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Welcome to PetStay Newcastle upon Tyne, North Tyneside and South Northumberland, a branch of the national dog home boarding service. My name is Leigh and I’m here to help North East dog owners find a loving and caring alternative to kennels – ensuring your dogs have a great holiday as well as yourselves!
I live in North Tyneside with my family and our 2 much loved Terriers, Riley the Wire Fox and Aida the Airedale. We’ve owned both our dogs from being puppies and they are a very important part of our family. We want them to be happy, healthy and have fun, especially when we are apart from them. We could never leave our dogs in kennels as it would be too traumatic and distressing for them and us. I know that many dog owners feel the same and so PetStay is the perfect alternative, offering a bespoke home dog boarding service for family dogs – a real home from home for them whilst you’re away.
At PetStay, we understand that leaving your beloved dog while you’re on holiday is a big decision. That’s why we offer a trusted, home-based alternative to kennels, ensuring your dog enjoys a comfortable stay in a loving environment. With one-on-one care and no mixing of dogs from different households, we provide a stress-free experience tailored to your dog’s needs.
Personalised, Home-from-Home Care – Your dog stays in a cozy, caring home, just like their own.
Solo Boarding Only – We never mix dogs from different families, ensuring a calm and relaxed stay.
Tailored Matching Process – We carefully select the perfect carer for your dog’s personality and routine.
Meet & Greet Before Booking – You and your dog get to visit the carer’s home beforehand to ensure a great fit.
Fully Insured & Licensed – Your peace of mind is our priority, with full insurance and licensing in place.
Ongoing Support – Our team is here to help, offering 24/7 support for both owners and carers.
With PetStay, you can enjoy your time away knowing your furry friend is safe, happy, and being cared for like family.
All our carers love dogs and are experienced dog owners who provide the best care for your pet while you’re away. Each carer is personally interviewed by PetStay to ensure they offer a safe, loving, and comfortable home environment for your dog. We are fully licensed, and our carers are covered by our public liability insurance for your peace of mind.
Some of our carers may have a dog of their own. If your pooch is happy to stay with another friendly dog, we’ll arrange a meet-up so they can get acquainted and see if they’re a good match.
1. Get in Touch – Call or email your local PetStay branch to discuss your dog’s needs and your preferred dates.
2. Learn About PetStay – We’ll explain how PetStay works and guide you through the next steps.
3. Matching Your Dog – We’ll take all the details about your dog and match them with the most suitable carer available.
4. Meet the Carer – We’ll arrange a meeting for you and your dog to meet the carer and ensure a good fit.
5. Ready to Book – If you’re 100% happy with your carer, you’re all set to proceed with your booking.
6. Confirm Your Booking – Complete our online booking form and pay the arrangement fee within 5 days to confirm your booking.
7. Confirmation – You’ll receive an email confirming your booking details.
8. Stress-Free Booking – You’re all set! No worries, just anticipation for your time away.
9. Drop-Off Time – On your dog’s drop-off day, bring their food, bed, toys, and any other essentials to their carer’s home. At this point, you’ll pay the carer’s allowance directly to the carer.
10. Enjoy Your Holiday – Head off on your trip with complete peace of mind knowing your dog is in great hands.
NE1 to NE7, NE12, NE13, NE15, NE18, NE19, NE20, NE22- NE30, NE61 to NE65.
Newcastle Upon Tyne, Bedlington, Blyth, Whitley Bay, Wallsend, North Shields, Morpeth, Choppington, Ashington & Cramlington.
Our daily rate is made up of two separate payments: the Arrangement Fee and the Carer’s Allowance. Together, these payments cover the full cost of your dog’s stay, ensuring they receive loving care in a safe and happy home.
Prices listed are per day (or part thereof), except for Bank Holidays, when the Carer’s Allowance is doubled — because we believe our wonderful carers deserve extra for their dedication during these special times!
The Arrangement Fee secures your dog’s booking and is due within five days of meeting your chosen carer. For repeat bookings, this fee must be paid within five days of your requested dates being confirmed by PetStay.
