched with Andy & Sarah who looked after them as if they were their own. I would have no problem recommending them and PetStay to anyone looking to home board their dogs.”
Sue Breckon – St Ives, Dorset
Sue
St Ives
November 2018
Dylan
Dylan obviously enjoyed his stay with Jenny – who is absolutely lovely & was sweet enough to send us a couple of texts to let us know he’d settled in.
Very impressed too with the organisation – all made to ensure Dylan was happy & we were too! Very grateful to have found you!
Many Thanks
Lianna
Broadstone
October 2018
Stanley
We are very impressed with the PetStay service. Stanley was very happy and settled during his week long stay with carer Joan. I would not hesitate to use PetStay again or recommend to others.
Thank you.
Elaine
Bournemouth
October 2018
Holly
Holly had a lovely time with Diane and Ossie who looked after her so well we don’t think she wanted to leave! She had lots of walks and settled in well. We will definitely use Diane again as we can relax while away knowing she will be well cared for.
Julie
Corfe Mullen
September 2018
Chewie
Thank you so much to Isabelle and Stacey for looking after our boy when we were away. It was our first time leaving him and we were nervous! Chewie absolutely adores Stacey and had a fantastic time, he didn’t want to leave her when we went to pick him up! Stacey was so wonderful, keeping in touch and sending pictures & videos, she really is a perfect match for us. Chewie was obviously showered with love and attention and very well looked after! Thank you again, Chewie is already looking forward to his next holiday!
Rhiannon, Dave & Chewie
New Milton
September 2018
Lockie
Thank you Petstay for organizing the little holiday for Lockie! Jenny and the whole company were amazing and with it being our first time away from Lockie, we were completely assured throughout his stay that he was in very good hands. We will definitely be using your services again!
Rachel & Lockie
Wilborne
August 2018
Walter
Just wanted to let you know how pleased we were with Walter’s stay with Jackie and George. He obviously had a great time and they seem to have grown quite fond of him too.
Our holiday plans for the rest of the year are within the UK, so we’ll be taking him with us. But we will definitely contact you again if there’s an occasion when we need to leave him behind.
Please pass on our thanks and good wishes to Jackie and George.
Charmian & Walter
Wilborne
August 2018
Tizzy
‘We collected Finley after his stay with Helen & Andy and we were so pleased with the way they had cared for Finley. It was our rescue dogs first time away from us for a long period. He looked totally at home with Helen & Andy and had been very well looked after. They were amazing with Finley.’
Jane
Bournemouth
July 2018
Once again, perfect stay with Jackie. Poppy loved it, wonderful photographs taken by Jackie, of Pops meeting her brother’s dogs. I don’t think either Jackie or Poppy can wait until September for her next holiday!!
Thank you so much.
Chris
St Leonards
July 2018
Barney & Lola
Thank you Isabelle. Barney and Lola loved being with Stacey. I don’t think they wanted to come home. She was a lovely dog minder and even though I’ve never left them before I felt perfectly relaxed while away knowing they were safe and as a bonus, happy too.
Kate
Ferndown
July 2018
Gibbs
Thank you Isabelle for finding Bev for us, who looked after our boisterous puppy, Gibbs had a great time and was well looked after. We will definitely use PetStay again. Thank you.
Melanie
Christchurch
July 2018
Lola
Firstly, a huge thank you for having matched Lola with Diane and Ossie.
They are clearly very kind and attentive, and also very energetic, and up for a long walk in all weathers. A well walked dog is a happy dog!
It is a great relief that we can now plan some holidays, without worrying about Lola being cared for.
Viviene
Christchurch
June 2018
Puppy
We had a lovely cruise and Puppy had a lovely holiday also with Kelly, he was full of beans when we collected him and had been well cared for. We will definitely be using Petstay in the future.
Dianne
Poole
June 2018
India
Just wanted to say thank you for finding us a lovely carer for India, whilst we were away, she had a brilliant time and June and Scooby made her very welcome. Will definitely be using this service again.
Sue
Poole
May 2018
Happy PetStay Customers
Thank you for introducing us to Jill & Brian. The dogs had a wonderful time and came home more behaved than when they went! I shall be booking them in with PetStay again soon..
Martina
Dorset
May 2018
Thank you Isabelle for finding Bev for us, who looked after our boisterous puppy, Gibbs had a great time and was well looked after. We will definitely use PetStay again. Thank you.
Melanie
Christchurch
May 2018
Billy had a wonderful time with his sitters, he didn’t even look back when he left me! He behaved well and came home clearly happy and as mad as usual. I would recommend this service again and again.
Debbie
East Dorset
May 2018
Poppy
Once again Poppy has had a marvellous time with Jackie. She comes back even better trained than before (puts us to shame). What a wonderful find Jackie is , that helps us enjoy our holidays without worrying about our precious girl.
Christine
St Leonards
April 2018
Rex had a wonderful holiday with Maureen and Doug, what lovely people they and what great Ambassadors they are for your company – you are very lucky to have found them.
