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Franchise Opportunity
Hello – my name is Alex. My lovely Golden Retriever, Ruby, and I own the Oxfordshire branch of PetStay. We live in Oxford with family. I understand that if you can’t take your dogs on holiday with you, then finding the right person to look after your four-legged friends can be very difficult. Ruby and I spend our time sniffing out just the right sort of people who love dogs (Ruby really can tell!) and who will welcome your furry family members into their own homes to care for them in just the way that you want them to. Ruby will check that the garden is safe and secure and inspect the local daily dog walk so that you can be sure that your dog will get the fresh air and exercise that they need during their holiday, so that you can get on and enjoy yours.
Personalised, Home-from-Home Care – Your dog stays in a cozy, caring home, just like their own.
Solo Boarding Only – We never mix dogs from different families, ensuring a calm and relaxed stay.
Tailored Matching Process – We carefully select the perfect carer for your dog’s personality and routine.
Meet & Greet Before Booking – You and your dog get to visit the carer’s home beforehand to ensure a great fit.
Fully Insured & Licensed – Your peace of mind is our priority, with full insurance and licensing in place.
Ongoing Support – Our team is here to help, offering 24/7 support for both owners and carers.
With PetStay, you can enjoy your time away knowing your furry friend is safe, happy, and being cared for like family.
All our carers love dogs and are experienced dog owners who provide the best care for your pet while you’re away. Each carer is personally interviewed by PetStay to ensure they offer a safe, loving, and comfortable home environment for your dog. We are fully licensed, and our carers are covered by our public liability insurance for your peace of mind.
Some of our carers may have a dog of their own. If your pooch is happy to stay with another friendly dog, we’ll arrange a meet-up so they can get acquainted and see if they’re a good match.
1. Get in Touch – Call or email your local PetStay branch to discuss your dog’s needs and your preferred dates.
2. Learn About PetStay – We’ll explain how PetStay works and guide you through the next steps.
3. Matching Your Dog – We’ll take all the details about your dog and match them with the most suitable carer available.
4. Meet the Carer – We’ll arrange a meeting for you and your dog to meet the carer and ensure a good fit.
5. Ready to Book – If you’re 100% happy with your carer, you’re all set to proceed with your booking.
6. Confirm Your Booking – Complete our online booking form and pay the arrangement fee within 5 days to confirm your booking.
7. Confirmation – You’ll receive an email confirming your booking details.
8. Stress-Free Booking – You’re all set! No worries, just anticipation for your time away.
9. Drop-Off Time – On your dog’s drop-off day, bring their food, bed, toys, and any other essentials to their carer’s home. At this point, you’ll pay the carer’s allowance directly to the carer.
10. Enjoy Your Holiday – Head off on your trip with complete peace of mind knowing your dog is in great hands.
Banbury, Bicester, Chipping Norton, Woodstock, Kidlington, Witney, Oxford, Thame, Watlington, Burford, Carterton, Bampton, Chinnor, Abingdon, Wantage, Didcot, Wallingford
We’re proud to offer our trusted PetStay service in your city, providing local, personalised dog care that ensures your pet feels right at home. With a dedicated PetStay branch in your area, you can enjoy peace of mind knowing your dog will receive the best care from experienced, fully vetted carers who are part of your local community.
Our daily rate is made up of two separate payments: the Arrangement Fee and the Carer’s Allowance. Together, these payments cover the full cost of your dog’s stay, ensuring they receive loving care in a safe and happy home.
Prices listed are per day (or part thereof), except for Bank Holidays, when the Carer’s Allowance is doubled — because we believe our wonderful carers deserve extra for their dedication during these special times!
The Arrangement Fee secures your dog’s booking and is due within five days of meeting your chosen carer. For repeat bookings, this fee must be paid within five days of your requested dates being confirmed by PetStay.
This fee is non-refundable and non-transferable, as it covers the service provided by your local PetStay branch in carefully matching your dog with a suitable carer. It also contributes to essential operational costs, including:
The Carer’s Allowance is a separate payment, made directly to your chosen carer when you drop your dog off for their holiday. On Bank Holidays, this allowance is doubled, reflecting the extra commitment and care our carers provide during these times.
Together, the Arrangement Fee and the Carer’s Allowance make up the full daily rate for your dog’s stay.
For more details on Bank Holiday rates or any other inquiries, please don’t hesitate to contact us.
Have you ever dreamed of welcoming adorable dogs into your home while enjoying a flexible, home-based role? As a PetStay dog carer, you get to spend quality time with lovable dogs while their owners are away on holiday, enjoy the companionship they bring, and receive a daily allowance – all without the full-time commitment of owning a pet!
