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Franchise Opportunity
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Franchise Opportunity
Welcome to PetStay Newcastle upon Tyne, North Tyneside and South Northumberland, a branch of the national dog home boarding service. My name is Leigh and I’m here to help North East dog owners find a loving and caring alternative to kennels – ensuring your dogs have a great holiday as well as yourselves!
I live in North Tyneside with my family and our 2 much loved Terriers, Riley the Wire Fox and Aida the Airedale. We’ve owned both our dogs from being puppies and they are a very important part of our family. We want them to be happy, healthy and have fun, especially when we are apart from them. We could never leave our dogs in kennels as it would be too traumatic and distressing for them and us. I know that many dog owners feel the same and so PetStay is the perfect alternative, offering a bespoke home dog boarding service for family dogs – a real home from home for them whilst you’re away.
At PetStay, we understand that leaving your beloved dog while you’re on holiday is a big decision. That’s why we offer a trusted, home-based alternative to kennels, ensuring your dog enjoys a comfortable stay in a loving environment. With one-on-one care and no mixing of dogs from different households, we provide a stress-free experience tailored to your dog’s needs.
Personalised, Home-from-Home Care – Your dog stays in a cozy, caring home, just like their own.
Solo Boarding Only – We never mix dogs from different families, ensuring a calm and relaxed stay.
Tailored Matching Process – We carefully select the perfect carer for your dog’s personality and routine.
Meet & Greet Before Booking – You and your dog get to visit the carer’s home beforehand to ensure a great fit.
Fully Insured & Licensed – Your peace of mind is our priority, with full insurance and licensing in place.
Ongoing Support – Our team is here to help, offering 24/7 support for both owners and carers.
With PetStay, you can enjoy your time away knowing your furry friend is safe, happy, and being cared for like family.
All our carers love dogs and are experienced dog owners who provide the best care for your pet while you’re away. Each carer is personally interviewed by PetStay to ensure they offer a safe, loving, and comfortable home environment for your dog. We are fully licensed, and our carers are covered by our public liability insurance for your peace of mind.
Some of our carers may have a dog of their own. If your pooch is happy to stay with another friendly dog, we’ll arrange a meet-up so they can get acquainted and see if they’re a good match.
1. Get in Touch – Call or email your local PetStay branch to discuss your dog’s needs and your preferred dates.
2. Learn About PetStay – We’ll explain how PetStay works and guide you through the next steps.
3. Matching Your Dog – We’ll take all the details about your dog and match them with the most suitable carer available.
4. Meet the Carer – We’ll arrange a meeting for you and your dog to meet the carer and ensure a good fit.
5. Ready to Book – If you’re 100% happy with your carer, you’re all set to proceed with your booking.
6. Confirm Your Booking – Complete our online booking form and pay the arrangement fee within 5 days to confirm your booking.
7. Confirmation – You’ll receive an email confirming your booking details.
8. Stress-Free Booking – You’re all set! No worries, just anticipation for your time away.
9. Drop-Off Time – On your dog’s drop-off day, bring their food, bed, toys, and any other essentials to their carer’s home. At this point, you’ll pay the carer’s allowance directly to the carer.
10. Enjoy Your Holiday – Head off on your trip with complete peace of mind knowing your dog is in great hands.
NE1 to NE7, NE12, NE13, NE15, NE18, NE19, NE20, NE22- NE30, NE61 to NE65.
Newcastle Upon Tyne, Bedlington, Blyth, Whitley Bay, Wallsend, North Shields, Morpeth, Choppington, Ashington & Cramlington.
Our daily rate is made up of two separate payments: the Arrangement Fee and the Carer’s Allowance. Together, these payments cover the full cost of your dog’s stay, ensuring they receive loving care in a safe and happy home.
Prices listed are per day (or part thereof), except for Bank Holidays, when the Carer’s Allowance is doubled — because we believe our wonderful carers deserve extra for their dedication during these special times!
The Arrangement Fee secures your dog’s booking and is due within five days of meeting your chosen carer. For repeat bookings, this fee must be paid within five days of your requested dates being confirmed by PetStay.
This fee is non-refundable and non-transferable, as it covers the service provided by your local PetStay branch in carefully matching your dog with a suitable carer. It also contributes to essential operational costs, including:
The Carer’s Allowance is a separate payment, made directly to your chosen carer when you drop your dog off for their holiday. On Bank Holidays, this allowance is doubled, reflecting the extra commitment and care our carers provide during these times.
Together, the Arrangement Fee and the Carer’s Allowance make up the full daily rate for your dog’s stay.
For more details on Bank Holiday rates or any other inquiries, please don’t hesitate to contact us.
Have you ever dreamed of welcoming adorable dogs into your home while enjoying a flexible, home-based role? As a PetStay dog carer, you get to spend quality time with lovable dogs while their owners are away on holiday, enjoy the companionship they bring, and receive a daily allowance – all without the full-time commitment of owning a pet!
As a PetStay carer, you’ll have the joy of looking after dogs while their owners enjoy their holidays, knowing their dog is in safe hands. We carefully match dogs to you, ensuring a stress-free and enjoyable experience. Whether you want regular four-legged guests or just occasional visitors, you have complete control.
So, if you love dogs and want to enjoy their company in a way that fits your lifestyle, why not join the PetStay family? It’s the paw-fect role for any dog lover!
Please fill in the details below, and we’ll get back to you as soon as possible.
You must be a genuine dog lover, have experience of looking after dogs and you need to be home during the day so you have plenty of time to give to the dogs you are caring for. You must have a secure garden and agree to abide by PetStay guidelines. You are allowed to have a dog of your own as long as your dog gets on with other dogs.
If you meet all the requirements listed above, we will come and visit you at your home. We will check the security of the garden, explain PetStay procedures and show you the guidelines each carer needs to follow. If you are happy with everything and we feel you would make a suitable PetStay carer, we would follow up a reference and arrange public liability insurance for you.
Our service is on a one-to-one basis, so only dogs from the same household will stay with you. You are allowed to take up to three dogs from the same household, BUT you choose what you are happy with. We will ask you how many dogs you would like to look after and what sized dog/s you would be happy to care for.
No, the owner will bring any food or treats for the duration of the stay. Any toys, bedding, medication and leads will also be brought.
Yes each dog MUST have up to date vaccinations, have been wormed and treated for fleas. Proof of the vaccinations will be brought to the meeting and shown to you.
Have a browse through some of the latest reviews for PetStay Newcastle upon Tyne, North Tyneside & South Northumberland your local home dog boarding service for the Newcastle upon Tyne, North Tyneside & South Northumberland area.
Here are some of our recent home dog boarding guests that have used PetStay Newcastle upon Tyne, North Tyneside & South Northumberland, your local home dog boarding service for the Newcastle upon Tyne, North Tyneside & South Northumberland area.
To find out more or to arrange a visit to one of our carers in the Newcastle upon Tyne, North Tyneside & South Northumberland area, please get in touch using the details below.
You can also get in touch to find out more about becoming a PetStay dog carer
Licence Number: Northumberland Council NAB/213
North Tyneside Council 19/0390/ANIMAL
Vets, dog groomers, dog trainers and those in the profession of dog care recommend PetStay knowing that we have every safeguard in place.
9 Bridge View Office Park, Upper Office, Suite 6,
Hull HU4 7DW.
info@petstay.net
07983 418068
Copyright © 2025 PetStay Ltd | Registered Office: 9 Bridge View Office Park, Upper Office Suite 6, Hull, HU4 7DW.