Libby
Ferndown
April 2018
Sam
Olly had a lovely stay with Jackie and George whilst we went off to Warners at Sinah Warren for a Turkey and Tinsel weekend.
To be honest, I don’t know who enjoyed their respective stay the most! We will certainly avail ourselves of this service in the future, as we had total peace of mind that Olly was safe and enjoying himself.
Brian
Ringwood
March 2018
Saffy
This is Saffy who spent last weekend with Jill and Brian in Ferndown. She had a wonderful time in their lovely home. Jill sent me some video footage of her playing and out walking. They were immensely kind and tolerant with a dog who can be a bit of a diva. Not naughty but a bit spoiled. I will definitely ask them to have her again if the need arises.
Judy
Ferndown
March 2018
Poppy
Hi Isabelle, Just to say how delighted we were after picking up Poppy from Jackie. She came back a contented and happy girl. We had to put her in kennels for one night a few weeks ago and she hated it. As my partner said “never again” to kennels, but definitely yes to Jackie.
Thanks once again.
Chris
St Leonards
February 2018
Pixie & Emma
Hi Isabelle,Our girls had a wonderful time with their new Auntie. Pixie and Emma were relaxed and happy when we picked them up and we are happy to recommend PetStay to other dogs and owners. Many Thanks
Jason & Flo
Bournemouth
February 2018
Max
After meeting Kelly I felt very happy to leave Max with her for a week. When picking him up he was very content and just loved her two teenage children. Whilst we were away we received two pictures of Max and it confirmed he was a very happy dog.
I will certainly use Isabelle’s PetStay again and thought the whole process ran smoothly.
Sue
Highcliffe
January 2018
Sapphy
Hi Isabelle. Thank you for arranging the break. Sapphy was very well cared for and I was particularly impressed by the way Beverly understood Sapphy.
Kind regards
Margaret
Christchurch
January 2018
Bella
We picked Bella up from her short stay with Beverley yesterday and were delighted to see that all went really well and both Beverley and Bella seemed to have enjoyed the experience.
We came away very reassured about her longer stay there in September. Thank you for your help in finding Bella her holiday home with PetStay.
John
Bournemouth
December 2017
Lucky
Our Wheaten Terrier Lucky has had a bad leg and we wanted somewhere special for her to stay. PetStay service was excellent as was the sitter June – I can’t praise them enough. June was fantastic for Lucky – I would highly recommend her to any clients you may have and would certainly use her and yourselves again in the future.
Pete
Dorset
December 2017
Ralph
Hi Isabelle
I just wanted you to know that Ralph had a great holiday with Dianne. She really took care of him and provided the home from home experience he needs.
Thanks again
Nicola-Bournemouth
November 2017
Mabel
Dear Isabelle
We were extremely happy with Mabel’s holiday. She clearly settled very well with Heidi and was reported as not being any bother. All the administration was very good and we are grateful that you are so thorough. It was also most reassuring to be able to contact Heidi when we needed to sort out details. In fact Heidi was really excellent and we would be very happy for Mabel to stay with her again in the future.
Thank you and thanks again to Heidi.
Simon-Aldershot
November 2017
Honey
I was so happy with the entire service. Isabelle was very helpful in finding a carer for my golden retriever Honey at short notice. I could not have been happier with Stacey with whom Honey stayed with. Upon meeting Stacey, she instantly put me at ease, and I was totally confident that Honey would be well cared for. Stacey kept me updated with messages and photos, whilst I was away. Honey looked so happy and relaxed in the photos, so much so I thought she may not want to come home! I would thoroughly recommend Stacey and PetStay.
Jo-Bournemouth
October 2017
Molly
Dear Isabelle,
Just a short note to say thank you to you and to Anne for supporting Molly, this last two weeks whilst we have been away on holiday, it was wonderful to be able to relax without worrying if Molly was ok, she clearly was looked after superbly by Anne who was also lovely and who obviously looked after Molly so well. I will not hesitate to use your services again, it was wonderful to see Molly so bright, brushed and clearly looked after, which is the main thing we wanted . Once again thank you.
Wally & Jackie
October 2017
Dorset
Pipi
“Thank you so much to Isabelle and Beverley for looking after our still crazy and middle aged Jack Russell, Pipi. Isabelle’s organisation is excellent and we met Beverley with Pipi a few months before we went away. Isabelle was very efficient and kept in touch with us and Beverley is clearly a dog lover. Pipi was very content when we collected her after our holiday and it seems that she and Beverley had had a whale of a time! Beverley took Pipi out with her during the day, including 3 walks a day, which was lovely for Pipi to be so occupied. Thank you so much to both of you for looking after her, and us so well.”
Liz
October 2017
Bournemouth
Ruby
Ruby has been with Jackie and George as you know, and we collected her today. We are so pleased that she has been looked after so well and obviously loved. Thank you for setting us up with Jackie and George.