As a PetStay carer, you’ll have the joy of looking after dogs while their owners enjoy their holidays, knowing their dog is in safe hands. We carefully match dogs to you, ensuring a stress-free and enjoyable experience. Whether you want regular four-legged guests or just occasional visitors, you have complete control.
So, if you love dogs and want to enjoy their company in a way that fits your lifestyle, why not join the PetStay family? It’s the paw-fect role for any dog lover!
Please fill in the details below, and we’ll get back to you as soon as possible.
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You must be a genuine dog lover, have experience of looking after dogs and you need to be home during the day so you have plenty of time to give to the dogs you are caring for. You must have a secure garden and agree to abide by PetStay guidelines. You are allowed to have a dog of your own as long as your dog gets on with other dogs.
If you meet all the requirements listed above, we will come and visit you at your home. We will check the security of the garden, explain PetStay procedures and show you the guidelines each carer needs to follow. If you are happy with everything and we feel you would make a suitable PetStay carer, we would follow up a reference and arrange public liability insurance for you.
Our service is on a one-to-one basis, so only dogs from the same household will stay with you. You are allowed to take up to three dogs from the same household, BUT you choose what you are happy with. We will ask you how many dogs you would like to look after and what sized dog/s you would be happy to care for.
No, the owner will bring any food or treats for the duration of the stay. Any toys, bedding, medication and leads will also be brought.
Yes each dog MUST have up to date vaccinations, have been wormed and treated for fleas. Proof of the vaccinations will be brought to the meeting and shown to you.
All dogs should be taken out each day for walks. When you have your meeting with the owners all routines, including the number and length of walks, will be discussed. The dog is only ever walked on a lead.
We/you would endeavour to contact the owner or the emergency contact. The owner or the emergency contact would be liable for any expenses incurred in taking the dog to the vet.
You will receive a daily allowance starting from £20 per day.
If you are interested in becoming a carer, please ring us for an informal chat and ask any questions or email us with your details and we will come back to you. You can also use the contact form on the ‘contact us’ tab. If we feel you are suitable we would then arrange to visit you at home.
Have a browse through some of the latest reviews for PetStay Oxfordshire your local home dog boarding service for the Oxfordshire area.
I am happy to tell you that Daisy had a lovely weekend with Bobbie. She was happy to see us back but Bobbie said she had soon settled down after we left her and that she had been very good and no trouble at all. They had been in the car (which Daisy loves) to walk in a safe place before the heat of the Sat, and Sun and after that she had spent most of the time sleeping on the settee. We had an enjoyable weekend in Lincolnshire with our son and daughter-in-law, all in all everything was successful thankyou for finding us such a kind lady to look after Daisy for us.
Jill
We can’t thank Gloria and Alex enough, at PetStay Oxford, for the incredible care and support they always given us and our pooch, Flo. Gloria is the most wonderful carer – warm, reliable, and full of love. Flo absolutely adores her time with “Nanny Gloria” and is always so calm and happy when we pick her up. It gives us complete peace of mind knowing she’s being so well looked after by someone who genuinely cares for her like family. A huge thank you also to Alex, who matched us with Gloria. Alex is an absolute gem – always thoughtful, professional, and clearly passionate about finding the best fit for every dog. She goes above and beyond for both the carers and the dogs, and it really shows. We feel incredibly lucky to be part of the PetStay family, thank you both for everything! Jessica & Michael
From first introductions throughout Poppy’s stay with Julie, I felt she was in safe, wise and loving hands. Julie let me know how she’d settled in and what she was up too and I could see that Poppy had been very happy and content throughout the week, and had lots of fun!. Julie’s thoughtfulness to all the small (and big) things which make a dog happy and secure, was a joy. Thank you so much.
Marie
Right from our first conversation, we had total confidence in Alex being able to find a holiday home for Winston our little Dachshund; and what a treasure she found for us in PetStay carer Gloria. Winston was immediately at home and was (I am absolutely sure!) thoroughly spoilt during his stay. Thank you Alex and Gloria for your really 5 star service and attention.
Andrew
Just to say that Bobbie was so kind and said she’d enjoyed having Dilly! Music to my ears of course! Thanks so much for arranging it – and if you’re speaking to her, please say that it was lovely to go away feeling confident about Dilly’s wellbeing!
All best,
Kathryn
I was very happy with Julie and the way she looked after our dog last weekend. We’re very grateful for the care and attention she gave. She was lovely and we’d be very happy to leave our dog with her again.
Thank you.
Our first experience of PetStay and it won’t be the last! Our dog Pickle was looked after beautifully for two weeks over Christmas by hosts Tony and Ian. When we went to collect him it was clear he was very comfortable as he hopped onto the sofa as he was not keen to leave! We received updates whilst we were away which was reassuring and have already booked again!