This fee is non-refundable and non-transferable, as it covers the service provided by your local PetStay branch in carefully matching your dog with a suitable carer. It also contributes to essential operational costs, including:
The Carer’s Allowance is a separate payment, made directly to your chosen carer when you drop your dog off for their holiday. On Bank Holidays, this allowance is doubled, reflecting the extra commitment and care our carers provide during these times.
Together, the Arrangement Fee and the Carer’s Allowance make up the full daily rate for your dog’s stay.
For more details on Bank Holiday rates or any other inquiries, please don’t hesitate to contact us.
Have you ever dreamed of welcoming adorable dogs into your home while enjoying a flexible, home-based role? As a PetStay dog carer, you get to spend quality time with lovable dogs while their owners are away on holiday, enjoy the companionship they bring, and receive a daily allowance – all without the full-time commitment of owning a pet!
As a PetStay carer, you’ll have the joy of looking after dogs while their owners enjoy their holidays, knowing their dog is in safe hands. We carefully match dogs to you, ensuring a stress-free and enjoyable experience. Whether you want regular four-legged guests or just occasional visitors, you have complete control.
So, if you love dogs and want to enjoy their company in a way that fits your lifestyle, why not join the PetStay family? It’s the paw-fect role for any dog lover!
Please fill in the details below, and we’ll get back to you as soon as possible.
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You must be a genuine dog lover, have experience of looking after dogs and you need to be home during the day so you have plenty of time to give to the dogs you are caring for. You must have a secure garden and agree to abide by PetStay guidelines. You are allowed to have a dog of your own as long as your dog gets on with other dogs.
If you meet all the requirements listed above, we will come and visit you at your home. We will check the security of the garden, explain PetStay procedures and show you the guidelines each carer needs to follow. If you are happy with everything and we feel you would make a suitable PetStay carer, we would follow up a reference and arrange public liability insurance for you.
Our service is on a one-to-one basis, so only dogs from the same household will stay with you. You are allowed to take up to three dogs from the same household, BUT you choose what you are happy with. We will ask you how many dogs you would like to look after and what sized dog/s you would be happy to care for.
No, the owner will bring any food or treats for the duration of the stay. Any toys, bedding, medication and leads will also be brought.
Yes each dog MUST have up to date vaccinations, have been wormed and treated for fleas. Proof of the vaccinations will be brought to the meeting and shown to you.
Have a browse through some of the latest reviews for PetStay Newcastle upon Tyne, North Tyneside & South Northumberland your local home dog boarding service for the Newcastle upon Tyne, North Tyneside & South Northumberland area.
I would thoroughly recommend PetStay if you are looking for dog boarding. Communication with Leigh was efficient and professional and she found a lovely carer for our Labrador Izzy. The whole process is very well organised and I felt confident leaving Izzy with our carer Paula. Izzy had a great stay, Paula knew her routine and took her on long walks and let us know how she was getting on while we were away. We are already booking Izzy in again with PetStay and I’m sure she’ll have another great stay!
Many thanks
Helen
Paula had my dog Chester for 2 days in her home. I couldn’t of asked for a better person to look after him. Paula has looked after Chester 4 times now without any issues. I highly recommend PetStay to anyone looking for a dog sitter
Janette
Our cockapoo Cassie stayed with Carole for the third time. She loves going every time. She’s well looked after, loves the garden and Carole’s company! So much so, she’s always a bit depressed when she comes home!
Grace
We have been using PetStay now for a few years. Great company, our 2 dogs always stay with Kerrie & Mark. They are a lovely couple and our dogs are so excited going there, as soon as we turn into their street, they start getting excited and can’t wait to get out of car and into their house. We can always relax knowing they are in safe hands. Have already booked their next stay with them. Thanks Kerrie & Mark and of course PetStay.
Excellent booking system with Leigh and as usual we can relax knowing Oscar is well looked after by Kerrie. He never wants to come home after being well cared for.
Fi
Alfie has stayed with Carole a few times now and he always loves it and really seems to enjoy himself. Carole regularly sends photos and lets me know how he is doing. Would recommend PetStay
Michelle
We had Sheila looking after our dog Bess for two weeks. We had done a couple of short stays to ensure Bess was comfortable. From the start you could see how comfortable Bess was with Sheila and how much she loves dogs. We gave Sheila a sheet about her daily routine and she really made sure she was kept to the routine. We had updates from Sheila and videos which put any anxiety about leaving her for two weeks. Bess loved Sheila and we are already booked for 2024. Leigh was also great at organising the booking and all the documentation required shows that they take PetStay seriously and ensure all details are correct and that our pet will be well taken care of.