Patricia
September 2017
Wimborne Minster
Blue
A HUGE thank you to all of you. The best first experience of leaving Blue. We are so pleased we found Petstay. Isabelle was amazing at finding us the perfect carer for our 1year old lab x staff, Blue. Caroline and her lovely family were absolutely AMAZING with her. Blue is a very energetic, bouncy ball of crazy at times and Caroline coped with and met her needs perfectly. Blue loved it…Lots of long walks, games, training, cuddles, treats and lots of love. Caroline even celebrated our pups birthday with a birthday treat as she noticed Blue turned one while we were away. We didn’t worry one bit, knowing Blue was in the best hands. Plus daily updates with great photos… I couldn’t of wished for more. Highly recommend. Thank you……
We appreciated all the help provided. Will definitely be returning.
Thank you.
Michaela and Family
September 2017
Sherborne
Bella & Charlie
Just a quick note to say thank you for setting us up with Beverley. Both Bella and Charlie had a great time with her and we could see that they really enjoyed their time with Beverley and bonded with her very well.
From what we could see, Beverley also enjoyed having Bella and Charlie with her which we thought was great and we’d definitely love to have Beverley look after Bella and Charlie when we need in future.
We did thank Beverley directly, but we also thought that since she did such a wonderful job looking after them that we would let you know as well.
Beverley is a lovely lady and really cared for Bella and Charlie in the same way we do and we think she is amazing 🙂
Please reiterate our sincerest thanks to Beverley and thank you for setting us up with her.
Yvette
August 2017
Poole
Maddie & Poppy
I just wanted to say how happy I was leaving Maddie and Poppy with Jackie and George.
I was very anxious as Maddie was very poorly last time we went away and thought the stress of not seeing me may have triggered it off.
They both seemed very happy and relaxed throughout our holiday… Jackie and I had contact most days which was lovely and reassuring.
I will definitely be leaving my girls with them for our next holiday.
Warmest regards
Jocie
August 2017
Wimborne
Stephen & Rocky
“Our Cocker Spaniels Rocky & Stephen thoroughly enjoyed their stay with their Petstay family. This was the first time we had to leave the dogs ever so we were nervous but after contacting Isabelle at PetStay we were put in touch and met with the family. The whole process was very easy and to cap it off, as we had never left the dogs before our carer agreed to send us daily updates with photos, basically the dogs had as much of a holiday as we did. We will use PetStay again.”
Mark
August 2017
Bournemouth
Ruby
Our previous pet sitter retired so I needed to find a new one to look after our Border Terrier and I am so glad that we found PetStay. Isabelle carefully listened to what was needed and matched us up with a lovely couple who live a few miles from us. We met them a few months before our dog was to go to them so they could decide if she would fit in with them and for us to see their home and get to know them. All worked well and we made the booking. Our fur baby stayed with them for two weeks recently and was obviously very happy with them as they were with her. We were so pleased with the way they looked after our girl and we have booked in two more stays for next year. I would highly recommend this company.
Tricia
August 2017
Wimborne Minster
Sooty
Thank you so very much Isabelle for pairing Sooty with Jackie and George, what lovely people and she had a lovely time. I will definitely be using this service again and can highly recommend it. Thank you for taking great care of her.
Kelly Bryan family
July 2017
Bournemouth
Charlie
Thank you so much for finding a dog sitter for my Charlie Boy. Dianne was such a lovely lady and Charlie settled in fast :-). Very happy and at least I know when I go away again Charlie will be in safe hands :-).
Sarah,
July 2017
Dorset
Bella
Hi Isabelle. Thank you very much to Maureen and Doug, I have told people what lovely carers they are and how well they have looked after Bella, she came home happy and I think she missed her new friends Rosie and Alfie. We can now relax for future holidays knowing how much they care.
Jane,
June 2017
Verwood
Blue
Caroline was absolutely AMAZING! We LOVED her so much (and Nick too). Caroline was great with Blue, even with Blues over excited jumping and going crazy. Blue is going to love it there!
Thank you for your help matching Caroline to Blue. We couldn’t be happier and are now able to relax and enjoy our little holiday knowing Blue will be in the best, capable hands.
Michaela and Blue,
June 2017
Sherborne
Dylan & Dexter
We used PetStay for the first time this weekend & will definitely be coming back. Isabelle did a great job of organising everything & Kelly had the ‘pleasure’ of sitting our 2 Miniature Schnauzers Dylan & Dexter. Despite them being lords of the manner at home & getting away with everything & anything, they apparently behaved themselves & she loved having them. It was great to go away for a weekend knowing they were in good hands.
Ian,
June 2017
Ashley Heath
Tilly
“Thank you very much Isabelle for pairing up our dog Tilly with Jackie and her family. Tilly loves to be made a fuss over, which she is in Jackie’s care! She loves going back there and I know she is in very good hands. ”
Linda,
May 2017
Bournemouth
Purdy & Freya
EXCELLENT, excellent in all respects, the girls had a great time, can’t speak for Anne but I hope that they were not TOO much trouble.
Anne is sooooo competent, reliable and a level headed lady who not only puts me at ease but also the dogs, so important to my mental wellbeing when away.