AJB
Alex at PetStay took amazing time to discuss how it works, and what would be a good fit for our dog. The carer she found was lovely, and again took time to get to know me and our dog. Unsurprisingly the dog had a happy time and I have no hesitation recommending them.
We are so happy with our experience with PetStay – on Alex’s advice we had a few day visits before trying a longer weekend, so that our newly adopted retired greyhound could settle in gently with Julie. Julie has been incredibly kind, caring and loving with our dog, and has the biggest dog toy box I have ever seen!! She’s not remotely phased by our hound’s funny ways, and sent us lots of reassuring updates and photos. We couldn’t wish for a better place for our dog to stay – Julie’s already planning lovely activities for the next visit!
PetStay has finally put us in touch with the best option for our golden retriever. He has never come home this happy and balanced after time away from home! Definitely will be using them again and can only recommend
We’ve found pet stays for our young energetic Collie cross through Alex at PetStay Oxfordshire a few times now. We are reassured that Alex checks the carers suitability really carefully and find great matches for our precious pup! I get the feeling that she comes home thoroughly spoilt, but carers also seem attentive to sticking to routine etc. Evie now has Auntie Bethan, Auntie Sue, Uncle Tony and Uncle Ian who she loves very much! Would thoroughly recommend. – Get signed up with plenty of time before your holiday as the carers are always busy!
PetStay Oxfordshire (Alex) and our carer (Norah) provided a superb service overall – not only great care for our dog and ample ‘progress reports’ during our time away, but also confident system-assurance of continuity of care, e.g. in the event of need for backup. Peace-of-mind achieved!
We have been using PetStay for over two years now. I cannot recommend highly enough. It really feels like our dog gets his own holiday and enjoys his time with his foster parents! The host is always really flexible and a few times we have been stuck with flight delays etc and it’s never been an issue. It’s so reassuring when this happens that it’s not another thing to worry about.
Thanks to Alex my 4 month old puppy was able to have a lovely time staying with Bobbie whilst I went on holiday with my daughter. It was lovely to receive updates and a photo during the stay and see that Topsy was having a good time. All thanks to Bobbie being willing to give my puppy a lovely home from home. I think maybe Bobbie will need a holiday now as Topsy is still an active puppy. My only concern was that Topsy might not want to come home after such a good time but happily she still loves me too.
Vivienne
This is our first experience with PetStay and we’re really impressed.
Alex took the time to really understand Dexter and his needs, everything was really efficient and our match with Tony worked really well. Dexter had a great time with Tony, Ian and the girls and we felt very confident that he was being well looked after while we were away.
I’ll be in touch for more stays soon 😊
Thanks
Erica
I have used the services of Alex at PetStay for a number of years now, she always picks the right people for our dog and she is always looked after so well. Rusty is a big fan of PetStay! Thanks very much Alex and Gloria
Nikki
Alex very enthusiastic, friendly and professional when matching Rudy to sitters who took great care of our boy while we were away. Jessica gave us lots of reassurance and regular updates on Rudy, adhered to his routine and was very professional and caring. I would have no hesitation in recommending PetStay.
Michelle
Reggie and Minty had a wonderful time with Nikki and it was lovely to have them so relaxed when I got home.
Kindest regards
Rosie
I want to say how lovely Jenny is (and her partner, Chris, who I’ve met) and what a wonderful job she did in looking after Charlie. I can’t praise her enough. I would not hesitate to board Charlie again with her. A real home from home.
Jackie
Here are some of our recent home dog boarding guests that have used PetStay Oxfordshire, your local home dog boarding service for the Oxfordshire area.
At PetStay Limited, we take your privacy seriously and this privacy statement explains what personal data or information we collect from you and from people who visit our website and how we use it.
If you have any questions regarding this statement and our privacy practices, please contact us by email info@petstay.net or by post at PetStay, 9 Bridge View Office Park, Upper Office, Suite 6, Hull, HU4 7DW. Alternatively, you can telephone us on 07983 418068.
PetStay Ltd is a registered company (08136764) our registered office address is PetStay, 9 Bridge View Office Park, Upper Office, Suite 6, Hull, HU4 7DW. For the purposes of data protection PetStay is a data controller (ZC030231).
The personal information we collect may include your name, address, email address, IP address and information regarding what pages you access on this website and when.
We collect data or information about you when you use our website, or when you make an enquiry about home dog boarding, enquire about a job opportunity, if you have registered to be sent an email news update, or when you sign up to become a PetStay franchisee.
We collect your personal data or information to operate our business effectively and provide you with the best home boarding services and franchisee opportunities that PetStay can offer.