Emma
This was the first time we used PetStay and we are really happy with the experience. Our dog, Koda, can be pretty anxious around strangers but her carer, Carole, had her settled very quickly and provided us with regular photographs. We are now looking to arrange another short holiday and will be hoping that Carole has availability as our dog seemed to be so happy with the care she was given.
William
This is our 7th time of using PetStay for our miniature Yorkshire Terrier when we go on holiday. This time she stayed with a lovely lady called Carole who we found to be a very caring and thoughtful person. Whilst on holiday we had regular updates both in photos and text messages from Carole to ensure us all was well and Lucy was happy. We would highly recommend Carole and PetStay to other dog owners.
Rosemary
We’re based in Newcastle upon Tyne and were perfectly matched by Leigh with a wonderful carer, Paula. I knew from our first introductory visit that they were going to have a lovely time together! Paula was warm and welcoming with a beautiful home and garden for him to run around. Our cockapoo pup is almost 2 and this was first time being away from him, so it really put our minds at rest knowing he was with Paula. He had a wonderful holiday, lots of lovely walks by the sea and we received some very cute picture updates! We’re looking forward to his next PetStay with Paula and I’m sure he’ll be missing her in the meantime!
Zoe
Oscar had another excellent stay with Kerrie and family. We can relax on our holiday knowing that he is in excellent care.
Fiona
I can’t speak too highly of the care taken by Carole of our little Terrier Ted. This is the second time that he has been to stay with her and it is clear that he is happy and relaxed in her care. I would also like to thank Leigh at PetStay who makes the whole process of booking and arranging the stay so straight forward. I have no hesitation in recommending PetStay to friends who need holiday care for their dog.
Guy
Fantastic experience from our initial contact through to when we collected our young Labrador from his overnight stay. A real home from home experience and it is such a relief as a dog owner to find someone who cares for your dog as if he was their own.
Tink is our rescue dog and she is very anxious and not good with other dogs, so we have to be very careful about leaving her. Carole is fantastic with her, understands her needs and really knows how to make her feel at home! Lots of lovely photos put our minds at rest. Wonderful care.
Louise
Minnie was welcomed into Margaux’s home like one of the family. She had a wonderful time and so did we, knowing that she was settled and happy. We will be booking another holiday soon, now that we know we can rely on Margaux, Leigh and PetStay.
Nicky
This was the first time I had left my golden retriever Chester with someone other than my sons, so i was a bit apprehensive. I didn’t need to worry as Paula who had him for 2 days had taken care of him so well & sent me photos of him content on her rug. I would definitely use PetStay & Paula again. Excellent service
Janette
I felt so comfortable leaving our greyhound Evie with Helena. We hadn’t left Evie for that long before so we were nervous about finding the best person to look after her. However, Evie had the best time! We were sent regular photos of her during her stay and updates so that we knew she was happy, healthy and safe. We will absolutely use PetStay again.
Ginny
Here are some of our recent home dog boarding guests that have used PetStay Newcastle upon Tyne, North Tyneside & South Northumberland, your local home dog boarding service for the Newcastle upon Tyne, North Tyneside & South Northumberland area.
To find out more or to arrange a visit to one of our carers in the Newcastle upon Tyne, North Tyneside & South Northumberland area, please get in touch using the details below.
You can also get in touch to find out more about becoming a PetStay dog carer
Licence Number: Northumberland Council NAB/213
North Tyneside Council 19/0390/ANIMAL
Vets, dog groomers, dog trainers and those in the profession of dog care recommend PetStay knowing that we have every safeguard in place.
9 Bridge View Office Park, Upper Office, Suite 6,
Hull HU4 7DW.
info@petstay.net
07983 418068
Copyright © 2025 PetStay Ltd | Registered Office: 9 Bridge View Office Park, Upper Office Suite 6, Hull, HU4 7DW.