Will definitely use Anne at Petstay again in the future.
Vanessa,
April 2017
Ferndown
Ernie & Teddy
Just a quick line to say thank you so much for organising Ernie & Teddy’s holiday! They had a lovely time with Heidi. Heidi was friendly and welcoming as soon as we walked in the door to visit her initially, she made a fuss of the dogs and showed me round her lovely home. The boys seemed completely comfortable there when I took them to stay and Heidi told me they were so well behaved!
Thank you once again for your help and recommendation, it meant that we could go away and enjoy ourselves knowing that the boys were happy and well looked after. We would definitely use Heidi again. I have spoken to her but please pass on our thanks again.
Carole,
April 2017
Ringwood
Stevi
We adopted Stevi from Romania and she came to us in a very poor mental state. Although she improved tremendously we were very concerned that changing homes so quickly would affect her progress. Anne was recommended by Isabelle at PetStay and as she had great experience with Golden Retrievers we met her and were immediately impressed with her empathy with Stevi. So off she went to stay with Anne for two weeks and we returned to find a happy very bouncy girl who had obviously had a super holiday. Anne is a lovely gentle lady who cares very much that the dogs in her care are happy and well looked after and I would have no hesitation in recommending her and PetStay as a great alternative to kennels.
Paul,
March 2017
Dorset
Leah
Leah, my lurcher, had a great time on her holiday arranged by Petstay. It was great to be able to meet the carer beforehand, go through all the details of routines etc and to arrange a trial sleepover first. Bev is clearly well used to dogs and it seems that they got on really well. While I was away, Bev sent me a wonderful photo of Leah looking completely relaxed. This really helped me to know all was well. We are looking forward to the next time.
Thanks,
Gina,
March 2017
Christchurch
Louis
My little boy Louis, 14 months old had a fantastic stay with his friend Tilly with Kelly from PetStay, I was worried about leaving him as he had not been away from me since I had him last year. But all my fears were put out of my mind after I up met with Kelly, who had a lovely clean home and you could see loved dogs. When I collect Louis I was so happy to see he was relaxed and I think wanted to stay with Kelly and her 2 children who fussed after Louis and Tilly and took them for so many walks. I will certainly being using Kelly and PetStay again. Thank you for taking such good care of my little prince. Si and Louis
Si
March 2017
Ringwood
Marley
Thank you so, so much for pairing us up with Kelly and her lovely family. We can tell Marley’s had an amazing time and he appears even more relaxed and playful after his little holiday.
He is definitely looking forward to his next stay and will be telling all his friends about your services in the meantime.
Anke, Justin, Seth & Marley
February 2017
Wareham
Tinker
Our 1 year old Cockerpoo Tinker had a lovely time on her weekend away with PetStay. Kelly looked after her so well and the whole process was very easy. Will definitely use again 🙂
January 2017
Ringwood
Teddy
“Lovely people from booking to visits to the stay itself. All very professional and felt very reassured leaving TEDDY with his carers. A fantastic service would use again and again. Highly recommend.”
December 2016
Charlton Marshall
Bailey
Thank you so very much Isabelle for finding Kelly and her family to look after my much loved and treasured Bailey. Kelly and her children made Bailey, a 20 month old Cocker Spaniel and myself feel very welcome in her home. Bailey enjoyed his stay and was totally spoilt on his first trip away. I feel more than happy to leave him with Kelly again.
December 2016
Ashley Heath
Pepper
Thank you very much Isabelle for finding a dog sitter for Pepper. I am very happy with Jackie and Pepper also seems very happy when I pick her up. Pepper is 10 years old but thinks she is still a puppy and full of mischief. Pepper also likes lots of cuddles and Jackie is happy to provide them.
Thanks Becky and Pepper
November 2016
Ferndown
Bella
I just wanted to say that I thought Kelly, your carer was lovely. She said that Bella slept on her bed during the two night stay and found Bella to be an angel!! I would have no hesitation in using Kelly again. Thank you!
November 2016
Ringwood
Coco & Crystal
We were very happy with the service provided by Petstay and will definitely be using them again. A very professional and well organised service that left us feeling that our girls were safe and happy.
November 2016
Christchurch
Bella
My 7 month old dog stayed with the carers for a week introduced by Isabelle through Petstay. The carers had their own dog that was carefully matched to the character of my dog Bella. I was impressed with the organizational side of Petstay, all aspects of the care and my preferences were discussed and taken care of. Bella was looked after very well and I had daily updates from the carers through email. I was very happy that my dog stayed with a family and not in a kennel. I will definitely use Petstay again! Thank you!
Svetlana
November 2016
Ashley Heath
Rosie
I also wanted to let you know personally how delighted I was with your service and especially Nicky who looked after Rosie superbly. I felt 100% confident in her and am sure that Rosie was very much part of their family and that she had a very enjoyable stay there.
We would certainly use Nicky again in the future and I would be grateful if you could pass on our thanks to her too.