We may use your information:
We believe that all these purposes are justified on the basis of our legitimate interests in running and promoting the Petstay as a Franchise, our contractual requirements to deliver the agreed dog boarding services to you, and our legal obligations, both as a business and responsible employer. If you would like to know more, please read below:
| Type of Data Held | Length of Time Held | How Data Held | |
|---|---|---|---|
| Customers/Prospective Customers |
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We will retain information about you for the duration of our relationship with you, then 3 years. Prospective customer data is retained for no more than 3 years. We will retain financial records for 6 years, following the end of the current financial year. | Data is stored in the PetStay Booking system which is hosted on secure servers in the EEA. Payment details are stored in PayPal, that uses servers that are hosted outside of the EEA. You can view their privacy policy here. |
| Job Applicants |
|
We will retain information about you for the duration of the recruitment campaign, then one year. | Data is stored on secure UK-based servers and stored in manual records in locked filing cabinets. |
| Our Current and Former Staff |
|
We will retain information about you for the duration of our relationship with you, then 6 years. We will retain financial records for 6 years, following the end of the current financial year. | Data is stored on secure EEA-based servers and stored in manual records in locked filing cabinets. |
| Franchisees |
|
We will retain information about you for the duration of our relationship with you, then 6 years. We will retain financial records for 6 years, following the end of the current financial year. | Data is stored on secure EEA-based servers and stored in manual records in locked filing cabinets. Daily Operations data (no personal data) is stored in Dropbox, that uses servers that are hosted outside of the EEA. You can view their privacy policy here. |
| Suppliers |
|
We retain financial records for 6 years, following the end of the current financial year. | Data is stored on secure EEA-based servers. |
We do not sell or rent your personal data or information to any third party or share your information with third parties for their marketing purposes.
We will disclose your data or information if required by law, for example by a court order or for the prevention of fraud or other crime.
We may pass your information on to our third-party service providers, agents or subcontractors for the purposes of completing a task or providing services to you on our behalf (for example Kaisen Accountants who manage our payroll and accounts, or SuperFly who manage our social media accounts). However, we disclose only the personal information necessary to deliver that service and have a contract in place that requires them to keep your information secure and not to use it for their own marketing purposes.
Personal information in the European Union is protected by data protection laws but other countries do not necessarily protect your personal information in the same way. The European Economic Area (EEA) covers all countries in the EU plus, Norway, Liechtenstein and Iceland. Some of the third-party providers we use to help us manage our business and services may involve data transferring to the United States or other countries outside of the EEA.
We understand that you trust us with your personal information and we are committed to ensuring you can manage the privacy and security of your personal information yourself.
With respect to the information relating to you that ends up in our possession, and recognising that it is your choice to provide us with your personally identifiable information, we commit to giving you the ability to do all of the following:
You also have the right to lodge a complaint about our processing with the UK’s Information Commissioner’s Office
When you give us personal information we take steps to ensure that it’s treated securely and strive to protect it on our internal systems. We ensure that:
We use Transport Layer Security (TLS) to encrypt and protect email traffic in line with government standards. If your email service does not support TLS, you should be aware that any emails we send or receive may not be protected in transit.
We will also monitor any emails sent to us, including file attachments, for viruses or malicious software. Please be aware that you have a responsibility to ensure that any email you send is within the bounds of the law.
We use a third-party software provider, Hootesuite to manage our social media interactions. If you send us a private or direct message via social media the message will be stored by Hootsuite for three months. It will not be shared with any other organisations.
We currently use a third-party online tool, MailChimp to manage our newsletter subscriptions, you can unsubscribe from this newsletter at any time. MailChimp uses servers that are based in the US, therefore personal information is transferred outside of the EEA. For more information please view MailChimp’s privacy policy.
When you visit our website we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to various parts of the website. The information is only processed in a way which does not identify anyone.
To opt-out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. Unless you have set your browser to block cookies, this site will place the following cookies on your computer.
| Cookie | Name | Purpose |
|---|---|---|
| Google Analytics | _ga _gid _gat | Google Analytics gathers information allowing us to understand interactions with our websites and ultimately refine that experience to better serve you. |
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.
Our website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help us analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for our website operators and providing other services relating to website activity and internet usage.
Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this you may not be able to use the full functionality of this website.
To opt-out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout
We keep our privacy notice under regular review. This privacy notice was last updated on 22/05/2018.
Vets, dog groomers, dog trainers and those in the profession of dog care recommend PetStay knowing that we have every safeguard in place.
9 Bridge View Office Park, Upper Office, Suite 6,
Hull HU4 7DW.
info@petstay.net
07983 418068
Copyright © 2025 PetStay Ltd | Registered Office: 9 Bridge View Office Park, Upper Office Suite 6, Hull, HU4 7DW.