Caroline
November 2016
Crofe Mullen
Jill
“My name is Jill and I have been boarding dogs in my home for over two years. I was previously with an agency in Surrey and since moving to Dorset have now joined Petstay which is very well run and Isabelle is a great organiser. I am at home during the day, so can dedicate a lot of my day to making sure that my doggie guests are well taken care of whilst following their usual daily routine as closely as possible. I love all dogs and the different characters that they bring, I am a very keen walker and have lots of lovely walks locally, also backing on to Ringwood Forest. Anything to do with animals, nature and wildlife brings me joy. Some owners have returned on more than one occasion as they are happy that their dogs have been very well cared for and loved whilst they have been away. Pictures and updates are sent regularly as we know how much owners miss their doggies and worry that they are coping without them. All dogs big and small are loved as if my own whilst in my care.”
Jenny
“I recently retired but being still full of energy and enthusiasm I thought the description of a PetStay carer suited me down to the ground. I’ve always been a dog lover and, until recently, a devoted owner, so meeting all the different breeds who come to stay is a real breath of fresh air. Each one is an absolute character and it’s a privilege to care for them until they’re happily re-united with their owner. PetStay is a very well run organisation, the fact that, through them, carers are licensed by the local authority gives the job proper gravitas, and I also get all the back-up and support I need. I look forward to many happy, fulfilling years as one of their carers.”
Joan
“Hello, my name is Joan and I am a carer with PetStay. I grew up with various animals and plenty of dogs, my father being a vet and mainly we lived in farming communities. However no dogs, cats or guinea pigs for the whole of my married life as my husband had an allergy to pet hair, although I spent lots of time with friends and their dogs. I have been a widow for three years and during that time I started walking dogs for friends.
A neighbour told me about PetStay and I decided to apply to become a carer. It has worked out very well for me in that I get to meet so many different four legged friends, each with their own personality. I do miss them when they go home but along comes another one equally absorbing and we have lots of fun whilst their mums and dads are away on holiday. I also know that if I have a problem or a query I have the backing and experience of Isabelle at PetStay.”
PetStay Dorset’s 5 Great Dogs Walks in Dorset
There are plenty of wonderful places to walk your dog in and around Dorset and surrounding areas but these are PetStay Dorset’s favourite places to walk dogs
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Castleman Trailway
The Castleman Trailway is one of Dorset’s gentlest routes for walking, cycling and horse riding. This 16.5 mile (26.5 kilometres) trailway follows much of the old Southampton to Dorchester railway line. The Trailway takes you through some of East Dorset’s stunning landscape and is an excellent, safe location for walking your dog. There are several different routes you can take along the Trailway and – so get lost with your dogs and discover them all!
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The New Forest
Nothing beats The New Forest – there are many miles of tracks and footpaths ideally suited to walking dogs. Some lucky locals who live in the New Forest can leave their car behind and walk direct from their home but there are also over 150 car parks spread throughout the National Park and the surrounding areas.
The best places for you and your dog will depend on the experience you want. Some prefer coastal or lakeside views; others prefer to follow a way-marked public footpath through farmland. Woodland is often a popular choice and is more sheltered from the weather, and in the middle of the National Park there are also miles of open heathland. Woodlands are also often without grazing New Forest Ponies (which may kick a boisterous dog), but do be aware that deer often hide in the woods and you should not allow your dog to chase them. Do take some dog waste bags with you and take the waste home; some of the most popular car parks have dog waste or litter bins in which you may leave bagged dog waste.
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Hengistbury Head Beach
This is one of PetStay Dorset’s favourite beaches to walk the doggies. The beach is a mix of sand and shingle which the dogs love to run and play on. There is also a 30 metre high crumbling cliff-face, the Hengistbury Head, which you can walk along but be careful that your dog does not fall off the edge during boisterous play! There is a huge car park, toilets and a cafe at the start of the walk but be aware that there is no Lifeguard on this beach.
This is very much a “walking” beach and if you like a relatively unspoiled, quiet beach to walk your dogs, then this is the one. We love this beach in either summer or winter and the dogs enjoy meeting other doggie friends as we walk the full length of the beach then double back and finish up with a cup of tea on the cliff edge. A perfect day!
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Corfe Castle
Located in Purbeck, Corfe Castle is best known for its ruined castle and beautiful surrounding countryside that makes for some challenging walking. There are a number of trails starting from Corfe Castle. For the adventurous dog walkers, there is a 12-mile walk to Swanage where you can get the steam train back to Corfe. It’s a challenging walk but perfect for those who love wonderful views and historic ruins to discover. For the less adventurous, a stroll around the Castle itself is well worth a look and much more leisurely! There’s a National Trust car park nearby and plenty of parking on a normal day.
Lulworth Cove
Lulworth Cove is located in West Dorset and combines steep hills with flat beaches, making it an interesting and varied walk for you and your dog. Durdle Door and Man of War nearby to Lulworth Cove, so if you have time on your hands, you can see all three in one afternoon. The amazing views, a lovely pub and café and plenty of carparking, what’s not to love!
We have been so busy booking doggies in for the PetStay holiday, we thought it would be fun to let you know what it is like going on holiday to PetStay from a dog’s point of view:
A day in the life of a PetStay dog
Woke up this morning and demanded an ear rub from my PetStay carers – I have trained them to scratch me just the way I like it. Then off on our walk – the sun was shining and I had a spring in my step. My carers stopped to talk to another human about PetStay – their doggie wanted to come on holiday with PetStay too. I’m usually patient but I got bored and started to jump, so my carers said their goodbyes and continued on their way. I am always kept on the lead when I stay with PetStay, so that I don’t get lost – I love going on my PetStay walks and always feel safe. Back home, I had my paws washed – it was a muddy walk today, so I also received a good rub down by my favourite fluffy towel. My carers have a cup of coffee and I have my breakfast – pork today, my favourite. Then it’s time for some chores – I share my time between gardening and some jobs around the house and I help by following them around – my carers say I am the best company ever and I couldn’t agree more! Another walk in the afternoon with a doggie friend is followed by an afternoon snooze on the sofa whilst my carer watches the Antique Roadshow. It’s a dog’s life at PetStay…….
Hello Owners and Lovely Dogs
Well as Christmas approaches it has been another busy year at PetStay Dorset and Bournemouth. Autumn has seen us employ another 6 new carers across Poole, Bournemouth, Christchurch, Ferndown, Wimborne and Corfe Mullen and all have already boarded their first doggie guests with great success – with another 4 ready to start in January, you can be sure there will be a perfect carer available for your furry family member!
Conference News
I attended the Annual PetStay Conference in Leicestershire in November, where all the PetStay branches nationwide get together to share news, ideas and hear the latest information from PetStay Headquarters in Yorkshire. Lots of exciting news including an online shop featuring PetStay merchandise for carers and customers to access, new central booking systems to be trialled and information on shows and events to attend in 2017.
License Renewal
As you all know it is a legal requirement for all Carers to have a Home Boarding License from their local Council. Here at PetStay Dorset and Bournemouth, we take this very seriously – all licenses expire on 31st December 2016 and you will be pleased to know that all our carers have already applied for their Home Boarding License, so will be fully covered to receive your precious dogs in 2017.
Shows and More
PetStay Dorset and Bournemouth will be looking to exhibit at various Village Fetes and many other smaller local shows next year. We’ll keep you posted on the Facebook page as to the date and time of the shows and where we’ll be – come along and say hello, it would be lovely to see you and your lovely dogs there.
New Carers
Here at PetStay Dorset and Bournemouth, we are always looking for new carers to join our professional and friendly team to cope with the ever increasing demand of home boarding. So if you know of any friends, acquaintances or family members who would like to look after dogs in their own homes and earn a little extra cash whilst doing so, please ask them to get in touch. Remember the criteria – to be dog mad, at home during the day, have a secure garden, no young children under 7yrs living at home and love walking!
Keeping your Dogs Safe
Here at PetStay, your dog’s safety is of paramount importance and we never let dogs off leash. Accidents and disasters happen when dogs are off leash – dogs get lost because they are off leash, dogs get run over because they are off leash, dogs may get attacked by another dog because they are off leash, dogs get stolen because they are off leash. When something like this happens, it’s devastating for the owners, the carers and PetStay Dorset and Bournemouth. So please be assured that when your lovely dogs stay with us, they shall always be kept safe and on the leash whilst out walking with their carers.
Facebook and Marketing
If you haven’t done so already, make sure you like the PetStay Dorset and Bournemouth Facebook Page – lots of interesting information on there as well as funny doggie pictures to cheer you up on a rainy day. With your permission, we put up a photo of your dog having a lovely time on holiday whilst you are on holiday yourself! We also put up reviews from happy customers – we always love reading our reviews about how happy your dogs were staying with one of our lovely carers. If you know anyone wanting home boarding for their dog, please do recommend PetStay Dorset – it’s wonderful to get recommendations from other satisfied owners.
Thanking you all for choosing PetStay Dorset and Bournemouth and wishing you and your loved ones a very Merry Christmas and Happy New Year!
There are plenty of wonderful places to walk your dog but Moors Valley Country Park, in Ashley Heath, Ringwood is one of my favourites. The Castleman Trailway is 16.5 miles long and there are several different routes you can take along the Trailway – I am always discovering different ones with the help of my dogs! Happy Walking!
Summer 2017
We have been very busy the first part of 2017 booking lots of your lovely doggies in for their holidays at PetStay for the summer. We love bringing this wonderful service to you and your dogs and are delighted to announce that we will be exhibiting in five local Fetes this year. PetStay Dorset and Bournemouth will be at the Ringwood Family Fun Day on 10th June, Ferndown Fete on the Field on 24th June, The Sopley Village Festival on 15th July, The Burley Village Show on 5th August and the fabulous Buckham Show on 26th August hosted by Martin Clunes. Please pop by and say hello – we love meeting you all and of course your lovely pooches and these events give the perfect opportunity to do so. Keep an eye on our Facebook page for little reminders of these events.
Hello Owners and Lovely Dogs
Well as Christmas approaches it has been another busy year at PetStay Dorset and Bournemouth. Autumn has seen us employ another 6 new carers across Poole, Bournemouth, Christchurch, Ferndown, Wimborne and Corfe Mullen and all have already boarded their first doggie guests with great success – with another 4 ready to start in January, you can be sure there will be a perfect carer available for your furry family member!
Conference News
I attended the Annual PetStay Conference in Leicestershire in November, where all the PetStay branches nationwide get together to share news, ideas and hear the latest information from PetStay Headquarters in Yorkshire. Lots of exciting news including an online shop featuring PetStay merchandise for carers and customers to access, new central booking systems to be trialled and information on shows and events to attend in 2017.
License Renewal
As you all know it is a legal requirement for all Carers to have a Home Boarding License from their local Council. Here at PetStay Dorset and Bournemouth, we take this very seriously – all licenses expire on 31st December 2016 and you will be pleased to know that all our carers have already applied for their Home Boarding License, so will be fully covered to receive your precious dogs in 2017.
Shows and More
PetStay Dorset and Bournemouth will be looking to exhibit at various Village Fetes and many other smaller local shows next year. We’ll keep you posted on the Facebook page as to the date and time of the shows and where we’ll be – come along and say hello, it would be lovely to see you and your lovely dogs there.
New Carers
Here at PetStay Dorset and Bournemouth, we are always looking for new carers to join our professional and friendly team to cope with the ever increasing demand of home boarding. So if you know of any friends, acquaintances or family members who would like to look after dogs in their own homes and earn a little extra cash whilst doing so, please ask them to get in touch. Remember the criteria – to be dog mad, at home during the day, have a secure garden, no young children under 7yrs living at home and love walking!
Keeping your Dogs Safe
Here at PetStay, your dog’s safety is of paramount importance and we never let dogs off leash. Accidents and disasters happen when dogs are off leash – dogs get lost because they are off leash, dogs get run over because they are off leash, dogs may get attacked by another dog because they are off leash, dogs get stolen because they are off leash. When something like this happens, it’s devastating for the owners, the carers and PetStay Dorset and Bournemouth. So please be assured that when your lovely dogs stay with us, they shall always be kept safe and on the leash whilst out walking with their carers.
Facebook and Marketing
If you haven’t done so already, make sure you like the PetStay Dorset and Bournemouth Facebook Page – lots of interesting information on there as well as funny doggie pictures to cheer you up on a rainy day. With your permission, we put up a photo of your dog having a lovely time on holiday whilst you are on holiday yourself! We also put up reviews from happy customers – we always love reading our reviews about how happy your dogs were staying with one of our lovely carers. If you know anyone wanting home boarding for their dog, please do recommend PetStay Dorset – it’s wonderful to get recommendations from other satisfied owners.
Thanking you all for choosing PetStay Dorset and Bournemouth and wishing you and your loved ones a very Merry Christmas and Happy New Year!
There are plenty of wonderful places to walk your dog but Moors Valley Country Park, in Ashley Heath, Ringwood is one of my favourites. The Castleman Trailway is 16.5 miles long and there are several different routes you can take along the Trailway – I am always discovering different ones with the help of my dogs! Happy Walking!
Contact Details
To find out more or to arrange a visit to one of our carers in the Dorset & Bournemouth area, please get in touch using the details below.
Tel: 01425 477528
Mobile: 07713 668456
Email: isabelle@petstay.net
New Customer Enquiry
PetStay will only use the information you give us for the purpose of responding to your enquiry, which we aim to do by email or phone as quickly as is possible.
New Carer Enquiry
PetStay will only use the information you give us for the purpose of responding to your enquiry, which we aim to do by email or phone as quickly as is possible.
Privacy and Cookies
At PetStay, we take your privacy seriously and this privacy statement explains what personal data or information we collect from you and from people who visit our website and how we use it.
Who are we?
PetStay Dorset and Bournemouth office address 9 Bridge View Office Park, Upper Office, Suite 6, Hull, HU4 7DW. For the purposes of data protection PetStay is a data controller (ZA216789).
What personal date or information do we collect?
The personal information we collect may include your name, address, email address, IP address and information regarding what pages you access on this website and when.
How do we collect data or information from you?
We collect data or information about you when you use our website, or when you make an enquiry about home dog boarding, enquire about a job opportunity, or if you have registered to be sent an email news update.
How is your information used?
We collect your personal data or information to operate our business effectively and provide you with the best home boarding services that PetStay can offer.
We may use your information:
- To answer enquiries that you make prior to boarding a dog with one of our carers
- To keep you informed about our services if you have opted-in to receive these communications.
- To process a job application
- To maintain security of our office and IT infrastructure
We believe that all these purposes are justified on the basis of our legitimate interests in running and promoting the business, our contractual requirements to deliver the agreed dog boarding services to you, and our legal obligations, both as a business and responsible employer. If you would like to know more, please read below:
- Customers / Prospective Customers
- Pet Carers
- Job Applicants
- Suppliers
Type of Data Held | Length of Time Held | How Data Held | |
Customers / Prospective Customers | · Name, address and contact information (telephone, mobile).
· Email address · Holiday dates · Emergency contact details · Pets details (name, breed and age and vet details) · Demographic information such as postcode · Billing and payment information.
|
We will retain information about you for the duration of our relationship with you, then 3 years.
Prospective customer data is retained for no more than 3 years.
We will retain financial records for 6 years, following the end of the current financial year.
|
Data is stored in the PetStay Booking system which is hosted on secure servers in the EEA.
Payment details are stored in PayPal, that uses servers that are hosted outside of the EEA. You can view their privacy policy here. |
Pet Carer
|
· Name, address and contact information (i.e. email, telephone, mobile).
· Application form · References · Demographic information such as postcode · Home Dog Boarding Licence
|
We will retain information about you for the duration of our relationship with you, then 12-months.
|
Data is stored on secure EEA-based servers and stored in manual records in locked filing cabinets.
|
Job Applicants | · Name and contact information
· CV and application form. · Interview notes (for those short-listed)
|
We will retain information about you for the duration of the recruitment campaign, then one year. | Data is stored on secure UK-based servers and stored in manual records in locked filing cabinets.
|
Suppliers | · Contact details
· Bank details · Tax details |
We retain financial records for 6 years, following the end of the current financial year.
|
Data is stored on secure EEA-based servers.
|
Who has access to your information?
We do not sell or rent your personal data or information to any third party or share your information with third parties for their marketing purposes.
We will disclose your data or information if required by law, for example by a court order or for the prevention of fraud or other crime.
We may pass your information on to our third-party service providers, agents or subcontractors for the purposes of completing a task or providing services to you on our behalf (for example commercial accountants who manage our accounts). However, we disclose only the personal information necessary to deliver that service and have a contract in place that requires them to keep your information secure and not to use it for their own marketing purposes.
Transfers outside of the European Economic Area
Personal information in the European Union is protected by data protection laws but other countries do not necessarily protect your personal information in the same way. The European Economic Area (EEA) covers all countries in the EU plus, Norway, Liechtenstein and Iceland. Some of the third-party providers we use to help us manage our business and services may involve data transferring to the United States or other countries outside of the EEA.
Your Choices and Rights
We understand that you trust us with your personal information and we are committed to ensuring you can manage the privacy and security of your personal information yourself.
With respect to the information relating to you that ends up in our possession, and recognising that it is your choice to provide us with your personally identifiable information, we commit to giving you the ability to do all of the following:
- You can verify the details you have submitted to PetStay by contacting us by email isabelle@petstay.net or by post at PetStay, Bauhinia, Horton Road, Ashley Heath, Ringwood, BH24 2EH. Alternatively, you can telephone us on 01425 477528.
- You can also contact us by the same method to change, correct, or delete your personal information controlled by PetStay at any time.
- You can always feel free to update us on your details at any point by sending an email to isabelle@petstay.net.
- You can unsubscribe from receiving marketing emails from us by clicking the “unsubscribe” link at the bottom of any email. Once you do this, you will no longer receive any direct marketing emails from us.
- You can request a readable copy of the personal data we hold on you at any time. To do this, please contact us via email isabelle@petstay.net.
You also have the right to lodge a complaint about our processing with the UK’s Information Commissioner’s Office (hyperlink https://ico.org.uk/).
Keeping your data secure
When you give us personal information we take steps to ensure that it’s treated securely and strive to protect it on our internal systems. We ensure that:
- Up to date antivirus and antimalware is installed on all endpoints across the PetStay franchise and franchisee network.
- Security updates and patches are regularly applied to all components of the PetStay system.
- Access to physical and digital systems within PetStay are restricted to only personal who explicitly need these rights to do their job.
Emailing us
We use Transport Layer Security (TLS) to encrypt and protect email traffic in line with government standards. If your email service does not support TLS, you should be aware that any emails we send or receive may not be protected in transit.
We will also monitor any emails sent to us, including file attachments, for viruses or malicious software. Please be aware that you have a responsibility to ensure that any email you send is within the bounds of the law.
Visitors to our Website
When you visit our website we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to various parts of the website. The information is only processed in a way which does not identify anyone.
To opt-out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.
Use of Cookies by this website
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. Unless you have set your browser to block cookies, this site will place the following cookies on your computer.
Cookie | Name | Purpose |
Google Analytics | _ga _gid _gat |
Google Analytics gathers information allowing us to understand interactions with our websites and ultimately refine that experience to better serve you. |
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.
Google Analytics
Our website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help us analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for our website operators and providing other services relating to website activity and internet usage.
Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this you may not be able to use the full functionality of this website.
To opt-out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout
Changes to this privacy notice: We keep our privacy notice under regular review. This privacy notice was last updated on 22/05/2018.